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HostGator Review

HostGator
Our score: 9.3 User satisfaction: 99%
Logo of HostGator

What is HostGator?

HostGator is a robust web hosting service designed for Wordpress. It is popular for offering flexible prices and many functionalities that are targeted at Webmasters. The platform likewise offers shared, virtual private server Web hosting and domain service packages, but it’s the service’s dedicated hosting services that truly sets HostGator apart from the competition.

A giant in the web hosting sector, Hostgator is also ideal for use by entrepreneurs and individuals. It offers a superb dedicated hosting service that provides you with your very own physical server. You can run it on either Windows or Linux platform and the price stays the same, now that’s really cost effective. The service also provides plans that cater to those who run commercial websites, requiring more resources.

Hostgator also offers VPS web hosting, where you share physical hardware with other clients, with your server running as a virtual private machine. This option can give you the functionalities of a dedicated server at a much lower price. For those who use Wordpress as a content management solution, the service will provide everything you’ll ever need to keep your site up and running at all times. It is designed to optimize websites running on WordPress.

Each HostGator plan comes with cool freebies that you will certainly find very useful. These include 4,500 free website templates, free website building tools such as Weebly Site Builder, free site migration and transfer for scripts and MySQL. In addition, it provides free scripts that can be used with a single-click, with shared hosting plans entailing free advertising credits.

HostGator offers a generous 45-day moneyback guarantee. One minus point is it does not provide any email security protection. But its customer support is reliable as the vendor provides 24/7 telephone support and online Web chat.

Uptime & Reliability of HostGator

HostGator rents data center space from The Planet, using four facilities in Texas. The vendor offers power back-ups, fire detection and constant monitoring to keep its 12,000 servers safe and secure. HostGator uses 10 different fiber providers, including hardware from Time Warner and AT&T. It currently offers a 99.9% uptime guarantee and an RSS feed for service status updates.

All accounts (except dedicated servers) are backed up every week. If you need to restore a backup, HostGator charges $15, but if you supply the backup file yourself, it’s free. HostGator hosts more than eight million domains, and has a number of high-profile partners such as Cisco, AT&T and Dell. It does not allow overselling, so the capacity it gives is the capacity you actually get. The exception is on a VPS or dedicated server where you’re free to oversell at your own risk.

Overview of HostGator Features

  • PHP
  • WordPress
  • ASP
  • Uptime guarantee
  • Money-back guarantee
  • Backups
  • MySQL
  • Perl
  • cPanel

How Much Does HostGator Cost?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Hatchling Plan
$4.86
Unlimited
Unlimited
1
Unlimited
Baby Plan
$6.96
Unlimited
Unlimited
Unlimited
Unlimited
Business Plan
$10.46
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Snappy 500
$11.97
25 GB
500 GB
2
512 MB
Snappy 1000
$33.97
60 GB
1 TB
2
1000 MB
Snappy 2000
$57.97
120 GB
1.5 TB
2
2000 MB
Snappy 4000
$81.97
165 GB
2 TB
2
4000 MB
Snappy 8000
$99.97
240 GB
3 TB
2
8000 MB

Dedicated server plans:

Price
Storage
Bandwidth
No. of IP addresses
RAM
Basic Dedicated Server Linux
$105
500 GB
10 TB
2
4 GB
Standard Dedicated Server Linux
$132
1 TB
15 TB
3
4 GB
Elite Dedicated Server Linux
$168
1 TB
20 TB
4
8 GB
Pro Dedicated Server Linux
$225
1 TB
25 TB
5
16 GB
Basic Dedicated Server Windows
$105
500 GB
10 TB
2
4 GB
Standard Dedicated Server Windows
$132
1 TB
15 TB
3
4 GB
Elite Dedicated Server Windows
$168
1 TB
20 TB
4
8 GB
Pro Dedicated Server Windows
$225
1 TB
25 TB
5
16 GB

CPanel of HostGator

HostGator uses cPanel as its control panel. The cPanel comes with a 1-click installer for popular scripts like WordPress, Weebly and Joomla and Weebly. These freebies initially help newbies in setting up their websites without having to deal with any advanced control panel functions. HostGator offers users easy-to-understand video tutorials to make them familiar with how cPanel works. This speeds up the time it takes for users to get associated with the control panel.

