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DockMaster Review

DockMaster
Our score: 8.0 User satisfaction: 94%

What is DockMaster?

DockMaster is a marine management software for marina, boatyard, and boat dealership businesses. DockMaster offers sales management features to monitor and manage the sales of boats, motors and trailers, handle prospects and contracts, and track the sales team’s communications and activities.

You can efficiently record and track parts, fuel inventories, warehouse, and eCommerce-related orders. With its work order management feature, you can convert estimates to work orders in just a single click. DockMaster has a mobile app that allows service technicians to view job or task schedules and record worked hours on the go.  

The marine management software also makes it easy for you to process EMV card payments, generate financial statements and accounting reports, and perform bank reconciliations. Moreover, DockMaster supports integration with various services and applications used for handling marinas, sales, payments, services, parts, and fuels.

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Overview of DockMaster Benefits

POS Solution 

DockMaster helps marinas, boatyards, and boat dealers streamline and improve their daily sales operations and processes. They can implement a touchscreen-enabled point-of-sale solution to efficiently manage sales, orders, and inventories. 

Users can easily and quickly generate customer orders, process EMV card payments, create customizable email or paper receipts, and monitor and update quantities of inventory directly within the POS software.

Marina-Tailored Features 

The marine management software offers features exclusively customized so marinas can attain their specific needs. DockMaster’s integration with the Swift Harbour platform enables them to instantly gather all the booking data they need for a boat slip or mooring rentals. 

They can also utilize Fuel Cloud’s hardware and software-based tools to monitor and manage their fuel. They’ll access real-time data to track and control fuel access, distribution, and utilization and avoid losses due to fuel theft or slippage. 

Work Order Management 

DockMaster provides a mobile app for service personnel to manage work orders, tasks, and time conveniently and accurately. They’ll view assigned work orders and job/task schedules and capture and report the amount of time they spent on their jobs using their iOS or Android devices. 

They can accomplish time cards and type information or use voice-to-text recognition to include important notes. Furthermore, users can keep track of labor, materials, and parts costs and access job progress and profitability reports.

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Overview of DockMaster Features

  • Point-of-Sale Solution
  • Boat Sales Management
  • Inventory Monitoring
  • Fuel Management
  • Online Booking
  • Services & Work Orders
  • Mobile Time Tracking
  • Financial Management
  • Customized Reports
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

DockMaster Position In Our Categories

Because companies have specific business-related demands, it is wise they abstain from adopting an all-encompassing, ”best” software product. At any rate, it is futile to stumble on such a software solution even among popular software solutions. The sensible step to undertake can be to set down the various critical factors which necessitate careful thought including crucial features, price plans, skill capability of the users, organizational size, etc. Thereafter, you must double down on your product research exhaustively. Read some DockMaster evaluations and scrutinize the other software options in your shortlist in detail. Such well-rounded product research guarantee you take out ill-fitting apps and choose the one that offers all the benefits your company requires for optimal results.

Position of DockMaster in our main categories:

TOP 200

DockMaster is one of the top 200 Business Process Management Software products

TOP 500

DockMaster is one of the 500 Sales Tools products

It is crucial to note that hardly any app in the Business Process Management Software category is going to be an ideal solution able to meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few DockMaster Business Process Management Software reviews first as some software may perform well just in a really narrow group of applications or be created with a very specific type of industry in mind. Others may work with an idea of being easy and intuitive and therefore lack complicated functionalities welcomed by more experienced users. You can also come across solutions that support a wide group of customers and provide a powerful feature toolbox, but that in most cases comes at a more significant price of such a solution. Be certain that you're aware of your requirements so that you buy a solution that provides exactly the elements you look for.

How Much Does DockMaster Cost?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are DockMaster pricing details?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DockMaster’s enterprise pricing information is available only on request.

User Satisfaction

Positive Social Media Mentions 118
Negative Social Media Mentions 8

We realize that when you decide to buy a Business Process Management Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check whether the real people and companies that purchased these solutions are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and DockMaster reviews across a wide array of social media sites. The information is then displayed in a simple to understand form indicating how many people had positive and negative experience with DockMaster. With that information at hand you will be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for DockMaster?

DockMaster integrates with the following:

  • Fuel Cloud
  • MarineSync
  • Kenect
  • Boat Cloud
  • Speedy Dock
  • Swift Harbour
  • Worldpay
  • Preferred Payments
  • ARI Partsmart
  • Dealer Spike
  • Team Marine/Salesforce
  • Credco
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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