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Chargebee REVIEW

Accounting Software

12 user reviews
USER SATISFACTION 100%
OUR SCORE 6.9

What is Chargebee?

Chargebee is the right tool for subscription businesses of all sizes across industries, whether you are just a starting company or an enterprise with complex needs. Think of Chargebee as your off-the-shelf, plug-and-play billing solution delivered on the cloud.

With Chargebee, you can set recurring billing frequencies and get paid automatically by your customers. You can easily combine recurring, one-time, and usage-based pricing models.

It is designed with an elegant and user-friendly API to help you establish tighter integration, as you continue to scale up.

The tool provides a flexible and robust billing system to enable your business team to organize special promotions, the right tools for your team to bill accurately, and respond easier for billing concerns, and make it easier for you to collect online payments from the payment gateway of your choice.

It also allows you to be on top of things with your operations by giving you actionable data using notifications and reports.

Overview of Chargebee Benefits

In today’s businesses, customers would prefer a simple and user-friendly payment system to have an outstanding shopping experience. Chargebee is the solution to your billing system.

It is a cloud-based subscription billing solution that is comprehensive and at the same time elegant. It has an intuitive interface, letting your sales and support team to handle customer billing efficiently and easily.

Chargebee provides small and emerging businesses the option to automate the billing process to run subscription services. With Chargebee, you can automate your recurring billing and quickly be on top of things because the tool allows you to gain a quick snap shot of revenue numbers and user base. It has added features such as flexibility to change pricing, provide discounts, and run promotions without the need to look for a developer. It also automates most of the back-end operations by automating the workflow for invoice generation, payments collection, and follow-ups such as discount management for sales and marketing teams.

These services are delivered as a SaaS plug and play solution delivered on the Internet via cloud.

Chargebee has a number of payment gateway partners for businesses looking for multiple channels. It can help you readily integrate with the payment gateway of your choice.

With Chargebee, you can also customize your email notifications for certain events.

The data you give to Chargebee when you use the tool are secure, and hosted in safe data centers. The tool also provides protection against traditional network infrastructure issues such as distributed denial of service (DDOS) attacks, man in the middle (MITM) attacks, among others.

Overview of Chargebee Features

  • Recurring billing
  • Advance invoices
  • Invoicing
  • Tax profiles/reports
  • Customer portal
  • Custom user roles
  • Themes for hosted pages
  • Trial management
  • EU VAT Support
  • Email management
  • Dunning management
  • Integrations
  • Configurable price plans & add ons
  • Promotional coupons
  • API library
  • Customized web hooks
  • Payment gateway
  • Multiple payment methods
  • Subscription analytics

What Problems Will Chargebee Solve?

Agile Billing Management:

Chargebee automates all your billing processes like collecting payments, applying taxes, invoicing, and customer communication, smartly eliminating repetitive tasks. Furthermore, its dunning management feature lets you take care of failed payments through repeat attempts and timely alerts to customers before the expiration of their credit cards.

Power-packed Integrations:  

The software provides integration with popular shopping cart, e-commerce, analytics, and email solutions so you can sell your subscription products online, send tailored mails to your subscribers, ship your products, create referral programs, and track user behaviors, among others, all in one place.

Global Payment Gateway Support:

Chargebee works with 30+ leading payment gateways worldwide, like Stripe, Braintree, etc., and alternative payment methods like PayPal and Amazon Payments, which gives customers an edge to serve their customers globally.

Chargebee Position In Our Categories

Position of Chargebee in our main categories:

500

Chargebee is one of the top 500 Accounting Softwareproducts

500

Chargebee is one of the 500
Accounting Software products


Chargebee is also listed in the following subcategories:

Category:Position:Category:Position:
Accounts Receivable Software#43 Billing and Invoicing Software#115
Category:Position:
Accounts Receivable Software#43
Billing and Invoicing Software#115

There are popular and widely used systems in each software group. But are they necessarily the best fit for your organization’s special requirements? A market-leading software product may have thousands of users, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few Chargebee reviews and consider the elements that you want in the software such as the price, main functionality, available integrations etc. Then, shortlist a few solutions that fit your needs. Try out the free trials of these products, read online opinions, get information from the maker, and do your investigation thoroughly. This exhaustive groundwork is certain to aid you find the most excellent software application for your company’s specific needs.

How Much Does Chargebee Cost?

