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OBS Review

OBS
Our score: 8.0 User satisfaction: 100%

What is OBS?

OBS is a Subscription Billing and revenue management solution designed to helps enterprises graduate from legacy order-to-cash process to a streamlined and automated subscription billing as well as its effective and efficient management.

The software helps eliminate problems that plague traditional subscription billing practices such as revenue leakage that stems from unbilled services, unauthorized credits, under-billed customers, unreported and lost revenue among others.

With OBS, enterprises are able to provide unmatched subscription billing services to their customers and therefore prevent customer churn. This results in higher customer retention rate and better revenues.

OBS also functions as a CRM solution, giving its users a plethora of customer management tools and capabilities to go along with its subscription billing features.

Overview of OBS Benefits

OBS is created to provide businesses with a more advanced subscription billing platform that accelerates billing and other related processes and greatly increase revenue by eliminating revenue leakage and improving customer retention rate.

Revenue leakage is a major concern for any business or organization regardless of their size and industry. With OBS, your business is capable of addressing and eliminating any and all forms of revenue leakage such as inconsistent tracking, inaccurate billing, unreported losses, and under-billed clients to name some.

OBS automates subscription billing processes like bulk invoicing and payment processing but does so with amazing accuracy as it includes all data that are often overlooked in manual billing practices. There is no omission of bills, miscalculation of fees, unauthorized credits, and more.

The software generates very accurate bills while greatly reduces processing time and takes associated delays out of the equation.

Customer management is also a breeze with OBS as it is developed with a clear understanding of attracting and retaining customers. This software adheres to global standards of business practices and workflows relating to customer service.

OBS provides you with a tool that allows for flexibile pricing management and seamless scaling of a service per customer’s demand. For businesses with large customer service operations, OBS delivers you a platform that makes access to relevant information easy and fast so you can give your clients excellent service and manage customer disuptes efficiently.

You can also offer your clients with self-service capabilities so that they can manage their own subscription plans, payment preferences, and demographic information among others. Basically, OBS makes billing and customer management a tad easier so you can focus on growing your business while increase customer satisfaction.

Overview of OBS Features

  • Automated Billing Process
  • Bulk Invoice & Payment Processing
  • Bill Generation
  • Workflow engine for enhanced synchronization
  • Configurable Renewal automated / User invoked process
  • Dunning Process
  • Automated Reconciliation
  • Flexible subscription plans & pricing
  • Promotional / Discount offerings
  • Upgrade & Downgrade of service on customer demand
  • Configure rules pertaining referrals & loyalty
  • Analyse customers past preferences in concurrent modes
  • Notifications on subscription recommendations
  • Customer satisfaction service follow-up

What Problems Will OBS Solve?

1. Companies offering services in Recurring mode enjoys the flexibility for determining and defining the pricing of their Products and Plans  based on various parameters like Countries, Region, Nature & Economic status of Customers.

2. OBS makes it easy and effortless to manage the complete Life cycle of a customer right from Acquisition to Orders to Payments

3. OBS allows for effective Customer engagement to cross sell services and gain Customer loyalty

4. Integration of payments with Multiple Payment Gateway providers makes it easy for customers to pay via their preferred channels and methods.

OBS Position In Our Categories

Knowing that businesses have their own business wants, it is reasonable they steer clear of selecting an all-encompassing, ”best” software solution. Just the same, it would be difficult to try to chance on such application even among recognizable software products. The correct step to do should be to list the different main aspects that entail investigation such as critical features, budget, skill aptitude of staff, company size, etc. Next, you should conduct the research comprehensively. Read these OBS evaluations and explore each of the software systems in your shortlist more closely. Such detailed research makes sure you circumvent ill-fitting software solutions and choose the one which provides all the tools your company requires.

Position of OBS in our main categories:

TOP 500

OBS is one of the top 500 Accounting Software products

TOP 200

OBS is one of the 200 CRM Software products

OBS is also listed in the following subcategories:

Each business has its own characteristics, and might need a particular type of Billing and Invoicing Software solution that will be designed for their business size, type of clients and staff and even specific niche they support. You should not count on locating a perfect solution that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few OBS Billing and Invoicing Software reviews first and even then you should keep in mind what the service is intended to do for your business and your workers. Do you require a simple and straightforward solution with only essential features? Will you really make use of the complex tools required by experts and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a solid software that will fit your budget.

How Much Does OBS Cost?

OBS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact OBS for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Billing and Invoicing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OBS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OBS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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OBS Comparisons

What are OBS pricing details?

OBS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact OBS for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for OBS?

OBS integrates with the following business systems and applications:

  • Infomir
  • Verimatrix
  • Cubiware
  • Airspan
  • Novel Super TV
  • Beenius
  • Free Radius
  • PayPal
  • DalPay
  • GlobalPAY
  • NETELLER
  • TigoPesa
  • Tigo
  • Korta
  • EVO Payments
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Reviewed By Jenny Chang
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