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Archonic Review

Archonic
Our score: 8.0 User satisfaction: 87%

What is Archonic?

Archonic is a business intelligence and telephony software that gives businesses of any size a tool to track calls and leads using a unique phone number. The software lets users document caller names, phone numbers, ad origin, and more. With this capability, businesses can determine which advertising and marketing tactics are profitable or not. This way, businesses can drive in more growth and design a business plan that works best. The tool makes this possible through the software’s core functionality – it seamlessly documents, tracks, and consolidates leads coming in and provides this heavy insight to businesses.

The software boasts of a set of handy “freetures.” It comes with a long list of local numbers to choose from, real-time analytics for crucial business insights, an intuitive user design, and analytical tools to enhance campaign ROI.

The Pro plan gives users a comprehensive suite of tools to document calls, reverse lookup, caller ID, multi-channel analytics, API deployment, call routing, lead scoring, and a voice announcing. Having such a comprehensive and robust set of tools makes Archonic a competitive solution for businesses seeking to deploy marketing campaigns that reel-in sustained revenue growth. If you’re looking into more in-depth reporting tools and tactical inputs, a look into its more premium features may be well worth it.

Archonic operates on Windows and Mac and starts at $6/month.

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Overview of Archonic Benefits

Crucial business insights and analytics

Archonic gives you a plethora of information to work on for your marketing tactics. It unearths information on your customers and lead sources, among others. By knowing which communication and marketing channels work best, you can steer your business towards sustained growth and increased revenue. It also comes with multichannel analytics that lets you track outbound calls. You can gain insights from outbound communications to act and serve better.

Call intelligence

The software makes use of Artificial Intelligence models so you can better understand conversations that transpire from your calls. It gives you useful tools for analyzing content calls, keyword spotting, call tagging, and call redirecting.

Call tracking and recording

Documenting your correspondence with your customers provides you with a treasure trove of information as to their behavior and tracks your dealings with them. With Archonic, you can record calls immediately. Also, you can track calls as to caller name, address, state, zip code, and demographic data. You can also use text-enabled tracking features to enhance experiences and conversation tracking.

Advanced telephony features

The software lets you listen to and share telephone conversations with your sales team. This way, your team can unearth effective conversations and identify high-intention points. This also helps you identify key sales performance.

The software also comes with a “rescue” feature that lets your team embark on a search and rescue mission for sales points. You can track high-valued sales conversations and be notified when this end negatively. You can then follow up and save these high-value customers.

Wide channel support

The solution gives you comprehensive support and insights for various channels including phone, email, chat, forms, print, direct mail, website, search leads, SEO, and SMS.

Lead management capabilities

You can integrate Salesforce to manage your leads. This makes use of scorecards to evaluate call quality and conversation lead source. Leads can be evaluated based on four metrics: lead source, call attribute, keyword spotting, and conversation analytics. You can also deploy SMS and email to enable real-time alerts.

Sales analytics

Use Archonic to track costs per call, billable revenues, ROI, and revenue points through individual calls and channels.

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Overview of Archonic Features

  • Local numbers
  • Call activation
  • Real-time analytics
  • Local number porting
  • Call analytics
  • Call recording
  • Multichannel analytics
  • Artificial Intelligence
  • Conversation intelligence
  • Wide media channel support
  • Lead management
  • Outbound capabilities

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Archonic Position In Our Categories

Bearing in mind companies have particular business-related wants, it is only prudent they abstain from going for a one-size-fits-all, ideal system. At any rate, it would be difficult to try to come across such a software solution even among branded software solutions. The right thing to do is to make a list of the several important factors which entail research including major features, pricing, skill capability of staff, business size, etc. Then, you must conduct your research systematically. Go over some of these Archonic evaluations and look into the other software programs in your list in detail. Such detailed product research ascertain you keep away from mismatched applications and choose the system that delivers all the function your business requires.

Position of Archonic in our main categories:

TOP 500

Archonic is one of the top 500 Business Intelligence Software products

If you are considering Archonic it might also be sensible to check out other subcategories of Business Intelligence Software collected in our database of B2B software reviews.

Companies have different wants and requirements and no software solution can be ideal in such a scenario. It is futile to try to find a perfect off-the-shelf software product that meets all your business wants. The intelligent thing to do would be to modify the system for your special requirements, employee skill levels, finances, and other elements. For these reasons, do not rush and pay for well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your homework, investigate each short-listed system in detail, read a few Archonic Business Intelligence Software reviews, call the maker for clarifications, and finally settle for the app that presents what you want.

How Much Does Archonic Cost?

Archonic Pricing Plans:

Free Trial

Free

0

Pro

$6/month

Ultimate

Contact vendor

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What are Archonic pricing details?

Archonic Pricing Plans:

Free Trial

Free

0

Pro

$6/month

Ultimate

Contact vendor

Archonic offers three plans: a Free Plan, Pro, and Ultimate. Here’s an overview of included features per plan:

Free – $0

  • Instant tracking number activation
  • Local number
  • Real-time analytics
  • Local number porting
  • Mobile UI
  • Basic call analytics
  • Data retention

Pro – $6/month

  • All features in the Free plan
  • Call recording
  • Reverse lookup
  • Caller ID

Ultimate – By quote

  • All Pro features
  • Multichannel analytics
  • AI
  • API deployment
  • Enterprise reporting
  • Dynamic number insertion
  • Conversation intelligence
  • SMS tracking
  • Search and rescue
  • Wide media channel support
  • Call reporting
  • Speech-to-text transcription
  • Speech and text analytics
  • Sentiment analysis
  • Intent analysis
  • Call routing
  • Voice announce
  • Lead scoring
  • IVR
  • Lead matches
  • Sales analytics
  • Lead management
  • Outbound capabilities
  • Spam blocking

User Satisfaction

Positive Social Media Mentions 177
Negative Social Media Mentions 27

We realize that when you choose to get a Business Intelligence Software it’s important not only to learn how professionals rank it in their reviews, but also to discover if the actual users and businesses that bought these solutions are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Archonic reviews across a wide array of social media sites. The data is then featured in an easy to digest way revealing how many people had positive and negative experience with Archonic. With that information available you should be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Archonic?

Archonic integrates with the following third-party applications:

  • Facebook
  • Google Ads
  • Google Display
  • Bing Ads
  • Kenshoo
  • Acquisio
  • Matchcraft
  • Marin
  • Hubspot
  • Salesforce
  • Google and Adobe Analytics
  • Placelinks
  • Taplclicks
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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