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AnswerCart Review

AnswerCart
Our score: 8.0 User satisfaction: 100%

What is AnswerCart?

AnswerCart is a community forum builder created to help companies and organizations create and manage community forums on their websites, providing their subscribers, customers, end-user, and potential clients a controlled environment where they can converge and converse with each other, share ideas, reactions, and more about brands, products, services, and other topics that are relevant and related to the companies that host such forums.

AnswerCart is loaded with a vast collection of features that revolutionize way how community forums are built, managed, and maximized. These features include advanced editor, personalized home pages, multi-channel notifications, gamification, auto-answer APIs, auto-distribution APIs, and user-driven motivations to name some.

Overview of AnswerCart Benefits

With AnswerCart, you have an easy-to-use community builder solution that allows you to create user communities for various purposes, such as customer empowerment and engagement, customer support, internal collaborations, surveys, and trends, etc.

Through AnswerCart communities, you can call on your customers to participate in a product launch, conduct a survey regarding a relevant topic to determine the prevailing pulse of the people, or just to find out what you need to do in order to raise customer satisfaction. The applications are endless and the insights you can get are so topnotch because they are coming from the customer themselves.

By building and providing your customers a space where they can converge and engage with other customers, you create a pool from which you can gather high-value intelligence from which you derive highly actionable insights. These insights then help you make smart and data-driven actions and decisions that will propel your business growth.

AnswerCart is not just for customers. It works the same way for employees. You can provide your workers with their own community forums and you can easily get information that can help you devise ways to improve employee engagement and productivity.

Aside from the usual surveys, you can implement gamification strategies such as leaderboards and rewards to encourage them to be highly efficient and productive as well as competitive with each other.

Overview of AnswerCart Features

  • Discussions type
  • Rich media content & advance editor
  • Seamless sign-Up
  • Tags and Categories
  • Auto-Suggest Tags
  • Customizable side-sections
  • Deep linking
  • Web notification
  • In-App Notification
  • Email notification
  • Detailed user profile
  • Gamification
  • Personalized Homepage
  • Bulk Emailing
  • Base theme & layout
  • Design panel
  • CSS and HTML Customization
  • Optimized for Mobile
  • Flood Control
  • Peer Moderation
  • Different user roles
  • Edit, hide, close & close
  • Word suppression
  • No-Follow Links
  • Developer Tools
  • Admin Panel

What Problems Will AnswerCart Solve?

Customer Engagement

For onsite engagement, companies generally use either blog (content) or chatbots to drive customer engagement. Customers can ask questions on chatbot or read content to gain relevant information, to know more about the company & the problems they are addressing.

The problem with chatbots is that any queries that are solved are generally private & other customer or site visitors can’t really view these discussions. Also, writing content is only one-directional way communication.

Community solves both problems such that all discussion is recorded at one place for future reference & it gives customers a place where they can share their view, opinions & generally feel involved with the brand.

Customer Support

Support ticketing platforms are a great way to keep track of your customer support issues, but these resolutions are mostly private & can’t be referred by customers as a self-serve. Community discussions help customers generally self-serve themselves to get resolutions quicker resulting in reduced support load.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

AnswerCart Position In Our Categories

Since businesses have distinctive business wants, it is only logical they abstain from selecting an all-in-one, ideal software product. However, it would be almost impossible to pinpoint such application even among branded software systems. The best thing to do is to take note of the varied significant factors that demand careful thought including major features, packages, technical skill levels of the employees, business size, etc. Next, you should conduct your research systematically. Have a look at these AnswerCart analyses and look into the other software products in your list more closely. Such well-rounded product research ascertain you take out unfit software products and buy the one that provides all the tools your business requires to achieve growth.

Position of AnswerCart in our main categories:

AnswerCart is also listed in the following subcategories:

Every enterprise has its own characteristics, and can need a specific Online Community Software solution that will be adjusted to their company size, type of clients and employees and even specific industry they support. It's not wise to count on locating a perfect services that is going to work for every company regardless of their history is. It may be a good idea to read a few AnswerCart Online Community Software reviews first and even then you should keep in mind what the solution is supposed to do for your company and your employees. Do you need an easy and intuitive app with just essential functions? Will you really use the complex tools required by pros and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a reliable solution that will fit your budget.

How Much Does AnswerCart Cost?

AnswerCart Pricing Plans:

Free Trial

Basic

$99/month

Business

$149/month

VIP

Contact vendor

AnswerCart offers the following basic and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Basic – $99/month or $999/year

  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business – $149/month or $1,499/year

  • Up to 500K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

VIP – Custom Enterprise Pricing

  • Custom page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to buy Online Community Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AnswerCart reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AnswerCart. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are AnswerCart pricing details?

AnswerCart Pricing Plans:

Free Trial

Basic

$99/month

Business

$149/month

VIP

Contact vendor

AnswerCart offers the following basic and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Basic – $99/month or $999/year

  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business – $149/month or $1,499/year

  • Up to 500K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

VIP – Custom Enterprise Pricing

  • Custom page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

What integrations are available for AnswerCart?

AnswerCart integrates with the following applications and more:

  • Zendesk
  • Facebook
  • LinkedIn
  • Twitter
  • Google Analytics
  • Google Translator
  • Salesforce
  • Zoho
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Reviewed By Jenny Chang
Page last modified
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