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$18

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UserBob REVIEW

Conversion Rate Optimization Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is UserBob?

UserBob is a usability testing solution that provides developers with a fast and easy way of creating videos of users testing their apps or websites, the purpose of which is to gain high-value feedback. While there are other similar platforms that offer the same service, UserBob stands out as it is an effective platform sans the heavy price tag.

The program utilizes Amazon’s Mechanical Turk service to create videos of their users interacting with the website as they discuss details of their experience and revealing pros and cons. The videos are then reviewed by the designers and developers, giving them a picture of their users’ experiences. They then determine the difficulties and issues and make the necessary adjustments to ensure smooth, seamless, and enjoyable interaction once they roll out a better, more improved version of their apps or websites.

Overview of UserBob Benefits

UserBob provides you and your fellow website developers and app designers and other similar professionals a closer look into their users’ experience by enabling them to view their users’ interaction with their apps or websites and “see what they see”. With this solution, average users can record their interaction and make commentaries at the same time, giving you a “blow by blow” account of what is going on so you can determine the areas of improvement and address them quickly and efficiently.

The biggest benefit UserBob brings to the table is that you are receiving insights from average users, not experts. You have a clear view of what they are going through and the issues they encounter without the technical jargon being tossed around. UserBob basically delivers your users’ experience in the most unbiased and unadulterated fashion, which allows for you to easily determine what they want and give it to them.

Knowing what your users want and being able to address their concerns equate to lesser bounce rates. UserBob gives you your users’ first impression about your app or your website through short tests. Need to see if your app or website is creating your desired first impression? UserBob has got your covered.

When your users are having a great time interacting with your website or using your apps, there’s a big chance that your users will likely convert. With UserBob, you can spot any and every usability issue that you users face, effectively eliminating whatever that stumps their experience. Thus, your optimization rate is greatly increased.

Overview of UserBob Features

  • Remote usability testing
  • DIY usability testing
  • A/B testing
  • Page speed
  • Design communities
  • Customer feedback
  • Heatmap and user recordings
  • Prototyping and mockups
  • Design feedback

What Problems Will UserBob Solve?

Developers of a website are so familiar with it that they have no problem using it. It is not until you watch real people using your app or website that you truly understand what problems it has. For example, a user trying to use a simple page that asked for an email address and had a button on it that said: “Let’s Get Started”.

The user didn’t realize that entering an email address was required, so he left that field blank. He clicked on the “Let’s Get Started” button several times and nothing at all happened. He was convinced the site was broken and gave up. A simple error message could have been displayed whenever a user clicked the “Let’s Get Started” button without first entering an email address to decrease the bounce rate of this particular page.

Another example was when a client’s website had a home page with an image that filled the whole screen with a little bit of text. The user reads the text, but never realized that he could scroll the page to get even more information.

For those people that understand the benefits of testing with real users, one problem they face is finding people to provide feedback. Many people will try using their friends and family. Unfortunately, friends and family will frequently be too nice because they don’t want to hurt your feelings. UserBob’s pool of users will share their unbiased thoughts. Another problem related to finding people to provide feedback is speed. With UserBob’s large pool of users, you can typically get feedback in less than an hour.

Awards & Quality Certificates

UserBob Position In Our Categories

Position of UserBob in our main categories:

100

UserBob is one of the top 100 Conversion Rate Optimization Software products

100

UserBob is one of the 100
Conversion Rate Optimization Software products


If you are interested in UserBob it might also be a good idea to check out other subcategories of Best Conversion Rate Optimization Software gathered in our database of SaaS software reviews.

It is essential to keep in mind that virtually no software in the Conversion Rate Optimization Software category is going to be a perfect solution that can fulfill all the requirements of different company types, sizes and industries. It may be a good idea to read a few UserBob reviews first as specific services may perform well only in a very narrow set of applications or be prepared with a really specific type of industry in mind. Others might operate with an idea of being simple and intuitive and as a result lack complicated functions welcomed by more experienced users. There are also software that support a wide group of users and give you a powerful feature set, but this in most cases comes at a more expensive price of such a solution. Make sure you're aware of your needs so that you choose a service that provides exactly the elements you search for.

How Much Does UserBob Cost?

UserBob Pricing Plans:

Check out UserBob’s basic and enterprise pricing offerings below and see which ones suit your needs and budget best.

  • Web First Impressions – $20
  • Web Task Completion – $25
  • Web Custom – Custom Enterprise Pricing
  • Mobile Web First Impressions – $18
  • Mobile Web Task Completion – $30
  • Mobile Web Custom – Custom Enterprise Pricing
  • Android App First Impression – $36
  • Android App Task Completion – $35
  • Android App Custom – Custom Enterprise Pricing
  • iOS App First Impression – $36
  • iOS App Task Completion – $35
  • iOS App Custom – Custom Enterprise Pricing

User Satisfaction

We realize that when you make a decision to buy Conversion Rate Optimization Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UserBob reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with UserBob. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • One-time payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are UserBob pricing details?

UserBob Pricing Plans:

Check out UserBob’s basic and enterprise pricing offerings below and see which ones suit your needs and budget best.

  • Web First Impressions – $20
  • Web Task Completion – $25
  • Web Custom – Custom Enterprise Pricing
  • Mobile Web First Impressions – $18
  • Mobile Web Task Completion – $30
  • Mobile Web Custom – Custom Enterprise Pricing
  • Android App First Impression – $36
  • Android App Task Completion – $35
  • Android App Custom – Custom Enterprise Pricing
  • iOS App First Impression – $36
  • iOS App Task Completion – $35
  • iOS App Custom – Custom Enterprise Pricing

What integrations are available for UserBob?

UserBob provides a REST API that allows the service to be integrated with other products. The service can also be “white-labeled” to anyone that is interested in reselling it as part of their own CRO, marketing, or design services. Some UserBob clients use these videos to enhance their services by showing their clients what real people think of their websites and apps.

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