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BestNotes Review

BestNotes
Our score: 8.0 User satisfaction: N/A

What is BestNotes?

BestNotes is an Electronic Health Record database and CRM system that is cloud-based and HIPAA compliant. It has been designed specifically for the substance abuse and behavioral health industry and features a patient portal and calendar.

The system is an all-in-one solution that allows users to manage inquiries, intakes, admissions, assessments, plans, treatments and medications, lab results, billing and more. The platform works best for small to medium sized medical institutes and clinics and helps businesses streamline their workflows. The Android and iOS apps are also included in the package and offer a lot of functionality, including task scheduling, client management, e-signatures and note sharing. The native mobile apps make it easier for users to manage operations while on the go and helps improve productivity.

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Overview of BestNotes Benefits

The built-in Customer Relationship Management system allows businesses to organize and manage operations in a more efficient way. Whether it’s about organizing and tracking inquiries or managing referral sources and family members, the CRM provides high visibility and helps streamline processes. The CRM has been designed specifically keeping the needs of the behavioral health industry in mind and offers a consistent and easy-to-navigate interface.

The Electronic Health Record system allows practitioners and other users to maintain detailed patient history and includes customizable templates. The EHR module offers all the features businesses need to easily create/review treatment plans, share notes and build groups. Patients can build their own profiles on the portal and save health information and history. The portal can also be used by practitioners to communicate with the patiently directly, book appointments and more. Users can easily track payments and create billing statements, while the e-prescription features allow practitioners to directly send prescription to the pharmacy. The EHR system also helps eliminate duplication and ensures data integrity.

The built-in patient portal provides a secure and safe platform to share patient health data and plays a big role in automation of the admission process. The patient calendar allows users to easily track appointments, cancellations and no-shows and includes notes and billing codes automatically for all appointments. The native Android and iOS offer more convenience and allow users to manage various tasks using their mobile devices, including scheduling and e-signatures.

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Overview of BestNotes Features

  • Electronic Health Records
  • Intake and nursing assessment
  • History, Physical and BioPsychoSocial accessment
  • Master treatment plan
  • Medication management
  • Group and progress notes
  • Custom notes
  • Customer Relationship Management
  • Referral source relationship management and portal
  • Marketing channel reporting
  • Lead tracking
  • Client calendar and check-in
  • Note/billing attachment to appointments
  • Patient ledger and billing
  • Mobile apps
  • Messaging system
  • HIPAA compliant user-to-user
  • Medication management
  • E-prescriptions
  • Controlled substances management
  • Lab tracking and orders
  • Real-time lab results
  • Client portal
  • Document sharing with clients
  • Client and employment application
  • Task management
  • Reporting and analysis
  • Academics module

BestNotes Position In Our Categories

Bearing in mind companies have their own business-related demands, it is only practical they abstain from going for a one-size-fits-all, “perfect” software product. Be that as it may, it would be futile to try to come across such an app even among well-known software products. The rational thing to undertake would be to make a list of the several key factors that call for a inspection including essential features, budget, skill capability of staff members, business size, etc. Next, you must double down on the research thoroughly. Read some BestNotes evaluations and scrutinize each of the software solutions in your list in detail. Such detailed product investigation makes sure you drop unfit applications and pay for the system that includes all the tools your company requires.

Position of BestNotes in our main categories:

TOP 50

BestNotes is one of the top 50 EHR Software products

If you are interested in BestNotes it might also be a good idea to check out other subcategories of EHR Software collected in our database of SaaS software reviews.

It's important to realize that virtually no app in the EHR Software category is a perfect solution that can match all the goals of various company types, sizes and industries. It may be a good idea to read a few BestNotes EHR Software reviews first as certain software might dominate only in a very narrow group of applications or be prepared with a very specific type of industry in mind. Others may operate with an idea of being simple and intuitive and consequently lack complicated functionalities welcomed by more experienced users. There are also apps that cater to a large group of users and give you a complex feature base, however that in most cases comes at a higher price of such a solution. Ensure you're aware of your requirements so that you buy a solution that has exactly the elements you look for.

How Much Does BestNotes Cost?

BestNotes Pricing Plans:

Free Trial

1-10 users

$50/user/month

Additional 11-100 users

$20/user/month

Additional 101+ users

$10/user/month

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What are BestNotes pricing details?

BestNotes Pricing Plans:

Free Trial

1-10 users

$50/user/month

Additional 11-100 users

$20/user/month

Additional 101+ users

$10/user/month

Pricing details

  • 1-10 users – $50/user/month
  • Additional 11-100 users – $20/user/month
  • Additional 101+ users – $10/user/month

Additional services

  • Outcome tools: $100/month
  • E-prescribing: $800/provider/year
  • DSM-5: $5/provider/month
  • Imports: $100/hour
  • ASAM Continuum: $840/provider/month
  • Appointment reminders: 5 cents/message

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you choose to purchase a EHR Software it’s important not only to learn how professionals rank it in their reviews, but also to check whether the real clients and enterprises that purchased this software are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and BestNotes reviews across a wide range of social media sites. The information is then presented in an easy to digest format indicating how many people had positive and negative experience with BestNotes. With that information available you should be ready to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for BestNotes?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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