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Robin Review

Robin
Our score: 8.6 User satisfaction: 96%

What is Robin?

Robin is a meeting and conference room scheduler and desk management app that offers real-time visibility into facilities use within an office or building. It can integrate with major calendaring apps for better schedule management and it makes interested parties aware of the availability of the rooms in which they are interested.

Aside from booking rooms, Robin can also assign desks to individuals. This is especially beneficial for offices with flexible floor plans. Thus, you can ensure that every professional has a workstation ready for them to enhance their productivity.

Furthermore, Robin has an office and floor plan mapping feature. This makes it easier for people to find their assigned area or to go to their colleagues. As such, they can begin their meetings and their work immediately.

Overview of Robin Benefits

Room & Desk Scheduling

Scheduling software in the market usually focus on room assignments only. But with Robin, you get to manage booth rooms and desks. This way, you can manage your flexible office in one interface and cut costs in the process.

And to avoid confusion, Robin integrates with major calendars like Google and Outlook. This keeps everyone aware of meeting room and workstation assignments so they can get productive straightaway.

Room Display

Robin has a room display app for televisions and iPads. This allows you to broadcast availability and assignments for meeting and conference spaces to participants and interested parties. Because of this, your room manager no longer has to sort out conflicts due to room “theft”.

And in case nobody shows up for a meeting, Robin removes the reservation automatically. This frees up space for other people who have impromptu need of them to facilitate the maximized use of rooms.

Real-time Maps & Analytics

With Robin, you can help people find their rooms and desks faster even as they change. That is because the solution has a real-time mapping feature, which reflects the changes in reservations and assignments.

Additionally, Robin can provide analytics on rooms and desks in real-time. This allows you to understand people’s need for spaces so you can better plan assignments and office upgrades.

Overview of Robin Features

  • Calendar Integration
  • Multiple Building Management
  • Status Board
  • Browser Plugins
  • Cross-system Support
  • Automatic Room Booking
  • Slack Plugin
  • Presence
  • Seat Assignments
  • iPad & Android Apps
  • Impromptu Meetings
  • Abandoned Meetings Removal
  • Meeting Privacy
  • Remote Device Management
  • MDM Integration
  • LED Case Support
  • Room Usage Analytics
  • Meeting Bottlenecks Identification
  • Weekly Usage Report
  • Google & Office 365 SSO
  • Office Search Engine

Robin Position In Our Categories

Bearing in mind businesses have particular business-related requirements, it is wise they abstain from adopting a one-size-fits-all, “perfect” business program. However, it would be difficult to come across such an app even among branded software products. The reasonable thing to undertake would be to spell out the varied key functions which necessitate scrutiny including key features, plans, skill aptitude of the employees, business size, etc. Thereafter, you must perform the research thoroughly. Browse over some of these Robin evaluations and explore the other software systems in your shortlist in detail. Such detailed research ascertains you stay away from mismatched apps and pay for the system which offers all the features your company requires.

Position of Robin in our main categories:

TOP 20

Robin is one of the top 20 Appointment Scheduling Software products

If you are considering Robin it might also be a good idea to examine other subcategories of Appointment Scheduling Software listed in our base of B2B software reviews.

It's essential to keep in mind that almost no service in the Appointment Scheduling Software category is going to be a perfect solution that can match all the needs of various business types, sizes and industries. It may be a good idea to read a few Robin Appointment Scheduling Software reviews first as certain software can dominate only in a very small set of applications or be prepared with a really specific type of industry in mind. Others can work with an intention of being easy and intuitive and as a result lack complex functionalities needed by more experienced users. You can also come across services that cater to a large group of customers and offer a complex feature toolbox, however this in most cases comes at a more significant price of such a solution. Ensure you're aware of your needs so that you get a service that has all the elements you look for.

How Much Does Robin Cost?

Robin Pricing Plans:

Free Trial

Scheduling Basic

$30.00/room/month

Scheduling Pro

$32.00/room/month

Scheduling Enterprise

Contact vendor

Desks Basic

$4.00/desk/month

Desks Pro

$3.00/desk/month/annual billing

Desks Enterprise

Contact vendor

Robin has two types of enterprise pricing: scheduling and desks. With either one, you can opt to pay month-to-month or once a year. The packages are outlined below to help you make a choice:

Scheduling

Basic – $30.00/room/month or $20.00/room/month/annual billing

  • All Standard Features
  • Unlimited Office Buildings
  • Room Display App
  • Mobile Scheduling App
  • Browser & Outlook Plugins
  • Scheduling Web Dashboard

Pro – $32.00/room/month or $22.00/room/month/annual billing

  • All Basic Features
  • Amenities
  • Issue Reporting
  • Levels Category within Buildings

Enterprise – request pricing information

  • All Pro Features
  • Level & Campus Categories
  • SAML Single Sign-on
  • Meeting Services

 

Desks

Basic – $4.00/desk/month or $2.00/desk/month/annual billing

  • All Standard Features
  • Seat Assignments
  • Seat Look-up

Pro – $3.00/desk/month/annual billing

  • All Basic Features
  • Desk Reservations
  • Hot Desking

Enterprise – request pricing information

  • All Pro Features
  • Reverse Hotelling
  • Dedicated Success Manager
  • Professional Services
  • SCIM Integration
  • SAML Single Sign-on

User Satisfaction

Positive Social Media Mentions 130
Negative Social Media Mentions 3

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Robin reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Robin. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Robin Comparisons

Robin user reviews

Operates in real-time

Read full review >
Dexter
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.10.2019 Company Size: 51-100 Employees Industry: Renewables & Environment

A great and powerful app despite its economic pricing

Read full review >
Hyman
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2019 Company Size: Industry: Computer Software

A straightforward booking app

Read full review >
Johanna
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.10.2019 Company Size: More than 100 Employees Industry: N/A

Visually pleasing and easy-to-use interface

Read full review >
Kim
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2019 Company Size: 51-100 Employees Industry: Computer software

This is our favorite tool for organizing our office

Read full review >
Odie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.09.2019 Company Size: Industry: N/A

What are Robin pricing details?

