Broadly Review

Our score: 7.5 User satisfaction: 93%

What is Broadly?

Broadly is an online reputation management and search ranking optimization tool. This application is specifically for local businesses and service providers so that their potential customers can easily find them on the web.

With Broadly, companies and independent professionals are able to receive feedback from customers by curating them from Google, Facebook, other review sites, and from reviews left on the website. The tool spins these into great testimonials that future clients can utilize in deciding to go with the service.

Additionally, Broadly also assists service providers in enhancing their online presence. The solution can guide them through the creation of an engaging website or the sprucing up of an existing professional webpage. This way, they can show their professionalism through their online profile and tell potential clients what they can get by signing up.

Overview of Broadly Benefits

Customer Follow-Up & Engagement

With Broadly, service providers can engage with customers with ease. The reputation management tool allows them to get in touch with them after their working contact by sending them personalized emails saying “thank you”. Also, the application assists professionals and businesses in pinpointing loyal customers to encourage them to give a review or share a referral.

Review Funneling

There are days when negative reviews cannot be helped. That is why Broadly exists—to aid service providers in mitigating issues that arise from less than positive customer experiences. The application receives feedback from unsatisfied clients and directs them to the user or administrator so that it can be tackled in private.

Word-of-Mouth Marketing

Broadly enables companies and professionals to create glowing customer reviews with the assistance of Google, Facebook, similar websites, as well as the professional service’s website. These reviews allow customers to do the marketing for service providers that make certain they stand out among the local competition and entice more customers.

Client Referrals Growth

Broadly lets happy customers share referrals via their written reviews or on social media platforms. With the application, these results are tracked so that users can automatically deploy reminder emails at appropriate moments. This allows them to capitalize on customer feedback for them to gain traction in their own niche.

Online Presence Optimization

With Broadly, service providers not only get fantastic reviews, they also receive guidelines for the creation of a professional website or how they can improve their existing professional profiles. This makes certain that interested potential clients are not turned away by a haphazardly-designed website and are engaged to stay longer and be impressed enough to book the service offered.

Fresh Content for SEO

Google takes note of new and original content posted by businesses. Having fresh articles and reviews on the website places companies and professionals at the top of local listings so as to increase their visibility towards their target audiences. On top of that, Broadly also helps in ensuring that correct and relevant business data is inputted and distributed across Google and local business listings.

Overview of Broadly Features

  • Custom Email Campaigns
  • Feedback Collection
  • Customer Reviews Generation
  • Customer Referral Program
  • Customizable Website
  • Automatic SEO

Broadly Position In Our Categories

Because businesses have distinctive business wants, it is only reasonable they abstain from adopting a one-size-fits-all, “perfect” software system. Still, it would be difficult to try to come across such application even among widely used software products. The efficient step to do would be to write the various critical factors which need research including major features, pricing, technical skill aptitude of the employees, organizational size, etc. Thereafter, you must double down on the product research thoroughly. Have a look at some of these Broadly reviews and scrutinize the other software solutions in your shortlist more closely. Such all-encompassing research ensure you weed out unfit applications and subscribe to the one that meets all the features your business requires.

Position of Broadly in our main categories:

TOP 50

Broadly is one of the top 50 Reputation Management Software products

If you are considering Broadly it may also be beneficial to examine other subcategories of Reputation Management Software listed in our database of SaaS software reviews.

There are well-liked and widely used applications in each software group. But are they essentially the best fit for your company’s unique wants? A market-leading software solution may have thousands of customers, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Broadly Reputation Management Software reviews and mull over the aspects that you desire in the software such as the fees, main functionality, available integrations etc. Then, choose a few apps that fit your wants. Check out the free trials of these apps, read online reviews, get clarifications from the vendor, and do your investigation thoroughly. This profound research is certain to aid you choose the most excellent software solution for your organization’s specific wants.

How Much Does Broadly Cost?

Broadly Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Broadly’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 96
Negative Social Media Mentions 7

We realize that when you make a decision to buy Reputation Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Broadly reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Broadly. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Broadly pricing details?

Broadly Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Broadly’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Broadly?

No information available.


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Reviewed By Louie Andre
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