CARET Legal Review

PROS: I love the fact that Zolo can produce timestamps to keep track of my tasks accordingly. Whether I have to attend a meeting, leave notations, or do callbacks, I can keep track of the start and end times, which is important for documentation purposes. Aside from time stamps, Zola has helped us track down all our billable hours. All the things that it does for our practice are worth every penny that we are spending.

CONS: I am having constant challenges in syncing the calendar option to my work email. But I called for assistance and it was resolved after a few moments. All I need to do is make some adjustments to learn to appreciate the full functionality of Zola.

PROS: Zola is surprisingly a competitive product because it allows us to take advantage of all the existing features like creating a database for all our contacts, synchronizing all emails, and scheduling appointments. It is also easy for us to perform several accounting tasks without leaving the said platform.

CONS: I want to keep hoping that there would be no downtime. We lose a lot of productive hours, for we are highly dependent on Zola.

PROS: We spent years looking for an app that would help us manage our records and track our expenditures. The good thing is that we found out about Zola through some of our co-lawyers who have been using this tool for some time already. It's capable of doing so many things like simple accounting, managing your contacts, updating schedule calendars, and optimizing emails. All of these tasks would require us to spend hours in front of the computer each day, but we are lucky because Zola can do these things on our behalf.

CONS: I don't advise using Zola when sending and browsing emails from clients and colleagues because you'll end up feeling frustrated. There are speed issues that we frequently encounter at the same time, missing folders, which I find alarming. Although the problem resolves on its own after a day or two, I still believe that this should not happen at all.

PROS: Discovering how Zola works has been a big blessing not just for me but also for the entire practice. We have created an effective system to keep tasks organized in all aspects. From billing, collections, accounting Zola can definitely do it. I like that Zola continuously evolves to keep clients happy.

CONS: Everything is all and well with Zola. We will keep using it.

PROS: It's a good thing that we're able to merge our calendars with Zola. So we could easily keep track of our daily appointments in court. Also, we are assured that all paperwork is being tracked and kept accordingly.

CONS: I hope that they could redesign the dashboard's overall look to make things easier for my staff and me. Since we handle so many cases, there are times that we fail to prioritize. What I'd like to happen is to get a full view of all outstanding cases on one page so I can determine what needs to be done as soon as I start my day.

PROS: The app is known for possessing a smart user interface that makes it a popular choice among lawyers starting their practice. It is essential to find a platform that we can rely on to help us handle our daily tasks and distribute workload efficiently to all staff members. What's good about Zola suites is that integration with 3rd party apps is never a significant issue, and you can always get the support you need from the company.

CONS: Zola should invest more effort into allowing users like us to customize its features for a more personal touch. Renaming some of the tabs according to our daily and weekly needs would be a great way to use the product to our advantage.

PROS: I love that is app can perform some accounting work for the entire firm. We don't have to spend hours crunching on complex numbers. It helps me with the audits, balance and expense reports, and even invoicing. I am not an accounting expert, so Zola helps a lot.

CONS: I don't use Zola to view and send emails because the system kind of gets slow. Plus, it doesn't highlight the latest features that they promised. I would instead use the traditional email program that I am used to for a more favorable experience.

PROS: We have been with this platform for a long time already, and we genuinely value its purpose and contribution to our company. Since the beginning, we have been striving hard as a team to transition into a paperless workplace, and we were able to achieve it all because of Zola. Also, since this tool is cloud-based and can store large amounts of documents, we no longer have to spend thousands each year to purchase and maintain servers. With the search feature's help, we can quickly locate all kinds of documents in less than a minute, so it hassle-free on our end and for our clients.

CONS: We will always choose to work with Zola because of the ease of accessing and storing important case documents by only utilizing a single platform. I love the fact that we can easily share documents with authorized users and viewers that would allow us to work more efficiently at all times. Now we can get rid of obsolete apps to save more money. So for me, there's nothing to dislike about Zola at all.

PROS: This tool is really striving hard to meet and exceed client expectations by continually developing its features for better use. Running a practice takes so much effort, but Zola is always there to provide us with the necessary tools to succeed.

