Convolio is an online community builder replete with table stakes features. It enables like-minded individuals to communicate with each other on a single platform and allows you to tackle topics related to your brand or company directly with your audiences.
Convolio has a host of sophisticated tools as well that make the management of the online forum seamless. Among those are single sign-on for easy logins, automated administrative actions, gamification, advanced reporting, and themes and designs. With these capabilities, you can create a dynamic community on the internet while ensuring the security of the group and company as well as the appropriateness of posts.
Show MoreSingle Sign-On
When you have multiple websites, it becomes easier for your users to have a single set of credentials for all, including for the online forum. This is convenient for them, as they only need to remember one username and one password. This also simplifies member and permissions management.
Automation Recipes
Convolio includes automation capabilities that you can configure. This streamlines the content screening and member moderation processes based on pre-set criteria and is advantageous when no administrator is available at certain times. This ensures the smooth flow of conversations and the consistent user experience of members.
Gamified Community
Community posting can be made more fun with gamification. Convolio makes this possible by letting you offer points incentives and create a ranking system. The solution can also apply custom titles by itself as soon as members reach a particular level.
GDPR-ready Solution
Convolio gives members control over their own data. This means that they can download, deactivate, or delete their own information from the community. What’s more, this enables you to explain to members the reason why you are collecting data from them and let them give their permission or revocation to your terms of service.
Spam Detection on Autopilot
Catching spam is a challenging enterprise. That is why Convolio offers automatic spam detection and prevention through Akismet. This integration lets you maintain the integrity of posts and the overall forum by screening spam.
Advanced Reporting
You can see how well your community is doing with the help of Convolio’s reports. You can generate one anytime to track the forum’s health, leaderboard, view the popular contents, and other metrics.
Customization Features
Convolio has a host of customization features, ranging from themes to design. These let you visualize the community you want and have it reflect your company’s branding. Additionally, you can make your site more dynamic with widgets that pull content from other platforms such as Twitter. You can also use the same to display the most popular topics of the week to increase engagement with users.
Show MoreProblem #1: Excellent Customer Service with a Small Team
Having a small team or a team of one can be challenging in terms of customer service. Startups and small companies can remedy this by using Convolio’s forum, as it allows customers to post their issues and wait for assistance. This can also be leveraged for efficiency since there is no need for repetition because members can look to the same post for solutions.
Problem #2: Easy Communication with Customers
If a company talks with customers only via social media, it can be difficult to measure and ascertain their needs to serve them better. With Convolio, this changes since the platform has tools that allow direct and personalized conversations. This is possible since members can say directly what topics they are interested in the moment they sign up. In case their interests change, they have the ability to modify those from their profile page. This lets you segment your customers so that you can better provide assistance.
Problem #3: Consistent Algorithms
Changing algorithms constantly makes it difficult for your audience to find you via search engines. By using Convolio, you have a centralized content hub where you can hold dynamic and practical discussions with customers. This also paves the way for user-generated content, which can boost your search engine visibility.
Keeping in mind businesses have distinctive business-related needs, it is sensible they avoid deciding on a one-size-fits-all, “perfect” software product. Just the same, it is difficult to try to discover such an app even among well-known software systems. The better step to do should be to note down the varied critical factors that demand investigation including major features, plans, skill capability of staff, organizational size, etc. Then, you should conduct your product research systematically. Go over some of these Convolio evaluations and check out each of the software systems in your shortlist more closely. Such detailed research makes sure you keep away from poorly fit software solutions and subscribe to the system which meets all the function your business requires.
Position of Convolio in our main categories:
There are well-liked and widely used systems in each software category. But are they essentially the best fit for your organization’s specific needs? A popular software application may have thousands of users, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Convolio Online Community Platforms reviews and mull over the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, choose a few systems that fit your needs. Check out the free trials of these products, read online opinions, get clarifications from the seller, and do your research systematically. This exhaustive research is sure to assist you select the most excellent software platform for your firm’s unique needs.
Convolio Pricing Plans:
$99/month
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Convolio Pricing Plans:
Free Trial
Convolio
$99/month
Quote-based Plan
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Convolio has straightforward enterprise pricing. Starting from $99 per month, you can access all the features the solution has to offer.
Convolio – starts at $99/month
If you need to support more than 3,000 members, other plans are also available. Contact the vendor for pricing information.
We are aware that when you decide to get a Online Community Platforms it’s important not only to find out how professionals score it in their reviews, but also to discover if the actual clients and enterprises that bought it are actually content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Convolio reviews across a wide array of social media sites. The information is then featured in an easy to understand form revealing how many people had positive and negative experience with Convolio. With that information available you should be equipped to make an informed business decision that you won’t regret.
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Convolio can support widgets, themes, and custom domains. For spam protection, it integrates with:
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