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BetterCloud REVIEW

Collaboration Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.2

What is BetterCloud?

BetterCloud is a suite of cloud office platforms for businesses that offers automated management, critical insights, and intuitive data security. Enabling users to leverage open APIs, BetterCloud provides them with a secure way to connect data seamlessly from its source and be in total control without the need for cumbersome setup.

Overview of BetterCloud Benefits

BetterCloud brands itself as the “most comprehensive tool for cloud IT”. With its features and functionalities on top of more than 50,000 IT admins heavily relying on its services, BetterCloud is indeed a reliable system that make cloud IT management and operations easier and faster. Here are some of the stuff BetterCloud brings:

  • Monitor licensing and storage and identify all information across your entire environment easily and safely.
  • Manage all facets of the user profiles, and their full history, in one centralized hub.
  • Be on top of third party apps, control alerts on your domain, protect password management and more.
  • 100 different attributes helps you get a completely customizable reporting for your Google for Work/Google Apps network.

Overview of BetterCloud Features

  • Auditing and Discovery
  • Compliance and Data Loss Prevention
  • User and Directory Management
  • Monitoring, Alerting, and Insights
  • Fully Customizable Reporting Engine
  • Customer Support and Success Services

BetterCloud Position In Our Categories

Position of BetterCloud in our main categories:

100

BetterCloud is one of the top 100 Collaboration Software products

200

BetterCloud is one of the 200 IT Management Software products

100

BetterCloud is one of the 100
Collaboration Software products

200

BetterCloud is one of the 200
IT Management Software products


BetterCloud is also listed in the following subcategories:

Category:Position:Category:Position:
File Sharing & Document Management Software#24 IT Security Software#56
Category:Position:
File Sharing & Document Management Software#24
IT Security Software#56

It's crucial to keep in mind that hardly any software in the Collaboration Software category will be a perfect solution able to fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few BetterCloud reviews first as specific software might dominate just in a very narrow group of applications or be prepared with a really specific type of industry in mind. Others can work with an intention of being simple and intuitive and therefore lack complex features desired by more experienced users. You can also come across services that support a broad group of customers and give you a complex feature base, but that in most cases comes at a higher cost of such a service. Ensure you're aware of your requirements so that you buy a solution that offers all the functionalities you search for.

How Much Does BetterCloud Cost?

BetterCloud Pricing Plans:

Prices given below are billed annually. Minimum pricing applies. Enterprise customers with more than 5,000 users can request a custom quote as volume discounts are offered.

BetterCloud One Plan – $3/user/month

In-depth management for a single SaaS application

  • Support via email, chat, and ticketing
  • Centralized application action engine
  • Complete BetterCloud audit logs
  • Configurable policy triggers
  • Custom automated policy enforcement workflows
  • Customer Success Onboarding
  • Unified view of users, groups, and files

BetterCloud Core Plan – $6/user/month

Management of multiple IT-sanctioned SaaS applications

Includes all features of BetterCloud One plan, plus:

  • Advanced conditioning on policy triggers
  • Core Implementation Program
  • Cross-application automated policy enforcement workflows
  • Cross-application onboarding and offboarding policy
  • Custom administrator roles by application or data type
  • Dedicated Customer Success Manager
  • One-off & bulk cross-application actions
  • Unlimited SaaS connectors

BetterCloud Enterprise Plan – $10/user/month

Additional data objects and customization options for complex enterprises

Includes all features of BetterCloud Core plan, plus:

  • Automated policy enforcement workflows on user activity
  • Blindspot and Policy Consultation
  • Centralized event logs across SaaS connectors
  • Custom policy triggers on activity in application event logs
  • Enterprise DLP engine
  • Enterprise Implementation Program
  • Library of recorded trainings
  • Multiple instances of SaaS connectors
  • Priority access to limited previews

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BetterCloud reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BetterCloud. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

17

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TICKETS

What are BetterCloud pricing details?

BetterCloud Pricing Plans:

Prices given below are billed annually. Minimum pricing applies. Enterprise customers with more than 5,000 users can request a custom quote as volume discounts are offered.

BetterCloud One Plan – $3/user/month

In-depth management for a single SaaS application

  • Support via email, chat, and ticketing
  • Centralized application action engine
  • Complete BetterCloud audit logs
  • Configurable policy triggers
  • Custom automated policy enforcement workflows
  • Customer Success Onboarding
  • Unified view of users, groups, and files

BetterCloud Core Plan – $6/user/month

Management of multiple IT-sanctioned SaaS applications

Includes all features of BetterCloud One plan, plus:

  • Advanced conditioning on policy triggers
  • Core Implementation Program
  • Cross-application automated policy enforcement workflows
  • Cross-application onboarding and offboarding policy
  • Custom administrator roles by application or data type
  • Dedicated Customer Success Manager
  • One-off & bulk cross-application actions
  • Unlimited SaaS connectors

BetterCloud Enterprise Plan – $10/user/month

Additional data objects and customization options for complex enterprises

Includes all features of BetterCloud Core plan, plus:

  • Automated policy enforcement workflows on user activity
  • Blindspot and Policy Consultation
  • Centralized event logs across SaaS connectors
  • Custom policy triggers on activity in application event logs
  • Enterprise DLP engine
  • Enterprise Implementation Program
  • Library of recorded trainings
  • Multiple instances of SaaS connectors
  • Priority access to limited previews

What integrations are available for BetterCloud?

BetterCloud supports integration with the following business systems and applications:

  • Customer Thermometer
  • Google Apps for Work
  • Google Drive
  • Google Apps Reseller

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