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ClickUp Review

ClickUp
Our score: 9.0 User satisfaction: 97%

What is ClickUp?

ClickUp’s productivity platform is an all-in-one solution. This online collaboration and project management platform in the cloud gives teams a central place to meet, plan, and work together on projects. They can work with a variety of tools, such as those for managing tasks, documents, chat, goals, whiteboards, and more.

Clickup is simple and designed with small and large businesses in mind. It has tools for communicating and working together, tools for assigning and keeping track of tasks, alarms, and a toolbar for tasks. It’s meant to cover all of the most important parts of a business, like sales, marketing, design, and development.

A hybrid project management tool, Clickup has many features that can be customized with a few mouse clicks to fit the user’s needs. Users, whether managers, developers or writers, get help with tasks based on their wants. This makes it possible for teams of any size or make-up to do their work more efficiently, leading to higher productivity levels.

Users can also send comments and tasks to individual team members or groups of team members. They can mark comments and tasks as completed or still being worked on or create their own statuses. Users can see who is in charge of which projects by viewing them on an agile dashboard or in an organized database. The activity stream shows new tasks and tasks that have been finished as they are made and finished.

The user can also set up notifications to be sent only for certain events. When another team member mentions the user in a discussion, a notification is sent to the user, and the user’s comments can be edited even after they have been posted.

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Overview of ClickUp Benefits

Collaboration made-easy with everything in one place

ClickUp automates sprints, thus reducing micromanagement and increasing productivity. Users can also create intake forms that convert bug reports into tasks. Meanwhile, customer feedback combined with engineering tools improves decision-making. Users can also monitor their progress. To keep projects moving, it visualizes Agile workflows and identifies bottlenecks. Sorting boards by status, due date, and priority is required for team alignment.

Streamline product management and ship faster

ClickUp helps plan, align, and launch products. It aids teams in developing clear roadmaps with 10+ customizable product views. Besides, ClickUp’s sprints help build teams by maximizing talents. Meanwhile, ClickUp has feedback and growth tools. By connecting Zendesk, Intercom, and Zapier, users can make feedback loops for customers and keep track of their progress.

Build and Manage Teams

ClickUp streamlines HR. Custom views simplify performance, engagement, and development management. Create a centralized employee database for secure report sharing. This tool also simplifies hiring. Custom statuses, workflows, and template automation help users organize applicants, candidates, and outreach. Finally, ClickUp improves onboarding. Effective onboarding lets new hires contribute immediately. Tasks, documents, and comments help foster feedback and collaboration.

Take charge of operations

ClickUp helps users improve operations and concentrate on growth. By customizing dashboards to show major activities and who’s in charge, ClickUp assists users in organizing administrative tasks. Meanwhile, templates help reduce “busywork” while users get reminders to order supplies, pay employees, and complete other recurring tasks. Real-time collaboration allows users to fine-tune processes. Simple delegation of tasks and comments ensures nothing is overlooked.

Hit marketing targets

Manage tasks, campaigns, documents, and clients all in one platform. It allows users to work together as a group. Users can align objectives and collaborate across tasks and documents to successfully execute strategy. The tool also allows for building a marketing timeline. Consider how long a campaign will take and how tasks will be connected.

Seamless design management

Users can view design projects at a glance, customize the view, and manage details and workflows through lists, boards, calendars, and Gantt charts. Streamlining allows for faster approvals and feedback. Users can quickly review designs and take notes on them. They can also share attachments, invite guests, and give comments to make quick changes. Users can also design in Figma and Invision, embed projects and mockups, update them, and work on them together without leaving ClickUp.

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Overview of ClickUp Features

  • Assign Comments
  • Resolve Comments
  • Filter by Status
  • Customize Assignees
  • Collaboration Detection
  • Image Mockups: Comments & Tasks
  • Multiple assignees
  • Threaded Comments
  • Multi-Task Management
  • Super Rich Editing
  • Tabs
  • Three Different Views
  • Custom Statuses
  • Simple Statuses
  • Priority
  • Agile Board View
  • Box View
  • Progress Percentage
  • Hierarchy
  • Custom Notifications
  • Activity Stream
  • Mentions
  • Slack Unfurl
  • Drag and drop reordering
  • Smart Search
  • Gantt Chart
  • Calendar
  • Mobile Apps
  • Clear Notifications
  • Edit Comments
  • Machine Learning

What Problems Will ClickUp Solve?

