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Bambora Review

Bambora
Our score: 7.3 User satisfaction: N/A

What is Bambora?

Bambora is a payment gateway built to help small and medium-sized enterprises accept and receive payments online, in-app, or within a platform in the most convenient yet secure way possible. This solution can accept payments from over 60 countries, provides you with real-time insights into your profits, and serve as a hub where you can get smart financial solutions to grow your business.

This technology platform is equipped with a wide range of capabilities that let you get the most out of eCommerce and physical commerce tools in a single interface. Among its most notable features are: credit card processing, online payment form creation, recurring billing options, batch processing solutions, as well as revenue sharing functions. On top of those, Bambora also has robust fraud defense tools and risk and underwriting options in order to keep you and your customers’ data safe everytime you make a transaction.

What makes this platform even better is that it blends seamlessly with any software ecosystem. It has RESTful APIs and SDKs that allow it to easily be combined with your shopping cart systems, websites, and other applications.

Poor Customer Service

Despite its many positive features Bambora offers a very poor customer service, which may be a dealbreaker for some. Response time is at best very slow, but we’ve had several urgent cases that needed immediate attention from Bambora’s support and our email and tickets were ignored for a very long time. This is a significant issue if you’re looking for a reliable service to handle your financial transactions.

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Overview of Bambora Benefits

Bambora leverages a range of top-of-the-line functionalities to help you with your payment processing needs. With it small businesses and medium-sized corporations can reap plenty of benefits that can boost the efficiency of their operations and improve overall customer service. To help you get a better idea of what exactly Bambora can do for you and your company, we have listed down some of the major advantages it has to offer:

Convenient Payment Processing

Using Bambora, you can process different types of transactions online. This way, you can easily get your money and monitor your profits in just a few clicks. Moreover, this platform has options that let you automate certain transactions, For instance, you can use the recurring billing feature to automatically send invoices to and collect payments from customers who are maintaining a subscription plan with your company. All you have to do is schedule it in the system, and you’re good to go.  

Fuss-Free Payments for Customers

Providing your customers with a good shopping experience should not end with having an extensive selection of products or offering quality services. You should also make sure that it is easy for them to pay you for the products and services you give them. With Bambora, you no longer have to ask your customers to set up new merchant accounts that are compatible with yours. All they have to do is plug-in to the Bambora gateway.  On top of that, this platform can blend with your shopping carts and invoicing systems so that transactions are faster and more fuss-free than ever.

Secure Transactions

In any transaction between a business and a customer, it is important to make sure that your confidential banking information are protected. To help you secure every payment, Bambora has security tools such as fraud defense. Using these simple yet powerful tools, you are sure that any details pertaining to your transactions will be safe from prying eyes. In addition, Bambora has risk and underwriting options that let them assume all the risk for your customers’ accounts. By doing so, your business will not be liable in case your customer goes bankrupt.

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Overview of Bambora Features

  • RESTful APIs and SDKs
  • Revenue Sharing
  • Onboarding API
  • Hosted Screen
  • Risk and Underwriting
  • Credit Card Processing
  • Online Payment Forms
  • Fraud Defense
  • Virtual Terminal
  • Recurring Billing
  • Batch Processing
  • Currency Solutions

Bambora Position In Our Categories

Keeping in mind businesses have specific business-related needs, it is practical they avoid choosing an all-in-one, ideal software product. Having said that, it is nearly futile to come across such an app even among popular software systems. The logical thing to do can be to shortlist the various chief functions which demand research such as crucial features, plans, skill aptitude of the users, business size, etc. The second step is, you must double down on the research to a full extent. Browse through these Bambora review articles and explore each of the software programs in your shortlist in detail. Such detailed research ensure you weed out poorly fit software products and select the system that meets all the benefits your business requires to be successful.

Position of Bambora in our main categories:

TOP 100

Bambora is one of the top 100 Payment Gateway Providers products

If you are interested in Bambora it could also be beneficial to check out other subcategories of Payment Gateway Providers gathered in our base of SaaS software reviews.

Organizations have diverse needs and requirements and no software solution can be just right in such a situation. It is futile to try to find a perfect out-of-the-box software system that fulfills all your business requirements. The smart thing to do would be to adapt the system for your special needs, employee skill levels, finances, and other aspects. For these reasons, do not hurry and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the best fit for your unique wants. Do your homework, look into each short-listed system in detail, read a few Bambora Payment Gateway Providers reviews, call the seller for clarifications, and finally select the product that offers what you want.

How Much Does Bambora Cost?

Bambora Pricing Plans:

Free Trial

Bambora Ready

$49 set up + $25/month

Bambora Advance

Quote based

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What are Bambora pricing details?

Bambora Pricing Plans:

Free Trial

Bambora Ready

$49 set up + $25/month

Bambora Advance

Quote based

Bambora offers two plans that are priced depending on the types of payment solutions you require for your business. The vendor also offers a range of extra payment tools which you can add to your chosen account at a certain price.

Bambora Ready

2.9% + 30¢ per transaction* (May differ depending on partner providers)

$49 set up + $25/month* (May differ depending on partner providers)

  • No locked contracts or hidden fees
  • Phone and Email Support
  • RESTful APIs + SDKs online and in-app
  • Fraud Defence
  • Data Portability
  • Chargebacks are at $20

Bambora Advance

Custom pricing

  • No locked contracts or hidden fees
  • Phone and Email Support
  • RESTful APIs + SDKs online and in-app
  • Billing Features
  • Advanced Fraud Tools
  • Data Portability
  • Chargebacks are at $20

Extra Payment Tools

Contact Vendor for Quote

  • Batch Processing
  • Recurring Billing
  • Currency Solutions

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to purchase a Payment Gateway Providers it’s important not only to find out how professionals rank it in their reviews, but also to check whether the actual users and businesses that use these solutions are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Bambora reviews across a wide range of social media sites. The information is then presented in a simple to digest way showing how many customers had positive and negative experience with Bambora. With that information available you will be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • French

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bambora?

Bambora is equipped with RESTful APIs and SDKs. This allows it to integrate with a large number of third-party applications, plug-ins, add-ons, and extensions. Among these systems are:

  • Chargify
  • NitroSell
  • LemonStand
  • 3dCart
  • Formstack
  • Shopgate
  • Wodify
  • FreeWaiter
  • ChainSync
  • RoomRoster
  • PaperDodo

Bambora User Reviews

Bambora average rating:

Average score
2.5/5 (1 user reviews)
1/5

Overall impression

5/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

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More reviews from 1 actual users:

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Decent features but incredibly poor customer service

Read full review >
Radek Shwick
1/5

Overall impression

1/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.05.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: They provide a pretty decent set of features to manage your payments. Transaction fees are also very affordable.

CONS: Customer service is terrible. They don't reply to emails or tickets, even in urgent cases. It's a big issue for a company that you want to entrust your financial transactions with.

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Bambora user reviews

Decent features but incredibly poor customer service

Read full review >
Radek Shwick
1/5

Overall impression

1/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.05.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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