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Vanilla Forums Review

Vanilla Forums
Our score: 8.4 User satisfaction: 99%

What is Vanilla Forums?

Vanilla Forums is an online community software solution that gives businesses the capability to create engaging and interactive online forums for their customers and potential clients. Many people are not just keen on following companies on their official social media accounts and websites; they are also looking for an avenue where they can engage in real conversations with company representatives, fellow customers, and prospect clients.

Vanilla Forums for business offer premium features including gamification, data migration, theming and CRM integrations to mention a few. The system also supports multiple SSO protocols and is branded as one of the best in terms of class uptime and page load speeds.

Through cloud-base forums, businesses have a place where they can publish their content, engage audience, and drive more traffic to their websites to boost their sales as well as maintain and project a positive look of their brand or company.

Overview of Vanilla Forums Benefits

Vanilla Forums provide users with a software to create cloud-based forums where businesses and customers meet and engage in an interactive manner. With customer community forums, businesses significantly decrease their costs for support systems and have a cost-effective way to reach out and turn prospects into buyers. Customer forums are also a good way to identify, encourage, and identify brand advocates and loyalists.

Vanilla Forums flaunts a simple and efficient interface. The system is also very easy to install, use, and manage. The page also brings that familiarity many users appreciate as the system’s layout is very common in the internet.

With Vanilla Forums for business, users can reward forum members for their positive participation, create forums that curate content automatically and allow members to drive moderation. Vanilla Forums Open Source, on the other hand, remains to be the best and most powerful community platform, thanks to its flexibility and integration features that makes discussions more meaningful and relevant.

Vanilla Forums offers customization options that help businesses build community channels that look exactly like their websites. Permissions and roles for customers and staff can be set for more flexibility. Powerful moderation tools ensure that the community and the conversations are managed effectively. Vanilla Forums can also be integrated to your CRM system.

Overview of Vanilla Forums Features

  • Modern usability
  • Deep social integration
  • Fully gamified
  • Custom look and feel
  • Audience engagement
  • Tools for Creating Unique Communities
  • Rewards For Positive Participation
  • Moderation Tools
  • Administration Tools
  • Analytics
  • Publish Great Content
  • Customizable Forums
  • Integration with WordPress, Salesforce, MailChimp, social networks and more.

Vanilla Forums Position In Our Categories

Knowing that companies have special business-related demands, it is only prudent that they abstain from choosing a one-size-fits-all, ideal business program. Be that as it may, it would be difficult to chance on such application even among recognizable software products. The logical step to do is to shortlist the various critical functions which entail investigation including major features, pricing, technical skill levels of the users, company size, etc. Then, you should follow through your research to a full extent. Go over some Vanilla Forums evaluations and check out the other applications in your shortlist more closely. Such comprehensive research can make sure you circumvent unfit software solutions and subscribe to the one which includes all the benefits your company requires to achieve growth.

Position of Vanilla Forums in our main categories:

TOP 200

Vanilla Forums is one of the top 200 Collaboration Software products

TOP 50

Vanilla Forums is one of the 50 Social Media Management Software products

Vanilla Forums is also listed in the following subcategories:

Every company has different wants and requires a system that can be customized for their size, kind of employees and buyers, and the specific industry they are in. For these reasons, no system can provide perfect functionality out-of-the-box. When you search a software app, first be sure what you require it for. Read some Vanilla Forums Online Community Software reviews and ask yourself do you need basic tools or do you require sophisticated features? Are there any industry-specific tools that you are looking for? Find the answers to these queries to help your search. There are plenty of elements that you need to reflect on and these include your finances, particular business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the app that offers all that you want to boost your company competence and productivity.

How Much Does Vanilla Forums Cost?

Vanilla Forums Pricing Plans:

Free Trial

Corporate

$599/month

Enterprise

$1,199/month

VIP

Contact vendor

Vanilla Open Source

Free

Vanilla Forums is available in three enterprise pricing options with a free trial offered to those who want to test the software. You can also submit a request for a demo, or acquire an open source version. Here are the details:

Corporate – $599/month

  • All features
  • 250K monthly page views included
  • 5 staff users
  • CRM integrations
  • Single-sign-on
  • Staging account
  • Forum migration

Enterprise – $ 1,199/month

  • All Corporate features
  • 2.5M monthly page views included
  • 20 staff users
  • Sub-communities
  • Ideation
  • Live training
  • Regular success consultation

VIP – Call for quote

  • All Enterprise features
  • Custom page view package
  • Unlimited staff users
  • Theme pull
  • Vanilla Hub
  • VIP support
  • Uptime SLA

Vanilla Open Source

  • Free Download
  • Host it yourself
  • You Break It, You Fix It
  • Community supported

User Satisfaction

Positive Social Media Mentions 133
Negative Social Media Mentions 2

We realize that when you make a decision to buy Online Community Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vanilla Forums reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vanilla Forums. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Vanilla Forums pricing details?

Vanilla Forums Pricing Plans:

Free Trial

Corporate

$599/month

Enterprise

$1,199/month

VIP

Contact vendor

Vanilla Open Source

Free

Vanilla Forums is available in three enterprise pricing options with a free trial offered to those who want to test the software. You can also submit a request for a demo, or acquire an open source version. Here are the details:

Corporate – $599/month

  • All features
  • 250K monthly page views included
  • 5 staff users
  • CRM integrations
  • Single-sign-on
  • Staging account
  • Forum migration

Enterprise – $ 1,199/month

  • All Corporate features
  • 2.5M monthly page views included
  • 20 staff users
  • Sub-communities
  • Ideation
  • Live training
  • Regular success consultation

VIP – Call for quote

  • All Enterprise features
  • Custom page view package
  • Unlimited staff users
  • Theme pull
  • Vanilla Hub
  • VIP support
  • Uptime SLA

Vanilla Open Source

  • Free Download
  • Host it yourself
  • You Break It, You Fix It
  • Community supported

What integrations are available for Vanilla Forums?

Vanilla Forums integrate with the following business systems and applications:

  • WordPress
  • Zendesk
  • GitHub
  • Salesforce
  • MailChimp
  • Facebook
  • Twitter
  • LinkedIn
  • Steam
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Reviewed By Nestor Gilbert
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