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Constant Contact REVIEW

Email Marketing Software

14 user reviews
USER SATISFACTION 93%
OUR SCORE 9.0

What is Constant Contact?

Constant Contact is a cloud-hosted marketing solution from a trusted leader in small business marketing. With over 20 years of experience in email marketing and more than 650,000 customers, Constant Contact puts its expertise into a feature-rich platform. It is packed with powerful but easy to tools designed to help you achieve more sales and grow your business.

The software provides drag-and-drop editor and mobile-optimized templates for quick creation, customization, and delivery of professional emails. No matter what industry your business is in you can be sure that your emails will reach the right recipients at the right time.

Constant Contact has all the essential tools you need to launch an effective and targeted campaign. It gives you contact segmentation based on clicks and subject line testing for more precise email marketing campaigns. What’s more, its marketing automation capability puts vital processes on auto-pilot to keep more work done with less effort.

Constant Contact goes beyond your inbox, allowing you to manage events right from the platform. All the tools and capabilities of Constant Contact can be availed through two simple subscription plans that are priced depending on your number of contacts.

Overview of Constant Contact Benefits

Drive more sales automatically

A highly-capable automation engine is at the core of Constant Contact. It automates numerous tasks and processes to lighten your load. You can set your marketing on autopilot with targeted, personalized, and scheduled emails. Among other things, you can program the system to automatically resend emails to non-openers, triggers emails according to where contacts click, and segment contacts to send the right message each time. Also, you can put on autopilot the greeting of new subscribers through a timely welcome email. Overall, email marketing automation helps build strong customer relations, foster deeper audience engagement, and drive more sales.

Robust email editor

A robust email editor makes creating emails a breeze. You can choose from hundreds of email templates and images to design professional-looking emails that are optimized for any device. No need to hire graphic designers to transform your ideas into attractive email offers since Constant Contact’s email editor/builder comes with an easy drag-and-drop tool. Furthermore, email templates are highly customizable, allowing you to include your brand elements and personalized messages.

Built for e-commerce

While Constant Contact is applicable for all types of industry and business, it is most useful for e-commerce undertakings. The software offers an array of e-commerce tools to help grow your online store and make it more profitable. Engagement tools such as segmentation and automated emails are keys to keeping customers engaged and having them coming back to your business. With Constant Contact, you’ll have at your disposable tools and capabilities to transform leads into contacts and contacts into customers.

Easy contact management

Management of contacts has never been easier with Constant Contact. You can swiftly import or export contact lists, organize lists to get rid of duplicates, tag contacts, and add custom fields, among others. With its email list-building tool, you’ll be able to add new contacts in-person, from social media, on your website, and other channels. And for even more effective email marketing campaigns, you can segment contacts according to what they click. This lets you create more targeted lists and send more relevant emails. Meanwhile, you can use dynamic sign-up forms and automatic display triggers to maximize your list growth.

Powerful email tracking & reporting tools

With a reported deliverability rate of 98%, Constant Contact guarantees that your contacts will receive your emails nearly all of the time. You can track your email marketing results in real time and get to know who is clicking, opening, and sharing your emails. And if you wish to, the system can quickly generate reports on your email marketing performance, enabling you to make improvements if needed and to plan your next step actions.

Manage events from one place

Constant Contact goes beyond email marketing by giving you tools for event management. You can create, promote, and manage right from the marketing platform events such as live shows, product showcase, coupons, donations, and online surveys that facilitate audience interaction with your brands. This feature complements your marketing campaign by letting your target audience come to you, participate in your events, and drive customer action.

Comprehensive customer support

Software is only as good as the customer support the vendor provides. Constant Contact is not wanting in this area. In fact, it offers broad and extensive customer support in various forms. These include phone and live chat, a self-service knowledge base with several how-to and guide articles, video tutorials, and developer resources. In addition, you have the option to avail of professional marketing and design services to further hone your digital marketing efforts.

Overview of Constant Contact Features

  • Email Templates
  • Email Editing Tools
  • Image Library & File Hosting
  • Email Newsletter Design
  • Email Tracking
  • Deliverability
  • A/B Testing
  • Marketing Calendar
  • List Building Tools
  • List Management
  • List Segmentation
  • Email Marketing Automation
  • Ecommerce
  • Event Marketing
  • Donations
  • Surveys
  • Coupons
  • Social Media Marketing
  • Facebook & Instagram Ads
  • Google Ads
  • Mobile Apps
  • Multi-user
  • Client Management
  • Apps & Integrations
  • Customer Support & Resources

Constant Contact Position In Our Categories

Position of Constant Contact in our main categories:

100

Constant Contact is one of the top 100 Marketing Softwareproducts

100

Constant Contact is one of the 100
Marketing Software products


Constant Contact is also listed in the following subcategories:

Category:Position:Category:Position:
Email Marketing Software#14
Category:Position:
Email Marketing Software#14

There are well-liked and widely used applications in each software category. But are they necessarily the best fit for your company’s unique requirements? A popular software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Constant Contact Email Marketing Software reviews and consider the factors that you desire in the software such as the cost, main features, available integrations etc. Then, choose a few apps that fit your needs. Try out the free trials of these products, read online reviews, get information from the seller, and do your investigation systematically. This profound groundwork is sure to help you select the finest software application for your company’s unique needs.

