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My Work Scheduler Review

My Work Scheduler
Our score: 8.0 User satisfaction: 96%

What is My Work Scheduler?

My Work Scheduler is a customizable and flexible customer scheduling platform hosted in the cloud, and designed to meet the needs of professional freelancers and small businesses. Thanks to the beautiful and functional My Work Scheduler, companies get to improve their customer service performance, and benefit from a plethora of out-of-the-box features crafted to enlarge their customers base. Some of  the most prominent functionalities to grab your hands around are streamlined email communication, marketing campaigns, drag-and-drop scheduling, analytics, and much more.

The most notable advantage of using My Work Scheduler is that the system is priced separately for each client, and the content of the package is the same for all users. Regardless of whether you have 5, 20, or 50 employees to manage through this system, the features and benefits will be applicable. Overall, there are three packages to choose from (Business, Enterprise, and Ultimate), while teams of 30+ members are encouraged to contact the company and ask for a special package. A free 30-days trial is available to examine the benefits before making a final purchase.

What is also worth considering is the intuitive and user-friendly interface many customers described as a ‘native environment’ to work at. Exploring the capacity of My Work Scheduler will be more than easy, but users are still invited to test the experienced support team available both by email and live chat. Companies with larger teams can even request a special training for smooth performance before they’ve started using this system. Registered users won’t have to pay for any of these services.

Last, but not least, this fully mobile-optimized system displays and functions the same way on every device, allowing remote access to information, and connecting unorganized and decentralized teams for an exceptional customer service.

Overview of My Work Scheduler Benefits

There is a long story to as how My Work Scheduler can help businesses take customer support to the next level, as the platform delivers both conventional and unique tools to make the ‘wow’ satisfaction effect happen. Many prominent brands using this system have confirmed this is probably the easiest, yet most powerful platform for small brands looking to become more visible. The ultimate purpose of purchasing it is to improve customer experience and boost conversions, but My Work Scheduler delivers a number of side-effects you should consider.

This cloud-hosted platform will ensure customer service scheduling is smooth and accurate, using a drag-and-drop calendar to assign, add, or remove customer time slots. It is a great (if not the best) way to keep your team on the same page. As for new users, all it takes to add a job is to click on a time slot, the same procedure being applied for editing or removing jobs.

One of the first benefits you will experience using this product is daily schedule transfer, meaning that pending jobs can easily be transferred or reassigned to skip losing valuable time. This feature comes particularly handy in emergency cases, urgent job transfers, vacations, and similar settings.

My Work Scheduler will also let you reap all benefits from remote access to information, especially if you’re managing a medium team located in different places. Unlike similar platforms that promise mobile usability but deliver slow and limited service, this system makes sure employees can complete their tasks in time, and with a comparable quality using only their mobile device. It is exactly employees that draw our attention towards this fact.

Email and text communication is made a breeze, with fully-enabled email notifications that inform employees upon any change or update of their schedule. There is a variety of links and buttons where they can click to communicate with each other, which makes My Work Scheduler a pretty decent collaboration platform. On top of that, all conversations and relevant alterations will be saved in the system, from where you can extract them easily with a search filter.

My Work Scheduler is also a powerful reporting & analytics system that summarizes customer account information, and reveals clues and trends for improving your service. Due the fact that you will be able to manage both client and staff accounts successfully, developers thought it would be smart for the administrator to use the spreadsheets and web forms for more than momentous organization. The dashboard access is simplified with a number of shortcut buttons to cut administrating time, and has a special status bar chart gauging percentages of completed, cancelled, and postponed schedules on monthly and yearly basis.

According to our experts, the hidden bonus that makes My Work Scheduler better than its competitors is definitively email marketing, and the availability of features that can convert your employees and served customers into contacts with whom you can promote and share your campaigns.

Last, but not least, My Work Scheduler is extremely secure for a cloud-based system, meaning that business data is backed up, regularly controlled and updated, and viewed over SSL security protocols. As we already mentioned, this is also a mobile-friendly tool that doesn’t require any type of installations, downloads, or steep learning curves to be put in action.

