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AppointmentPlus Review

AppointmentPlus
Our score: 8.6 User satisfaction: 91%

What is AppointmentPlus?

AppointmentPlus is a revolutionary, enterprise-grade online scheduling platform that transforms your engagement approaches with customers. Despite being designed for enterprise usage, this application is also applicable to small-scale business solutions. As such, whenever SMBs expand their operations, AppointmentPlus can remain with them.

Aside from the robustness of its architecture, AppointmentPlus also boasts a high level of configurability. The team behind this versatile solution understands that every business has its specific processes, which is why the application has a customizable rules-based scheduling engine. This way, you can take control down to the most specific level.

Despite that, AppointmentPlus remains user-friendly. Because of this, every member of your staff can oversee appointments with little training. However, if you do need assistance in utilizing this tool, the support team is only a call or a message away.

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Overview of AppointmentPlus Benefits

Transformed Engagement Approaches

Because AppointmentPlus is in the cloud, it is online 24/7. That is why anytime a prospective or existing customer wants to book appointments, they can do so online at their convenience. The solution then takes care of ensuring that they remember their schedule by sending email and text alerts. As such, you can reduce no-shows and minimize profit losses.

Apart from that, AppointmentPlus helps you broaden your reach through social media posts and marketing promotions. It can integrate your booking process with either one, thereby allowing you to attract appointments from the different channels where your customers are.

Powerful Reporting Suite

AppointmentPlus is equipped with a dynamic set of reporting tools to help you grow your business. With these, you can view a comprehensive record of your customers’ transaction histories, consumer purchase trends, and no-show metrics. You are also given the option to generate reports from ready-to-go templates or from customized reports. Whichever you prefer, you can expect accurate and up-to-date numbers that can help you make intelligent decisions.

Dynamic Staff Tools

With AppointmentPlus, your staff is empowered to be more efficient in their tasks. The administrative dashboard allows them to view pending schedules and to move appointments around whenever needed. This control enables your office to accommodate customers at the most opportune moments.

Additionally, AppointmentPlus affords you multiple security measures, such as restricting user access. In this manner, you can ensure that only those with the right rank and authorization can view sensitive business and customer information in the system.

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Overview of AppointmentPlus Features

  • Online Appointment Booking
  • Automatic Confirmations & Reminders
  • Booking Integration with Social Media
  • Booking Integration with Promotions
  • Dynamic Reporting
  • Administrative Dashboard
  • User Roles & Permissions Settings
  • Android & iOS Mobile Apps
  • Scheduling Cloud API

AppointmentPlus Position In Our Categories

Knowing that businesses have distinctive business wants, it is only practical they abstain from seeking an all-encompassing, “perfect” business application. Nevertheless, it would be almost impossible to stumble on such application even among recognizable software products. The better thing to undertake is to narrow down the various key factors that demand examination including major features, costing, technical skill competence of staff members, business size, etc. The second step is, you must double down on the research thoroughly. Have a look at these AppointmentPlus reviews and look into the other software programs in your list more closely. Such all-encompassing product investigation ensure you drop ill-fitting apps and buy the system that meets all the aspects your company requires to realize efficiency.

Position of AppointmentPlus in our main categories:

TOP 50

AppointmentPlus is one of the top 50 Appointment Scheduling Software products

Every company has different wants and requires a system that can be customized for their size, kind of staff members and buyers, and the specific industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some AppointmentPlus Appointment Scheduling Software reviews and ask yourself do you want basic tools or do you require sophisticated features? Are there any industry-specific tools that you are searching for? Obtain the answers to these queries to help your search. There are multiple elements that you need to mull over and these include your finances, specific business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally select the platform that presents all that you want to boost your company competence and productivity.

How Much Does AppointmentPlus Cost?

AppointmentPlus Pricing Plans:

Free Trial

Bronze

from $49.00/month

Silver

from $69.00/month

Gold

from $99.00/month

Platinum

from $199.00/month

Enterprise

Contact vendor

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What are AppointmentPlus pricing details?

AppointmentPlus Pricing Plans:

Free Trial

Bronze

from $49.00/month

Silver

from $69.00/month

Gold

from $99.00/month

Platinum

from $199.00/month

Enterprise

Contact vendor

AppointmentPlus has five flexible enterprise pricing options. These are outlined below to help you choose the plan that suits your needs best.

Bronze – from $49.00/month

  • Email Appointment Notifications
  • Text Appointment Reminders
  • Website & Facebook Calendar Connection
  • Recurring Appointments
  • Payment Processing
  • Event Scheduling
  • Multifarious Admin Access Levels

Silver – from $69.00/month

  • All Bronze Features
  • Interactive Appointment Alerts
  • Staff Filters
  • Inter-location Staff Profile Sharing
  • Service Schedule Exclusions

Gold – from $99.00/month

  • All Silver Features
  • Multi-appointment Time Slots
  • Room Sharing Management
  • Appointment Resource Management
  • Analytics & Reports
  • Schedule Templates
  • Extra Customizable Appointment Fields
  • IP Address Limitations

Platinum – from $199.00/month

  • Dedicated Account Manager
  • Dedicated Links
  • Ancillary Services
  • Location Attributes
  • Location Search
  • Custom Fields
  • PO Number Inclusion
  • High Volume Appointment Capacity
  • Additional User Profiles

Enterprise – request custom pricing

  • All Platinum Features
  • Custom Package

User Satisfaction

Positive Social Media Mentions 33
Negative Social Media Mentions 4

We are aware that when you choose to buy a Appointment Scheduling Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover whether the actual clients and enterprises that bought this software are genuinely satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and AppointmentPlus reviews across a wide range of social media sites. The information is then featured in an easy to understand format showing how many people had positive and negative experience with AppointmentPlus. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for AppointmentPlus?

