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Decibel Insight Review
What is Decibel Insight?
Decibel Insight is a suite of behavioral analysis tools that provide insight into your digital audience. You can use the insights to increase leads and your website sales. Research reveals that $4 trillion worth of products were abandoned in online shopping carts in 2014. Yet, websites spend very little to optimize on-site experience that can help convert those visitors into paying customers.
Conventional web analytics tools cannot find out the reasons behind your overall website performance. Decibel Insight does just that by visualizing user behavior in innovative ways. You can see what users do on your website and utilize that information to conduct split tests and perform website updates. Use the insights to improve your website, and then analyze the impact of the changes you make.
Decibel Insight surfaces user experience problems for the world’s biggest brands by detecting and visualizing real user behavior. It empowers marketers, web analysts, and conversion optimization specialists to put customer experience at the heart of what they do.
It allows you to see what your customers see with recordings of user sessions; zoom out for the bigger picture with dynamic heatmaps; and figure out exactly how to optimize for the critical moment with in-depth form analytics. These powerful tools, along with many more innovative features, ensure thier technology delivers insights that are impossible to ignore.
Show MoreOverview of Decibel Insight Benefits
- Decibel Insight can help you understand on-site behavior better, and this in turn can help you make the required changes to your website to improve conversion rate, sales, and profit.
- The app brings visitor journeys to life through session replay
- It shows trends in on-page behavior with dynamic heatmaps
- Decibel Insight measures form effectiveness with form analytics
- It allows users to focus on important audience with advanced segmentation
- By understanding on-site visitor behavior better, you can improve your website optimization strategies and concentrate on making improvements that will deliver results.
- Decibel Insight is enterprise-standard technology. It is quick and easy to integrate, and has been designed with the modern web in mind.
- The app’s advanced behavioral analytics features work across responsive and dynamic websites, as well as single page and hybrid applications.
Overview of Decibel Insight Features
- Adobe and Google Analytics integrated
- Advanced segmentation
- Behavioral alerts
- Consultancy services
- Dedicated account management
- Dynamic heatmaps
- Error reporting
- Form analytics
- Funnel visualization
- Integrates with split testing tools
- Tag manager deployment
- Visitor session replay
Decibel Insight Position In Our Categories
Knowing that companies have their own business demands, it is wise they avoid seeking an all-encompassing, ”best” business program. Be that as it may, it would be hard to discover such an app even among sought-after software solutions. The practicable thing to undertake should be to narrow down the varied main functions that entail research such as major features, pricing, technical skill aptitude of staff members, organizational size, etc. Next, you should perform the research thoroughly. Have a look at some of these Decibel Insight evaluations and look over each of the software programs in your list in detail. Such all-encompassing research guarantee you weed out mismatched apps and pay for the one that has all the benefits your company requires.
Position of Decibel Insight in our main categories:
TOP
500
Decibel Insight is one of the top 500 Business Intelligence Software products
TOP
100
Decibel Insight is one of the 100 Conversion Rate Optimization Software products
TOP
500
Decibel Insight is one of the top 500 Marketing Software products
If you are considering Decibel Insight it could also be sensible to examine other subcategories of Conversion Rate Optimization Software listed in our database of SaaS software reviews.
Since each organization has unique business wants, it is advisable for them to desist from searching for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such a system even among widely used software applications. The smart thing to do would be to catalog the various important factors that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Decibel Insight Conversion Rate Optimization Software reviews and look into each of the other systems in your shortlist in detail. Such in-depth homework can ensure you weed out ill-fitting applications and select the system that presents all the elements you require for business success.
How Much Does Decibel Insight Cost?
Decibel Insight Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Decibel Insight pricing details?
Decibel Insight Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Decibel Insight pricing is pageview related. Contact the vendor discuss to discuss your needs and budget. Their enterprise package is a comprehensive feature set for CX analytics with dynamic heatmaps, funnels, replays, reports, alerts, advanced segmentation and more.
User Satisfaction
Positive Social Media Mentions
115
Negative Social Media Mentions
3
We are aware that when you choose to buy a Conversion Rate Optimization Software it’s vital not only to learn how professionals score it in their reviews, but also to discover whether the real users and enterprises that purchased these solutions are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Decibel Insight reviews across a wide array of social media sites. The information is then presented in a simple to understand form revealing how many customers had positive and negative experience with Decibel Insight. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
- Windows Mobile
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Decibel Insight?
Decibel Insight integrates with software from across the marketing technology stack, connecting datasets, and enabling simple deployment:
- Google Analytics
- Adobe Target
- Maxymiser
- Adobe Analytics
- Tealium
- Monetate
- Optimizely
- Google Tag Manager
Decibel Insight User Reviews
Decibel Insight average rating:
3/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
3/5
Overall impression
I have been using the enterprise version for a few months after switching from Crazy egg. I have managed several large websites and specialise in user experience. Decibel insight offers a lot more than crazy egg but then you do pay a lot more. Form tracking, heat mapping and session recording come as standard and gives a very in-depth analysis of the a users behaviour.
The problem with this tool is that it is very buggy and often does not match up with Google data. The heat maps are dynamic and so the click and hover data is also inaccurate. I have not used other suites that offer the same wealth of tools as Decibel Insight so i can't compare exact like for like. But unless you are a full-time specialist, there isn't much point in upgrading from crazy egg if you already have it. If you need form analysis, there are a lot of other cheaper options out there, or even given a little effort, configuring GA to tracking forms, will be a better option.
One key thing is to ask yourself, do you really need session replays. Sure it looks cool and you can wow your boss with being able to watch a users behaviour on your site, but the reality of this is you, sitting, watching hours of recordings of the same page and noting trends. You'll end up back looking at the heat maps.
Having said this, the staff are very helpful and do genuinely want to help your business and make the product better.
So if you have time to help shape and improve the product then this is a great shout. However if you are looking for a more polished tool, then you will probably have to look to the aforementioned options for a fraction of the price.
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3/5
Overall impression
I have been using the enterprise version for a few months after switching from Crazy egg. I have managed several large websites and specialise in user experience. Decibel insight offers a lot more than crazy egg but then you do pay a lot more. Form tracking, heat mapping and session recording come as standard and gives a very in-depth analysis of the a users behaviour.
The problem with this tool is that it is very buggy and often does not match up with Google data. The heat maps are dynamic and so the click and hover data is also inaccurate. I have not used other suites that offer the same wealth of tools as Decibel Insight so i can't compare exact like for like. But unless you are a full-time specialist, there isn't much point in upgrading from crazy egg if you already have it. If you need form analysis, there are a lot of other cheaper options out there, or even given a little effort, configuring GA to tracking forms, will be a better option.
One key thing is to ask yourself, do you really need session replays. Sure it looks cool and you can wow your boss with being able to watch a users behaviour on your site, but the reality of this is you, sitting, watching hours of recordings of the same page and noting trends. You'll end up back looking at the heat maps.
Having said this, the staff are very helpful and do genuinely want to help your business and make the product better.
So if you have time to help shape and improve the product then this is a great shout. However if you are looking for a more polished tool, then you will probably have to look to the aforementioned options for a fraction of the price.
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