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Deltek Costpoint Review

Deltek Costpoint
Our score: 8.4 User satisfaction: 91%

What is Deltek Costpoint?

Deltek Costpoint is a suite of ERP solutions designed for businesses, as well as for government contractors. It offers industry-leading management solutions that cover a range of business functions and industries including BI, accounting, manufacturing, labor, projects and business processes, among others. These help organizations stay compliant while improving visibility, efficiency and profitability.

Costpoint is the ERP product of Deltek, a well known maker of software solutions used by businesses and government agencies worldwide. With 20,000 organizations and millions of users in over 80 countries around the world, Deltek has deliverable actionable insights that empower businesses to unlock their potential through research and identification of opportunities.

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Overview of Deltek Costpoint Benefits

Deltek Costpoint simplifies sophisticated processes such as billing, revenue recognition, expense management and compliance to maximize profit and revenue and improve cash flow, thanks to its automated corporate, department, and project budgeting and forecasting. It provides flexible and deep work breakdown structures to help analyze profit at any level, as well as cost ceilings that impose better controls for revenue recognition. There is also a comprehensive opportunity lifecycle management in place, providing greater efficiency.

Costpoint also provides a single integrated solution that helps automate and simplify HR processes. Its employee self-service system helps reduce costs associated with open enrollment, as well as ensuring end-to-end compliance from recruiting to enrollment in the Affordable Care Act. Executives also get to gain greater visibility and control of the company and make more informed decisions based on powerful analytics it provides.

The platform is easily extensible through a built-in integrated development environment, with a robust web services architecture in place for easy integration. This also makes it easy to deploy and use in any production environment. It can be deployed as a best in class cloud setup or an on-premise delivery, with a centralized system which puts all contract information in one place for quick and easy search.

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Overview of Deltek Costpoint Features

  • Payment processing
  • Single integrated system
  • In-house control
  • Integrated budgeting
  • Enterprise reporting
  • Dashboards
  • Analytics
  • Automation
  • Compliance
  • HR
  • Contract management
  • Subcontractor management
  • Employee self-service
  • Payroll
  • Procurement

Deltek Costpoint Position In Our Categories

Knowing that businesses have unique business-related needs, it is practical they abstain from choosing an all-encompassing, ideal system. However, it is futile to discover such a software solution even among recognizable software systems. The practicable thing to undertake should be to write the different essential factors that need research like key features, pricing, technical skill capability of the employees, organizational size, etc. Next, you must conduct the product research exhaustively. Go over these Deltek Costpoint evaluations and look over the other software programs in your list more closely. Such well-rounded product research ascertain you steer clear of mismatched apps and pay for the system that delivers all the aspects your company requires.

Position of Deltek Costpoint in our main categories:

TOP 200

Deltek Costpoint is one of the top 200 Accounting Software products

TOP 50

Deltek Costpoint is one of the 50 Compliance Management Software products

TOP 50

Deltek Costpoint is one of the top 50 Procurement Software products

TOP 50

Deltek Costpoint is one of the 50 Product Lifecycle Management Software - PLM products

It's important to note that almost no software in the ERP Software category will be an ideal solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few Deltek Costpoint ERP Software reviews first as certain services may excel only in a really small group of applications or be created with a very specific type of industry in mind. Others can operate with an idea of being simple and intuitive and consequently lack advanced elements needed by more experienced users. You can also come across services that cater to a large group of users and provide a rich feature base, however this frequently comes at a higher cost of such a solution. Be certain that you're aware of your requirements so that you choose a solution that has specifically the features you search for.

How Much Does Deltek Costpoint Cost?

Deltek Costpoint Pricing Plans:

Free Trial

Front Office Suite

Starting at $30/user per month

Back Office Suite

Starting at $30/user per month

Full Suite

Starting at $46/user per month

Accelerated Launch Package

Contact vendor

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What are Deltek Costpoint pricing details?

Deltek Costpoint Pricing Plans:

Free Trial

Front Office Suite

Starting at $30/user per month

Back Office Suite

Starting at $30/user per month

Full Suite

Starting at $46/user per month

Accelerated Launch Package

Contact vendor

Deltek offers four plans including one with custom pricing. Additional add-on components are available such as CRM, CRM Plus, Asset Management, Purchasing, Payroll, and more.