Overview of My Work Scheduler Features

  • Simplified customer scheduling
  • Calendar scheduling
  • Drag-and-drop time slots
  • Daily schedule transfer
  • Remote access
  • Email and text communication
  • Search and report
  • Customer account management
  • Simplified administration
  • Staff account management
  • Dashboard for easy access
  • Email marketing
  • Data security
  • Paperless job service
  • In-cloud deployment
  • Mobile optimization
  • Efficient customer support

What Problems Will My Work Scheduler Solve?

Scenario 1: Office clerk creating invoice for customer service work

Brenda, the office clerk needs to create a customer invoice for work that was previously completed by a worker. Brenda after some time finds the paperwork submitted last week by the worker and notices that she is unable to read some of the worker’s writing and that some important information is missing from the paperwork. That was the way things used to run before Brenda’s company begin using the’ My Work Scheduler’ application eliminating the need for paperwork as all work schedules are created and edited online. When Brenda needs to find a work schedule she can goes to the user friendly search tool and quickly locates the details for the work schedule. When Brenda notices that information is missing on the work schedule, she quickly sends an email or text notification to the worker asking them to enter the missing information in the application.

Scenario 2: Workers travel to office for work schedule

Dave is in a hurry as he is heading to the office prior to setting out for another day of customer service work on the road. He feels rushed and anxious about what they will say when he arrives late yet once again. Then, Dave realizes he no longer has to head to the office first thing, but can go directly to his first customer job. Going to work just got a little easier and more pleasant for Dave. With the ‘My Work Scheduler’ the work schedules are created in advance and posted online where Dave can login and retrieve his daily schedule before leaving home to the job site. Dave loves it because he can access his daily schedule directly from his new smartphone.

Scenario 3: Business owner stuck in operations mode

James has been running the operations of his customer service business for years. He knows he should hand over some of the tasks like customer scheduling to his office clerk and spend more time focusing on marketing and growing his business but he can’t find the time. It would take time to train his clerk on how to use the paper system that he has setup and he would have to trust that they would have the same diligence and attention to detail that he has. Then James comes across the ‘My Work Scheduler’ cloud application and is interested. He decides to try it out for 30-days for free and finds out that with this user-friendly application and all it’s functionality his clerk will be able to schedule and manage all of work schedules. James has complete trust that his clerk has the work scheduling under control, he can now focus on growing his business.

My Work Scheduler Position In Our Categories

Because companies have distinct business-related wants, it is prudent they avoid selecting a one-size-fits-all, “perfect” software product. Needless to say, it is hard to try to stumble on such an app even among well-known software solutions. The sensible thing to undertake is to narrow down the several significant functions that require inspection including important features, plans, technical skill levels of the users, business size, etc. Then, you must double down on the product research systematically. Go over some of these My Work Scheduler evaluations and check out the other software products in your list in detail. Such well-rounded research ensure you avoid poorly fit applications and select the one that offers all the function you require business requires.

Position of My Work Scheduler in our main categories:

TOP 100

My Work Scheduler is one of the top 100 Appointment Scheduling Software products

If you are considering My Work Scheduler it could also be sensible to investigate other subcategories of Appointment Scheduling Software gathered in our database of B2B software reviews.

Companies have unique wants and requirements and no software solution can be ideal in such a scenario. It is futile to try to find an ideal out-of-the-box software product that meets all your business requirements. The smart thing to do would be to adapt the application for your unique wants, worker skill levels, budget, and other factors. For these reasons, do not hasten and invest in well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your particular requirements. Do your research, check out each short-listed application in detail, read a few My Work Scheduler Appointment Scheduling Software reviews, contact the maker for explanations, and finally settle for the application that offers what you need.

How Much Does My Work Scheduler Cost?

My Work Scheduler Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.

User Satisfaction

Positive Social Media Mentions 94
Negative Social Media Mentions 4

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and My Work Scheduler reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with My Work Scheduler. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are My Work Scheduler pricing details?

My Work Scheduler Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.

What integrations are available for My Work Scheduler?

Currently. the software integrates with well with Google Maps.

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Reviewed By Nestor Gilbert
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