Robin Pricing Plans:

Free Trial

Scheduling Basic

$30.00/room/month

Scheduling Pro

$32.00/room/month

Scheduling Enterprise

Contact vendor

Desks Basic

$4.00/desk/month

Desks Pro

$3.00/desk/month/annual billing

Desks Enterprise

Contact vendor

Robin has two types of enterprise pricing: scheduling and desks. With either one, you can opt to pay month-to-month or once a year. The packages are outlined below to help you make a choice:

Scheduling

Basic – $30.00/room/month or $20.00/room/month/annual billing

  • All Standard Features
  • Unlimited Office Buildings
  • Room Display App
  • Mobile Scheduling App
  • Browser & Outlook Plugins
  • Scheduling Web Dashboard

Pro – $32.00/room/month or $22.00/room/month/annual billing

  • All Basic Features
  • Amenities
  • Issue Reporting
  • Levels Category within Buildings

Enterprise – request pricing information

  • All Pro Features
  • Level & Campus Categories
  • SAML Single Sign-on
  • Meeting Services

 

Desks

Basic – $4.00/desk/month or $2.00/desk/month/annual billing

  • All Standard Features
  • Seat Assignments
  • Seat Look-up

Pro – $3.00/desk/month/annual billing

  • All Basic Features
  • Desk Reservations
  • Hot Desking

Enterprise – request pricing information

  • All Pro Features
  • Reverse Hotelling
  • Dedicated Success Manager
  • Professional Services
  • SCIM Integration
  • SAML Single Sign-on

What integrations are available for Robin?

Robin can integrate with the following platforms:

  • Google
  • Office 365
  • Exchange
  • Slack
  • SSO & SAML

It also has browser plugins for Chrome and Firefox. The solution provides access to its API too, for custom connections. For more information, get in touch with the support team.

Robin average rating:

Average score
4.7/5 (6 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Odie

PROS: Because it’s very easy to set up and use, our staff were comfortable with it right off the bat. Also, thanks to this product, our service becomes more impeccable since our staff would always be there whenever our customer needs any aid or support. And because we were able to successfully install in our iPads, every personnel can now quickly tell if there is a free room in our establishment.

CONS: Since we have a small office space, the app actually covers all our needs. We’re mostly using the app’s conference room booking function.

Reviewed 5 months ago

Read full review >

The least favorable review

Kim

PROS: I find the app’s interface not only visually appealing but also practical, its interface is readable even at a distance. Its color coding makes the available rooms easy to spot for bookings.

CONS: The app gets disconnected several times a day, hampering the flow of our operations. I also find it tedious to cancel schedules, which happens when the booking was prepared by another person.

Reviewed 5 months ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Operates in real-time

Read full review >
Dexter
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.10.2019 Company Size: 51-100 Employees Industry: Renewables & Environment

PROS: I like how the app allows you to handle multiple bookings as it is constantly updated in real time. Its integration with Microsoft calendar also assures you that each of your clients is notified.

CONS: It is a bit disappointing that access with Microsoft calendar is limited to the availability of a time slot, constantly logging in and out of the app proves to be an inconvenience.

What do you think about this review? Great Poor

A great and powerful app despite its economic pricing

Read full review >
Hyman
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2019 Company Size: Industry: Computer Software

PROS: The things I like about Robin are its customizability, the easy and fast configuration, and the top-notch user experience it offers.

CONS: Aspects of the management interface confound me but Robin is working on making it better.

What do you think about this review? Great Poor

A straightforward booking app

Read full review >
Johanna
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Booking rooms for our company became effortless when I started using this app, its visual indicators is straightforward and easy. Once you get to figure the app’s workings everything follows through smoothly.

CONS: My only problem is its internet connectivity, the system fails to notify us if the unit gets disconnected.

What do you think about this review? Great Poor

Visually pleasing and easy-to-use interface

Read full review >
Kim
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2019 Company Size: 51-100 Employees Industry: Computer software

PROS: I find the app’s interface not only visually appealing but also practical, its interface is readable even at a distance. Its color coding makes the available rooms easy to spot for bookings.

CONS: The app gets disconnected several times a day, hampering the flow of our operations. I also find it tedious to cancel schedules, which happens when the booking was prepared by another person.

What do you think about this review? Great Poor

This is our favorite tool for organizing our office

Read full review >
Odie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.09.2019 Company Size: Industry: N/A

PROS: Because it’s very easy to set up and use, our staff were comfortable with it right off the bat. Also, thanks to this product, our service becomes more impeccable since our staff would always be there whenever our customer needs any aid or support. And because we were able to successfully install in our iPads, every personnel can now quickly tell if there is a free room in our establishment.

CONS: Since we have a small office space, the app actually covers all our needs. We’re mostly using the app’s conference room booking function.

What do you think about this review? Great Poor

An intuitive scheduling software

Read full review >
Buford
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: Industry: Computer Networking

PROS: It is incredible how easy to use Robin is. Despite that, it has a lot of powerful features. More than its functionality though, I am at awe of its customer support team. They are simply the best I have encountered, as they are prompt in replying to my questions

CONS: The only issue I have with Robin is its opaqueness regarding its subscription tiers. We didn't know what we were getting into exactly until we signed up for a demo. It took too much time and effort just to know what the app has to offer. Because of it, we almost didn't commit to Robin.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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