Front Office Suite – Starting at $30/user per month

  • Time & Expense
  • Mobile
  • Team Collaboration
  • CRM
  • Project Management
  • Resource Planning
  • Billing
  • Project Accounting

Back Office Suite – Starting at $30/user per month

  • Time & Expense
  • Mobile
  • Team Collaboration
  • Billing
  • Project Accounting
  • Full Accounting & Financials

Full Suite – Starting at $46/user per month

  • Time & Expense
  • Mobile
  • Team Collaboration
  • CRM
  • Project Management
  • Resource Planning
  • Billing
  • Project Accounting
  • Full Accounting & Financials

Accelerated Launch Package – Custom pricing

  • Activation and Setup Guidance
  • Super User Training and Testing Support
  • End to End Process Guidance and Support
  • Readiness Assessment and Planning
  • Back-office Billing and Close Support
  • Documentation Supporting Your Firm’s activities
  • Project Coordination throughout Your Implementation

Additional Launch Package Options:

  • Unique Revenue Calculations
  • Borrowing/Lent Cost & Revenue Management
  • User Experience Enhancement
  • Payroll Support
  • Additional Planning and CRM Support
  • Fixed Asset and Purchasing Support
  • Data Migration
  • Multi-Company and Multi-Currency Enablement
  • PSA Data Control and Automation
  • Organizational Change Management Packages
  • Advanced Functional Support for Billing, Time, Expense, Processing, and Reporting

User Satisfaction

Positive Social Media Mentions 89
Negative Social Media Mentions 8

We know that when you make a decision to purchase a ERP Software it’s vital not only to see how professionals rank it in their reviews, but also to find out if the real clients and businesses that bought this software are indeed satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Deltek Costpoint reviews across a broad array of social media sites. The information is then displayed in a simple to understand form revealing how many clients had positive and negative experience with Deltek Costpoint. With that information at hand you will be ready to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Swedish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Deltek Costpoint?

At the moment, Deltek Costpoint offers a streamlined integration with Microsoft Office products.

Deltek Costpoint User Reviews

Deltek Costpoint average rating:

Average score
4.1/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Loraine

PROS: Reviewing and authorizing employee timesheets is a breeze with the help of Costpoint's straightforward, easy-to-use platform. It helps managers verify hours stated and not stated by an employee so there are no discrepancies.

CONS: I wish my company would use Costpoint for more than just as timesheets and management. Having said that, I don't have any real complaints about the system per se.

Reviewed 4 years ago

Read full review >

The least favorable review

Jesus

PROS: Costpoint does the job for me when I need to take a look at purchase orders and purchase requisitions. It also helps in creating charge codes for employees so they can link their expenses to the corresponding project. Overall, the program is reliable.

CONS: Costpoint is not that user-friendly for me, but I'm a new user so that may be a factor. It does come with error protection features when encoding data so I recommend it to businesses. It's worth a try.

Reviewed 6 years ago

Read full review >

More reviews from 14 actual users:

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  • Most positive
  • Most negative

What I think of Deltek Costpoint

Read full review >
Adolf
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.11.2021 Company Size: Industry: N/A

PROS: When it comes to project management, Costpoint is very reliable and cost-efficient. It helps promote the accountability of tasks and operations involved in completing specific projects.

CONS: The software response time is quite slow and can definitely be improved. Regular updates could help.

What do you think about this review?

Great Poor

Expense tracking made easy

Read full review >
Frances
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Even beginners will find Costpoint easy to use. No training is required.

CONS: There is a delay in the timekeeping feature. It takes at least a few minutes to find frequently used charge numbers when a new period begins. If there is a workaround for this, we haven't found it yet.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Endless possibilities

Read full review >
Stevie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Costpoint allows us to look at our data systematically. We can choose to view them in detail or at the top level, allowing management to see only the data they need. This helps in customizing the information you want to see.

CONS: The multitude of menus can be confusing and a wrong click can lead to a big mess. It's good, though, that Costpoint offers a lot of features, and the error notifications help in preventing messing up the entire process.

What do you think about this review?

Great Poor

Ideal for project-based organizations

Read full review >
Martine
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It's amazing that Deltek conducts an annual conference that provides information about new products and how upcoming technologies affect the direction of the company. Costpoint has helped our different departments collaborate and work together through the integration of various data silos.

CONS: After-sales support could be improved. All you get with Costpoint is the product itself and some troubleshooting assistance.

What do you think about this review?

Great Poor

Powerful tool that helps you take care of business

Read full review >
Sedrick
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2021 Company Size: Industry: Accounting

PROS: Incredibly simple to use and set up, this system saves us a lot of time. Its seamless integration with Windows apps and the other software we use allows everyone to use it without issue.

CONS: We are currently using Costpoint and enjoying it. There's really nothing to complain about at the moment.

What do you think about this review?

