Dotster Review
What is Dotster?
Dotster is an American web hosting company that is based in Vancouver, WA. The company was founded in 2000 and today hosts more than three million domains. The Dotster brand is owned by the Endurance International Group. Dotster offers Linux and Windows hosting, email hosting, and Cpanel VPS plans.
Uptime & Reliability of Dotster
Dotster offers a 99.99% uptime guarantee and provides service credits in case of downtime. The company’s servers are hosted in a secure data center in Massachusetts and it is equipped with HVAC and fully redundant power systems. Dotster also utilizes network optimization and data backups to provide reliable hosting services.
Overview of Dotster Features
- 99.99% uptime guarantee
- 24/7 customer support
- 30-day money back guarantee
- Free domain name with hosting plans
- Eco-friendly hosting
- Free marketing tools with some plans
- Linux and Windows hosting
- Fully equipped data center
How Much Does Dotster Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic Hosting (Linux)
$3.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Linux)
$6.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Linux)
$13.75/month
Unlimited
Scalable
Unlimited
Unlimited
Basic Hosting (Windows)
$4.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Windows)
$7.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Windows)
$14.75/month
Unlimited
Scalable
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Standard
$29.70/month
20 GB
1000 GB
Unlimited
No info
512 MB
Pro
$41.60/month
40 GB
1500 GB
Unlimited
No info
1024 MB
Premium
$67.95/month
60 GB
2000 GB
Unlimited
No info
2048 MB
CPanel of Dotster
For its VPS hosting customers, Dotster provides Cpanel/WHM for website administration. Shared hosting customers get to use a custom control panel that is similar to Cpanel. Dotster helps customers familiarize themselves with the custom panel by providing them a video tour and tutorial.
Pros & Cons of Dotster
Pros
- Useful features and tools
- Excellent customer support
- Very good uptime
Cons
- Some customers have complained about billing problems
- A few customers have expressed unhappiness about the overall service
User Satisfaction
Positive Social Media Mentions
60
Negative Social Media Mentions
8
We realize that when you make a decision to buy a Hosting Services it’s crucial not only to find out how experts score it in their reviews, but also to find out if the real clients and companies that use this software are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dotster reviews across a broad array of social media sites. The information is then featured in a simple to understand form indicating how many customers had positive and negative experience with Dotster. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
Technical details
Top features
- Unlimited diskspace
- Free domain
- Wordpress hosting
- Unlimited sites
Platform
- Windows
- Linux
Scripting & Languages
- ASP
- Perl
- PHP
- Python
- Ruby on rails
Control Panel
- CPanel
- WHM
Easy Installs
- b2evolution
- Drupal
- Fantastico/Softaculous
- Joomla
- Magento
- Mambo
- MediaWiki
- Wordpress
- SSL
Server Location
- USA
Databases
- PHPMyAdmin
- MySQL
Support
- Phone
- Live chat
- Knowledge base
- Tickets
Customer support details
Dotster offers 24/7 customer support through phone and tickets. The company’s online help center hosts a knowledge base, video tutorials, and user guides. Customers who subscribe to the Ultra hosting plan can also buy premium support that provides access to a toll-free phone line, experienced technicians, and quicker response times.
Dotster actively uses Twitter and Facebook for customer interactions. But for tech support, customers are directed to call or submit a ticket.
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What are Dotster pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Basic Hosting (Linux)
$3.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Linux)
$6.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Linux)
$13.75/month
Unlimited
Scalable
Unlimited
Unlimited
Basic Hosting (Windows)
$4.75/month
Unlimited
Scalable
1
100
Deluxe Hosting (Windows)
$7.75/month
Unlimited
Scalable
Unlimited
250
Ultra Hosting (Windows)
$14.75/month
Unlimited
Scalable
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Standard
$29.70/month
20 GB
1000 GB
Unlimited
No info
512 MB
Pro
$41.60/month
40 GB
1500 GB
Unlimited
No info
1024 MB
Premium
$67.95/month
60 GB
2000 GB
Unlimited
No info
2048 MB
Frequently asked questions about Dotster
Will you get a free domain with their hosting plan?
Yes, Dotster provides one free domain per account with all its plans.
Do they provide unlimited email addresses and bandwidth?
Dotster offers unlimited email accounts with its more expensive plans. It does not offer unlimited bandwidth.
How can I pay for their services?
Dotster accepts all major credit cards and PayPal.
Is it a good hosting platform for Wordpress?
Yes, Dotster provides full support for WordPress installation.
Do they provide both Windows and Linux hosting services?
Yes, Dotster offers both Windows and Linux hosting services.
Do they provide an uptime guarantee and reimburse you for downtime?
Dotster gives a 99.99% uptime guarantee and offers service credits in case of downtime.
Is it a good service for e-commerce? Do they provide SSL, shopping carts and payment processing?
Dotster enables easy installation of e-commerce software with its hosting plans.
Do they enable you to easily create a website without any HTML or coding skills?
Dotster offers a simple three-step site building wizard with its shared web hosting plans.
Do they offer CPanel or any other control panels?
Dotster’s VPS hosting customers get Cpanel/WHM for website administration. Shared hosting customers are provided a custom control panel that is similar to Cpanel.
Are their hosting services secure?
Dotster uses industry standard practices and highly monitored environments to provide secure hosting services.
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