Pros & Cons of HostGator

Pros

  • Plenty of discounts
  • Unlimited bandwidth, disk space, and email accounts.
  • 99.99% uptime and a fast server
  • 45-day full money back guarantee
  • Reliable 24/7 customer support
  • Easy to install WordPress and configure emails
  • Cheap, reliable and easy to use

Cons

  • Customer service is a bit erratic
  • Only one domain with basic plan
  • The shared hosting is overloaded and crammed
  • Bill generation system is unfriendly

User Satisfaction

Positive Social Media Mentions 242
Negative Social Media Mentions 3

We realize that when you choose to buy a Hosting Services it’s important not only to find out how professionals score it in their reviews, but also to check whether the actual people and companies that purchased these solutions are actually happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HostGator reviews across a wide range of social media sites. The data is then presented in a simple to understand form indicating how many customers had positive and negative experience with HostGator. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Top features

  • Unlimited bandwidth
  • Unlimited diskspace
  • Free domain
  • Wordpress hosting
  • Unlimited sites

Platform

  • Windows
  • Linux

Scripting & Languages

  • ASP
  • PHP
  • Python
  • Ruby on rails

Control Panel

  • CPanel

Easy Installs

  • Drupal
  • Joomla
  • Magento
  • Wordpress

Server Location

  • USA

Databases

  • PHPMyAdmin
  • MySQL

Support

  • Phone
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

HostGator’s offers comprehensive support options including 24/7 live chat support, a FAQ, email support or phone support (it offers a toll-free number within the US).

Support and billing is offered through a portal where customers can log in to upgrade their account, access user forums, search the knowledge base and view helpful video tutorials. This account login is separate from the Cpanel login. In addition, transfer requests are handled via a quick online form.

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Popular HostGator Alternatives

HostGator Comparisons

Top Competitors To HostGator By Price

4/5

Overall impression

I am a developer and I buy domains frequently. I used HostGator a few years back and I think it is one the best hosting provider. Comparing with some other big name HostGator is above of all. Support is super fast and they always respond on time and quickly!

What are HostGator pricing details?

Shared Web Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Hatchling Plan
$4.86
Unlimited
Unlimited
1
Unlimited
Baby Plan
$6.96
Unlimited
Unlimited
Unlimited
Unlimited
Business Plan
$10.46
Unlimited
Unlimited
Unlimited
Unlimited

VPS Hosting Plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Snappy 500
$11.97
25 GB
500 GB
No info
2
512 MB
Snappy 1000
$33.97
60 GB
1 TB
No info
2
1000 MB
Snappy 2000
$57.97
120 GB
1.5 TB
No info
2
2000 MB
Snappy 4000
$81.97
165 GB
2 TB
No info
2
4000 MB
Snappy 8000
$99.97
240 GB
3 TB
No info
2
8000 MB

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Basic Dedicated Server Linux
$105
500 GB
10 TB
No info
2
4 GB
Standard Dedicated Server Linux
$132
1 TB
15 TB
No info
3
4 GB
Elite Dedicated Server Linux
$168
1 TB
20 TB
No info
4
8 GB
Pro Dedicated Server Linux
$225
1 TB
25 TB
No info
5
16 GB
Basic Dedicated Server Windows
$105
500 GB
10 TB
No info
2
4 GB
Standard Dedicated Server Windows
$132
1 TB
15 TB
No info
3
4 GB
Elite Dedicated Server Windows
$168
1 TB
20 TB
No info
4
8 GB
Pro Dedicated Server Windows
$225
1 TB
25 TB
No info
5
16 GB

Frequently asked questions about HostGator

Will you receive a free domain with their hosting plan?

No, HostGator does not offer a free domain with their hosting plan.

What payment methods do they accept?

HostGator accepts all major credit cards as well as PayPal.

Is it a suitable hosting platform for Wordpress?

Yes, HostGator offers WordPress hosting.

Do they provide both Windows and Linux hosting services?

Yes, HostGator offers both Windows and Linux hosting services.

Do they offer CPanel or any other control panels?

Shared plans offer cPanel while dedicated servers and VPS offer cPanel and WHM.

Are their hosting services secure?

The vendor has Safe Harbor certification. Servers have protection with large mod_security rulesets and extensive custom firewall rules that guard against DDoS attacks and hackers. Hosting plans are offered with SpamAssassin to protect email accounts.

Is it a good service for e-commerce? Do they offer SSL, shopping carts and payment processing?

HostGator offers plans that include SSL certificates and private IP addresses as well as support for many popular storefront applications.

Do they let you quickly design a website with no HTML or coding knowledge?

With all hosting plans, the vendor offers Site Builder, a free app with hundreds of templates that helps users of all skill levels to easily create a website.

Do they provide unlimited email addresses and bandwidth?

All shared plans offer unlimited email accounts and bandwidth. Dedicated servers and VPS offer unlimited email accounts, while space and bandwidth depend on the chosen plan.

HostGator User Reviews

HostGator average rating:

Average score
4/5 ( user reviews)
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

Jawad Arif
4/5

Overall impression

I am a developer and I buy domains frequently. I used HostGator a few years back and I think it is one the best hosting provider. Comparing with some other big name HostGator is above of all. Support is super fast and they always respond on time and quickly!

women man women man man women

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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