Cien REVIEW

Sales Software

No user reviews
USER SATISFACTION 97%
OUR SCORE 8.0

What is Cien?

Cien is a mobile app that is powered by an innovative AI engine. It is created to help you measure sales performance and identify areas where your team can excel and achieve excellent sales results. Cien greatly boosts the sales productivity of your team, acting like a FitBit for your sales team and giving them insights and advice to drive and encourage customers to perform the desired sales behavior.

Designed mainly for SaaS or subscription based services companies, Cien makes it easy for users to achieve significant ROI, even by as much as 1,000% by integrating ROI calculation right into the app. Cien makes the calculations based on the on gross margins of your products and measures indicators that matter. The app also tracks your ROI milestones to ensure that you are always on the right path.

Overview of Cien Benefits

Cien is a mobile app that is built on 30 years of combined experience in the SaaS industry, created to help SaaS companies address familiar problems that come with selling software or technology service. Clearly, it is not a product optimized for other industries but developers have stated that they plan to improve Cien in the future and roll out a version that can cater to varying indusrties and their respective requirements.

Among the most notable benefits Cien brings to the table is mobility and flexibility. As a mobile-based application, Cien does not require users to undergo intensive training to get fully familiar with the product. It is an intuitive platform. That said, Cien has a customer success team ready to provide you with assistance and guidance to help you get started. The best thing about their support team is that they won’t stop until you start receiving value from your investment.

Fueled by a robust artificial intelligence (AI) engine, Cien is designed not only to analyze data, but dissect tons of information and discover patterns that allows it to make projections and forecasts that are nearly precise. With Cien, you have the data and the details you need to empower your sales team and significantly improve their sales performance.

Cien’s powerful AI engine takes into the equation intagible factors on top of the standard KPIs. Unlike most CRMs today, Cien also measures team mood, product knowledge, work ethic, closing ability and season.

Overview of Cien Features

  • Sales Performance Review
  • Sales Analytics
  • Sales AI
  • Sales Automation and Attribution
  • Automatic Forecasting
  • Daily Pulse
  • Team Sentiment Analysis
  • Productivity Metrics
  • ROI Tracking
  • Individual Feedback
  • Customization

What Problems Will Cien Solve?

Scenario 1 – How do I stop the decline of sales productivity?

As sales organizations grow, their overall productivity per sales rep declines. Cien was built on the premise that when building a sales organization, you can hire the most motivated people in the world but it won’t scale. It’s as if if there’s a law of decreasing returns when it building sales organizations. Cien’s Mentor feature detects potential problems, recommends next actions and gives sales teams a set of recommended actions and best practices to follow to keep sales productivity high.

Scenario 2 – How should I compensate sales people?

Sales organizations often don’t know what is contributing to a completed sale. Is it the quality of leads from marketing, the promptitude of the inside sales rep, the closing ability of an account executive, or simply the sales territory where the customer is located? With Cien’s Sales Value Chain feature, sales leaders can accurately measure the relative contribution of each chain in the sales value chain and compensate the right person in the sales team for the right reason.

Scenario 3 – How should I allocate and plan my sales and marketing budget?

When it comes to planning budgets and headcount, it can be difficult for sales leaders to understand the revenue impact of spending more money on marketing, or hiring an additional inside sales professional or an additional account executive. Cien’s budget allocation tool provides sales professionals with the ability to stop making budgeting and hiring decisions based on gut feel or rules of thumb. It applies data science based on a company’s historical and predicted metrics to automatically recommend the optimal allocation of resources.

Awards & Quality Certificates

Cien Position In Our Categories

Position of Cien in our main categories:

200

Cien is one of the top 200 Business Intelligence Software products

200

Cien is one of the top 200 Sales Software products

200

Cien is one of the top 200
Business Intelligence Software products

200

Cien is one of the top 200
Sales Software products


If you are considering Cien it could also be beneficial to analyze other subcategories of Best Business Intelligence Software listed in our database of B2B software reviews.

Since each company has particular business wants, it is prudent for them to desist from looking for a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such a platform even among market-leading software solutions. The smart thing to do would be to catalog the various important factors that need consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Cien reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive homework can ensure you reject ill-fitting applications and zero in on the system that offers all the features you require for business success.

How Much Does Cien Cost?

Cien Pricing Plans:

Cien offers a single enterprise pricing plan for all customers, to be covered either monthly or annually. Here are the details:

Cien – $49/user/month or $39/user/month (annual billing)

  • License for all authorized Users to access the Cien App
  • Customer Success process, including meetings and training material
  • Free email and phone help support during business hours (8-4 EST)

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cien reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cien. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

105

NEGATIVE SOCIAL MENTIONS

3

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • China
  • Germany
  • India
  • Japan
  • Spain
  • France
  • Russia
  • Italy
  • Dutch
  • Portugal
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Cien pricing details?

Cien Pricing Plans:

Cien offers a single enterprise pricing plan for all customers, to be covered either monthly or annually. Here are the details:

Cien – $49/user/month or $39/user/month (annual billing)

  • License for all authorized Users to access the Cien App
  • Customer Success process, including meetings and training material
  • Free email and phone help support during business hours (8-4 EST)

What integrations are available for Cien?

Cien integrates with Salesforce.com and all of its sales cloud ecosystem partners.

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