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Zimbra Review

Zimbra
Our score: 8.8 User satisfaction: 99%

What is Zimbra?

Zimbra is a collaboration software app that provides you with a complete suite of social tools that include blogs and microblogs, forums and wikis, content editing and web pages, media galleries and video embedding, tags and tag clouds. With Zimbra, you can set up your personal profile, find others and send friend requests, create events and polls, like statuses, leave comments etc.

With Zimbra, you can also set up a personal cloud with an inbox that is integrated with your email. With that personal inbox you can utilize the voice, task, address book, and calendar, files and the file sharing capabilities. You can use various features to stay connected with the team members in every time zone. The files and folders can be shared in a secure way with Zimbra.

Overview of Zimbra Benefits

With Zimbra, you can gain a lot. You can search for expertise with the help of advanced Q&A tracking and reporting. To evaluate the content you can use the content reputation, quality scoring, badging and points. Due to the integration with Cisco and Mitel, you can get instant messaging, voicemail and click-to-call and call record history.

Zimbra will also provide you with a social workflow through which the members can pose the challenges and suggest ideas. Also, with the help of social analytics, you can cause the community to become  healthier and boost its effectiveness. The privacy and the control of your data are ensured while you run over the community on your premises – remember Zimbra is one of today’s most advanced tracking and reporting systems, and has thereof a reputation of a great management system that includes crowdsourced abuse reporting, extensible abuse management as well as reporting.

The user interface is categorized as extremely friendly, flexible, and configurable. The same can be said concerning the app’s out-of-the-box integrations, and the varying pricing scheme designed to suit businesses from all scales and industries. Don’t forget that a 60-days fully-equipped trial is available for first time users, and that there is also a lifetime open-source package startups can use for free.

Overview of Zimbra Features

  • Shared Calendar
  • Email Archiving and Discovery
  • Social Analytics
  • Media Galleries, Photo and Video Embedding
  • Blog and Micro Blogs
  • Tags and Tag Clouds
  • Q&A Tracking and Monitoring
  • Liking and Commenting
  • Badging and Points
  • Events and Polls
  • Activity Streams and RSS Feeds
  • Instant Messaging
  • People Search and Content Search

Zimbra Position In Our Categories

Since businesses have distinct business-related needs, it is only rational that they abstain from picking a one-size-fits-all, ideal software solution. Nonetheless, it is nearly futile to pinpoint such application even among recognizable software solutions. The better thing to do can be to note down the different vital aspects that need inspection such as critical features, price plans, skill levels of staff members, company size, etc. After which, you should perform the product research through and through. Read some Zimbra evaluations and explore each of the solutions in your list in detail. Such detailed product investigation guarantee you weed out unfit apps and choose the one which has all the benefits your business requires.

Position of Zimbra in our main categories:

TOP 100

Zimbra is one of the top 100 Collaboration Software products

Zimbra is also listed in the following subcategories:

Each company has different needs and requires an application that can be personalized for their size, type of workers and buyers, and the specific industry they are in. For these reasons, no system can offer perfect features out-of-the-box. When you search a software app, first be sure what you want it for. Read some Zimbra Collaboration Software reviews and ask yourself do you need basic tools or do you need complex features? Are there any industry-specific features that you are searching for? Get the answers to these queries to help your search. There are plenty of factors that you need to consider and these include your finances, particular business requirements, your company size, integration requirements etc. Take your time, try out a few free trials, and finally select the system that provides all that you want to boost your organization efficiency and productivity.

How Much Does Zimbra Cost?

Zimbra Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

The Zimbra Collaboration Server is sold according to the user mailbox in bundled packs. These packs are available in annual, multi-year, and perpetual software licenses. There is also an Open Source Editing available for Zimbra. It is a free email and collaboration solution that is the ideal of the individuals or small businesses or organizations that are not looking for a Zimbra Supports, the advanced administration and IMAP emails on the desktops.

User Satisfaction

Positive Social Media Mentions 115
Negative Social Media Mentions 1

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zimbra reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zimbra. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zimbra Comparisons

Zimbra user reviews

Zimbra Review

Read full review >
Quinn
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: N/A

My experience with using Zimbra

Read full review >
Raphael
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: N/A

Effective and Decent Email Collaboration Tool

Read full review >
Osvaldo
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

Zimbra- our business’ institutional mail

Read full review >
Queen
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: N/A

A wonderful solution for collaboration needs

Read full review >
Adrien
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.09.2019 Company Size: 51-100 Employees Industry: N/A

What are Zimbra pricing details?

Zimbra Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

The Zimbra Collaboration Server is sold according to the user mailbox in bundled packs. These packs are available in annual, multi-year, and perpetual software licenses. There is also an Open Source Editing available for Zimbra. It is a free email and collaboration solution that is the ideal of the individuals or small businesses or organizations that are not looking for a Zimbra Supports, the advanced administration and IMAP emails on the desktops.

What integrations are available for Zimbra?

