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WebFaction REVIEW

Hosting Services

USER SATISFACTION 97%
OUR SCORE 9.0

What is WebFaction?

Based in London, United Kingdom, WebFaction offers a simple hosting plan designed specifically for web developers. The features offered are basic but a number of the tools and applications can be upgraded individually. The company delivers its hosting services from its three servers located in Dallas (USA), Amsterdam (The Netherlands), and Singapore (Asia), equipped with superior hardware and software tailored to suit the needs and demands of today’s developers.

Uptime & Reliability of WebFaction

There is no mention of an uptime guarantee in WebFaction’s official website. That said, several reports reveal that the hosting company manages to achieve and maintain an uptime average between 99.92% and 100%. WebFaction’s datacenters are built and equipped by Softlayer, an IBM company that uses only the best server hardware and network devices to ensure security, resiliency, and efficiency.

Overview of WebFaction Features

  • PHP
  • WordPress
  • Money-Back Guarantee
  • Backups
  • MySQL
  • Control Panel
  • Perl
  • Linux
  • Auto Responders
  • Apache
  • Django
  • Drupal
  • Email Support
  • Help Center Live
  • IMAP Support
  • Java
  • Mailing Lists
  • Phone Support
  • POP3 Support
  • PostgreSQL
  • Python
  • Ruby on Rails
  • Server Side Includes
  • Shared Hosting
  • Shell Access
  • SMTP
  • Spam Filter
  • Support Forum
  • Unlimited Sites
  • Webmail

How Much Does WebFaction Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
WebFactionPlan$8.50100 GB600 GBUnlimitedNo info
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Dedicated 1$2502 x 500 GB2 TBDual core 2.8 GhzNo info4 GB
Dedicated 2$3502 x 500 GB4 TBQuad core 2.6 GhzNo info8 GB
Dedicated 3$5004 x 1 TB6 TBQuad core 3.4 GhzNo info16 GB

CPanel of WebFaction

Webfaction does not provide cPanel, but instead offers an in-house proprietary control panel they built from scratch. This control panels features has all the features and tools available in cPanel, plus extra functionalities geared towards developers.

Pros & Cons of WebFaction

Pros

  • Affordable pricing
  • Responsive ticket support
  • Diverse selection of languages and hosting platforms
  • Smooth and flawless website transfer

WebFaction Position In Our Categories

Position of WebFaction in our main categories:

20

WebFaction is one of the top 20 Hosting Services products


Each company is different, and may require a particular type of solution that will be fit for their company size, type of customers and staff and even particular industry they deal with. It's not wise to count on finding an ideal service that is going to be suitable for each company no matter what their history is. It may be a good idea to read a few WebFaction reviews first and even then you should keep in mind what the hosting service is intended to do for your company and your employees. Do you require a simple and intuitive hosting with just essential features? Will you actually make use of the advanced functionalities required by experts and large enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a solid service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WebFaction reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WebFaction. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

146

NEGATIVE SOCIAL MENTIONS

5

Technical details

Top features
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • Django
  • Java
  • Perl
  • PHP
  • Python
  • Ruby on rails
Easy Installs
  • Drupal
  • Wordpress
Server Location
  • USA
  • Netherlands
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Knowledge base
  • Tickets

Customer support details

WebFaction deploys highly skilled and experienced support engineers to provide fast and reliable solutions and remedies to all issues experienced by clients via a fast and powerful ticketing system. Clients can also opt to check out WebFaction’s selection of articles as well as support guides for quick and simple reference.

 

What are WebFaction pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
WebFactionPlan$8.50100 GB600 GBUnlimitedNo info
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Dedicated 1$2502 x 500 GB2 TBDual core 2.8 GhzNo info4 GB
Dedicated 2$3502 x 500 GB4 TBQuad core 2.6 GhzNo info8 GB
Dedicated 3$5004 x 1 TB6 TBQuad core 3.4 GhzNo info16 GB

FAQ for WebFaction

  1. Do they provide CPanel or any other control panels?

    Webfaction does not provide cPanel, but instead offers an in-house proprietary control panel they built from scratch. This control panels features has all the features and tools available in cPanel, plus extra functionalities geared towards developers.

  2. Do they enable you to effortlessly create a website with no HTML or coding skills?

    There is no mention of a free website builder but WebFaction clearly stated that their plans are developed for web developers, which may require considerable programming and coding expertise.

  3. What payment methods do they accept?

    WebFaction accepts payment via major credit cards (VISA, MasterCard, American Express, and Discovery) and PayPal.

  4. Is it a good service for e-commerce? Do they give you SSL, shopping carts and payment processing?

    While there is no dedicated plan for eCommerce websites and online stores, WebFaction is loaded with tools and features that can help website owners create online stores and eCommerce websites from scratch.

  5. How secure are their hosting services?

    WebFaction puts security of their clients' websites at the top of their priorities. All datacenters are set by Softlayer and are running on the best hardware and networking devices. WebFaction consistently applies security patches and implements tools to prevent server high loads and crashes. All servers are monitored by the second and interventions are done within minutes in case of server alert.

  6. Do you get a free domain with their hosting plan?

    WebFaction does not provide a free domain for the hosting packages.

  7. Do they offer an uptime guarantee and pay you back for downtime?

    There is no mention of any uptime guarantee or reimbursement for downtime.

  8. Is it a good hosting platform for Wordpress?

    WebFaction offers a number of easy install scripts including WordPress.

  9. Do they offer unlimited email addresses and bandwidth?

    The company do offer unlimited bandwidth with their hosting products while there is no information as to whether WebFaction offers unlimited emails.

  10. Do they provide both Windows and Linux hosting services?

    WebFaction only supports Linux hosting.

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