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UserBob Review

UserBob
Our score: 8.0 User satisfaction: N/A

What is UserBob?

UserBob is a usability testing solution that provides developers with a fast and easy way of creating videos of users testing their apps or websites, the purpose of which is to gain high-value feedback. While there are other similar platforms that offer the same service, UserBob stands out as it is an effective platform sans the heavy price tag.

The program utilizes Amazon’s Mechanical Turk service to create videos of their users interacting with the website as they discuss details of their experience and revealing pros and cons. The videos are then reviewed by the designers and developers, giving them a picture of their users’ experiences. They then determine the difficulties and issues and make the necessary adjustments to ensure smooth, seamless, and enjoyable interaction once they roll out a better, more improved version of their apps or websites.

Overview of UserBob Benefits

UserBob provides you and your fellow website developers and app designers and other similar professionals a closer look into their users’ experience by enabling them to view their users’ interaction with their apps or websites and “see what they see”. With this solution, average users can record their interaction and make commentaries at the same time, giving you a “blow by blow” account of what is going on so you can determine the areas of improvement and address them quickly and efficiently.

The biggest benefit UserBob brings to the table is that you are receiving insights from average users, not experts. You have a clear view of what they are going through and the issues they encounter without the technical jargon being tossed around. UserBob basically delivers your users’ experience in the most unbiased and unadulterated fashion, which allows for you to easily determine what they want and give it to them.

Knowing what your users want and being able to address their concerns equate to lesser bounce rates. UserBob gives you your users’ first impression about your app or your website through short tests. Need to see if your app or website is creating your desired first impression? UserBob has got your covered.

When your users are having a great time interacting with your website or using your apps, there’s a big chance that your users will likely convert. With UserBob, you can spot any and every usability issue that you users face, effectively eliminating whatever that stumps their experience. Thus, your optimization rate is greatly increased.

Overview of UserBob Features

  • Remote usability testing
  • DIY usability testing
  • A/B testing
  • Page speed
  • Design communities
  • Customer feedback
  • Heatmap and user recordings
  • Prototyping and mockups
  • Design feedback

What Problems Will UserBob Solve?

Developers of a website are so familiar with it that they have no problem using it. It is not until you watch real people using your app or website that you truly understand what problems it has. For example, a user trying to use a simple page that asked for an email address and had a button on it that said: “Let’s Get Started”.

The user didn’t realize that entering an email address was required, so he left that field blank. He clicked on the “Let’s Get Started” button several times and nothing at all happened. He was convinced the site was broken and gave up. A simple error message could have been displayed whenever a user clicked the “Let’s Get Started” button without first entering an email address to decrease the bounce rate of this particular page.

Another example was when a client’s website had a home page with an image that filled the whole screen with a little bit of text. The user reads the text, but never realized that he could scroll the page to get even more information.

For those people that understand the benefits of testing with real users, one problem they face is finding people to provide feedback. Many people will try using their friends and family. Unfortunately, friends and family will frequently be too nice because they don’t want to hurt your feelings. UserBob’s pool of users will share their unbiased thoughts. Another problem related to finding people to provide feedback is speed. With UserBob’s large pool of users, you can typically get feedback in less than an hour.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

UserBob Position In Our Categories

Keeping in mind businesses have special business-related demands, it is practical they avoid subscribing to a one-size-fits-all, ideal business program. Having said that, it would be hard to try to stumble on such an app even among well-known software solutions. The rational thing to undertake can be to set down the varied critical aspects which need analysis including major features, costing, technical skill aptitude of staff, organizational size, etc. Then, you should double down on the research exhaustively. Browse over some of these UserBob evaluations and check out the other solutions in your shortlist in detail. Such well-rounded product research can make sure you stay away from ill-fitting apps and pay for the one which provides all the tools your company requires to be successful.

Position of UserBob in our main categories:

TOP 100

UserBob is one of the top 100 Conversion Rate Optimization Software products

If you are interested in UserBob it may also be sensible to examine other subcategories of Conversion Rate Optimization Software collected in our database of B2B software reviews.

Each organization has different requirements and requires a system that can be customized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you search a software product, first be sure what you want it for. Read some UserBob Conversion Rate Optimization Software reviews and ask yourself do you desire basic functionality or do you want sophisticated tools? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to aid your search. There are multiple factors that you need to mull over and these include your finances, specific business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally choose the system that offers all that you want to improve your firm efficiency and productivity.

How Much Does UserBob Cost?

UserBob Pricing Plans:

Free Trial

Web First Impressions

$20

Web Task Completion

$25

Web Custom

Contact vendor

Mobile Web First Impressions

$18

Mobile Web Task Completion

$30

Mobile Web Custom

Contact vendor

Android App First Impression

$36

Android App Task Completion

$35

Android App Custom

Contact vendor

iOS App First Impression

$36

iOS App Task Completion

$35

iOS App Custom

Contact vendor

Check out UserBob’s basic and enterprise pricing offerings below and see which ones suit your needs and budget best.

  • Web First Impressions – $20
  • Web Task Completion – $25
  • Web Custom – Custom Enterprise Pricing
  • Mobile Web First Impressions – $18
  • Mobile Web Task Completion – $30
  • Mobile Web Custom – Custom Enterprise Pricing
  • Android App First Impression – $36
  • Android App Task Completion – $35
  • Android App Custom – Custom Enterprise Pricing
  • iOS App First Impression – $36
  • iOS App Task Completion – $35
  • iOS App Custom – Custom Enterprise Pricing

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Conversion Rate Optimization Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UserBob reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with UserBob. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are UserBob pricing details?

UserBob Pricing Plans:

Free Trial

Web First Impressions

$20

Web Task Completion

$25

Web Custom

Contact vendor

Mobile Web First Impressions

$18

Mobile Web Task Completion

$30

Mobile Web Custom

Contact vendor

Android App First Impression

$36

Android App Task Completion

$35

Android App Custom

Contact vendor

iOS App First Impression

$36

iOS App Task Completion

$35

iOS App Custom

Contact vendor

Check out UserBob’s basic and enterprise pricing offerings below and see which ones suit your needs and budget best.

  • Web First Impressions – $20
  • Web Task Completion – $25
  • Web Custom – Custom Enterprise Pricing
  • Mobile Web First Impressions – $18
  • Mobile Web Task Completion – $30
  • Mobile Web Custom – Custom Enterprise Pricing
  • Android App First Impression – $36
  • Android App Task Completion – $35
  • Android App Custom – Custom Enterprise Pricing
  • iOS App First Impression – $36
  • iOS App Task Completion – $35
  • iOS App Custom – Custom Enterprise Pricing

What integrations are available for UserBob?

UserBob provides a REST API that allows the service to be integrated with other products. The service can also be “white-labeled” to anyone that is interested in reselling it as part of their own CRO, marketing, or design services. Some UserBob clients use these videos to enhance their services by showing their clients what real people think of their websites and apps.

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Reviewed By Louie Andre
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