CONS: Although Zola has been present in the industry for quite some time already, I have noticed that the developers could not address the usual issues in terms of latency. I understand that all software have their own unique issues, but if Zola must step up their game, they want to retain their long time clients.

PROS: It is essential to take your time to study the product's ins and outs, which can be very useful for your daily workload in the office. I like that you could easily gather all the essential information with the search button's help, which is a neat feature that Zola can offer. There is no doubt about the app's visibility, which can be accessed using any gadget for your convenience.

CONS: Not much to dislike because I can easily make changes to the programs and features if needed. If I need extra help with any issues, a CSR is always willing to answer my questions on the other end. The resolution rate has always been high and successful; that is why I really like Zola a lot.

PROS: The primary purpose of having this tool in our office is to help us automate specific tasks that we use to do manually. Having a law firm means that you handle multiple clients at the same time. The tasks can be overwhelming that could cause you to miss appointments and meetings. With the help of Zola, you can work more effectively with a well-organized schedule and well-kept documents.

CONS: I was surprised that the program is packed with features that I can utilize for my practice. It means that I have to dedicate a lot of time in terms of learning everything from scratch. What I'm trying to learn nowadays is how to bill clients and process payments within the system.

PROS: There are so many things that I like about Zola as a platform. I know that we made the right choice of acquiring Zola because it helps a lot in terms of billing and accounting tasks. The amount of information you can store via the cloud is so massive that I always use it for case management purposes. If I need to share a document or reassign a specific task to a colleague, I can do it in minutes.

CONS: There is nothing really to dislike about Zola. I use it as much as I can to collaborate with other people to expedite our tasks and meet deadlines with the client and the court. Also, I don't have to worry about micromanaging other people because Zola gives me access to monitor the status of each task that is being assigned.

PROS: When I started building my practice, I admit that I had a hard time putting things together and keeping all my cases organized the way it should be. I had the opportunity to use other platforms for case management, but most of them were too slow or latent at some point. Since I have to work within a schedule, I have no choice but to look for better alternatives. With Zola, I was able to find the accounting and CRM features that I badly needed to help me run my practice the way that I envision it to be. I don't have to worry about spending and maintaining multiple applications because it is powered with more than enough features to get all my tasks done within my schedule.

CONS: One of the opportunities that Zola Suite should look into is its ability to organize all receipts and invoices according to dates and other subcategories. Since Zola does not have that particular feature, I am being forced to use another paid app to help us handle our monthly expenses and do financial audits on behalf of our company. Also, it needs to develop a better system that would help me determine how we have settled with our defendants. Often it takes so much work to check all the past paperwork instead of having all the documents readily available within the system.

PROS: Zola is well known for its versatility, which is perfect for people like me, who are always on the go. Whenever I need to check on documents or take a good look at my schedule for the day, I can log in to Zola using my tablet. There are instances that I share my access to my colleagues so we could accomplish some of the documents at a faster rate.

CONS: There are instances where Zola really works very slow, especially during peak hours. It cannot be enjoyable because there are certain days where our schedule is so tight, and we need to work overtime to get things done. Another concern is that it's challenging to conduct a check and balance on the payments that we are getting from our clients. We would still have to rely on our old system to do this for us.

PROS: There are so many reasons why we decided to shift to Zola suite for good. We can maximize the app and custom fit it to meet our needs in the office. I love to integrate our old apps and email servers into Zola to make communication easier on our end. Rather than keeping a directory of clients, we decided to upload their records into the CRM feature to pull it up anytime we need to reach them. Zola Suite is also beneficial for case management because you can file, view, edit and print your documents using one single platform.

CONS: There are a lot of things that I love and appreciate about Zola. The integration process has always been smooth and easy for everyone. However, in terms of the 3rd party apps' speed and performance, I think it is something that they need to improve over time. I like that we can send fast SMS messages using the app, which is easier for us to store all the contact numbers on our phones. Overall the app is above average in terms of performance but still below average in terms of speed.