Chargebee Pricing Plans:
Free trial
Go
$99/month
Rise
$299/month
Scale
$599/month
New Businesses
By quote
Enterprise
By quote

Growing Businesses

Go – $99/month

  • 3 users
  • Multiple Products/Sites
  • Unlimited Free Trials
  • Tax Reports
  • 1 CC Payment Gateway
  • PayPal
  • ACH
  • Email Notifications
  • Dunning

Rise – $299/month

  • All Go features, plus:
  • 10 users
  • Unlimited Payment Gateways
  • Tax profile – Multiple countries/tax regions
  • SaaS Metrics
  • Salesforce and Avalara

Scale – $599/month

  • All Rise features, plus:
  • 25 users
  • Advance Invoices
  • Custom User Roles
  • Multiple Payment Methods
  • Priority Phone Support

New Businesses – By quote

Enterprise By quote

 

User Satisfaction

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chargebee reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Chargebee. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

1

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Chargebee User Reviews


Anna 2 months ago
Verified
user



Kendra 8 months ago
Verified
user



Ann 8 months ago
Verified
user


What are Chargebee pricing details?

Chargebee Pricing Plans:
Free trial
Go
$99/month
Rise
$299/month
Scale
$599/month
New Businesses
By quote
Enterprise
By quote

Growing Businesses

Go – $99/month

  • 3 users
  • Multiple Products/Sites
  • Unlimited Free Trials
  • Tax Reports
  • 1 CC Payment Gateway
  • PayPal
  • ACH
  • Email Notifications
  • Dunning

Rise – $299/month

  • All Go features, plus:
  • 10 users
  • Unlimited Payment Gateways
  • Tax profile – Multiple countries/tax regions
  • SaaS Metrics
  • Salesforce and Avalara

Scale – $599/month

  • All Rise features, plus:
  • 25 users
  • Advance Invoices
  • Custom User Roles
  • Multiple Payment Methods
  • Priority Phone Support

New Businesses – By quote

Enterprise By quote

 

What integrations are available for Chargebee?

  • MailChimp
  • Authorize.Net
  • Braintree
  • Stripe
  • PayPal
  • eWay
  • Pin Payments
  • Shopify
  • Squarespace
  • ShipStation
  • Refersion
  • Google Analytics
  • Zapier
  • Amazon Payments
  • Worldpay

User reviews


User reviews in total: 12

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Average Rating:

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The most favorable review

Anna

2 months ago


Pros: I like that Chargebee makes it automatic to collect recurring payment. The app was simple to set up with hosted payment pages without the need for coding. We plan to make better use of their API soon. We have been using the system for about six months and they have delighted us many times. One important help was they had ready support available for VAT regulation changes in the EU from the first day. This reduced the hassle and we were able to use the correct VAT percentages for different countries easily. The customer support is quick and effective and they helped us get the tax numbers to CSV exports quickly.

Cons: I don’t have any major complaints. The only minor issue is making Chargebee work smoothly with Stripe. We tried out Baremetrics but it also has issues with Stripe. To be fair, Chargebee offer useful metrics and there is no need for added metrics tools.

The least favorable review

Adrian

11 months ago


Pros: I love that I can change all details about Chargebee without the help of a designer or developer. I have checkouts in multiple languages with different currencies. The support agents are excellent and they provide quick replies to your emails to resolve your issues promptly. Chargebee allows me to provide credit card and cheque payment options to my customers as it also support offline payments. This solution covers all possible scenarios in the recurring payments industry.

Cons: I have no issues with the software and the vendor listens to our feedback to improve the solution. The only feedback I have now is to have more options available in the analytics section.

Published 2 months ago
Verified
user
I like that Chargebee makes it automatic to collect recurring payment. The app was simple to set up with hosted payment pages without the need for coding. We plan to make...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
We have used Chargebee to quickly launch our startup, use various payment gateways with billing options in four currencies, and manage our employees easily. For me, the...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
We use Chargebee to easily manage our subscription billing. The platform is easily scalable for our growing business demands and we can expand effortlessly with full...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
We use Stripe to process payments and Chargbee works smoothly with it. We are able to accept PayPal now which has increased our customer base and international users are...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I simply love the excellent development documentation. It is automatically generated from templates and offers customized examples with your development key, plan ids,...



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Published 8 months ago
Verified
user
I love that it is easy to configure the hosting of customer portal and checkout pages. There is limited need for


What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I love the flexibility of Chargebee. I am based in France and I had no trouble in setting up the app perfectly for my needs including taxes, language, etc. The customer...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
Chargebee resolves all our business problems and I appreciate the effort the vendor has taken to create such a top class subscription solution. Their backend admin...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I appreciate that Chargebee was simple to set up and the in-depth documentation helped a lot. The customer support is prompt and friendly and they resolved my issue...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I own a one-man small business and I usually don’t get helpful customer support from vendors. So, I had to waste a lot of time browsing through forums and websites to...



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