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DockMaster Review

DockMaster
Our score: 8.0 User satisfaction: 94%

What is DockMaster?

DockMaster is a marine management software for marina, boatyard, and boat dealership businesses. DockMaster offers sales management features to monitor and manage the sales of boats, motors and trailers, handle prospects and contracts, and track the sales team’s communications and activities.

You can efficiently record and track parts, fuel inventories, warehouse, and eCommerce-related orders. With its work order management feature, you can convert estimates to work orders in just a single click. DockMaster has a mobile app that allows service technicians to view job or task schedules and record worked hours on the go.  

The marine management software also makes it easy for you to process EMV card payments, generate financial statements and accounting reports, and perform bank reconciliations. Moreover, DockMaster supports integration with various services and applications used for handling marinas, sales, payments, services, parts, and fuels.

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Overview of DockMaster Benefits

POS Solution 

DockMaster helps marinas, boatyards, and boat dealers streamline and improve their daily sales operations and processes. They can implement a touchscreen-enabled point-of-sale solution to efficiently manage sales, orders, and inventories. 

Users can easily and quickly generate customer orders, process EMV card payments, create customizable email or paper receipts, and monitor and update quantities of inventory directly within the POS software.

Marina-Tailored Features 

The marine management software offers features exclusively customized so marinas can attain their specific needs. DockMaster’s integration with the Swift Harbour platform enables them to instantly gather all the booking data they need for a boat slip or mooring rentals. 

They can also utilize Fuel Cloud’s hardware and software-based tools to monitor and manage their fuel. They’ll access real-time data to track and control fuel access, distribution, and utilization and avoid losses due to fuel theft or slippage. 

Work Order Management 

DockMaster provides a mobile app for service personnel to manage work orders, tasks, and time conveniently and accurately. They’ll view assigned work orders and job/task schedules and capture and report the amount of time they spent on their jobs using their iOS or Android devices. 

They can accomplish time cards and type information or use voice-to-text recognition to include important notes. Furthermore, users can keep track of labor, materials, and parts costs and access job progress and profitability reports.

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Overview of DockMaster Features

  • Point-of-Sale Solution
  • Boat Sales Management
  • Inventory Monitoring
  • Fuel Management
  • Online Booking
  • Services & Work Orders
  • Mobile Time Tracking
  • Financial Management
  • Customized Reports
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

DockMaster Position In Our Categories

Bearing in mind companies have distinctive business-related requirements, it is only rational that they avoid getting an all-encompassing, “perfect” business program. Just the same, it would be futile to try to chance on such an app even among sought-after software solutions. The reasonable thing to undertake should be to spell out the several main aspects which need scrutiny such as crucial features, plans, skill competence of staff, company size, etc. Thereafter, you should do the research exhaustively. Have a look at some of these DockMaster reviews and scrutinize the other software options in your shortlist in detail. Such all-encompassing research ensures you steer clear of unsuitable software solutions and select the system that includes all the aspects your business requires for success.

Position of DockMaster in our main categories:

TOP 200

DockMaster is one of the top 200 Business Process Management Software products

TOP 500

DockMaster is one of the 500 Sales Tools products

Each business is different, and might require a specific Business Process Management Software solution that will be adjusted to their company size, type of customers and staff and even particular industry they cater to. We advise you don't count on locating an ideal software that will be suitable for each company regardless of their history is. It may be a good idea to read a few DockMaster Business Process Management Software reviews first and even then you should keep in mind what the service is intended to do for your company and your staff. Do you require an easy and straightforward service with just essential functions? Will you actually use the advanced functionalities required by pros and large enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a solid app that will match your budget.

How Much Does DockMaster Cost?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are DockMaster pricing details?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DockMaster’s enterprise pricing information is available only on request.

User Satisfaction

Positive Social Media Mentions 118
Negative Social Media Mentions 8

We are aware that when you make a decision to purchase a Business Process Management Software it’s vital not only to see how professionals score it in their reviews, but also to find out whether the actual people and enterprises that purchased it are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and DockMaster reviews across a wide array of social media sites. The data is then displayed in a simple to understand format showing how many clients had positive and negative experience with DockMaster. With that information available you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for DockMaster?

DockMaster integrates with the following:

  • Fuel Cloud
  • MarineSync
  • Kenect
  • Boat Cloud
  • Speedy Dock
  • Swift Harbour
  • Worldpay
  • Preferred Payments
  • ARI Partsmart
  • Dealer Spike
  • Team Marine/Salesforce
  • Credco
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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