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BestNotes Review

BestNotes
Our score: 8.0 User satisfaction: N/A

What is BestNotes?

BestNotes is an Electronic Health Record database and CRM system that is cloud-based and HIPAA compliant. It has been designed specifically for the substance abuse and behavioral health industry and features a patient portal and calendar.

The system is an all-in-one solution that allows users to manage inquiries, intakes, admissions, assessments, plans, treatments and medications, lab results, billing and more. The platform works best for small to medium sized medical institutes and clinics and helps businesses streamline their workflows. The Android and iOS apps are also included in the package and offer a lot of functionality, including task scheduling, client management, e-signatures and note sharing. The native mobile apps make it easier for users to manage operations while on the go and helps improve productivity.

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Overview of BestNotes Benefits

The built-in Customer Relationship Management system allows businesses to organize and manage operations in a more efficient way. Whether it’s about organizing and tracking inquiries or managing referral sources and family members, the CRM provides high visibility and helps streamline processes. The CRM has been designed specifically keeping the needs of the behavioral health industry in mind and offers a consistent and easy-to-navigate interface.

The Electronic Health Record system allows practitioners and other users to maintain detailed patient history and includes customizable templates. The EHR module offers all the features businesses need to easily create/review treatment plans, share notes and build groups. Patients can build their own profiles on the portal and save health information and history. The portal can also be used by practitioners to communicate with the patiently directly, book appointments and more. Users can easily track payments and create billing statements, while the e-prescription features allow practitioners to directly send prescription to the pharmacy. The EHR system also helps eliminate duplication and ensures data integrity.

The built-in patient portal provides a secure and safe platform to share patient health data and plays a big role in automation of the admission process. The patient calendar allows users to easily track appointments, cancellations and no-shows and includes notes and billing codes automatically for all appointments. The native Android and iOS offer more convenience and allow users to manage various tasks using their mobile devices, including scheduling and e-signatures.

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Overview of BestNotes Features

  • Electronic Health Records
  • Intake and nursing assessment
  • History, Physical and BioPsychoSocial accessment
  • Master treatment plan
  • Medication management
  • Group and progress notes
  • Custom notes
  • Customer Relationship Management
  • Referral source relationship management and portal
  • Marketing channel reporting
  • Lead tracking
  • Client calendar and check-in
  • Note/billing attachment to appointments
  • Patient ledger and billing
  • Mobile apps
  • Messaging system
  • HIPAA compliant user-to-user
  • Medication management
  • E-prescriptions
  • Controlled substances management
  • Lab tracking and orders
  • Real-time lab results
  • Client portal
  • Document sharing with clients
  • Client and employment application
  • Task management
  • Reporting and analysis
  • Academics module

BestNotes Position In Our Categories

Because businesses have unique business wants, it is logical that they avoid settling on an all-in-one, “perfect” software product. Still, it would be almost impossible to find such an app even among widely used software solutions. The rational step to undertake can be to list the varied essential factors that need investigation such as crucial features, budget, technical skill competence of the employees, company size, etc. Then, you should double down on the research through and through. Read some BestNotes review articles and look over each of the software systems in your shortlist in detail. Such well-rounded research guarantees you circumvent poorly fit software solutions and select the system which provides all the features your company requires for success.

Position of BestNotes in our main categories:

TOP 50

BestNotes is one of the top 50 EHR Software products

If you are considering BestNotes it might also be a good idea to investigate other subcategories of EHR Software listed in our database of B2B software reviews.

Since each company has particular business needs, it is prudent for them to refrain from looking for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a platform even among market-leading software platforms. The intelligent thing to do would be to list the various vital aspects that need consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some BestNotes EHR Software reviews and look into each of the other systems in your shortlist in detail. Such exhaustive research can make certain you weed out ill-fitting systems and choose the solution that presents all the elements you need for business success.

How Much Does BestNotes Cost?

BestNotes Pricing Plans:

Free Trial

1-10 users

$50/user/month

Additional 11-100 users

$20/user/month

Additional 101+ users

$10/user/month

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What are BestNotes pricing details?

BestNotes Pricing Plans:

Free Trial

1-10 users

$50/user/month

Additional 11-100 users

$20/user/month

Additional 101+ users

$10/user/month

Pricing details

  • 1-10 users – $50/user/month
  • Additional 11-100 users – $20/user/month
  • Additional 101+ users – $10/user/month

Additional services

  • Outcome tools: $100/month
  • E-prescribing: $800/provider/year
  • DSM-5: $5/provider/month
  • Imports: $100/hour
  • ASAM Continuum: $840/provider/month
  • Appointment reminders: 5 cents/message

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to purchase a EHR Software it’s important not only to learn how professionals evaluate it in their reviews, but also to discover if the real people and companies that purchased these solutions are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and BestNotes reviews across a vast array of social media sites. The information is then presented in a simple to digest way revealing how many clients had positive and negative experience with BestNotes. With that information available you should be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for BestNotes?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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