Great Poor

Expense management for consulting firms

Read full review >
Kennedy
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.05.2021 Company Size: Industry: N/A

PROS: Costpoint is a solid piece of software that makes expense management easy for both the employees that use them and their approving managers.

CONS: The fact that Costpoint hasn't had a decent update in years makes it legacy software, which is a minus for me.

What do you think about this review?

Great Poor

Deltek Costpoint

Read full review >
Loraine
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.04.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Reviewing and authorizing employee timesheets is a breeze with the help of Costpoint's straightforward, easy-to-use platform. It helps managers verify hours stated and not stated by an employee so there are no discrepancies.

CONS: I wish my company would use Costpoint for more than just as timesheets and management. Having said that, I don't have any real complaints about the system per se.

What do you think about this review?

Great Poor

Cost accounting, simplified

Read full review >
Camylle
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.04.2021 Company Size: Industry: N/A

PROS: Featuring straightforward forms, Costpoint easily gets the job done for us. Its expense tracking system can be easily reconciled with our internal accounting systems and users find the interface intuitive.

CONS: The main thing I dislike about Costpoint is how dated it looks, which negatively affects the overall user experience.

What do you think about this review?

Great Poor

A flexible solution

Read full review >
Marcelle
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.03.2021 Company Size: More than 100 Employees Industry: Defense & Space

PROS: Software is so flexible that it allows us to manage payroll and human resources, as well as contracts and subcontracts. It offers several modules and add-ons that provide additional features, too. Although the payroll module is quite limited, it does the job of the in-house payroll processes.

CONS: Major concern is the price because it can be prohibitive, especially when you consider how limited after-sales support is. Support in some areas is exceptional, however, specifically in payroll.

What do you think about this review?

Great Poor

Easy financial management

Read full review >
Austen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.03.2021 Company Size: Industry: N/A

PROS: Costpoint is great because it helps us efficiently log daily expenses incurred by employees, and it helps employees do it quickly, too.

CONS: Little to no innovation for over a decade now. The interface could use a revamp because it looks dated now.

What do you think about this review?

Great Poor

Costpoint pros and cons

Read full review >
Don
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 26.02.2020 Company Size: More than 100 Employees Industry: N/A

PROS: It's an excellent piece of software that's easy to navigate and very user-friendly.

CONS: Software is not that customizable.

What do you think about this review?

Great Poor

Great expense management software for marketing teams

Read full review >
Asia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.02.2020 Company Size: Industry: N/A

PROS: The interface is basic but complete, and the software gets the job done. With Costpoint, I can easily approve or deny expenses.

CONS: No real complaints about the features, but the interface could be improved. The software hasn't been updated for a while and it shows in the design.

What do you think about this review?

Great Poor

A decent offering

Read full review >
Jesus
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.02.2020 Company Size: 11-50 Employees Industry: N/A

PROS: Costpoint does the job for me when I need to take a look at purchase orders and purchase requisitions. It also helps in creating charge codes for employees so they can link their expenses to the corresponding project. Overall, the program is reliable.

CONS: Costpoint is not that user-friendly for me, but I'm a new user so that may be a factor. It does come with error protection features when encoding data so I recommend it to businesses. It's worth a try.

What do you think about this review?

Great Poor

Customizable ERP

Read full review >
Baby
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.01.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Customer service is topnotch and hard to find anywhere else. Out of the box, the software already solved several of our problems, but it also allows for a host of customization options to help a variety of industries. Seamless integration and the ability to extend the system makes it even more powerful and flexible. It helps that we can use Time & Expense with the Budgeting and Planning add-on.

CONS: You need to answer a set of questions before you can actually use the software. I know this sets it up according to your needs, but it is unexpected and challenging to end-users. The interface could also use some innovation and improvement. I also have issues with the pricing model because additional licensing costs are higher than what you have to pay when you purchase the software. There are also maintenance costs for additional seats, which can be a surprise, especially if you've already allocated budgets. I love the in-house consulting services, but they are generally higher than what third-party consultants charge.

What do you think about this review?

Great Poor
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Deltek Costpoint user reviews

What I think of Deltek Costpoint

Read full review >
Adolf
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.11.2021 Company Size: Industry: N/A

Expense tracking made easy

Read full review >
Frances
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.11.2021 Company Size: More than 100 Employees Industry: N/A

Endless possibilities

Read full review >
Stevie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.11.2021 Company Size: More than 100 Employees Industry: N/A

Ideal for project-based organizations

Read full review >
Martine
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2021 Company Size: More than 100 Employees Industry: N/A

Powerful tool that helps you take care of business

Read full review >
Sedrick
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2021 Company Size: Industry: Accounting
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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