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Broadly Review

Broadly
Our score: 7.5 User satisfaction: 93%

What is Broadly?

Broadly is an online reputation management and search ranking optimization tool. This application is specifically for local businesses and service providers so that their potential customers can easily find them on the web.

With Broadly, companies and independent professionals are able to receive feedback from customers by curating them from Google, Facebook, other review sites, and from reviews left on the website. The tool spins these into great testimonials that future clients can utilize in deciding to go with the service.

Additionally, Broadly also assists service providers in enhancing their online presence. The solution can guide them through the creation of an engaging website or the sprucing up of an existing professional webpage. This way, they can show their professionalism through their online profile and tell potential clients what they can get by signing up.

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Overview of Broadly Benefits

Customer Follow-Up & Engagement

With Broadly, service providers can engage with customers with ease. The reputation management tool allows them to get in touch with them after their working contact by sending them personalized emails saying “thank you”. Also, the application assists professionals and businesses in pinpointing loyal customers to encourage them to give a review or share a referral.

Review Funneling

There are days when negative reviews cannot be helped. That is why Broadly exists—to aid service providers in mitigating issues that arise from less than positive customer experiences. The application receives feedback from unsatisfied clients and directs them to the user or administrator so that it can be tackled in private.

Word-of-Mouth Marketing

Broadly enables companies and professionals to create glowing customer reviews with the assistance of Google, Facebook, similar websites, as well as the professional service’s website. These reviews allow customers to do the marketing for service providers that make certain they stand out among the local competition and entice more customers.

Client Referrals Growth

Broadly lets happy customers share referrals via their written reviews or on social media platforms. With the application, these results are tracked so that users can automatically deploy reminder emails at appropriate moments. This allows them to capitalize on customer feedback for them to gain traction in their own niche.

Online Presence Optimization

With Broadly, service providers not only get fantastic reviews, they also receive guidelines for the creation of a professional website or how they can improve their existing professional profiles. This makes certain that interested potential clients are not turned away by a haphazardly-designed website and are engaged to stay longer and be impressed enough to book the service offered.

Fresh Content for SEO

Google takes note of new and original content posted by businesses. Having fresh articles and reviews on the website places companies and professionals at the top of local listings so as to increase their visibility towards their target audiences. On top of that, Broadly also helps in ensuring that correct and relevant business data is inputted and distributed across Google and local business listings.

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Overview of Broadly Features

  • Custom Email Campaigns
  • Feedback Collection
  • Customer Reviews Generation
  • Customer Referral Program
  • Customizable Website
  • Automatic SEO

Broadly Position In Our Categories

Since businesses have special business demands, it is wise that they steer clear of selecting a one-size-fits-all, ”best” software system. Nonetheless, it would be almost impossible to pinpoint such an app even among sought-after software solutions. The best step to undertake would be to make a list of the numerous critical functions which call for a scrutiny such as major features, packages, technical skill capability of staff members, business size, etc. Next, you should follow through your product research comprehensively. Read some of these Broadly analyses and check out the other software products in your shortlist more closely. Such comprehensive research can make sure you steer clear of unfit software products and select the one that has all the features your company requires.

Position of Broadly in our main categories:

TOP 100

Broadly is one of the top 100 Reputation Management Software products

If you are considering Broadly it might also be sensible to analyze other subcategories of Reputation Management Software gathered in our base of B2B software reviews.

Companies have different needs and requirements and no software application can be ideal in such a scenario. It is futile to try to find an ideal off-the-shelf software product that meets all your business requirements. The wise thing to do would be to modify the application for your specific requirements, employee skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your homework, check out each short-listed system in detail, read a few Broadly Reputation Management Software reviews, contact the vendor for clarifications, and finally settle for the app that provides what you want.

How Much Does Broadly Cost?

Broadly Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Broadly pricing details?

Broadly Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Broadly’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 96
Negative Social Media Mentions 7

We are aware that when you decide to purchase a Reputation Management Software it’s crucial not only to see how experts evaluate it in their reviews, but also to discover if the real users and companies that bought this software are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Broadly reviews across a broad array of social media sites. The data is then featured in a simple to understand format showing how many customers had positive and negative experience with Broadly. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Broadly?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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