AppointmentPlus understands that you need to connect different tools to create a completely streamlined workflow. That is why it integrates with the following platforms:

  • Constant Contact
  • Google
  • iContact
  • MailChimp

AppointmentPlus User Reviews

AppointmentPlus average rating:

Average score
4.5/5 (10 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Heaven

PROS: What I really love about this product is that it has robust reporting features. There’s a record for transaction histories, trends regarding customer purchase, and more. There are even templates that allow us to generate reports much faster.

CONS: I really hope the access levels would be more flexible since it would be more convenient that way. For example, if I can choose which users can have access to particular calendars then it would be much easier.

Reviewed 6 years ago

Read full review >

The least favorable review

Adelia

PROS: AppointmentPlus streamlined the appointment scheduling process for students. I also like how I can access my work even when I am on the move so that I can address issues as soon as they arise.

CONS: Setting up appointments is the only purpose of this app.

Reviewed 4 years ago

Read full review >

More reviews from 10 actual users:

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  • Latest
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  • Most negative

Excellent tool for scheduling

Read full review >
Gail
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.12.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Aside from the interface being easy to use and visually appealing, I love how intuitive it is. I can also sync it with my personal calendars. I usually use this product for scheduling service calls with my technicians.

CONS: My technicians said that sometimes it doesn’t sync right with the mobile calendars they’re using. But that was way back then, they have probably fixed it now.

What do you think about this review?

Great Poor

Works well as a standalone software with the ability to integrate with Outlook

Read full review >
Adelia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: AppointmentPlus streamlined the appointment scheduling process for students. I also like how I can access my work even when I am on the move so that I can address issues as soon as they arise.

CONS: Setting up appointments is the only purpose of this app.

What do you think about this review?

Great Poor
Show More User Reviews (10)

The fastest way to set up appointments

Read full review >
Jacey
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: The different calendar views--weekly, monthly, or day--is a standout for me.

CONS: The app has a tendency to lag while adding new appointments.

What do you think about this review?

Great Poor

A product review by an AppointmentPlus user

Read full review >
Greta
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2021 Company Size: Industry: N/A

PROS: What I like best about AppointmentPlus is how it keeps my client and counselor records in a single platform.

CONS: I wish that AppointmentPlus can remove the option to set an appointment for two people in the same hour. This has led to double bookings and caused me a lot of problems.

What do you think about this review?

Great Poor

The best scheduling software we’ve ever worked with.

Read full review >
Randi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 27.01.2021 Company Size: More than 100 Employees Industry: N/A

PROS: AppointmentPlus generally simplified the process of setting up appointments. No more wasted effort and time trying to find the most convenient time for the appointment. No need to assist and email clients about bookings. They can self-schedule and find the time slot that works for them.

CONS: There’s no problem using the software yet. It is great.

What do you think about this review?

Great Poor

Great scheduling software

Read full review >
Spencer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.01.2021 Company Size: 11-50 Employees Industry: Staffing and Recruiting

PROS: There are various scheduler products that we’ve tried but we chose to settle on this one. While the interface isn’t as good looking as the others, it’s definitely the most flexible. And that’s all we need, for it to work well on our business.

CONS: I have many appointments with people in foreign countries which uses different time zone than us. It would be great if they refine more on this feature.

What do you think about this review?

Great Poor

Highly reliable customer service

Read full review >
Heaven
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Entertainment

PROS: What I really love about this product is that it has robust reporting features. There’s a record for transaction histories, trends regarding customer purchase, and more. There are even templates that allow us to generate reports much faster.

CONS: I really hope the access levels would be more flexible since it would be more convenient that way. For example, if I can choose which users can have access to particular calendars then it would be much easier.

What do you think about this review?

Great Poor

Intuitive scheduling tool

Read full review >
Johnny
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: Industry: N/A

PROS: AppointmentPlus is incredibly easy to use that anyone can utilize it without training. In fact, two minutes into navigating the software, I already knew my way around it very well.

CONS: I do not like the colors and layout of the interface. I wish I can change them to suit my preferences.

What do you think about this review?

Great Poor

Flexible service with incredible customer support

Read full review >
Aiyana
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I like the ability to do a lot of things such as setting up multi-client and individual appointments, modifying session lengths every other week, and creating a schedule for every employee. And since the scheduler is online, our clients are able to access and set up appointments anytime they want to. Aside from that, AppointmentPlus folks are incredible to work with. They are polite, flexible, prompt, and proactive when it comes to providing solutions to occasional glitches.

CONS: Some of the information in their knowledge base has errors, lacks specific details, and vital steps are omitted. But I noticed that the AP team are working on it and the resources are constantly improving. They are also very accommodating and polite.

What do you think about this review?

Great Poor

It can be synced with Outlook

Read full review >
Eleonore
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The best thing about this scheduler is its simplicity and ease of use. Students can set an appointment with me in just a few clicks. Meanwhile, I can access the platform and view appointments and make changes when needed even when I’m away from school.

CONS: Nothing wrong with the product but as the name implies, AppointmentPlus will only help you in setting up appointments, nothing else.

What do you think about this review?

Great Poor
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AppointmentPlus user reviews

Excellent tool for scheduling

Read full review >
Gail
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.12.2021 Company Size: More than 100 Employees Industry: Computer Software

Works well as a standalone software with the ability to integrate with Outlook

Read full review >
Adelia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.10.2021 Company Size: More than 100 Employees Industry: N/A

The fastest way to set up appointments

Read full review >
Jacey
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.07.2021 Company Size: More than 100 Employees Industry: N/A

A product review by an AppointmentPlus user

Read full review >
Greta
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2021 Company Size: Industry: N/A

The best scheduling software we’ve ever worked with.

Read full review >
Randi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 27.01.2021 Company Size: More than 100 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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