IT Pro Dashboard Review

IT Pro Dashboard
Our score: 8.0 User satisfaction: 96%

What is IT Pro Dashboard?

IT Pro Dashboard is a comprehensive IT Ticketing and Professional Services Automation (PSA) Software developed by Karisoft that enables users to take full control of their IT business. It provides IT businesses with a robust set of functionalities that are designed to streamline and simplify the processes and workflows of small to mid-size IT enterprises.

With IT Pro Dashboard, IT businesses are able to monitor and record their service activities, billable time, employees’ working hours, and more with unparalleled accuracy, significantly impacting profit margins. The software accelerates business growth by running your operations faster and solving problems quicker, therefore driving efficiency and at all levels boosting profitability.

Overview of IT Pro Dashboard Benefits

IT Pro Dashboard comes with a task management functionality that ensures all your tasks are organized and addressed based on priority, schedule, and more. You and your team will definitely not miss crucial tasks and deadlines as IT Pro Dashboard allows you to schedule, assign, and reassign service tickets easily to the most qualified engineers.

You can even delegate multiple engineers to address a single ticket. Its drag and drop interface allows you to smoothly assign tickets and move schedules between engineers.

The software also has a mobile app that works well with smartphones and tablets that run on iOS, Android, and Windows operating systems. That means you and your engineers can access the system, take a look at their tasks, and process tickets even when they are on the field and away from the office.

Whenever you access IT Pro Dashboard, you get real-time information. This allows you and your engineers to make better decisions and take smart actions about your operations, processes, and more.

The software provides management with a real-time view of the total work hours their service engineers and field technicians spend on project sites and service requests. This functionality allows you to calculate how much revenue can be expected and how many hours your employees have spent on actual work, resulting in faster and more accurate invoicing and billing, which then leads to highly improved cash flow.

Overview of IT Pro Dashboard Features

  • Task Management
  • Billing
  • Alerts
  • Reports
  • Document Management
  • Helpdesk
  • Contracts
  • Client Portal
  • CRM
  • POS

What Problems Will IT Pro Dashboard Solve?

1. IT Pro Dashboard empowers your technical staff to report their provided services in real time and on daily basis.

2. IT Pro Dashboard accelerates service to invoice process, saving lots of time for administration and accounting staff.

3. IT Pro Dashboard enables customers to create their own tickets by either sending an email, completing a web form or using client portal to issue their own tickets. Your staff saves time and improves their efficiency as customers provide them with an accurate description of their problem.

Awards & Quality Certificates

IT Pro Dashboard Position In Our Categories

Since companies have specific business-related requirements, it is prudent that they avoid going for a one-size-fits-all, ideal software solution. Needless to say, it is almost impossible to stumble on such application even among branded software solutions. The practicable thing to undertake should be to list the various key factors which require examination such as important features, price plans, skill aptitude of staff members, company size, etc. The second step is, you should conduct the research to a full extent. Browse over these IT Pro Dashboard evaluations and explore the other solutions in your list more closely. Such well-rounded product research ensure you avoid unsuitable apps and buy the system that provides all the tools your business requires to realize efficiency.

Position of IT Pro Dashboard in our main categories:

TOP 500

IT Pro Dashboard is one of the top 500 Project Management Software products

IT Pro Dashboard is also listed in the following subcategories:

It is crucial to keep in mind that virtually no app in the Professional Services Automation Software - PSA category is an ideal solution able to meet all the needs of different business types, sizes and industries. It may be a good idea to read a few IT Pro Dashboard Professional Services Automation Software - PSA reviews first as certain services might dominate only in a really small set of applications or be created with a really specific industry in mind. Others might function with an intention of being easy and intuitive and consequently lack complex features needed by more experienced users. There are also solutions that cater to a wide group of users and give you a complex feature base, but this usually comes at a more expensive cost of such a software. Make sure you're aware of your requirements so that you pick a solution that has exactly the features you search for.

How Much Does IT Pro Dashboard Cost?

IT Pro Dashboard Pricing Plans:

Free Trial

IT Pro Dashboard


IT Pro Dashboard offers a single enterprise pricing plan for users to choose from. Give the details a look, and select the best plan for your business:

IT Pro Dashboard – $99/month

  • Includes 3 Users
  • $25 per additional iser
  • Free support
  • Unlimited Training
  • Free Set Up and Integration
  • Free Data Migration

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 1

We realize that when you make a decision to buy Professional Services Automation Software - PSA it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IT Pro Dashboard reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with IT Pro Dashboard. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are IT Pro Dashboard pricing details?

IT Pro Dashboard Pricing Plans:

Free Trial

IT Pro Dashboard


IT Pro Dashboard offers a single enterprise pricing plan for users to choose from. Give the details a look, and select the best plan for your business:

IT Pro Dashboard – $99/month

  • Includes 3 Users
  • $25 per additional iser
  • Free support
  • Unlimited Training
  • Free Set Up and Integration
  • Free Data Migration

What integrations are available for IT Pro Dashboard?

IT Pro Dashboard integrates with the following business systems and applications:

  • QuickBooks
  • Office365
  • Exchange
  • Google Apps

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Reviewed By Jenny Chang
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