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Bambora Review

Bambora
Our score: 7.3 User satisfaction: N/A

What is Bambora?

Bambora is a payment gateway built to help small and medium-sized enterprises accept and receive payments online, in-app, or within a platform in the most convenient yet secure way possible. This solution can accept payments from over 60 countries, provides you with real-time insights into your profits, and serve as a hub where you can get smart financial solutions to grow your business.

This technology platform is equipped with a wide range of capabilities that let you get the most out of eCommerce and physical commerce tools in a single interface. Among its most notable features are: credit card processing, online payment form creation, recurring billing options, batch processing solutions, as well as revenue sharing functions. On top of those, Bambora also has robust fraud defense tools and risk and underwriting options in order to keep you and your customers’ data safe everytime you make a transaction.

What makes this platform even better is that it blends seamlessly with any software ecosystem. It has RESTful APIs and SDKs that allow it to easily be combined with your shopping cart systems, websites, and other applications.

Poor Customer Service

Despite its many positive features Bambora offers a very poor customer service, which may be a dealbreaker for some. Response time is at best very slow, but we’ve had several urgent cases that needed immediate attention from Bambora’s support and our email and tickets were ignored for a very long time. This is a significant issue if you’re looking for a reliable service to handle your financial transactions.

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Overview of Bambora Benefits

Bambora leverages a range of top-of-the-line functionalities to help you with your payment processing needs. With it small businesses and medium-sized corporations can reap plenty of benefits that can boost the efficiency of their operations and improve overall customer service. To help you get a better idea of what exactly Bambora can do for you and your company, we have listed down some of the major advantages it has to offer:

Convenient Payment Processing

Using Bambora, you can process different types of transactions online. This way, you can easily get your money and monitor your profits in just a few clicks. Moreover, this platform has options that let you automate certain transactions, For instance, you can use the recurring billing feature to automatically send invoices to and collect payments from customers who are maintaining a subscription plan with your company. All you have to do is schedule it in the system, and you’re good to go.  

Fuss-Free Payments for Customers

Providing your customers with a good shopping experience should not end with having an extensive selection of products or offering quality services. You should also make sure that it is easy for them to pay you for the products and services you give them. With Bambora, you no longer have to ask your customers to set up new merchant accounts that are compatible with yours. All they have to do is plug-in to the Bambora gateway.  On top of that, this platform can blend with your shopping carts and invoicing systems so that transactions are faster and more fuss-free than ever.

Secure Transactions

In any transaction between a business and a customer, it is important to make sure that your confidential banking information are protected. To help you secure every payment, Bambora has security tools such as fraud defense. Using these simple yet powerful tools, you are sure that any details pertaining to your transactions will be safe from prying eyes. In addition, Bambora has risk and underwriting options that let them assume all the risk for your customers’ accounts. By doing so, your business will not be liable in case your customer goes bankrupt.

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Overview of Bambora Features

  • RESTful APIs and SDKs
  • Revenue Sharing
  • Onboarding API
  • Hosted Screen
  • Risk and Underwriting
  • Credit Card Processing
  • Online Payment Forms
  • Fraud Defense
  • Virtual Terminal
  • Recurring Billing
  • Batch Processing
  • Currency Solutions

Bambora Position In Our Categories

Knowing that businesses have unique business wants, it is only sensible that they avoid purchasing a one-size-fits-all, “perfect” software product. However, it would be almost impossible to try to discover such application even among popular software solutions. The efficient thing to undertake is to take note of the several main functions which call for a careful thought like critical features, packages, skill capability of the users, organizational size, etc. Next, you must double down on the research through and through. Read some of these Bambora reviews and scrutinize each of the software solutions in your list in detail. Such well-rounded product research ensure you avoid unfit software products and buy the system that delivers all the function your business requires in growing the business.

Position of Bambora in our main categories:

TOP 100

Bambora is one of the top 100 Payment Gateway Providers products

If you are interested in Bambora it could also be sensible to examine other subcategories of Payment Gateway Providers collected in our database of B2B software reviews.

There are popular and widely used solutions in each software category. But are they essentially the best fit for your enterprise’s specific requirements? A market-leading software application may have thousands of users, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few Bambora Payment Gateway Providers reviews and think about the factors that you desire in the software such as the fees, main tools, available integrations etc. Then, choose a few systems that fit your needs. Check out the free trials of these platforms, read online reviews, get clarifications from the vendor, and do your research thoroughly. This in-depth homework is certain to aid you select the finest software platform for your firm’s special needs.

How Much Does Bambora Cost?

Bambora Pricing Plans:

Free Trial

Bambora Ready

$49 set up + $25/month

Bambora Advance

Quote based

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What are Bambora pricing details?

Bambora Pricing Plans:

Free Trial

Bambora Ready

$49 set up + $25/month

Bambora Advance

Quote based

Bambora offers two plans that are priced depending on the types of payment solutions you require for your business. The vendor also offers a range of extra payment tools which you can add to your chosen account at a certain price.

Bambora Ready

2.9% + 30¢ per transaction* (May differ depending on partner providers)

$49 set up + $25/month* (May differ depending on partner providers)

  • No locked contracts or hidden fees
  • Phone and Email Support
  • RESTful APIs + SDKs online and in-app
  • Fraud Defence
  • Data Portability
  • Chargebacks are at $20

Bambora Advance

Custom pricing

  • No locked contracts or hidden fees
  • Phone and Email Support
  • RESTful APIs + SDKs online and in-app
  • Billing Features
  • Advanced Fraud Tools
  • Data Portability
  • Chargebacks are at $20

Extra Payment Tools

Contact Vendor for Quote

  • Batch Processing
  • Recurring Billing
  • Currency Solutions

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to get a Payment Gateway Providers it’s important not only to learn how professionals rank it in their reviews, but also to discover if the real clients and businesses that bought it are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Bambora reviews across a wide array of social media sites. The information is then displayed in an easy to understand form showing how many people had positive and negative experience with Bambora. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • French

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bambora?

Bambora is equipped with RESTful APIs and SDKs. This allows it to integrate with a large number of third-party applications, plug-ins, add-ons, and extensions. Among these systems are:

  • Chargify
  • NitroSell
  • LemonStand
  • 3dCart
  • Formstack
  • Shopgate
  • Wodify
  • FreeWaiter
  • ChainSync
  • RoomRoster
  • PaperDodo

Bambora User Reviews

Bambora average rating:

Average score
2.5/5 (1 user reviews)
1/5

Overall impression

5/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

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More reviews from 1 actual users:

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Decent features but incredibly poor customer service

Read full review >
Radek Shwick
1/5

Overall impression

1/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.05.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: They provide a pretty decent set of features to manage your payments. Transaction fees are also very affordable.

CONS: Customer service is terrible. They don't reply to emails or tickets, even in urgent cases. It's a big issue for a company that you want to entrust your financial transactions with.

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Bambora user reviews

Decent features but incredibly poor customer service

Read full review >
Radek Shwick
1/5

Overall impression

1/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.05.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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