ClientFlow Review
What is ClientFlow?
ClientFlow is a project management software with a shared inbox functionality, created specifically for client service teams. The solution helps users stay on top of their email conversations, manage tasks, and control their timesheets within a single, unified environment. With ClientFlow, teams become more efficient in collaborating and communicating with each other while managers simplify the way they create and manage tasks, organize projects, and monitor progress among others.
Communication within teams and with clients are all a breeze as every email is shared and accessible, thanks to ClientFlow’s Shared Inbox feature. Communication, approvals, and responses are standardized, customized, and if need be automated, speeding up the communication process which then results in increased productivity and overall efficiency.
Show MoreOverview of ClientFlow Benefits
Shared Inbox
ClientFlow gives you a robust solution that unifies and streamlines both external and internal communication and collaboration processes with a shared inbox functionality. This feature allows you to put all your client-related emails in a single inbox, making it easy for you to create custom and standard responses, manage and approve requests, and automate repeat conversations.
All emails placed in the Shared Inbox are visible to all team members. You and other people are able to see incoming emails and conversations in their inbox and they don’t have to switch to the group mail account to know who is saying what.
Because communication within the team is centralized, collaboration is much improved. The Shared Inbox functionality eases the facilitation of group conversation, assigning of tasks, and coordination of team members to mention a few.
Comprehensive Project Management
ClientFlow comes with a plethora of tools that help you create projects and organize the details long before you and your team start to work. From assigning tasks to setting due dates and deadlines to providing description per project and task, ClientFlow lets you do all that without any hiccup.
Each person works at a pace of their own. With ClientFlow, you and other team members can personalize your respective dashboards, modifying it to show project details, status, tasks, and schedules that are relevant to your work, allowing you to plan and execute accordingly.
Show MoreOverview of ClientFlow Features
- Client Communication
- Approvals
- Message Templates
- Custom Branding
- Actionable via Email
- Mail Tracking
- Smart Actions
- Team Inbox
- Common Inbox for Clients
- Advanced Filters
- Assign Conversations
- Internal Comments
- Open and Close Threads
- Follow Conversations
- Reminders
- Task Comments
- Task Status
- Time Tracking
- Kanban Board
- Due Dates
- Sub Tasks
- Notifications
- Attachments
- Descriptions
- Bulk Time Clocking
- Time Logs
- Budgeted Time
What Problems Will ClientFlow Solve?
Problem 1: When multiple people are managing group mail accounts such as info@ or contact@, there is no clarity as to who should respond to incoming mail.
In ClientFlow, conversations can be assigned to specific team members. Also, to collaborate internally, users end up forwarding emails to their individual accounts or start conversations with teammates in the same thread. This leads to clustering of inboxes and disorganization of internal and external communication. In ClientFLow, users can simply add comments which are visible only to teammates.
Problem 2: There is a disconnect between conversations of a particular project and the tasks associated with it.
At ClientFlow, Tasks can be created from conversations and all conversation associated with the task can be viewed in the task itself. This enables users to clearly understand the context and work better.
Problem 3: When companies work with multiple clients projects, their inbox becomes cluttered with emails from all projects, There is no organization.
In ClientFlow, users can segregate conversations based on projects and clients.
Awards & Quality Certificates
ClientFlow Position In Our Categories
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Position of ClientFlow in our main categories:
TOP
500
ClientFlow is one of the top 500 Project Management Software products
It is essential to keep in mind that hardly any software in the Professional Services Automation Software - PSA category will be an ideal solution able to match all the goals of various company types, sizes and industries. It may be a good idea to read a few ClientFlow Professional Services Automation Software - PSA reviews first as specific solutions may perform well exclusively in a very small set of applications or be prepared with a really specific industry in mind. Others may work with an intention of being simple and intuitive and therefore lack complicated functions needed by more experienced users. You can also find services that focus on a large group of users and provide a complex feature toolbox, but that in most cases comes at a higher cost of such a service. Ensure you're aware of your needs so that you choose a solution that offers specifically the elements you look for.
How Much Does ClientFlow Cost?
ClientFlow Pricing Plans:
Free Trial
ClientFlow Pro
$19/user/month
ClientFlow Enterprise
Contact vendor
What are ClientFlow pricing details?
ClientFlow Pricing Plans:
Free Trial
ClientFlow Pro
$19/user/month
ClientFlow Enterprise
Contact vendor
ClientFlow offers the following basic/enterprise pricing schemes:
ClientFlow Pro – $19/user/month
- Minimum 2 Users
- 24/7 Customer Support
- Unlimited Threads
- Unlimited Approvals
- Unlimited Tasks
- Unlimited Time Entries
- Unlimited Clients
- Unlimited Projects
- Unlimited Client Contacts
ClientFlow Enterprise – Custom Enterprise Pricing
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you decide to purchase a Professional Services Automation Software - PSA it’s vital not only to see how experts score it in their reviews, but also to discover whether the real users and companies that purchased it are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ClientFlow reviews across a broad array of social media sites. The data is then featured in a simple to digest form indicating how many people had positive and negative experience with ClientFlow. With that information at your disposal you will be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ClientFlow?
ClientFlow integrates with the following applications and more:
- Gmail
- Zapier
- Dropbox
- Google Drive
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