Zimbra integrates with the following systems and applications:

  • Bitium
  • Third Party Integrations
  • SiteCore
  • Salesforce.com
  • Microsoft SharePoint

 

 

 

 

Zimbra average rating:

Average score
3.9/5 (6 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

3/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Flavie

PROS: Apart from the sophisticated and uncluttered interface of Zimbra, I like how it can integrate with email clients like Outlook and Thunderbird. Its speed in providing search results is also the fastest that I have encountered because of its ability to index both the contents and attachments of an email.

CONS: It is difficult to update Zimbra because of our on-premises deployment. We have to do a lot of planning before we can take any definitive action because we have a lot of emails. It is also bothersome that we have to go offline to do this, causing us to lose precious hours of productivity.

Reviewed 5 months ago

Read full review >

The least favorable review

Quinn

PROS: I love how Zimbra lets me integrate all my email accounts in a single location, a unique capability not available in other email service providers. Aside from that, I also like its customization features. I can alter the look of my work environment, remove functionalities that I rarely use and add the essential ones, and also modify the design templates. Last but not least, it offers collaborative chat features which are a big help when working in teams. It makes communication and exchanging vital work documents and information effortless and seamless.

CONS: Zimbra can be very expensive for small businesses. It also requires robust hardware because it uses so much data processing resources. And compared to other email service provider like Gmail, the connection with the data is lost whenever there’s an error in the server.

Reviewed 4 months ago

Read full review >

More reviews from 6 actual users:

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Latest
  • Latest
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  • Most positive
  • Most negative

Zimbra Review

Read full review >
Quinn
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I love how Zimbra lets me integrate all my email accounts in a single location, a unique capability not available in other email service providers. Aside from that, I also like its customization features. I can alter the look of my work environment, remove functionalities that I rarely use and add the essential ones, and also modify the design templates. Last but not least, it offers collaborative chat features which are a big help when working in teams. It makes communication and exchanging vital work documents and information effortless and seamless.

CONS: Zimbra can be very expensive for small businesses. It also requires robust hardware because it uses so much data processing resources. And compared to other email service provider like Gmail, the connection with the data is lost whenever there’s an error in the server.

What do you think about this review? Great Poor

My experience with using Zimbra

Read full review >
Raphael
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Zimbra is a straightforward solution that helps me get organized with its labeling capability. It has become a fundamental aspect of my profession due to the large volume of communications that we receive. Because of that, it can be hard to find a specific one at times. However, with Zimbra, things are smoother since we can create multiple labels and assign them to certain messages. Doing so has saved us a lot of time since we can segment messages depending on which office or organization they came from.

CONS: The number thing I dislike about Zimbra is its cluttered user interface. Apart from that, I also find it problematic that I have not recovered my lost password to the platform since the option is not available.

What do you think about this review? Great Poor

Effective and Decent Email Collaboration Tool

Read full review >
Osvaldo
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

PROS: I like the pricing scheme which is membership-based and the ability to work in various environments. I also like the ease of sharing documents, collecting and overseeing assets.

CONS: Set up can take a bit too long but after everything is settled, things run smoothly. There’s also a help group you can rely on when things get tough.

What do you think about this review? Great Poor

Zimbra- our business’ institutional mail

Read full review >
Queen
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: What I like best about Zimba is its ability to autocomplete business contacts. If you already have a list of contacts, you don’t need to register them in order to send emails. Aside from that, you can create a group for mass mailing so you can save time when sending emails to several recipients.

CONS: We cannot access the service when the company’s server is down. It becomes a serious issue whenever it happens at times when we are working on vital business data.

What do you think about this review? Great Poor

A wonderful solution for collaboration needs

Read full review >
Adrien
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.09.2019 Company Size: 51-100 Employees Industry: N/A

PROS: Our company has been relying on Zimbra for our communication needs for many years now and we can only say that it has improved over time. It has a vast array of customization options that are a boon to our business. With it, we can easily find and update our contacts' information. It is very helpful that we can view and share our calendars outside of our office as well. However, the email aspect of Zimbra is the one that we use the most and with which we are truly happy. It has made email organization smoother and less arduous and it has allowed us to take on different personas through signature changes when needed.

CONS: The briefcase option of Zimbra is working for us but not in the way we would like it to. It would be more helpful if it could share documents that we can edit simultaneously. Aside from that, Zimbra can be problematic during upgrades. Thankfully, such issues were immediately resolved and without recurring too.

What do you think about this review? Great Poor

Zimbra is an outstanding application!

Read full review >
Flavie
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Apart from the sophisticated and uncluttered interface of Zimbra, I like how it can integrate with email clients like Outlook and Thunderbird. Its speed in providing search results is also the fastest that I have encountered because of its ability to index both the contents and attachments of an email.

CONS: It is difficult to update Zimbra because of our on-premises deployment. We have to do a lot of planning before we can take any definitive action because we have a lot of emails. It is also bothersome that we have to go offline to do this, causing us to lose precious hours of productivity.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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