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Namecheap Review
What is Namecheap?
Founded by Richard Kirkendall in 2000, NameCheap was established to give the average people with the opportunity to create and launch their own websites without needing having advanced programming and coding skills and deep pockets. Serving more than a million clients and hosting over three million domains, NameCheap has become one of the leading web hosting solutions providers in the market today.
As one could conclude by its name, Namecheap is a leading provider of affordable domains and hosting services, and the preferred choice of many website owners and startups worldwide. It is ideal for individuals launching their first website, as it lets them choose a domain name, craft their pages without coding skills, and manages entirely the functionality of their WordPress site. Yet, that’s not all there is to Namecheap – the service is also offered to businesses and resellers, which get to choose a catchy name for their brand. Next to flexible and reliable hosting, they will also get a set of professional email services and SSL certificates; and optimize their websites and stores with professional tools such as Weebly, Google Apps, analytics, SEO help, traffic boosters. Regardless of the plan you’ve chosen, you will enjoy the support of a knowledgeable team of support agents any time, via phone, email, and live chat.
Uptime & Reliability of Namecheap
NameCheap promises an uptime of 99.9% per calendar month. To ensure the delivery of its guarantee, Namecheap employs the latest hardware and software firewalls, as well as the recent server models from HP, Dell, and Supermicro. All servers have at least two processors, 16 GB of RAM and four hard drives with RAID protection.
Overview of Namecheap Features
- PHP
- WordPress
- Money-Back Guarantee
- Uptime Guarantee
- Backups
- MySQL
- Perl
- cPanel
- Linux
- Auto Responders
- Access Logs
- Apache
- AWStats
- b2evolution
- Bitcoin
- Catch-all email
- CGI Access
- CloudFlare
- Crontabs
- CubeCart
- Drupal
- Email Forwarding
- Email Support
- Hotlink Protection
- IMAP Support
- Joomla
- Live Chat Support
- Magento
- Mailing Lists
- Nucleus
- Password Protected Directories
- Phone Support
- phpMyAdmin
- POP3 Support
- SMTP
- Softaculous
- SpamAssassin
- SPF
- SSH Access
- Support Forum
- Webmail
- Zen Cart
How Much Does Namecheap Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Value
$9.88/year
20 GB SSD
Unlimited
3
50
Professional
$19.88/year
50 GB SSD
Unlimited
10
100
Ultimate
$29.88/year
Unlimited SSD
Unlimited
Unlimited
Unlimited
Business SSD
$19.88/month
20GB Ultra SSD
5,000 GB
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VPS Lite - Xen
$19.95
15 GB
100 GB
No info
1
512 MB
VPS 1 - Xen
$29.95
30 GB
250 GB
No info
2
1 GB
VPS 2 - Xen
$49.95
60 GB
500 GB
No info
2
2 GB
VPS 3 - Xen
$69.95
100 GB
750 GB
No info
2
3 GB
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Single CPU, Multiple Cores
$58.88
500 GB
10 TB
No info
No info
8 GB DDR3
Multiple CPUs, Multiple Cores
$219.88
1 TB
100 TB
No info
No info
16 GB DDR3
CPanel of Namecheap
All of Namecheap’s hosting plans come with the latest version of cPanel except for the VPS hosting plans and its dedicated servers. On most of these, cPanel can be added as an optional extra.
Pros & Cons of Namecheap
Pros
- Very affordable pricing
- Wide variety of features per plan
- Fast and reliable tech support
- Consistent with uptime guarantee
Cons
- Infrequent backups
- Lack of phone support
User Satisfaction
Positive Social Media Mentions
187
Negative Social Media Mentions
3
We realize that when you make a decision to get a Hosting Services it’s vital not only to learn how professionals evaluate it in their reviews, but also to discover if the actual people and companies that bought these solutions are actually content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Namecheap reviews across a vast array of social media sites. The information is then displayed in a simple to understand format showing how many customers had positive and negative experience with Namecheap. With that information available you will be prepared to make an informed buying decision that you won’t regret.
Technical details
Top features
- Unlimited bandwidth
- Unlimited diskspace
- Wordpress hosting
- Unlimited sites
Platform
- Linux
Scripting & Languages
- Java
- Perl
- Ruby on rails
Control Panel
- CPanel
- WHM
Easy Installs
- b2evolution
- Drupal
- Fantastico/Softaculous
- Joomla
- Magento
- Wordpress
- SSL
Server Location
- USA
- UK
Databases
- PHPMyAdmin
- MySQL
Support
- Live chat
- Knowledge base
- Tickets
Customer support details
Namecheap offers various support channels for its customers. Options include live chat and tickets. For those who are looking for self-help alternatives, Namecheap also provides a knowledgebase as well video tutorials. Customers can also interact with other customers for answers and information via the community forums.
