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Convolio Review

Convolio
Our score: 8.0 User satisfaction: N/A

What is Convolio?

Convolio is an online community builder replete with table stakes features. It enables like-minded individuals to communicate with each other on a single platform and allows you to tackle topics related to your brand or company directly with your audiences.

Convolio has a host of sophisticated tools as well that make the management of the online forum seamless. Among those are single sign-on for easy logins, automated administrative actions, gamification, advanced reporting, and themes and designs. With these capabilities, you can create a dynamic community on the internet while ensuring the security of the group and company as well as the appropriateness of posts.

Overview of Convolio Benefits

Single Sign-On

When you have multiple websites, it becomes easier for your users to have a single set of credentials for all, including for the online forum. This is convenient for them, as they only need to remember one username and one password. This also simplifies member and permissions management.

Automation Recipes

Convolio includes automation capabilities that you can configure. This streamlines the content screening and member moderation processes based on pre-set criteria and is advantageous when no administrator is available at certain times. This ensures the smooth flow of conversations and the consistent user experience of members.

Gamified Community

Community posting can be made more fun with gamification. Convolio makes this possible by letting you offer points incentives and create a ranking system. The solution can also apply custom titles by itself as soon as members reach a particular level.

GDPR-ready Solution

Convolio gives members control over their own data. This means that they can download, deactivate, or delete their own information from the community. What’s more, this enables you to explain to members the reason why you are collecting data from them and let them give their permission or revocation to your terms of service.

Spam Detection on Autopilot

Catching spam is a challenging enterprise. That is why Convolio offers automatic spam detection and prevention through Akismet. This integration lets you maintain the integrity of posts and the overall forum by screening spam.

Advanced Reporting

You can see how well your community is doing with the help of Convolio’s reports. You can generate one anytime to track the forum’s health, leaderboard, view the popular contents, and other metrics.

Customization Features

Convolio has a host of customization features, ranging from themes to design. These let you visualize the community you want and have it reflect your company’s branding. Additionally, you can make your site more dynamic with widgets that pull content from other platforms such as Twitter. You can also use the same to display the most popular topics of the week to increase engagement with users.

Overview of Convolio Features

  • Themes
  • Display Customization
  • Widgets
  • Custom Profile Fields
  • Wordlets
  • Custom Emoticons
  • Member Management
  • Spam Detection & Protection
  • Member Permissions
  • Automated Workflows
  • Reporting
  • Content Management
  • Gamification
  • Single Sign-On
  • Two-Factor Authentication
  • GDPR-Readiness
  • Social Tools
  • News Flash
  • Premium Memberships
  • Topic Features

What Problems Will Convolio Solve?

Problem #1: Excellent Customer Service with a Small Team

Having a small team or a team of one can be challenging in terms of customer service. Startups and small companies can remedy this by using Convolio’s forum, as it allows customers to post their issues and wait for assistance. This can also be leveraged for efficiency since there is no need for repetition because members can look to the same post for solutions.

Problem #2: Easy Communication with Customers

If a company talks with customers only via social media, it can be difficult to measure and ascertain their needs to serve them better. With Convolio, this changes since the platform has tools that allow direct and personalized conversations. This is possible since members can say directly what topics they are interested in the moment they sign up. In case their interests change, they have the ability to modify those from their profile page. This lets you segment your customers so that you can better provide assistance.

Problem #3: Consistent Algorithms

Changing algorithms constantly makes it difficult for your audience to find you via search engines. By using Convolio, you have a centralized content hub where you can hold dynamic and practical discussions with customers. This also paves the way for user-generated content, which can boost your search engine visibility.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Convolio Position In Our Categories

Because businesses have distinct business requirements, it is only rational that they abstain from deciding on an all-in-one, “perfect” software system. Having said that, it would be futile to pinpoint such a software solution even among branded software products. The correct step to do can be to write the different chief factors that require scrutiny like key features, costing, skill capability of the users, business size, etc. After which, you should follow through the product research through and through. Have a look at some of these Convolio evaluations and explore each of the applications in your shortlist in detail. Such well-rounded product research ensure you weed out unfit apps and subscribe to the system which includes all the tools you require business requires.

Position of Convolio in our main categories:

Convolio is also listed in the following subcategories:

It is important to note that hardly any app in the Online Community Software category is an ideal solution able to fulfill all the goals of different business types, sizes and industries. It may be a good idea to read a few Convolio Online Community Software reviews first as specific solutions might dominate exclusively in a very narrow set of applications or be designed with a very specific type of industry in mind. Others might work with an intention of being easy and intuitive and consequently lack complicated functionalities welcomed by more experienced users. There are also apps that cater to a wide group of customers and offer a rich feature toolbox, but this in most cases comes at a higher price of such a software. Ensure you're aware of your requirements so that you get a software that offers specifically the elements you search for.

How Much Does Convolio Cost?

Convolio Pricing Plans:

Free Trial

Convolio

$99/month

Quote-based Plan

Contact vendor

Convolio has straightforward enterprise pricing. Starting from $99 per month, you can access all the features the solution has to offer.

Convolio – starts at $99/month

  • All Features
  • Unlimited Bandwidth
  • Unlimited Posts
  • Unlimited Disk Space
  • Unlimited Administrators
  • Up to 3,000 Members

If you need to support more than 3,000 members, other plans are also available. Contact the vendor for pricing information.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Online Community Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Convolio reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Convolio. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Convolio pricing details?

Convolio Pricing Plans:

Free Trial

Convolio

$99/month

Quote-based Plan

Contact vendor

Convolio has straightforward enterprise pricing. Starting from $99 per month, you can access all the features the solution has to offer.

Convolio – starts at $99/month

  • All Features
  • Unlimited Bandwidth
  • Unlimited Posts
  • Unlimited Disk Space
  • Unlimited Administrators
  • Up to 3,000 Members

If you need to support more than 3,000 members, other plans are also available. Contact the vendor for pricing information.

What integrations are available for Convolio?

Convolio can support widgets, themes, and custom domains. For spam protection, it integrates with:

  • Akismet
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Reviewed By Jenny Chang
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