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Heart Internet Review

Heart Internet
Our score: 8.5 User satisfaction: 94%
Logo of Heart Internet

What is Heart Internet?

Heart Internet Hosting is an award-winning web hosting solutions provider based in the United Kingdom. Composed of people dedicated to deliver and improve web hosting solutions for all users from all industries. Heart Internet goes beyond when it comes to reliable platforms, innovative services, customer support, and in-house development. Powered by superior hardware, Heart Internet is always a step ahead their competition. The cmopany constantly update their platforms, systems, servers, and software to ensure that customers get the best web hosting experience ever.

Uptime & Reliability of Heart Internet

While Heart Internet doesn’t provide any uptime guarantees for their web hosting plans, the company offers 99.99% SLA for their VPS products and 99.9% SLA for their dedicated hosting solutions. Heart Internet always update their software, platforms, and systems to ensure that their network is stable and secure and users enjoy the best web hosting their money can get.

Overview of Heart Internet Features

  • Domain Names
  • Web Hosting
  • Premium Hosting
  • Reseller Hosting
  • Virtual Private Servers
  • Hybrid Servers
  • Dedicated Servers
  • SiteDesigner
  • Email Marketing
  • Search Engine Submission
  • Email Hosting

How Much Does Heart Internet Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter Pro
£2.49
5GB
30GB
1
1,000
Home Pro
£7.49
Unlimited
Unlimited
1
10,000
Business Pro
£10.83
Unlimited
Unlimited
3
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Base
£11.99
50GB
Unlimited
1
1GB
Plus SSD
£37.99
25GB SSD
Unlimited
1
3GB
Pro
£53.99
50GB
Unlimited
1
6GB

CPanel of Heart Internet

Heart Internet has its own in-house control panel called eXtend included in their shared hosting and reseller plans. eXtend is quite similar to cPanel, which means it is simple and quick to use. A demo is provided to help first-time users to get acquainted with the software. That said, VPS clients can opt to use either cPanel or Plesk. Dedicated hosting customers have a choice between cPanel or WebMin.

Pros & Cons of Heart Internet

Pros

  • Comprehensive product plans

Cons

  • Poor, awful customer support

Heart Internet Position In Our Categories

Position of Heart Internet in our main categories:

TOP 100

Heart Internet is one of the top 100 Hosting Services products

If you are interested in Heart Internet it may also be sensible to examine other subcategories of Hosting Services gathered in our database of SaaS software reviews.

There are popular and widely used applications in each software category. But are they necessarily the best fit for your company’s unique requirements? A trendy software product may have thousands of subscribers, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Heart Internet Hosting Services reviews and mull over the aspects that you wish to have in the software such as the cost, main tools, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these platforms, read online comments, get clarifications from the maker, and do your homework systematically. This exhaustive groundwork is certain to aid you find the best software application for your firm’s special needs.

User Satisfaction

Positive Social Media Mentions 136
Negative Social Media Mentions 9

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Heart Internet reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Heart Internet. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • Perl
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel
  • Plesk

Easy Installs

  • Drupal
  • Joomla
  • Wordpress

Server Location

  • UK

Databases

-

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

  • Email
  • Phone Support
  • Live Chat
  • Knowledgebase
  • Video Tutorials
  • Social Media

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What are Heart Internet pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter Pro
£2.49
5GB
30GB
1
1,000
Home Pro
£7.49
Unlimited
Unlimited
1
10,000
Business Pro
£10.83
Unlimited
Unlimited
3
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Base
£11.99
50GB
Unlimited
No info
1
1GB
Plus SSD
£37.99
25GB SSD
Unlimited
No info
1
3GB
Pro
£53.99
50GB
Unlimited
No info
1
6GB

Frequently asked questions about Heart Internet

Do they enable you to quickly create a website with no HTML or coding skills?

Heart Internet includes a full copy of the Serif WebPlus X7 Website Builder with their Home Pro and Business Pro web hosting accounts for free. Valued at £89.99, this very powerful site builder helps users create beautiful and modern websites quickly and easily.

Do they offer unlimited email addresses and bandwidth?

Heart Internet offers unlimited email in some of their advanced hosting products while majority of their solutions come with unlimited bandwidth.

Are their hosting services secure?

Hosting plans from Heart Internet are packed with standard and advanced security applications and tools, including email virus scanning and StopTheHacker security services. In terms of physical security, all of Heart Internet's facilities feature conventional and high end security measures such as internal and external CCTV among others.

Do they offer CPanel or any other control panels?

Heart Internet has its own in-house control panel called eXtend included in their shared hosting and reseller plans. eXtend is quite similar to cPanel, which means it is simple and quick to use. A demo is provided to help first-time users to get acquainted with the software. That said, VPS clients can opt to use either cPanel or Plesk. Dedicated hosting customers have a choice between cPanel or WebMin.

Is it a reliable hosting service for Wordpress?

WordPress can be configured easily to Heart Internet hosting accounts through the quick and easy one-click installation.

Do they provide both Windows and Linux hosting services?

Yes. Heart Internet supports both Windows and Linux web hosting.

Do you receive a free domain with their hosting plan?

There is no indication that Heart Internet offers free domain with their plans.

Is it a good choice for e-commerce? Do they offer SSL, shopping carts and payment processing?

Heart Internet hosting solutions can easily be configured for eCommerce purposes with its one-click installations apps such as osCommerce, CubeCart, AgoraCart, PrestaShop, and more. SSL certificates are also available.

How can I pay for their services?

Heart Internet accepts payment via major credit cards and through Maestro and Solo payment systems.

Do they offer an uptime guarantee and reimburse you for downtime?

While Heart Internet doesn't provide any uptime guarantees for their web hosting plans, the company offers 99.99% SLA for their VPS products and 99.9% SLA for their dedicated hosting solutions. In the event of a downtime, Heart Internet credits 1 day for every 4 hours of outage.

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Reviewed By Jenny Chang
Page last modified
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