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Better Uptime Review
What is Better Uptime?
Better Uptime is an infrastructure monitoring software for website uptime monitoring, incident management, as well as for sharing your status with your clients. With this platform, you do not have to pull an all-nighter to ensure the website is up and running. It takes care of checking for errors, alerting the right individuals when an error or critical event occurs and helps you keep your clients updated on your site’s status.
Better Uptime checks your website for error every 30 seconds, verifies every HTTP and ping-based incident from at least three locations to avoid false alerts, captures a screenshot of the error, and offers a second-by-second incident timeline. Furthermore, the platform lets you customize who receives alerts based on the urgency, context, and incident origin so only the right individual gets notified. Notification can be sent via SMS, email, push notifications, phone calls, Microsoft Teams, or Slack.
In terms of keeping your clients informed about a site’s status, the platform lets users create a status page on their own subdomain. The status page can be customized to match the product.
Show MoreOverview of Better Uptime Benefits
30-Second Checks
A couple of minutes delay in determining an error in a website may extend the process of solving the problem. If you want efficient uptime monitoring, choose and set a shorter monitoring frequency interval. Better Uptime checks your website every 30 seconds. Therefore, you’ll know within seconds when there is an issue with your website so you can take any necessary actions immediately.
No False Incidents
False incidents, depending on severity, can waste your time. With Better Uptime, you won’t have to deal with false alerts as the platform verifies all HTTP and ping-based incidents from at least three locations before sending any alert.
Determine the Root Cause of Incidents
Better Uptime does not only monitor your website for errors and alerts you when there’s an issue. The platform also takes note of the cause of the incident, which can help you prevent the same thing from happening again in the future.
Affordable Solution
Better Uptime offers a free plan that includes ten monitors, free email alerts, second-by-second incident timeline, custom sub-domain with HTTP(s), historical uptime & SLA, and Restful HTTP API. The monitoring interval is 3 minutes, which is decent for the price. If you want the 30-second check and more features, you need to upgrade to the premium plan. The platform offers four premium packages to meet the varying needs of users.
Show MoreOverview of Better Uptime Features
- Monitors
- 30-Second Checks
- Second-by-second Incident Timeline
- Screenshots & Error Logs
- Heartbeats
- On-call Schedule Rotations
- Incidents Management
- Status Page
Awards & Quality Certificates
Better Uptime Position In Our Categories
Since businesses have distinctive business-related wants, it is rational they avoid preferring a one-size-fits-all, ideal business application. Having said that, it would be hard to pinpoint such a software solution even among well-known software solutions. The rational thing to do would be to make a list of the numerous significant aspects which call for a consideration such as crucial features, costing, technical skill capability of staff, business size, etc. Thereafter, you should perform the research comprehensively. Read these Better Uptime review articles and scrutinize the other applications in your shortlist in detail. Such detailed product investigation ensure you steer clear of unsuitable software solutions and select the one that delivers all the features your business requires in growing the business.
Position of Better Uptime in our main categories:
TOP
20
Better Uptime is one of the top 20 IT Management Software products
If you are considering Better Uptime it might also be beneficial to analyze other subcategories of IT Management Software gathered in our database of SaaS software reviews.
It's important to keep in mind that hardly any software in the IT Management Software category is going to be a perfect solution that can match all the goals of all business types, sizes and industries. It may be a good idea to read a few Better Uptime IT Management Software reviews first as certain software can perform well only in a very small set of applications or be created with a really specific type of industry in mind. Others may operate with an intention of being easy and intuitive and consequently lack advanced functions welcomed by more experienced users. You can also come across solutions that support a broad group of customers and offer a powerful feature set, but that usually comes at a higher cost of such a service. Ensure you're aware of your requirements so that you pick a solution that provides exactly the elements you search for.
How Much Does Better Uptime Cost?
Better Uptime Pricing Plans:
Free Trial
Basic
Free
Freelancer
$30/month
Small Team
$80/month
Business
$150/month/team
Enterprise
Contact vendor
What are Better Uptime pricing details?
Better Uptime Pricing Plans:
Free Trial
Basic
Free
Freelancer
$30/month
Small Team
$80/month
Business
$150/month/team
Enterprise
Contact vendor
Better Uptime offers a basic plan, which is free, and four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the plan that best suits your requirements.
Basic Plan – $0
- 10 Monitors
- 3-minute Checks
- Free Email Alerts
- Slack, MS Teams
- Second By Second Incident Timeline
- Custom Sub-domain with HTTP(s)
- Restful HTTP API
- Historical Uptime & SLA
- Two-Factor Authentication
- GDPR-compliant
- Email Support
Freelancer Plan – $30/month ($24/month if billed annually)
- Single-user account
- 50 Monitors
- 30-Second Checks
- Everything in the Basic Plan
- Unlimited Phone Calls Alerts
- Push Notifications (iOS, Android)
- SMS
- Post-mortems
- Smart Incident Merging
- Screenshots & Error Logs
- Multi-step Incident Verification
- Multi-location & Geo-specific Checks
- Heartbeat Monitoring
- Customizable Status Page Design
- Heroku Integration
- Incident Cause Synthesis
Small Team Plan – $80/month ($64/month if billed annually)
- Up to 5 team members
- 100 monitors
- Unlimited Phone Calls and SMS Alerts
- Everything in the Freelancer Plan
- Comments & Collaboration
- On-call Calendar & Scheduling
- Ping
- SSL Monitoring
- Public Status Subscriptions (API & E-mail)
- Team Member-based Segmentation
- Incident Escalation
- 200+ Integrations
- Role-Based Access Control
Business Plan – $150/month/team ($120/month/team if billed annually)
- 5 Members/Team Included (add $30/mo for each additional members)
- Unlimited monitors
- Everything in Small Team Plan
- Advanced Incident Escalation Rules
- Google And Outlook Calendar Integration
- On-call Calendar ICS Export
- Manually Triggered Incidents For Web & Slack
- TCP/UDP Port Monitoring
- TLD Expiration Monitoring
- POP3/IMAP/SMTP
- Google Search Opt-out
- Embeddable System Status Notice
- Password-protected Status Page
- Multiple Teams
- Phone support
- Product Strategy Session
Enterprise Plan – By quote
- Everything in the Business Plan
- Single Sign-On (SSO)
- Audit Logs
- Custom SLA
- Dedicated Customer Success Manager
User Satisfaction
Positive Social Media Mentions
17
Negative Social Media Mentions
0
We realize that when you decide to purchase a IT Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to check if the real users and businesses that use it are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Better Uptime reviews across a broad array of social media sites. The data is then featured in an easy to digest form revealing how many clients had positive and negative experience with Better Uptime. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Better Uptime?
Better Uptime offers the following integrations:
- Slack
- Trello
- Microsoft teams
- Heroku
- New relic
- Grafana
- Asana
- Datadog
- Prometheus
- Pagerduty
- Zabbix
- Front
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