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athenaIDX Review

athenaIDX
Our score: 8.8 User satisfaction: N/A

What is athenaIDX?

athenaIDX is one of the two EMR modules offered by a stalwart in the electronic healthcare niche. It is a secure application for capturing and storing patient and medical institution records and sharing them with other stakeholders.

With athenaIDX, medical institutions have a software they can use by itself or integrate with other practice management systems they already have. This provides them room for scalability, as the solution seamlessly adapts to a hospital or clinic’s operations.

Further, athenaIDX has a host of features that assist healthcare establishments in lowering their costs, improve the care they provide, and streamline their patient management.

The athena IDX hosting manages all HIPAA compliance requirements at their end, so you don’t have to worry about the security of your data. In addition, athenaIDX stores customer data securely in compliance with HIPAA.

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Overview of athenaIDX Benefits

Swifter Data Entry

athenaIDX has a slew of features that make recording patient encounters and other data entry tasks faster. The software supports dictation so users have their hands free to perform other jobs. In addition, code mapping is automated after the input of diagnosis so physicians do not need to manually search for the relevant codes.

Collaboration Platform

With the assistance of athenaIDX, providers and non-providers are able to work together from a shared interface. This allows them to simultaneously work on a record and have their inputs or updates instantaneously show on their collaborators’ screens. This reduces the waiting time for editing and updates so that all coworkers are on the same page at once and can immediately act on any issue that may arise.

E-Prescribing

With this function, physicians save time in prescribing medicines to their patients. Since it can be done over the air, the relay of information is quick and patients themselves receive the doctor’s orders instantly. This way, they get their prescription receipts and refills requests without having to visit the doctor’s office.

Enhanced Quality Care

athenaIDX is equipped with a Quality Care dashboard wherein they can track the level of healthcare institutions provide. This allows them to judge their services against industry standards to ensure that they provide only the best care for their patients.

Furthermore, this feature assists them in measuring their care quality so that they may enhance it further.

Online Patient Engagement

With athenaIDX, patients can be more engaged in their healthcare. The online portal allows them to view their medical records and connect with their physician over the internet. Moreover, physicians can educate their patients by sending them materials about any illnesses they might have or preventative measures as well as remind them of their appointments. With this, they ensure that their patients remain in good shape in a convenient manner.

Third Party Interfaces

athenaIDX is a scalable application that can seamlessly connect with other medical practice interfaces. GE provides assistance in implementing these integrations to ensure that all systems are able to run smoothly without disrupting the workflow. With this, providers and non-providers have an EMR solution that works well with other programs they already have.

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Overview of athenaIDX Features

  • Patient Information Overview
  • One-Click Problem Entry
  • ICD-9 & 10 Code Predictive Search
  • Automatic Code Mapping
  • Customizable Templates
  • Quick Text
  • Dictation
  • Workflow Automation
  • E-Prescribing
  • Quality Dashboard
  • Clinical Quality Reporting
  • Pre-Built Meaningful Use Forms
  • Embedded Checklist
  • Meaningful Use Consulting Services
  • Online Patient Portal
  • Collaboration Tools
  • Reporting Functions

athenaIDX Position In Our Categories

Bearing in mind businesses have special business needs, it is sensible that they steer clear of getting a one-size-fits-all, “perfect” business application. Still, it would be futile to try to pinpoint such a software solution even among branded software systems. The clever step to undertake can be to list the various significant functions which call for a inspection like essential features, price plans, skill aptitude of staff, company size, etc. After which, you should do your product research through and through. Read some of these athenaIDX evaluations and check out the other applications in your list more closely. Such well-rounded research makes sure you drop mismatched apps and select the system which includes all the function your business requires to be successful.

Position of athenaIDX in our main categories:

TOP 20

athenaIDX is one of the top 20 EHR Software products

TOP 10

athenaIDX is one of the 10 Medical Practice Management Software products

Organizations have diverse wants and requirements and no software solution can be perfect in such a situation. It is pointless to try to find an ideal off-the-shelf software system that meets all your business requirements. The wise thing to do would be to adapt the system for your unique needs, staff member skill levels, budget, and other factors. For these reasons, do not hasten and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your particular needs. Do your groundwork, check out each short-listed system in detail, read a few athenaIDX EHR Software reviews, speak to the vendor for explanations, and finally select the product that provides what you require.

How Much Does athenaIDX Cost?

athenaIDX Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are athenaIDX pricing details?

athenaIDX Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

With athenaIDX, healthcare establishments have a solution that is customizable, easily and quickly implemented, Meaningful Use certified, ICD-10 ready, and Patient Centered Medical Homes pre-validated. Customers are to pay one-time fees for installation and implementation as well as annual support and maintenance fees. Enterprise pricing plans for every customer is customized as it is tailored according to their needs such as virtual or physical systems, third party interfaces, and more.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a EHR Software it’s crucial not only to learn how professionals rank it in their reviews, but also to find out if the real clients and businesses that use it are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and athenaIDX reviews across a broad range of social media sites. The information is then featured in a simple to digest way showing how many users had positive and negative experience with athenaIDX. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for athenaIDX?

athenaIDX is a solution that can be integrated with third-party systems. For more information, contact GE Healthcare support.

athenaIDX User Reviews

athenaIDX average rating:

Average score
4.2/5 (9 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Elnora

PROS: I like that it comes with scheduling functionality. For this reason, both our staff and patients make scheduling more convenient now.

