Chartio Review

PROS: The biggest plus point is the app’s ease of use. If you know SQL, you can learn to use Chartio in just a few minutes.

CONS: The biggest minus point is query timeouts. I wish it was possible to run large analytics jobs that take more than half an hour.

PROS: You can easily structure data and get the correct KPIs. Plus, the app provides info required to make structured micro business decisions. You can easily set up your data sources in the system and start getting useful insights quickly.

CONS: I have no complaints. I wish had started using the app a long time ago. Hope my company continues using the tool. I also hope the vendor does not add unnecessary features to make Chartio a big corporate BI system so that they can charge more.

PROS: Chartio helps me access our data at faster speeds which has improved the way I do analytics. Previously, we were using Crystal for our reporting requirements and its slow speed restricted our ability to access data. I am the director of sales and marketing and Chartio gives me instant access to data which helps me make smarter business decisions.

CONS: The user interface needs to be improved. It is difficult to have to navigate back and forth to select dimensions and facts to add to a dashboard. You cannot see the whole description which reduces your chart-building speed. On the plus side, Chartio listens to feedback and are constantly enhancing the chart customization options and user interface which is making it a better tool with every passing day.

PROS: Chartio helps us make data decisions every day. The interactive mode without database is excellent and makes things very easy. Another advantage is you can sort and view data in various ways other than table.

CONS: There are a couple of glitches: Sometimes the interactive mode doesn’t transcribe in SQL in a likeable manner. Plus, it could report failure and inability to convert data in a chart in a better manner.

PROS: Chartio is easy to use. You can use SQL to create charts. If you do not know coding, you can use the drag and drop interface. Plus, you can use filters to explore deeply and check all segments of your data.

CONS: My only grouse is against redshirt resource management. If you refresh the dashboard, it simultaneously runs all the queries and even times out sometimes.

PROS: Chartio has vastly improved over the past one year that we have been using it. The vendor seems to heed to customer feedback and do improvements as required. You can use the drag-and-drop to easily transform simple queries into live-updating graphs. For complex queries and for cases where the data is not well organized, you can use custom SQL queries across multiple tables.

CONS: There are two areas where I would like to see improvements, which would benefit me: There could be better sharing, there is no need for a user account simply to see a dashboard. Second, we should be able to configure the appearance more easily, for example, changing fonts, axes, etc.

PROS: It is great that I can easily display charts and share them with my team members. This makes it simple to discus metrics with them. I use Chartio to easily manage my team and communicate my objectives and needs to the other management executives I work with.

CONS: The learning curve is a bit steep. But once I got the hang of using the product, it was smooth sailing afterwards with no issues.

PROS: Chartio is easy to use with a clean user interface and all the features we need without any needless bells and whistles. It supports a wide range of data sources that cover all the popular and advanced data warehouse systems. It is easy to blend data from different sources by merging different layers together.

CONS: There are a couple of areas where Chartio can improve. There can be more transparent usage of each created dashboard and account. The vendor charges by seat but there is no info on how frequently each seat is used. This means the administrator is not able optimize usage in the company. Second, there could be better data caching and query in sequence. Some dashboards have multiple charts. When people visit these dashboards, a large amount of queries are initiated to the database simultaneously.

PROS: The absence of a business layer in between is a big advantage. You can access the data source directly and infer the physical relationships. This is a great feature that makes Chartio stand out among the BI apps in the market. Plus, Chartio keep adding more data sources to their list. It is an elegant and simple system that is easy to maintain.

CONS: The user interface could be vastly improved. While the app offers powerful features, its UI is poor compared to other solutions. Plus, you cannot know about the usage from various users. This is an important feature for a client like Optimizely. Finally, the ACL permissions and dashboards categorization features could be further improved.

PROS: Chartio stands out for its collaboration capabilities. Everyone in our company from the data scientist to management executives knows what they can do with the app and what they can’t. The features do not seem restricted, but create an intuitive and natural feeling when you view the same charts as everyone else.

CONS: Chartio has limited integrations with many popular cloud apps. This has affected my ability to use the software in new industries. A few competitor systems like Xero Accounting have these integrations. However, it is easy to import a flat file into Chartio and everything functions well after that including joining with real databases.

PROS: The highlights of Chartio are the SQL mode and the drag and drop functionality.

CONS: We should be able to make real funnels that ensure users perform the first step and then move to the next. The current funnels only provide info on the number of users who perform each step. This is misleading and wrong.