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Better Uptime Review

Better Uptime
Our score: 9.1 User satisfaction: 100%

What is Better Uptime?

Better Uptime is an infrastructure monitoring software for website uptime monitoring, incident management, as well as for sharing your status with your clients. With this platform, you do not have to pull an all-nighter to ensure the website is up and running. It takes care of checking for errors, alerting the right individuals when an error or critical event occurs and helps you keep your clients updated on your site’s status.

Better Uptime checks your website for error every 30 seconds, verifies every HTTP and ping-based incident from at least three locations to avoid false alerts, captures a screenshot of the error, and offers a second-by-second incident timeline. Furthermore, the platform lets you customize who receives alerts based on the urgency, context, and incident origin so only the right individual gets notified. Notification can be sent via SMS, email, push notifications, phone calls, Microsoft Teams, or Slack.

In terms of keeping your clients informed about a site’s status, the platform lets users create a status page on their own subdomain. The status page can be customized to match the product.

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Overview of Better Uptime Benefits

30-Second Checks

A couple of minutes delay in determining an error in a website may extend the process of solving the problem. If you want efficient uptime monitoring, choose and set a shorter monitoring frequency interval. Better Uptime checks your website every 30 seconds. Therefore, you’ll know within seconds when there is an issue with your website so you can take any necessary actions immediately.

No False Incidents

False incidents, depending on severity, can waste your time. With Better Uptime, you won’t have to deal with false alerts as the platform verifies all HTTP and ping-based incidents from at least three locations before sending any alert. 

Determine the Root Cause of Incidents

Better Uptime does not only monitor your website for errors and alerts you when there’s an issue. The platform also takes note of the cause of the incident, which can help you prevent the same thing from happening again in the future. 

Affordable Solution

Better Uptime offers a free plan that includes ten monitors, free email alerts, second-by-second incident timeline, custom sub-domain with HTTP(s), historical uptime & SLA, and Restful HTTP API. The monitoring interval is 3 minutes, which is decent for the price. If you want the 30-second check and more features, you need to upgrade to the premium plan. The platform offers four premium packages to meet the varying needs of users. 

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Overview of Better Uptime Features

  • Monitors
  • 30-Second Checks
  • Second-by-second Incident Timeline
  • Screenshots & Error Logs
  • Heartbeats
  • On-call Schedule Rotations
  • Incidents Management
  • Status Page

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Better Uptime Position In Our Categories

Keeping in mind companies have their own business demands, it is only prudent they avoid purchasing a one-size-fits-all, ”best” solution. Be that as it may, it would be hard to chance on such application even among sought-after software systems. The practical thing to undertake can be to note down the different essential factors that demand analysis including critical features, price plans, technical skill aptitude of staff, business size, etc. After which, you must do the product research comprehensively. Have a look at some Better Uptime evaluations and scrutinize the other software products in your list more closely. Such all-encompassing research ensure you keep away from unfit software products and subscribe to the system which meets all the benefits your company requires for optimal results.

Position of Better Uptime in our main categories:

TOP 20

Better Uptime is one of the top 20 IT Management Software products

If you are interested in Better Uptime it might also be a good idea to check out other subcategories of IT Management Software collected in our database of B2B software reviews.

Each company has its own characteristics, and might require a specific IT Management Software solution that will be fit for their business size, type of clients and staff and even individual industry they support. We advise you don't count on locating a perfect software that will be suitable for every business no matter what their background is. It may be a good idea to read a few Better Uptime IT Management Software reviews first and even then you should remember what the software is supposed to do for your company and your employees. Do you need an easy and straightforward solution with only essential features? Will you actually use the complex functionalities required by pros and large enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a trustworthy software that will match your budget.

How Much Does Better Uptime Cost?

Better Uptime Pricing Plans:

Free Trial

Basic

Free

Freelancer

$30/month

Small Team

$80/month

Business

$150/month/team

Enterprise

Contact vendor

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What are Better Uptime pricing details?

Better Uptime Pricing Plans:

Free Trial

Basic

Free

Freelancer

$30/month

Small Team

$80/month

Business

$150/month/team

Enterprise

Contact vendor

Better Uptime offers a basic plan, which is free, and four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the plan that best suits your requirements.

Basic Plan – $0

  • 10 Monitors
  • 3-minute Checks
  • Free Email Alerts
  • Slack, MS Teams
  • Second By Second Incident Timeline
  • Custom Sub-domain with HTTP(s)
  • Restful HTTP API
  • Historical Uptime & SLA
  • Two-Factor Authentication
  • GDPR-compliant
  • Email Support

Freelancer Plan – $30/month ($24/month if billed annually)

  • Single-user account
  • 50 Monitors
  • 30-Second Checks
  • Everything in the Basic Plan
  • Unlimited Phone Calls Alerts
  • Push Notifications (iOS, Android)
  • SMS
  • Post-mortems
  • Smart Incident Merging
  • Screenshots & Error Logs
  • Multi-step Incident Verification
  • Multi-location & Geo-specific Checks
  • Heartbeat Monitoring
  • Customizable Status Page Design
  • Heroku Integration
  • Incident Cause Synthesis

Small Team Plan – $80/month ($64/month if billed annually)

  • Up to 5 team members
  • 100 monitors
  • Unlimited Phone Calls and SMS Alerts
  • Everything in the Freelancer Plan
  • Comments & Collaboration
  • On-call Calendar & Scheduling
  • Ping
  • SSL Monitoring
  • Public Status Subscriptions (API & E-mail)
  • Team Member-based Segmentation
  • Incident Escalation
  • 200+ Integrations
  • Role-Based Access Control

Business Plan – $150/month/team ($120/month/team if billed annually)

  • 5 Members/Team Included (add $30/mo for each additional members)
  • Unlimited monitors
  • Everything in Small Team Plan
  • Advanced Incident Escalation Rules
  • Google And Outlook Calendar Integration
  • On-call Calendar ICS Export
  • Manually Triggered Incidents For Web & Slack
  • TCP/UDP Port Monitoring
  • TLD Expiration Monitoring
  • POP3/IMAP/SMTP
  • Google Search Opt-out
  • Embeddable System Status Notice
  • Password-protected Status Page
  • Multiple Teams
  • Phone support
  • Product Strategy Session

Enterprise Plan – By quote

  • Everything in the Business Plan
  • Single Sign-On (SSO)
  • Audit Logs
  • Custom SLA
  • Dedicated Customer Success Manager

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 0

We know that when you make a decision to purchase a IT Management Software it’s crucial not only to see how professionals score it in their reviews, but also to find out whether the actual clients and enterprises that bought it are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Better Uptime reviews across a vast range of social media sites. The information is then featured in an easy to understand way indicating how many clients had positive and negative experience with Better Uptime. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Better Uptime?

Better Uptime offers the following integrations:

  • Slack
  • Trello
  • Microsoft teams
  • Heroku
  • New relic
  • Grafana
  • Asana
  • Datadog
  • Prometheus
  • Pagerduty
  • Zabbix
  • Front
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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