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AnswerCart REVIEW

Online Community Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is AnswerCart?

AnswerCart is a community forum builder created to help companies and organizations create and manage community forums on their websites, providing their subscribers, customers, end-user, and potential clients a controlled environment where they can converge and converse with each other, share ideas, reactions, and more about brands, products, services, and other topics that are relevant and related to the companies that host such forums.

AnswerCart is loaded with a vast collection of features that revolutionize way how community forums are built, managed, and maximized. These features include advanced editor, personalized home pages, multi-channel notifications, gamification, auto-answer APIs, auto-distribution APIs, and user-driven motivations to name some.

Overview of AnswerCart Benefits

With AnswerCart, you have an easy-to-use community builder solution that allows you to create user communities for various purposes, such as customer empowerment and engagement, customer support, internal collaborations, surveys, and trends, etc.

Through AnswerCart communities, you can call on your customers to participate in a product launch, conduct a survey regarding a relevant topic to determine the prevailing pulse of the people, or just to find out what you need to do in order to raise customer satisfaction. The applications are endless and the insights you can get are so topnotch because they are coming from the customer themselves.

By building and providing your customers a space where they can converge and engage with other customers, you create a pool from which you can gather high-value intelligence from which you derive highly actionable insights. These insights then help you make smart and data-driven actions and decisions that will propel your business growth.

AnswerCart is not just for customers. It works the same way for employees. You can provide your workers with their own community forums and you can easily get information that can help you devise ways to improve employee engagement and productivity.

Aside from the usual surveys, you can implement gamification strategies such as leaderboards and rewards to encourage them to be highly efficient and productive as well as competitive with each other.

Overview of AnswerCart Features

  • Discussions type
  • Rich media content & advance editor
  • Seamless sign-Up
  • Tags and Categories
  • Auto-Suggest Tags
  • Customizable side-sections
  • Deep linking
  • Web notification
  • In-App Notification
  • Email notification
  • Detailed user profile
  • Gamification
  • Personalized Homepage
  • Bulk Emailing
  • Base theme & layout
  • Design panel
  • CSS and HTML Customization
  • Optimized for Mobile
  • Flood Control
  • Peer Moderation
  • Different user roles
  • Edit, hide, close & close
  • Word suppression
  • No-Follow Links
  • Developer Tools
  • Admin Panel

What Problems Will AnswerCart Solve?

Customer Engagement

For onsite engagement, companies generally use either blog (content) or chatbots to drive customer engagement. Customers can ask questions on chatbot or read content to gain relevant information, to know more about the company & the problems they are addressing.

The problem with chatbots is that any queries that are solved are generally private & other customer or site visitors can’t really view these discussions. Also, writing content is only one-directional way communication.

Community solves both problems such that all discussion is recorded at one place for future reference & it gives customers a place where they can share their view, opinions & generally feel involved with the brand.

Customer Support

Support ticketing platforms are a great way to keep track of your customer support issues, but these resolutions are mostly private & can’t be referred by customers as a self-serve. Community discussions help customers generally self-serve themselves to get resolutions quicker resulting in reduced support load.

Awards & Quality Certificates

AnswerCart Position In Our Categories

AnswerCart is also listed in the following subcategories:

Category:Position:Category:Position:
Online Community Software#26
Category:Position:
Online Community Software#26

It's crucial to realize that virtually no service in the Online Community Software category will be an ideal solution that can match all the goals of different business types, sizes and industries. It may be a good idea to read a few AnswerCart reviews first as certain solutions might perform well just in a very narrow set of applications or be created with a very specific industry in mind. Others might work with a goal of being easy and intuitive and therefore lack complicated functions desired by more experienced users. There are also software that focus on a large group of users and give you a powerful feature base, but that usually comes at a more expensive price of such a service. Ensure you're aware of your requirements so that you select a service that provides specifically the features you look for.

How Much Does AnswerCart Cost?

AnswerCart offers the following basic and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Basic – $99/month or $999/year

  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business – $149/month or $1,499/year

  • Up to 500K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

VIP – Custom Enterprise Pricing

  • Custom page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

User Satisfaction

We realize that when you make a decision to buy Online Community Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AnswerCart reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AnswerCart. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

4

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are AnswerCart pricing details?

AnswerCart offers the following basic and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Basic – $99/month or $999/year

  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business – $149/month or $1,499/year

  • Up to 500K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

VIP – Custom Enterprise Pricing

  • Custom page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

What integrations are available for AnswerCart?

AnswerCart integrates with the following applications and more:

  • Zendesk
  • Facebook
  • LinkedIn
  • Twitter
  • Google Analytics
  • Google Translator
  • Salesforce
  • Zoho

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