How Much Does Constant Contact Cost?

Constant Contact Pricing Plans:
Free trial
Email
$20/month
Email Plus
$45/month

Constant Contact offers two straightforward pricing plans with the first month free. Prices are based on the number of contacts.

Email – starts at $20/month

  • Unlimited emails
  • Customizable templates
  • Branded or industry templates
  • Ecommerce basic
  • Automated abandon cart email (Shopify)
  • Contact list import
  • List-building tools & welcome email
  • Pop-up forms
  • List segmentation
  • Facebook & Instagram ads
  • Google ads
  • Landing pages
  • Marketing calendar
  • Image library
  • Apps & integrations
  • Tracking & reporting
  • Mobile app
  • Award-winning support & chat
  • Learning resources
  • Automated email resend to non-openers

Email Plus – starts at $45/month

  • All Email plan features, plus:
  • Ecommerce advanced
  • Customizable pop-up forms
  • Automated email welcome series
  • Automated email behavioral series
  • RSVP
  • Subject line A/B testing
  • Dynamic content
  • Users
  • Event marketing
  • Surveys
  • Polls
  • Coupons
  • Online donations
  • New Customer consultation

User Satisfaction

We realize that when you make a decision to buy Email Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Constant Contact reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Constant Contact. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

117

NEGATIVE SOCIAL MENTIONS

10

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Spanish
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Constant Contact pricing details?

Constant Contact Pricing Plans:
Free trial
Email
$20/month
Email Plus
$45/month

Constant Contact offers two straightforward pricing plans with the first month free. Prices are based on the number of contacts.

Email – starts at $20/month

  • Unlimited emails
  • Customizable templates
  • Branded or industry templates
  • Ecommerce basic
  • Automated abandon cart email (Shopify)
  • Contact list import
  • List-building tools & welcome email
  • Pop-up forms
  • List segmentation
  • Facebook & Instagram ads
  • Google ads
  • Landing pages
  • Marketing calendar
  • Image library
  • Apps & integrations
  • Tracking & reporting
  • Mobile app
  • Award-winning support & chat
  • Learning resources
  • Automated email resend to non-openers

Email Plus – starts at $45/month

  • All Email plan features, plus:
  • Ecommerce advanced
  • Customizable pop-up forms
  • Automated email welcome series
  • Automated email behavioral series
  • RSVP
  • Subject line A/B testing
  • Dynamic content
  • Users
  • Event marketing
  • Surveys
  • Polls
  • Coupons
  • Online donations
  • New Customer consultation

What integrations are available for Constant Contact?

Constant Contact connects and works well with 465 external apps and services. The marketing platform gives you extended functionality through its integration capability with leading applications for accounting, analytics, CMS, CRM, POS, e-commerce, and more.

User reviews


User reviews in total: 14

6
2
6
0
0

Average Rating:

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The most favorable review

Gerardo

1 year ago


Pros: CC has wonderful email templates, and I love using them. I’m working as marketer and I have to say that Constant Contact meets all my needs to run variety of industries. I like that I can make my own with drag and drop features. I like that we can use some of its features in our mails and on our website.

Cons: Customizing colors can be difficult. For e.g. I tried to put black background on my email and I couldn’t do that.

The least favorable review

Cornelius

1 year ago


Pros: With Constant Contact I can easily manage my emails lists and organize them into categories. I can easily manage customer lists thanks to import/export lists features, I like that we can easily import new customers. I like that our emails rarely finish into spam folders. With its customization options I can easily design an email so I can better represent our company’ brand.

Cons: What I don’t like is that the company branding can be found only on premium subscriptions, when working with other mail managing software by purchasing the Premium version we can remove the branding but with this one even with Premium plan still includes the branding. I don’t like that there are limited functionalities for targeted campaigns.

Published 1 year ago
Verified
user
CC has wonderful email templates, and I love using them. I’m working as marketer and I have to say that Constant Contact meets all my needs to run variety of...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
With Constant Contact I can easily manage my emails lists and organize them into categories. I can easily manage customer lists thanks to import/export lists features, I...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
This tool is simple and easy to use, its customer service is one of the best. It stores the templates and you can reuse them for creating new mails. This saves lot of...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
With Constant Contact I can easily manage my emails lists and organize them into categories. I can easily manage customer lists thanks to import/export lists features, I...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
This is great email-marketing tool, it offers great options for setting up the email campaigns and it provides detailed report of sent emails. It provides me with...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I like how easy and user-friendly this tool is. As someone who works at community college we frequently make emails. It allows me to copy layouts, organize them in...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
This tool is simple and easy to use, its customer service is one of the best. It stores the templates and you can reuse them for creating new mails. This saves lot of...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
CC has wonderful email templates, and I love using them. I’m working as marketer and I have to say that Constant Contact meets all my needs to run variety of...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I like that it allows me to keep track of those who open the newsletters and interacting with them. I’m able to see how many times the emails were opened and how many...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I like that it allows me to keep track of those who open the newsletters and interacting with them. I’m able to see how many times the emails were opened and how many...



What do you think about this review? Great Poor

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