Coveo Review
What is Coveo?
Coveo is a unified site search and indexing software for business services, financial, healthcare, energy & utilities, high tech, media, manufacturing, telecommunications, and retail industries. It is an AI-powered platform that consolidates information repositories securely across numerous social, enterprise and cloud-based systems. The solution ensures that all employees as well as corporate clients and partners can access applicable data with context at each interaction, thereby helping organizations to provide custom-made experience at scale.
Coveo is a powerful information consolidation system that delivers fast, secure, and global access to regulated and unregulated information in numerous systems throughout the organization. The platform leverages intelligent, predictive site search technologies with integrated plugins for optimal results. Some of its main features include admin experience, AI/machine learning, complex search/filtering, text analytics, query engine, security & compliance, and usage analytics.
Show MoreOverview of Coveo Benefits
Coveo is an innovative site search solution that enables today’s fastest growing organizations to keep their edge. It empowers support agents, employees, customers, website visitors, and partners with the right tools to always get accurate information anytime, anywhere thanks to its cloud-based and on-premise deployments. The platform is uniquely designed to intelligently deliver knowledge and crucial comprehensions from across the whole IT ecosystem at scale.
At the backend, Coveo archives a unified index of the unceasing data masses available within your business, thereby making it easy to find the most relevant information. On the other hand, its front end provides numerous out-of-the-box access points within a unified search box for one keystroke or one-click operations. This helps you not only to search content with ease but also reveal unique perspectives to run the business more effectively. The solution also facilitates constant up-to-date indexing of organization knowledge and provides search-powered dashboards and custom composite information mash-ups for expedient searches.
Additionally, Coveo has one of the strongest strategic partnership with leading system integrators and technology vendors. For instance, its seamless integration with Sitecore and Salesforce makes it easy for mutual customers to achieve optimal value. Sitecore (a reliable Customer Experience Platform) permits unified indexing for numerous repositories, usage analytics, search management, and machine learning-powered search through the Sitecore console. The extension works in unison with Salesforce CRM to ensure users unravel the full potential of the process, people, and technology.
Show MoreOverview of Coveo Features
- AI/ machine learning
- Admin experience
- Faceted search/Filtering
- Indexing
- Text analytics
- Full search page
- Query engine
- Security and compliance
- JavaScript user interface
- Usage Analytics
- Connectivity
Coveo Position In Our Categories
Bearing in mind companies have specific business-related requirements, it is only wise they abstain from purchasing an all-in-one, ”best” software solution. Having said that, it would be futile to discover such a software system even among well-known software systems. The reasonable thing to undertake is to make a list of the several critical functions which necessitate analysis including crucial features, pricing, skill capability of staff members, company size, etc. After which, you must perform the product research fully. Have a look at some Coveo analyses and look over each of the software solutions in your shortlist more closely. Such all-encompassing product research ascertain you keep away from mismatched apps and subscribe to the system which delivers all the tools your business requires for success.
Position of Coveo in our main categories:
TOP
20
Coveo is one of the top 20 Site Search Solutions products
If you are considering Coveo it could also be sensible to examine other subcategories of Site Search Solutions listed in our database of B2B software reviews.
It's important to keep in mind that virtually no software in the Site Search Solutions category is an ideal solution that can fulfill all the requirements of all business types, sizes and industries. It may be a good idea to read a few Coveo Site Search Solutions reviews first as specific solutions may excel just in a really narrow set of applications or be prepared with a really specific type of industry in mind. Others may work with a goal of being simple and intuitive and therefore lack complicated functions desired by more experienced users. You can also come across apps that cater to a broad group of users and offer a complex feature base, but that usually comes at a more significant price of such a solution. Ensure you're aware of your needs so that you pick a service that provides all the elements you search for.
How Much Does Coveo Cost?
Coveo Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Coveo pricing details?
Coveo Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Coveo doesn’t publish its enterprise pricing; contact the vendor for in-depth pricing details.
User Satisfaction
Positive Social Media Mentions
44
Negative Social Media Mentions
0
We are aware that when you decide to get a Site Search Solutions it’s important not only to see how experts rank it in their reviews, but also to discover if the actual clients and companies that bought these solutions are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Coveo reviews across a wide range of social media sites. The data is then displayed in a simple to understand way indicating how many clients had positive and negative experience with Coveo. With that information at hand you should be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- French
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Coveo?
Coveo integrates with the following applications:
- Salesforce
- Dynamics 365
- Sitecore
- Elasticsearch
- In-Product Intelligence
- Microsoft
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