Chorus Review
What is Chorus?
Chorus is a definitive conversation intelligence platform built to help sales managers, customer success teams and marketing teams transcribe, store, and analyze business conversations. It is a compelling change-agent engineered to enhance effectiveness and efficiencies, enabling managers to make sales rep successful. The platform empowers businesses to discern moments influencing their sales outcomes, and it can be implemented to streamline real-time sales coaching and collaboration.
Chorus makes it easy for a business to implement data-driven and customer-centric models and replicate what works for the customers and the business itself. The solution makes communication and conversations effective, and integrates that collective learning to the organization to drive the performance of sales and revenues teams. Chorus is simply designed to help organizations take advantage of the insights derived from their discussions with customers.
Show MoreOverview of Chorus Benefits
There is no denying; conversations are the heartbeat of any organization and its customer relationships. For this reason, any forward-thinking business must come up with ways to capture and store the countless conversations it makes every day.
Traditionally, many businesses have turned to CRM systems to capture data from customer-facing calls. However, these systems only capture a meager 5% of the information, and that is where Chorus comes in. The solution makes a significant difference for business and delivers the following benefits:
Enhance visibility
Chorus is designed to gather all information disseminated via customer facing calls in real-time. The solution records, manages, and transcribes calls while highlighting the key moments during these conversations. It functions as a central repository of critical data that can be used by sales teams to drive deeper learning, derive advanced insights, and expand training capabilities. Strategically also, it enhances visibility into your business’ most critical asset and enables teams to streamline communications, monitor timelines, and organize faster.
Increased team productivity
Chorus is also renowned at increasing team performance. The solution’s proprietary algorithms allow you to derive AI-powered insights that can be put to action to aid customer relationships and increase productivity. The AI captures, summarizes, and transcribes call notes into the existing CRM system, allowing employees to focus on building relationships. In addition, they deliver smart summaries that make it a breeze to pinpoint new CRM opportunities with unprecedented visibility.
Better team collaboration
By capturing and analyzing every customer meeting and sales call, Chorus’ conversation cloud makes it easy for everyone in your organization to collaborate more closely. It enables all employees to become more data-driven and customer-centric while maintaining organizational alignment at speed.
Show MoreOverview of Chorus Features
- Call sharing
- Distributed call recording
- Recording bookmarking
- Instant retrieval
- Event triggered recording
- Scheduled recording
- Video call recording
- On-demand recording
- File transfer
- Archiving
Chorus Position In Our Categories
Because companies have specific business demands, it is only logical they steer clear of picking an all-encompassing, ideal software solution. Nevertheless, it would be hard to try to find such application even among branded software systems. The correct thing to do would be to spell out the varied main functions that merit careful thought like key features, costing, skill aptitude of staff members, organizational size, etc. Thereafter, you should do your research comprehensively. Browse over these Chorus review articles and explore each of the software programs in your list in detail. Such all-encompassing product research ascertains you steer clear of unfit software products and subscribe to the system that provides all the aspects your company requires.
Position of Chorus in our main categories:
TOP
200
Chorus is one of the top 200 Sales Tools products
If you are considering Chorus it could also be beneficial to analyze other subcategories of Sales Tools listed in our base of B2B software reviews.
Each enterprise has its own characteristics, and may need a particular type of Sales Tools solution that will be designed for their company size, type of customers and staff and even particular niche they deal with. We advise you don't count on getting an ideal solution that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Chorus Sales Tools reviews first and even then you should keep in mind what the software is intended to do for your company and your staff. Do you require a simple and straightforward app with only essential functions? Will you really use the advanced functionalities needed by experts and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a solid software that will match your budget.
How Much Does Chorus Cost?
Chorus Pricing Plans:
Free Trial
Quote Based Plan
Contact Vendor
What are Chorus pricing details?
Chorus Pricing Plans:
Free Trial
Quote Based Plan
Contact Vendor
Chorus doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom price quote.
User Satisfaction
Positive Social Media Mentions
231
Negative Social Media Mentions
3
We realize that when you make a decision to purchase a Sales Tools it’s vital not only to learn how professionals evaluate it in their reviews, but also to discover whether the real people and enterprises that purchased these solutions are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Chorus reviews across a vast range of social media sites. The data is then presented in an easy to understand way showing how many clients had positive and negative experience with Chorus. With that information available you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Chorus?
Chorus integrates with the following applications:
- Google Suite
- Salesforce
- Outlook 365
- Slack
- Five9
- Outreach
- SalesLoft
- RingCentral
- Zoom
- Google Meet
- GoToMeeting
- BlueJeans
- WebEx
- Join.me
- Clearslide
- UberConfrence
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