CONS: The app crashes for no reason, and it’s not the most user-friendly platform I’ve known so far.

Reviewed 5 years ago

Read full review >

The least favorable review

Waylon

PROS: I find Centricity a very helpful solution for my business. It allows us to time in and out directly into the system without using other time-monitoring apps or services. Among the most dependable features it has is the home screen where we can schedule or view the chart. Helpful, indeed!

CONS: It’s so disappointing that it crashes when I am in the middle of my work. It’s unpredictable sometimes. Also, we are using multiple accounts in the company, and it’s time-consuming that we need to restart the program before logging into another account. It could have been better if it has a feature where we can just switch accounts without closing the app completely.

Reviewed 4 years ago

Read full review >

More reviews from 9 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Patient documentation made easy

Read full review >
Eduardo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2021 Company Size: Industry: Medical Practice

PROS: What I like most about this solution is that it’s easy to use. We can record patient schedules and even create personalized notes and more.

CONS: The software is easy to use when you already know how things work in the system. The problem is they added some unnecessary things in the tutorial that just make the learning process complicated. Please make it straightforward for all first-time users.

What do you think about this review?

Great Poor

Helpful solution for documentation and communication

Read full review >
Isac
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Centricity EMR makes documentation and communication much easier within the company. It allows us to route phone notes and files to different staff easily.

CONS: I think the user interface is a bit old-school. It needs an upgrade to complement with modern systems.

What do you think about this review?

Great Poor
Show More User Reviews (9)

Better documentation and patient care

Read full review >
Litzy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.08.2021 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

PROS: Centricity EMR enables us to request observation terms, and this capability allows us to monitor and generate items like lab values, curve degrees of patients with scoliosis, pain levels, and more.

CONS: The system comes out problematical sometimes. For instance, if we want to customize something in it, it tends to be difficult to navigate.

What do you think about this review?

Great Poor

Great user-interface

Read full review >
Jalon
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Centricity EMR has a great user-interface. Navigating the system to do and access patient charts is simple and straightforward.

CONS: I don’t like that it crashes sometimes. When this happens, it just closes on its own or freezes your screen for a period.

What do you think about this review?

Great Poor

A helpful platform

Read full review >
Waylon
3/5

Overall impression

2/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 22.03.2021 Company Size: Industry: N/A

PROS: I find Centricity a very helpful solution for my business. It allows us to time in and out directly into the system without using other time-monitoring apps or services. Among the most dependable features it has is the home screen where we can schedule or view the chart. Helpful, indeed!

CONS: It’s so disappointing that it crashes when I am in the middle of my work. It’s unpredictable sometimes. Also, we are using multiple accounts in the company, and it’s time-consuming that we need to restart the program before logging into another account. It could have been better if it has a feature where we can just switch accounts without closing the app completely.

What do you think about this review?

Great Poor

Centricity EMR is easy to use

Read full review >
Elnora
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.01.2021 Company Size: Industry: N/A

PROS: I like that it comes with scheduling functionality. For this reason, both our staff and patients make scheduling more convenient now.

CONS: The app crashes for no reason, and it’s not the most user-friendly platform I’ve known so far.

What do you think about this review?

Great Poor

Easy to use and high-performing platform

Read full review >
Laurel
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: 11-50 Employees Industry: Research

PROS: The software is easy to use. It performs well whenever we integrate it with other systems that we use in the organization.

CONS: I think the overall look of the system should need some improvement.

What do you think about this review?

Great Poor

User-friendly and flexible platform

Read full review >
Juanita
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: Industry: N/A

PROS: I like that Centricity EMR allows me to switch between schedules at once. This feature makes it super flexible.

CONS: I am expecting the app to be smooth when I am using it. However, it crashes frequently, and I need to re-launch it. Please fix it.

What do you think about this review?

Great Poor

Hats off to this platform for being the best EMR ever

Read full review >
Quinton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Centricity EMR is very useful for all medical professionals who came from different practices. It helped us follow the right way to handle our patients throughout the care period. For instance, it makes it more convenient for us to pull out records of patients when they decided to set an appointment from one specialist to another. Even before the patient arrived, we already got the records for review, and this is a big help to save time. Even better, this process makes things much easier and more convenient for patients because they don’t need to get the records themselves during the visit.

CONS: I like everything about this platform. Nothing to dislike.

What do you think about this review?

Great Poor
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athenaIDX user reviews

Patient documentation made easy

Read full review >
Eduardo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2021 Company Size: Industry: Medical Practice

Helpful solution for documentation and communication

Read full review >
Isac
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

Better documentation and patient care

Read full review >
Litzy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.08.2021 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

Great user-interface

Read full review >
Jalon
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.04.2021 Company Size: More than 100 Employees Industry: N/A

A helpful platform

Read full review >
Waylon
3/5

Overall impression

2/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 22.03.2021 Company Size: Industry: N/A
Sebastian Lambert

By Sebastian Lambert

CEO of FinancesOnline and our company’s guru on SaaS growth hacking and lead generation strategies.

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