BrandsEye Review

Our score: 8.1 User satisfaction: N/A

What is BrandsEye?

BrandsEye is a scalable and adaptable social opinion mining and business intelligence tool. With this, companies, private organizations, and even government agencies can monitor conversations about their brands and policies.

With BrandsEye, companies and other organizations are able to learn what drives the conversation about them. This way, they can avert issues and leverage positive responses made especially by brand ambassadors.

Furthermore, BrandsEye provides its users with a platform where they can directly engage with public individuals. This lets them perform a multitude of tasks from a single window, paving the way for increased productivity.

Moreover, BrandsEye has the ability to measure organic conversations in 600 languages and dialects to ensure that companies are always in the know about what is being said about them regardless of the language.

Overview of BrandsEye Benefits

Highly-Informed Executive Decisions

Accurate data is important for companies to make informed decisions. That is why BrandsEye provides them with precise and on-target intelligence so they can stay abreast with competitors and even be a step ahead of them. The opinion mining tool does this through crowd sentiment analysis, company vs. competitor performance comparison, KPI tracking, and more.

In-Depth Public Sentiment Understanding

Not only does BrandsEye assist private organizations, its functionalities also assist policy makers in getting a pulse of the public. This enables them to formulate responses, positioning, and new policies to address issues foremost in the public’s mind.

Additionally, BrandsEye is capable of analyzing conversations in about 600 languages and dialects including German, English, Spanish, French, Russian, and Portuguese. With this, companies and government agencies can rest assured they do not miss an opinion voiced in any tongue.

Trailblazing Market Research

With BrandsEye, businesses can conduct forward-looking market research. By gaining insights into organic conversations, R&D departments can come up with new product ideas for development to provide the market with solutions to their wants and needs. This also paves the way for entry to other niches with an informed and intelligent perspective.

Innovative Marketing

Meanwhile, companies’ and agencies’ marketing professionals can acquire valuable insight into their marketing and promotional activities across all channels. BrandsEye enables them to measure their performances and ROI so they can better understand how well they are performing against their competitors.

Furthermore, BrandsEye provides online reputation management tools to companies so they are always aware of what people have to say about their brands and products. This lets them leverage opinions, especially those voiced by popular influencers.

Intelligent Crises Handling & PR

Mitigating, and most especially averting, crises is an important factor in maintaining a brand’s reputation. To be able to do this, business organizations need to control the conversation and issue the best responses. BrandsEye assists them in this as well as in ensuring that brand ambassadors and other stakeholders are promoting a positive image of the brand.

Top-Notch Client Support

With BrandsEye, businesses are able to offer their customers excellent and real-time support. Through the tool’s platform, they have the ability to track engagement with people and benchmark their response times against their competitors’. This allows them to boost their performance in this regard to become the most responsive brand on the market.

Overview of BrandsEye Features

  • Sentiment & Topic Analysis
  • Detailed Metrics Reporting
  • Unlimited Dashboards
  • Opinion-Based Insights
  • Real-Time Monitoring & Alerts
  • Media Monitoring Capability
  • Competitor Benchmarking
  • Brand Ambassadors Identification
  • Data Export
  • 600 Languages & Dialects
  • In-App Customer Engagement
  • Ticketing System
  • Conversations History
  • Accurate Trends Comparison
  • Contextual Trends Comparison
  • Trends Data Download

BrandsEye Position In Our Categories

Knowing that businesses have particular business-related needs, it is only prudent they abstain from choosing a one-size-fits-all, ideal software solution. Nonetheless, it would be futile to try to stumble on such a software product even among well-known software products.
The practical thing to undertake should be to set down the different vital aspects that demand inspection like major features, budget, skill levels of the users, organizational size, etc. Then, you must perform your research to a full extent. Go over some BrandsEye evaluations and scrutinize the other software options in your list more closely. Such comprehensive research ensure you avoid unfit applications and pay for the one that provides all the tools your business requires to achieve growth.

Position of BrandsEye in our main categories:

TOP 200

BrandsEye is one of the top 200 Business Intelligence Software products

TOP 500

BrandsEye is one of the 500 Marketing Software products

TOP 50

BrandsEye is one of the top 50 Reputation Management Software products

BrandsEye is also listed in the following subcategories:

It's essential to realize that hardly any service in the Reputation Management Software category is an ideal solution that can fulfill all the needs of different business types, sizes and industries. It may be a good idea to read a few BrandsEye Reputation Management Software reviews first as certain solutions might perform well only in a very narrow group of applications or be prepared with a really specific type of industry in mind. Others can operate with an intention of being simple and intuitive and therefore lack complicated elements needed by more experienced users. You can also find apps that focus on a broad group of customers and provide a complex feature base, however this in most cases comes at a higher cost of such a software. Ensure you're aware of your needs so that you get a service that offers all the functionalities you search for.

How Much Does BrandsEye Cost?

BrandsEye Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

BrandsEye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Reputation Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BrandsEye reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BrandsEye. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are BrandsEye pricing details?

BrandsEye Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

BrandsEye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for BrandsEye?

BrandsEye has an open API that clients can utilize to create connections between the application and their existing solutions.


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Reviewed By Nestor Gilbert
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