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Booksy Review

Booksy
Our score: 8.4 User satisfaction: 96%

What is Booksy?

Booksy is an online appointment and schedule management app for health and beauty service providers. Both personal care businesses and their clients can enjoy the simplicity of booking and managing appointments with the mobile application.

With Booksy, appointment-based businesses manage their operations, receive online e-payments, and attract clients even after office hours.

Additionally, Booksy affords service providers more time with their clients. The app allows them to focus on giving their best service and not be distracted by administrative tasks and scheduling and appointment issues. This paves the way for better customer service that can attract more clients and inspire loyalty in existing customers.

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Overview of Booksy Benefits

Online All The Time

Even when it is after office hours, businesses can remain connected with their target customers through Booksy. The application lists the business in its marketplace and makes it available to prospective clients for discovery at any time. On top of that, the booking service enables users to schedule an appointment right within the app all without a single phone call or visit to the business place.

Effortless Bookings

Booksy makes it less of a hassle to handle bookings and rebookings. Any modifications to be made can be done right in the calendar and is less arduous with the drag-and-drop feature. And in case a client decides to cancel or if there are other changes in the schedule, business users are immediately notified of this in the intuitive bookings dashboard.

En Suite POS System

No extra hardware or software is required for managing payments at the checkout counter, saving personal care establishments’ financial resources. With Booksy, they are able to have seamless transactions with mobile payment support while keeping track of sales and product inventory.

Tailored Marketing

Attracting more customers is made less arduous by Booksy and its personalized marketing tools. The application enables proprietors and managers to reach customers with targeted marketing campaigns and personalized promotional emails.

On top of that, Booksy also connects businesses with their clientele through social media as well as via SMS. This way, they keep their patrons engaged through different preferred methods.

In-Depth Business Understanding

With Booksy, owners and their employees can understand the business more with the assistance of reporting tools. By generating reports on different performance metrics, personal care establishments are able to augment their customer service and make informed decisions that can greatly impact operations.

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Overview of Booksy Features

  • Bookings Dashboard 
  • Calendar Management 
  • Appointment Reminders and Notifications 
  • Mobile Client App 
  • Client Booking Tool 
  • Rebooking 
  • Schedule Change Tracker 
  • Client Records Management 
  • Payment History 
  • Parallel Booking 
  • Saved Services 
  • Multi-Booking 
  • Gap Time Booking 
  • Waitlist Notifications 
  • Facebook/Web Widget 
  • Work Photo Display 
  • Staff Management 
  • Staff Commission Management 
  • Mobile Staff App 
  • Bulk Emailing/SMS Messaging Tool 
  • Email Scheduling 
  • Customizable Marketing Templates 
  • Point of Sale System 
  • Inventory Management 
  • Cancellation Policy and Fees 
  • Checkout Selling 
  • Business Reporting Suite 
  • Role-Based Access 
  • Shared Device Password Protection 
  • Security Violation Alerts 

Booksy Position In Our Categories

Because businesses have unique business needs, it is wise that they abstain from subscribing to an all-in-one, ideal business application. At any rate, it would be futile to stumble on such application even among sought-after software solutions. The reasonable step to undertake can be to spell out the several key functions that merit analysis like critical features, budget, technical skill aptitude of staff members, business size, etc. After which, you should double down on your research systematically. Go over these Booksy evaluations and check out the other solutions in your shortlist more closely. Such well-rounded research can make sure you circumvent unsuitable apps and subscribe to the system which offers all the aspects your company requires to realize efficiency.

Position of Booksy in our main categories:

TOP 50

Booksy is one of the top 50 Online Booking Systems products

If you are interested in Booksy it might also be sensible to check out other subcategories of Online Booking Systems collected in our database of SaaS software reviews.

Since each enterprise has specific business needs, it is prudent for them to refrain from seeking a one-size-fits-all ideal software application. Needless to say, it would be pointless to try to find such a platform even among market-leading software solutions. The clever thing to do would be to list the various essential factors that need consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Booksy Online Booking Systems reviews and check out each of the other apps in your shortlist in detail. Such exhaustive research can ensure you weed out ill-fitting systems and select the system that offers all the features you require for business success.

How Much Does Booksy Cost?

Booksy Pricing Plans:

Free Trial

Flexible

$29.99/month

Unlimited

$199.99/month

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What are Booksy pricing details?

Booksy Pricing Plans:

Free Trial

Flexible

$29.99/month

Unlimited

$199.99/month

Booksy for Business offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Flexible – $29.99/month

  • Unlimited features, bookings, and clients
  • +$10/month per additional user
  • 24/7 customer support

Unlimited – $199.99/month

  • Unlimited features, bookings, and clients
  • Unlimited staff members
  • 24/7 customer support

Both plans include Facebook and Web widgets, mobile payment processing, and POS features.

 

User Satisfaction

Positive Social Media Mentions 70
Negative Social Media Mentions 3

We know that when you decide to purchase a Online Booking Systems it’s vital not only to see how professionals rank it in their reviews, but also to find out if the real clients and companies that use this software are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Booksy reviews across a broad array of social media sites. The data is then presented in a simple to digest form revealing how many users had positive and negative experience with Booksy. With that information at your disposal you should be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Swedish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Booksy?

Booksy offers widgets for a business’ website and Facebook account and also integrates with Instagram. Other than these, Booksy does not support integration with third-party services.

Booksy User Reviews

Booksy average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Davon

PROS: Scheduling meetings for professional and personal matters is made easier through Booksy! It's really user-friendly, easy to navigate, and straightforward! I love it.

CONS: This app is perfect!

Reviewed 5 years ago

Read full review >

The least favorable review

Davon

PROS: Scheduling meetings for professional and personal matters is made easier through Booksy! It's really user-friendly, easy to navigate, and straightforward! I love it.

CONS: This app is perfect!

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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Latest
  • Latest
  • Most useful
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  • Most negative

Very satisfied client here.

Read full review >
Quinton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: I always keep a hectic schedule, so Booky helps me book my errands ahead of time. Learning how to navigate the app is so easy that you would figure out how to book and cancel an appointment in one sitting.

CONS: I love everything about Booky. I even recommended this to some of my friends and colleagues.

What do you think about this review?

Great Poor

Better time management!

Read full review >
Davon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 10.04.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: Scheduling meetings for professional and personal matters is made easier through Booksy! It's really user-friendly, easy to navigate, and straightforward! I love it.

CONS: This app is perfect!

What do you think about this review?

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Show More User Reviews (2)
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Booksy user reviews

Very satisfied client here.

Read full review >
Quinton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

Better time management!

Read full review >
Davon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 10.04.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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