Problem #1: Fragmented project management ecosystem

The project management ecosystem is fragmented, with simple tools like Trello coexisting with overly complex and difficult-to-use systems like JIRA. As a result, the majority of teams use a “Frankenstein” approach, which means that their workflow is made up of three or more tools. Numerous companies develop software for project management, and there will always be more. However, the vast majority are carbon copies of one another. The only thing that distinguishes them is where they fall on a scale of how difficult each task is to complete.

Solution:

ClickUp’s mission is to eliminate this unnecessary lack of productivity by combining the most useful features of various other tools into a single, unified platform. On the one hand, ClickUp provides businesses with a single platform that can meet all of their team management needs from start to finish. ClickUp, on the other hand, offers users a platform for managing their personal lives through the use of calendars, reminders, digital scratchpads, and notes, all of which are seamlessly integrated.

Problem #2: Communication issues among teams

Communication issues frequently arise in teams working on projects that involve both design and development. This is due to the fact that developers typically use JIRA for communication, whereas designers typically use InVision.

Solution:

Using ClickUp’s Image Mockup feature, users can comment and create tasks directly on images, ensuring that design and development are on the same page.

Problem #3: Unmet deadlines due to inaccurate estimates

The project’s completion has been pushed back due to inaccurate time estimates.

Solution:

The majority of people grossly underestimate how long it will take to complete a task. As a result, project managers frequently miss deadlines because their teams are unable to deliver their work on time. Thanks to ClickUp’s Machine Learning functionality, inaccurate time estimates are a thing of the past. ClickUp can automatically account for this difference by assigning team members a kind of “time estimate handicap,” giving project managers a more realistic idea of when a project will be completed. This is accomplished over time by learning from the estimates and actual delivery dates provided by individual team members.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

ClickUp Position In Our Categories

Knowing that businesses have particular business-related demands, it is only reasonable they avoid selecting an all-in-one, ”best” solution. Nevertheless, it is nearly futile to chance on such an app even among recognizable software systems. The best step to do should be to spell out the varied key functions which require inspection like key features, costing, technical skill ability of the users, organizational size, etc. After which, you should conduct your research fully. Have a look at these ClickUp analyses and explore the other software options in your list more closely. Such comprehensive research guarantee you keep away from unfit apps and pay for the system which delivers all the tools your company requires.

Position of ClickUp in our main categories:

TOP 50

ClickUp is one of the top 50 Project Management Software products

TOP 20

ClickUp is one of the 20 Resource Management Software products

Since each enterprise has unique business needs, it is advisable for them to refrain from seeking a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a system even among popular software platforms. The smart thing to do would be to jot down the various vital factors that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some ClickUp Project Management Software reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you weed out ill-fitting systems and select the system that presents all the features you need for business success.

How Much Does ClickUp Cost?

ClickUp Pricing Plans:

Free Trial

Free

Free

Unlimited

$5/user/month

Business (mid-size teams)

$12/user/month

Business (multiple teams)

$19/user/month

Enterprise

Contact Vendor

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What are ClickUp pricing details?

ClickUp Pricing Plans:

Free Trial

Free

Free

Unlimited

$5/user/month

Business (mid-size teams)

$12/user/month

Business (multiple teams)

$19/user/month

Enterprise

Contact Vendor

Next to the free plan, ClickUp offers a monthly/annual unlimited pricing subscription and business plans. Here are the details:

Free 

  • 100MB Storage
  • Unlimited Tasks, Free Plan Members
  • 2-Factor Authentication
  • Collaborative Docs
  • Kanban Boards
  • Real-Time Chat
  • Whiteboards
  • Sprint Management
  • In-App Video Recording
  • Native Time Tracking
  • 24/7 Support

Unlimited – $5/user/month (annual billing)

Everything on free forever, plus:

  • Unlimited Storage, Integrations, Dashboards, Gantt Charts, and Custom Fields
  • Guests with Permissions
  • Teams (User Groups)
  • Email in ClickUp
  • Form View
  • Goals & Portfolios
  • Agile Reporting
  • Resource Management

Business (mid-size teams) – $12/user/month (annual billing)

Everything on unlimited, plus:

  • Google SSO
  • Unlimited Teams
  • Custom Exporting
  • Advanced Public Sharing, Automations, Dashboard Features, Time Tracking
  • Granular Time Estimates
  • Timelines & Mind Maps
  • Workload Management
  • Goal Folders

Business (multiple teams) – $19/user/month (annual billing)

Everything on Business (mid-size teams), plus:

  • Team Sharing
  • Subtasks in Multiple Lists
  • Custom Role Creation. Permissions and Capacity in Workload
  • Increased Automation and API
  • Admin Training Webinar
  • Priority Support

User Satisfaction

Positive Social Media Mentions 89
Negative Social Media Mentions 2

We realize that when you make a decision to buy a Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to discover whether the actual users and businesses that bought these solutions are genuinely content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ClickUp reviews across a vast range of social media sites. The data is then presented in an easy to digest form revealing how many customers had positive and negative experience with ClickUp. With that information at hand you should be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish
  • French
  • Portugese

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ClickUp?