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Overall impression
My Shared hosting was suspended last year in July. I was receiving too much traffic according to support. I was in direct contact with support during this time. They recommended I upgrade to a dedicated server. I had stated that this surge in traffic was due to 1 page and it was temporary. They never told me I had to upgrade or gave me any warning that I would be suspended. I woke up around 5 am on the 4th of July with 2 emails stating my account had been suspended. Needless to say, I was quite furious. Support told me I had to upgrade otherwise they wouldn't restore my service. Granted, this was gonna be the biggest day concerning my Adsense website. Long story short. My site didn't become active until July 5th after upgrading to a dedicated server, which I had no idea how to operate. Support said I'd get the hang of it. Today is February 17th, 2018 and the site that I worked very hard on, went from 75,000 users a month website and growing rapidly to a website that lost ALL its rankings. I have never regained the traffic I once had. I find out later on that when transferring to another hosting or upgrading to a dedicated server, I needed to run 301 redirects. Support never specified and I had no clue. I still have a bad taste in my mouth about this. I was on the verge of making $500 a day on Adsense to zilch. I'm in the process of transferring every domain I own to Hostinger. I never had any previous disputes prior to this. It seems Hostinger so far has been a great hosting provider. I would prefer Namecheap because I really do like the platform, but I can't seem to get past the negligence on their part.
What are Namecheap pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Value
$9.88/year
20 GB SSD
Unlimited
3
50
Professional
$19.88/year
50 GB SSD
Unlimited
10
100
Ultimate
$29.88/year
Unlimited SSD
Unlimited
Unlimited
Unlimited
Business SSD
$19.88/month
20GB Ultra SSD
5,000 GB
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VPS Lite - Xen
$19.95
15 GB
100 GB
No info
1
512 MB
VPS 1 - Xen
$29.95
30 GB
250 GB
No info
2
1 GB
VPS 2 - Xen
$49.95
60 GB
500 GB
No info
2
2 GB
VPS 3 - Xen
$69.95
100 GB
750 GB
No info
2
3 GB
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Single CPU, Multiple Cores
$58.88
500 GB
10 TB
No info
No info
8 GB DDR3
Multiple CPUs, Multiple Cores
$219.88
1 TB
100 TB
No info
No info
16 GB DDR3
Frequently asked questions about Namecheap
Will you receive a free domain with their hosting plan?
Namecheap does not offer a free domain with its hosting plans.
Do they provide CPanel or any other control panels?
All of Namecheap’s hosting plans come with the latest version of cPanel except for the VPS hosting plans and its dedicated servers. On most of these, cPanel can be added as an optional extra.
Do they offer unlimited email addresses and bandwidth?
Not all but a number of Namecheap plans come with unlimited bandwidth and email addresses.
Do they provide both Windows and Linux hosting services?
Although known primarily as a domain registrar, Namecheap does offer Linux hosting solutions.
Are their hosting services secure?
Namecheap uses only the latest hardware and software from the leading brands to ensure the integrity and security of its networks. Physically, all datacenters are equipped with fully redundant key systems, including network, power, climate control and security. The infrastructure of Namecheap's datacenters are served by multiple fully redundant VMware-based private clouds incorporating HP SAN storage.
Is it a good choice for e-commerce? Do they give you SSL, shopping carts and payment processing?
Namecheap has a specific plan for eCommerce websites call the Business SSD. This package is loaded with features designed for business and supports a variety of shopping carts. Namecheap also offers a number of SSL certificates for added blanket of security.
Is it a good hosting platform for Wordpress?
Namecheap offers a number of easy install scripts including WordPress.
Do they let you quickly design a website without any HTML or coding skills?
Namecheap provides a site builder plan called Onepager, which is loaded with tools and features that allow for fast and easy creation of websites from the ground up. However, it is only available if you pay a monthly fee.
What are the acceptable payment methods?
Namecheap accepts payment via major credit cards, PayPal. Google Wallet, Dwolla, and BitCoin.
Do they give an uptime guarantee and reimburse you for downtime?
Namecheap offers a 99.9% uptime guarantee and provide service credits for any downtime users experience.
Namecheap User Reviews
Namecheap average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
1/5
Overall impression
My Shared hosting was suspended last year in July. I was receiving too much traffic according to support. I was in direct contact with support during this time. They recommended I upgrade to a dedicated server. I had stated that this surge in traffic was due to 1 page and it was temporary. They never told me I had to upgrade or gave me any warning that I would be suspended. I woke up around 5 am on the 4th of July with 2 emails stating my account had been suspended. Needless to say, I was quite furious. Support told me I had to upgrade otherwise they wouldn't restore my service. Granted, this was gonna be the biggest day concerning my Adsense website. Long story short. My site didn't become active until July 5th after upgrading to a dedicated server, which I had no idea how to operate. Support said I'd get the hang of it. Today is February 17th, 2018 and the site that I worked very hard on, went from 75,000 users a month website and growing rapidly to a website that lost ALL its rankings. I have never regained the traffic I once had. I find out later on that when transferring to another hosting or upgrading to a dedicated server, I needed to run 301 redirects. Support never specified and I had no clue. I still have a bad taste in my mouth about this. I was on the verge of making $500 a day on Adsense to zilch. I'm in the process of transferring every domain I own to Hostinger. I never had any previous disputes prior to this. It seems Hostinger so far has been a great hosting provider. I would prefer Namecheap because I really do like the platform, but I can't seem to get past the negligence on their part.
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