TouchWorks EHR Review

TouchWorks EHR
Our score: 8.8 User satisfaction: N/A

What is TouchWorks EHR?

TouchWorks EHR is a cloud-based electronic health care record system that offers flexible features. Designed with the capability to be integrated with other software systems through its easy to use application programming interfaces or APIs and built to offer a mobile EHR solution to physicians ideally for ambulatory settings, this EHR solution is recommended for medium-size to large practices, and is used by multi-specialty clinics and academic medical centers.

Supporting ICD-10 Coding and ensuring Meaningful Use compliance, Allscripts TouchWorks EHR aims to improve the efficiency of physicians and their nursing assistants by utilization of functionalities such as  allowing users to generate clinical notes and control their content according to their preferred style, view charts in different ways, and  fast and accurate documentation , ordering, prescribing as well as diagnosis.

Overview of TouchWorks EHR Benefits

A prominent feature of Allscripts TouchWorks EHR which automates workflow is how it aids physicians and their staff to manage their tasks. The EHR system displays the task list and task bucket for easy access. Access to task list allows users to view the patient worklist where they can verify patient results, lab tests, Rx renewal requests, and messages from their staff.

To verify a lab test, users can queue verify all the needed lab tests for a given patient and sign them all at once. For Rx renewal requests, physicians can view direct prescription referral from pharmacies which includes sig, medication, and the number of refills. This feature allows users to approve or deny refill requests from patients. The patient worklist also shows action required items in which physicians can view, respond, and send comments to messages delivered by their nursing assistant which can be related to inquiries by patients and other requests.

Another feature of Allscripts TouchWorks EHR is its functionality to create order groups. Through this feature, users can efficiently set up order groups which consist of labs, X-rays, instructions and other items which are not limited to labs. For instance, if a physician wants to create an order group for hypertension, he or she would add specific labs and items to a favorites list such as CBC (complete blood count), CPK (Creatine Phosphokinase),  and Lipid Panel-Coronary Risk. Once they are added to favorites, the physician then can import them to the order group he created for hypertension. This feature allows users to efficiently work on their patient problems with maximum comfort.

Since the software has flexible note taking functionality, users can also add note forms inside a note. This feature highlights a form selector that enables physicians to pull up speciality-specific note forms which are created or loaded in the software. To illustrate this feature, if the physician wants to add a note form related to particular problem under the history of present illness, he or she can pull up all the appropriate forms.

For  instance, if the problem is Acute UTI, the software would display forms which include Urinary Frequency, Urinary Retention, UTI Chronic, and UTI Recurrent. Within these note forms, users can free text information or make selections. This flexible feature enables users to be more productive with enhanced efficiency in documentation and charting.

Overview of TouchWorks EHR Features

  • Task Bucket and Patient Task Worklist
  • Order Groups
  • Flexible Notes
  • Input Flexibility
  • Clinical Decision Support
  • Mobile Access
  • Eprescribing
  • Meaningful Use Support
  • Population Health Support
  • ICD-10 Coding
  • HIPAA Compliant

TouchWorks EHR Position In Our Categories

Bearing in mind businesses have their own business-related requirements, it is practical that they abstain from seeking an all-encompassing, ”best” software solution. Regardless, it is difficult to try to chance on such application even among popular software solutions. The practical step to do can be to narrow down the various important functions that require careful thought like major features, pricing, skill ability of staff members, company size, etc. After which, you should perform your product research exhaustively. Go over some TouchWorks EHR review articles and scrutinize the other software programs in your shortlist more closely. Such comprehensive product investigation ensures you weed out poorly fit software solutions and subscribe to the one which offers all the features your business requires.

Position of TouchWorks EHR in our main categories:

TOP 20

TouchWorks EHR is one of the top 20 EHR Software products

If you are considering TouchWorks EHR it might also be a good idea to analyze other subcategories of EHR Software listed in our base of B2B software reviews.

Since each company has particular business requirements, it is advisable for them to abstain from searching for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a platform even among widely used software solutions. The smart thing to do would be to jot down the various important factors that need consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some TouchWorks EHR EHR Software reviews and look into each of the other systems in your shortlist in detail. Such in-depth research can make certain you weed out ill-fitting systems and choose the system that presents all the features you require for business success.

How Much Does TouchWorks EHR Cost?

TouchWorks EHR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

TouchWorks EHR’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy EHR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TouchWorks EHR reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TouchWorks EHR. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are TouchWorks EHR pricing details?

TouchWorks EHR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

TouchWorks EHR’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for TouchWorks EHR?

Allscripts TouchWorks EHR supports the following integrations:

  • Mobile Wound Care
  • Merck Manuals Info Button Solution
  • LogiCoy PDMP
  • Medication Essentials Fact Sheets
  • Micromedex Patient Education
  • Micromedex Clinical Knowledge
  • Medlio
  • Mortara
  • MyLinks
  • Healthwise
  • epitomyze
  • SmartCare
  • Hale Health
  • Canvas
  • Infera
  • Instant Medical History (IMH)
  • Coding InSight
  • Stryker Data Management System
  • Protivantage
  • Tricefy
  • Rice Lake Weighing Systems
  • Juxly Timeline
  • unisonMD
  • Diabetes eSupport
  • CheckinAsyst
  • CareSync
  • ChartScout
  • ImageSmart
  • BeaconLBS
  • AvHanaHealth
  • MDOps
  • ForMation
  • QueueDr
  • Talksoft
  • ePatientFinder
  • AnesthesiaOS
  • eFiler
  • Point of Care
  • NoteSwift
  • IntegraCoder
  • HealthBanks eNewsletter
  • Healthwise
  • RespondWell
  • AwareDoc
  • ActX
  • Friendly
  • mHealthCoach
  • Relaymed
  • QIS Inform
  • Chart2PDF
  • Apixio
  • ly
  • WELL365plus
  • PatientLink
  • Elsevier Inorder
  • CORALink
  • CORAVault
  • Oberd
  • Health Desk
  • YouScript
  • WelchAllyn
  • Phreesia
  • seca
  • ndd
  • webECG
  • MedSocket I-CDS
  • MedeFile
  • BIO-key ID Director
  • Health o meter
  • SurgicalValet
  • eCalcs
  • Dragonfly
  • DMEHub
  • Entrada Mobile Documentation
  • Charlie Swoop

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Reviewed By Louie Andre
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