ClickUp integrates with 0ver 1,000 business systems and applications, including, but not limited to the following:

  • Slack
  • Github
  • Microsoft Outlook
  • Hubspot
  • Google Drive
  • Harvest
  • Zoom
  • Vimeo
  • YouTube
  • Loom
  • Chrome
  • Zendesk
  • Tableau
  • Twilio
  • Dropbox
  • Everhour
  • Toggl

Check the full list: https://clickup.com/integrations

ClickUp User Reviews

ClickUp average rating:

Average score
4.3/5 (15 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Webster

PROS: ClickUp is so far the best productivity app I've ever used, and I've used it quite a lot! It basically combined the best parts of similar apps. It has pretty amazing features such as recordings and automation. It can be integrated with other apps easily, and it definitely does its job of streamlining our team's workflows. They also have the best customer service ever!

CONS: The notifications are too much because the default setting notifies users almost about everything. I hope they could fix this soon.

Reviewed 4 years ago

Read full review >

The least favorable review

Cathrine

PROS: ClickUp offers a user-friendly experience. It has a great layout which makes it enjoyable to use. I love that every task can be linked to the profile of the user (assignee). We could also link it to the community profiles of our prospective customers. My team and I can also communicate in-app.

CONS: I had some problems with its integration with Gmail.

Reviewed 4 years ago

Read full review >

More reviews from 15 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Different level of organizing

Read full review >
Kenny
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.10.2021 Company Size: 1-10 Employees Industry: N/A

PROS: It has a great user interface. I also like that there are multiple ways to organize tasks. Using Notes and Docs to create task is possible, too.

CONS: It's had to organize Docs and Notes.

What do you think about this review?

Great Poor

Easy to learn, easy to use

Read full review >
Eloisa
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I love the user interface. It's really user-friendly. The app also gets the job done -- adding tasks -- in just a matter of few clicks.

CONS: I wish there's a faster way to edit the task. Right now we have to click and select edit before we can do so. I wish we could edit it right away just upon clicking the text.

What do you think about this review?

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Show More User Reviews (15)

Best productivity app out there!

Read full review >
Webster
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2021 Company Size: 1-10 Employees Industry: N/A

PROS: ClickUp is so far the best productivity app I've ever used, and I've used it quite a lot! It basically combined the best parts of similar apps. It has pretty amazing features such as recordings and automation. It can be integrated with other apps easily, and it definitely does its job of streamlining our team's workflows. They also have the best customer service ever!

CONS: The notifications are too much because the default setting notifies users almost about everything. I hope they could fix this soon.

What do you think about this review?

Great Poor

Improved our team’s workflow and performance

Read full review >
Cathrine
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.08.2021 Company Size: Industry: N/A

PROS: ClickUp offers a user-friendly experience. It has a great layout which makes it enjoyable to use. I love that every task can be linked to the profile of the user (assignee). We could also link it to the community profiles of our prospective customers. My team and I can also communicate in-app.

CONS: I had some problems with its integration with Gmail.

What do you think about this review?

Great Poor

An advanced to-do list

Read full review >
Tyrique
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.07.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: This is an amazing app to keep your project organized! It's super easy to use with all those convenient keyboard shortcuts and multiple view options.

CONS: I don't understand some of the functions. I also don't get the difference between a professional and a free account. It seems the same to me.

What do you think about this review?

Great Poor

Feature packed but almost impossible to navigate

Read full review >
Jammi V
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

2/5

Ease of Use

Published on: 26.07.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Feature packed - especially the Mind Map and Box views Great integrations

CONS: Very cluttered UI - an information tsunami Cloud syncing for updates is patchy No background colors anywhere, so it's tough to get info from a quick view Only white background makes it hard to note board status and other details UI sizing is horrid. Using macOS zoom is the only option, which makes it slightly usable in some views only Important buttons are hidden away in vague corners, too small to notice Vast gulfs of space that can't be resized No Teams integration as a tab Mobile app pales in comparison to competition

What do you think about this review?

