Blackbaud Review

Our score: 6.5 User satisfaction: 95%

What is Blackbaud?

Blackbaud is a church management and congregational engagement platform designed to provide churches with a complete and robust software to manage their followers as well as their facilities, resources, and events. Formerly known as Seraphim, this church management solution is equipped with the tools and capabilities to help you address all aspects of your ministry and outreach.

Initially started out as a basic church management tool, Blackbaud is now a comprehensive software that continues to evolve to meet the growing and changing demands of churches. World-class yet very user-friendly, the modern Blackbaud church management suite gives you total visibility of your congregation, helping you administer your church, and be in tune with your followers.

Overview of Blackbaud Benefits

Blackbaud provides churches and congregations with more than just a management tool. This software boasts full integration of your front and back office to help you stay on top of your church membership, finances, resources, and events. It centralizes all aspects of church management, making administrative functions, outreach, communication, planning, finance, and accounting faster and easier as everything is all placed under one roof.

Blackbaud lets you record congregation actions and memberships effortlessly. It is quite simple to categorize church members by family, age, location, school, and interests among others. Custom fields let you create forms to help you capture specific information from your members and visitors, which leads to easy profiling.

The security of each and every member is paramount, especially when it comes to children. With Blackbaud, every church member and visitor is documented and tracked with check-in functionalities. You can require members to provide proper identification as well as photos of their children and relatives to aid visual match-ups. The software also gathers critical information such as medical history, allergy, and medication so you can provide immediate assistance or contact their healthcare providers and family in case of a medical emergency.

Scheduling, planning, and managing ministry events can be a hassle. Blackbaud simplifies all that with event planning tools to make things a whole lot easier. The system comes with a drag and drop interface to make scheduling quicker and simpler. You can also define roles as well as schedules for your volunteers. Basically, when you plan an event, Blackbaud makes sure you have everything covered.

Overview of Blackbaud Features

  • Multi-Channel Communications
  • Automation
  • Church Management
  • Analytics & Reporting
  • Registration and Check-In

Blackbaud Position In Our Categories

Since businesses have unique business requirements, it is prudent that they steer clear of adopting an all-encompassing, ”best” business application. Just the same, it would be difficult to try to discover such an app even among well-known software products.
The correct thing to do would be to jot down the various key factors which demand investigation such as crucial features, price plans, skill capability of staff members, organizational size, etc. The second step is, you must perform the product research thoroughly. Browse over these Blackbaud review articles and look into the other software systems in your list more closely. Such all-encompassing research guarantees you steer clear of mismatched apps and subscribe to the system that provides all the benefits your business requires.

Position of Blackbaud in our main categories:

TOP 50

Blackbaud is one of the top 50 Church Management Software products

If you are considering Blackbaud it might also be sensible to examine other subcategories of Church Management Software gathered in our base of B2B software reviews.

There are popular and widely used systems in each software category. But are they necessarily the best fit for your enterprise’s unique needs? A market-leading software solution may have thousands of users, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Blackbaud Church Management Software reviews and mull over the elements that you desire in the software such as the price, main functionality, available integrations etc. Then, choose a few apps that fit your requirements. Check out the free trials of these platforms, read online opinions, get explanations from the maker, and do your research thoroughly. This exhaustive research is certain to help you find the finest software application for your company’s special needs.

How Much Does Blackbaud Cost?

Blackbaud Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Blackbaud’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Church Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Blackbaud reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Blackbaud. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Blackbaud pricing details?

Blackbaud Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Blackbaud’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Blackbaud?

Blackbaud integrates with Constant Contact.


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Reviewed By Jenny Chang
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