Convolio Review
What is Convolio?
Convolio is an online community builder replete with table stakes features. It enables like-minded individuals to communicate with each other on a single platform and allows you to tackle topics related to your brand or company directly with your audiences.
Convolio has a host of sophisticated tools as well that make the management of the online forum seamless. Among those are single sign-on for easy logins, automated administrative actions, gamification, advanced reporting, and themes and designs. With these capabilities, you can create a dynamic community on the internet while ensuring the security of the group and company as well as the appropriateness of posts.
Show MoreOverview of Convolio Benefits
Single Sign-On
When you have multiple websites, it becomes easier for your users to have a single set of credentials for all, including for the online forum. This is convenient for them, as they only need to remember one username and one password. This also simplifies member and permissions management.
Automation Recipes
Convolio includes automation capabilities that you can configure. This streamlines the content screening and member moderation processes based on pre-set criteria and is advantageous when no administrator is available at certain times. This ensures the smooth flow of conversations and the consistent user experience of members.
Gamified Community
Community posting can be made more fun with gamification. Convolio makes this possible by letting you offer points incentives and create a ranking system. The solution can also apply custom titles by itself as soon as members reach a particular level.
GDPR-ready Solution
Convolio gives members control over their own data. This means that they can download, deactivate, or delete their own information from the community. What’s more, this enables you to explain to members the reason why you are collecting data from them and let them give their permission or revocation to your terms of service.
Spam Detection on Autopilot
Catching spam is a challenging enterprise. That is why Convolio offers automatic spam detection and prevention through Akismet. This integration lets you maintain the integrity of posts and the overall forum by screening spam.
Advanced Reporting
You can see how well your community is doing with the help of Convolio’s reports. You can generate one anytime to track the forum’s health, leaderboard, view the popular contents, and other metrics.
Customization Features
Convolio has a host of customization features, ranging from themes to design. These let you visualize the community you want and have it reflect your company’s branding. Additionally, you can make your site more dynamic with widgets that pull content from other platforms such as Twitter. You can also use the same to display the most popular topics of the week to increase engagement with users.
Show MoreOverview of Convolio Features
- Themes
- Display Customization
- Widgets
- Custom Profile Fields
- Wordlets
- Custom Emoticons
- Member Management
- Spam Detection & Protection
- Member Permissions
- Automated Workflows
- Reporting
- Content Management
- Gamification
- Single Sign-On
- Two-Factor Authentication
- GDPR-Readiness
- Social Tools
- News Flash
- Premium Memberships
- Topic Features
What Problems Will Convolio Solve?
Problem #1: Excellent Customer Service with a Small Team
Having a small team or a team of one can be challenging in terms of customer service. Startups and small companies can remedy this by using Convolio’s forum, as it allows customers to post their issues and wait for assistance. This can also be leveraged for efficiency since there is no need for repetition because members can look to the same post for solutions.
Problem #2: Easy Communication with Customers
If a company talks with customers only via social media, it can be difficult to measure and ascertain their needs to serve them better. With Convolio, this changes since the platform has tools that allow direct and personalized conversations. This is possible since members can say directly what topics they are interested in the moment they sign up. In case their interests change, they have the ability to modify those from their profile page. This lets you segment your customers so that you can better provide assistance.
Problem #3: Consistent Algorithms
Changing algorithms constantly makes it difficult for your audience to find you via search engines. By using Convolio, you have a centralized content hub where you can hold dynamic and practical discussions with customers. This also paves the way for user-generated content, which can boost your search engine visibility.
Awards & Quality Certificates
Convolio Position In Our Categories
Keeping in mind businesses have particular business-related needs, it is logical they abstain from settling on an all-encompassing, ideal software system. Regardless, it would be hard to try to pinpoint such a software solution even among recognizable software products. The reasonable thing to do would be to spell out the numerous key functions which entail examination such as crucial features, costing, skill competence of staff members, organizational size, etc. After which, you must perform the research thoroughly. Go over some of these Convolio review articles and look into the other software programs in your list more closely. Such all-encompassing product investigation ascertain you avoid unfit apps and subscribe to the one that includes all the tools your business requires.
Position of Convolio in our main categories:
Every organization has different wants and needs an application that can be personalized for their size, kind of employees and customers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools off-the-shelf. When you look for a software system, first be sure what you require it for. Read some Convolio Online Community Platforms reviews and ask yourself do you need basic tools or do you need sophisticated features? Are there any industry-specific functionalities that you are looking for? Find the answers to these queries to assist your search. There are lots of aspects that you need to mull over and these include your budget, particular business requirements, your company size, integration needs etc. Take your time, use a few free trials, and finally select the system that offers all that you require to boost your firm competence and productivity.
How Much Does Convolio Cost?
Convolio Pricing Plans:
Free Trial
Convolio
$99/month
Quote-based Plan
Contact vendor
What are Convolio pricing details?
Convolio Pricing Plans:
Free Trial
Convolio
$99/month
Quote-based Plan
Contact vendor
Convolio has straightforward enterprise pricing. Starting from $99 per month, you can access all the features the solution has to offer.
Convolio – starts at $99/month
- All Features
- Unlimited Bandwidth
- Unlimited Posts
- Unlimited Disk Space
- Unlimited Administrators
- Up to 3,000 Members
If you need to support more than 3,000 members, other plans are also available. Contact the vendor for pricing information.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to get a Online Community Platforms it’s important not only to see how professionals score it in their reviews, but also to find out whether the actual clients and companies that purchased it are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Convolio reviews across a wide array of social media sites. The data is then featured in an easy to understand way indicating how many clients had positive and negative experience with Convolio. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Convolio?
Convolio can support widgets, themes, and custom domains. For spam protection, it integrates with:
- Akismet
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