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DockMaster Review

DockMaster
Our score: 8.0 User satisfaction: 94%

What is DockMaster?

DockMaster is a marine management software for marina, boatyard, and boat dealership businesses. DockMaster offers sales management features to monitor and manage the sales of boats, motors and trailers, handle prospects and contracts, and track the sales team’s communications and activities.

You can efficiently record and track parts, fuel inventories, warehouse, and eCommerce-related orders. With its work order management feature, you can convert estimates to work orders in just a single click. DockMaster has a mobile app that allows service technicians to view job or task schedules and record worked hours on the go.  

The marine management software also makes it easy for you to process EMV card payments, generate financial statements and accounting reports, and perform bank reconciliations. Moreover, DockMaster supports integration with various services and applications used for handling marinas, sales, payments, services, parts, and fuels.

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Overview of DockMaster Benefits

POS Solution 

DockMaster helps marinas, boatyards, and boat dealers streamline and improve their daily sales operations and processes. They can implement a touchscreen-enabled point-of-sale solution to efficiently manage sales, orders, and inventories. 

Users can easily and quickly generate customer orders, process EMV card payments, create customizable email or paper receipts, and monitor and update quantities of inventory directly within the POS software.

Marina-Tailored Features 

The marine management software offers features exclusively customized so marinas can attain their specific needs. DockMaster’s integration with the Swift Harbour platform enables them to instantly gather all the booking data they need for a boat slip or mooring rentals. 

They can also utilize Fuel Cloud’s hardware and software-based tools to monitor and manage their fuel. They’ll access real-time data to track and control fuel access, distribution, and utilization and avoid losses due to fuel theft or slippage. 

Work Order Management 

DockMaster provides a mobile app for service personnel to manage work orders, tasks, and time conveniently and accurately. They’ll view assigned work orders and job/task schedules and capture and report the amount of time they spent on their jobs using their iOS or Android devices. 

They can accomplish time cards and type information or use voice-to-text recognition to include important notes. Furthermore, users can keep track of labor, materials, and parts costs and access job progress and profitability reports.

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Overview of DockMaster Features

  • Point-of-Sale Solution
  • Boat Sales Management
  • Inventory Monitoring
  • Fuel Management
  • Online Booking
  • Services & Work Orders
  • Mobile Time Tracking
  • Financial Management
  • Customized Reports
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

DockMaster Position In Our Categories

Since businesses have distinctive business-related requirements, it is only logical they avoid getting a one-size-fits-all, ideal system. Still, it would be futile to try to come across such application even among popular software solutions. The efficient thing to undertake can be to write the varied major aspects that need research like important features, pricing, skill ability of staff members, business size, etc. Then, you must conduct the product research exhaustively. Have a look at some of these DockMaster reviews and scrutinize the other software programs in your shortlist more closely. Such comprehensive product investigation guarantee you weed out unsuitable apps and subscribe to the one that provides all the function your company requires to realize efficiency.

Position of DockMaster in our main categories:

TOP 200

DockMaster is one of the top 200 Business Process Management Software products

TOP 500

DockMaster is one of the 500 Sales Tools products

Organizations have unique wants and requirements and no software application can be just right in such a situation. It is futile to try to find a perfect out-of-the-box software system that meets all your business needs. The intelligent thing to do would be to customize the application for your special needs, employee skill levels, finances, and other elements. For these reasons, do not hasten and invest in well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your groundwork, look into each short-listed system in detail, read a few DockMaster Business Process Management Software reviews, contact the maker for explanations, and finally settle for the product that presents what you want.

How Much Does DockMaster Cost?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are DockMaster pricing details?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DockMaster’s enterprise pricing information is available only on request.

User Satisfaction

Positive Social Media Mentions 118
Negative Social Media Mentions 8

We know that when you make a decision to purchase a Business Process Management Software it’s crucial not only to learn how experts score it in their reviews, but also to discover if the real users and companies that use it are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and DockMaster reviews across a broad range of social media sites. The information is then displayed in an easy to understand form showing how many clients had positive and negative experience with DockMaster. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for DockMaster?

DockMaster integrates with the following:

  • Fuel Cloud
  • MarineSync
  • Kenect
  • Boat Cloud
  • Speedy Dock
  • Swift Harbour
  • Worldpay
  • Preferred Payments
  • ARI Partsmart
  • Dealer Spike
  • Team Marine/Salesforce
  • Credco
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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