Great Poor

The best PM software in the market

Read full review >
Jamir
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 20.06.2021 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: I love that it can be linked to Google Calendar, which makes it easier to add tasks based on the schedules I made on various platforms. It can import and export tasks. It's also customizable and integrates well with the various app such as Slack, spreadsheet programs, etc. It easily adapts based on the user's needs.

CONS: I hope changing/moving the dates can be done easily wherein it can be adjusted globally. For example, changing the start day would also change the due date. I hope there's an option to do that.

What do you think about this review?

Great Poor

Best for managing remote workers

Read full review >
Eldridge
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 26.05.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The best part of this app is that it's free, even though it has a lot of functions and super easy to use! We can create different task listings for every department and unit.

CONS: I hope there's a way to filter the task status -- what's overdue, what's almost due. We also wish it has 6 free spaces.

What do you think about this review?

Great Poor

Helpful program for project managers

Read full review >
Rory
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.05.2021 Company Size: 1-10 Employees Industry: N/A

PROS: This program is user-friendly, customizable, and adaptable based on your organization's needs.

CONS: Because it has so many functions, it might be overwhelming to customize it based on the needs.

What do you think about this review?

Great Poor

Project monitoring made easy!

Read full review >
Destiney
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 15.04.2021 Company Size: 11-50 Employees Industry: Higher Education

PROS: I love that this app can be integrated with Slack! It definitely makes our communication with the team so much easier. It's also super easy to use which makes the onboarding and learning process for new members a lot faster.

CONS: It doesn't have a stand-alone app. We have to access it through a browser.

What do you think about this review?

Great Poor

Team leaders need this!

Read full review >
Victor
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.03.2021 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: This program helps us a lot in organizing our tasks, our schedules, and due dates. It has a pretty cool color-coding system. Designating tasks among the users is a breeze. The notifications can also be customized based on your needs. It's the best.

CONS: There are four things that need to be improved in ClickUp: (1) the chat view is a little confusing; (2) the default setting for notifications is "send to all" so it overwhelms our inboxes; (3) it doesn't allow multiple dropdown list to stay open; and lastly, (4) entering a subtask can still be improved to make it a more smooth process.

What do you think about this review?

Great Poor

Top-notch program!

Read full review >
Herminio
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.04.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: ClickUp has so many great features that I can get for free!

CONS: It's super easy to use. The only tricky part is the installation which could be a bit overwhelming for non-experienced users.

What do you think about this review?

Great Poor

Great for work and personal use

Read full review >
Elda
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.04.2020 Company Size: 1-10 Employees Industry: Internet

PROS: It's a great management tool, but it's also an amazing tool to organize your virtual workspace! It's easy to use and the easy integration with Google apps makes it even better than its competitors.

CONS: I wish they could make the Google Calendar integration bi-directional -- meaning a task made in ClickUp will be added to Google Calendar. I also wish it could map perfectly with GTD.

What do you think about this review?

Great Poor

Great for PR agencies

Read full review >
Nickolas
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.04.2020 Company Size: 11-50 Employees Industry: Public Relations and Communications

PROS: Our planning process is made easier with Clickup because of how flexible and adaptable it is. It's also best for teams that are working remotely.

CONS: The mobile app is a little slow.

What do you think about this review?

Great Poor

Amazing platform for both Project and Task Management

Read full review >
Narek Ter-Martirosyan
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.05.2019 Company Size: 51-100 Employees Industry: Package/Freight Delivery

PROS: Hierarchy - Team / Space / Project / List / Task / Subtask Multiple assignee Comment assignee Custom statuses - for Space / Project / List levels Multiple dependencies - Waiting on / Blocking Reports - filter / sort / export Templates - for every level Live commenting and editing Archive - Space / Project / List / Task Multi-task editing Minimizing tasks Repeating tasks Checklists Slash "/" Commands ClickUp family - Web version, Smartphone and Desktop apps Personal Notepad Extensions for browsers (ClickUp / Notepad)

CONS: Everything is good for us.

What do you think about this review?

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Different level of organizing

Read full review >
Kenny
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.10.2021 Company Size: 1-10 Employees Industry: N/A

Easy to learn, easy to use

Read full review >
Eloisa
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.10.2021 Company Size: More than 100 Employees Industry: N/A

Best productivity app out there!

Read full review >
Webster
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2021 Company Size: 1-10 Employees Industry: N/A

Improved our team’s workflow and performance

Read full review >
Cathrine
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.08.2021 Company Size: Industry: N/A

An advanced to-do list

Read full review >
Tyrique
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.07.2021 Company Size: 1-10 Employees Industry: Information Technology and Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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