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OBS Review

OBS
Our score: 8.0 User satisfaction: 100%

What is OBS?

OBS is a Subscription Billing and revenue management solution designed to helps enterprises graduate from legacy order-to-cash process to a streamlined and automated subscription billing as well as its effective and efficient management.

The software helps eliminate problems that plague traditional subscription billing practices such as revenue leakage that stems from unbilled services, unauthorized credits, under-billed customers, unreported and lost revenue among others.

With OBS, enterprises are able to provide unmatched subscription billing services to their customers and therefore prevent customer churn. This results in higher customer retention rate and better revenues.

OBS also functions as a CRM solution, giving its users a plethora of customer management tools and capabilities to go along with its subscription billing features.

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Overview of OBS Benefits

OBS is created to provide businesses with a more advanced subscription billing platform that accelerates billing and other related processes and greatly increase revenue by eliminating revenue leakage and improving customer retention rate.

Revenue leakage is a major concern for any business or organization regardless of their size and industry. With OBS, your business is capable of addressing and eliminating any and all forms of revenue leakage such as inconsistent tracking, inaccurate billing, unreported losses, and under-billed clients to name some.

OBS automates subscription billing processes like bulk invoicing and payment processing but does so with amazing accuracy as it includes all data that are often overlooked in manual billing practices. There is no omission of bills, miscalculation of fees, unauthorized credits, and more.

The software generates very accurate bills while greatly reduces processing time and takes associated delays out of the equation.

Customer management is also a breeze with OBS as it is developed with a clear understanding of attracting and retaining customers. This software adheres to global standards of business practices and workflows relating to customer service.

OBS provides you with a tool that allows for flexibile pricing management and seamless scaling of a service per customer’s demand. For businesses with large customer service operations, OBS delivers you a platform that makes access to relevant information easy and fast so you can give your clients excellent service and manage customer disuptes efficiently.

You can also offer your clients with self-service capabilities so that they can manage their own subscription plans, payment preferences, and demographic information among others. Basically, OBS makes billing and customer management a tad easier so you can focus on growing your business while increase customer satisfaction.

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Overview of OBS Features

  • Automated Billing Process
  • Bulk Invoice & Payment Processing
  • Bill Generation
  • Workflow engine for enhanced synchronization
  • Configurable Renewal automated / User invoked process
  • Dunning Process
  • Automated Reconciliation
  • Flexible subscription plans & pricing
  • Promotional / Discount offerings
  • Upgrade & Downgrade of service on customer demand
  • Configure rules pertaining referrals & loyalty
  • Analyse customers past preferences in concurrent modes
  • Notifications on subscription recommendations
  • Customer satisfaction service follow-up

What Problems Will OBS Solve?

1. Companies offering services in Recurring mode enjoys the flexibility for determining and defining the pricing of their Products and Plans  based on various parameters like Countries, Region, Nature & Economic status of Customers.

2. OBS makes it easy and effortless to manage the complete Life cycle of a customer right from Acquisition to Orders to Payments

3. OBS allows for effective Customer engagement to cross sell services and gain Customer loyalty

4. Integration of payments with Multiple Payment Gateway providers makes it easy for customers to pay via their preferred channels and methods.

OBS Position In Our Categories

Keeping in mind companies have particular business-related needs, it is only wise that they avoid selecting an all-encompassing, “perfect” software solution. Still, it is hard to stumble on such an app even among recognizable software systems. The reasonable step to do would be to spell out the several essential factors which require analysis such as essential features, plans, technical skill levels of the users, company size, etc. Thereafter, you should conduct your product research thoroughly. Browse over some OBS analyses and explore the other applications in your shortlist in detail. Such all-encompassing product research ensure you stay away from unfit apps and select the system which provides all the aspects your business requires for success.

Position of OBS in our main categories:

TOP 500

OBS is one of the top 500 Accounting Software products

TOP 500

OBS is one of the 500 CRM Software products

Enterprises have unique needs and requirements and no software platform can be ideal in such a condition. It is useless to try to find an ideal out-of-the-box software product that meets all your business wants. The intelligent thing to do would be to modify the application for your special wants, employee skill levels, finances, and other aspects. For these reasons, do not rush and invest in well-publicized trendy applications. Though these may be widely used, they may not be the best fit for your specific wants. Do your research, look into each short-listed platform in detail, read a few OBS Billing and Invoicing Software reviews, contact the maker for clarifications, and finally settle for the app that presents what you want.

How Much Does OBS Cost?

OBS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are OBS pricing details?

OBS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact OBS for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to purchase a Billing and Invoicing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the actual people and companies that use this software are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and OBS reviews across a wide array of social media sites. The data is then presented in a simple to understand form indicating how many users had positive and negative experience with OBS. With that information at hand you will be prepared to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for OBS?

OBS integrates with the following business systems and applications:

  • Infomir
  • Verimatrix
  • Cubiware
  • Airspan
  • Novel Super TV
  • Beenius
  • Free Radius
  • PayPal
  • DalPay
  • GlobalPAY
  • NETELLER
  • TigoPesa
  • Tigo
  • Korta
  • EVO Payments
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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