Eat Review
What is Eat?
Eat is a restaurant reservation and table management system that helps restaurant owners and managers stay on top of their reservations, manage their booking and tables, accept online reservations, and more. For restaurant patrons and diners, Eat is a mobile app that functions as a restaurant guide and reservation tool, help them find the best restaurants, go over menus and photos, and make reservations easily.
As a restaurant management app, Eat is an iPad-enabled platform that streamlines operations and grows business revenues. Powerful features such as automated table management, online reservations, and restaurant analytics are all designed to help users maximize their capacity, seat more diners, and make smart decisions regarding their floor planning, table reservations, stock, and staffing.
Show MoreOverview of Eat Benefits
Eat gives you full control over your table plans, make the necessary changes to your floor and automatically seat available tables via an optimized table placement system created to improve your fill rate. It also gives you a host embeddable widgets that can be integrated anywhere online (Facebook page, websites, blogs, etc.), enabling diners to make quick reservations effortlessly.
With Eat, you are also treated to powerful analytics designed to help you gather all relevant information about your restaurant’s performance, inventory, customer feedback, and more. Analytics help you derive insights that are critical to making intelligent decisions about your business, stock, inventory, staffing, scheduling, table management, seating, and more.
The application also allows you to create profiles of your guests, helping you identify regular diners, know their dining history (allergies, orders, favorite table, etc.). Equipped with such information, you are able to provide your regulars with a personalized dining experience every time they come.
Eat gives you unlimited access to diner data, allowing you to create and implement effective and relevant restaurant marketing strategies to attract and retain more diners. You can also set Eat to send out automatic email and SMS confirmation messages, helping reduce instances of no-shows and enhance revenues.
Show MoreOverview of Eat Features
- Calendar
- Floor Plan
- Bookings and Reservations
- Waitlist
- Widgets
- Notifications
- Manager App
- Data Download
- Shift Management
- Status
- Drag and Drop
- Search
- Notes
What Problems Will Eat Solve?
1. Accepting Online Reservations
John just opened his new Italian restaurant and wants to incorporate online reservations into his business. He begins by embedding a booking form on his website but immediately sees that customers are not using it. It is clear that the booking process takes a lot of time and customers give up halfway through and resort to phoning for reservations instead. John really wants his customers to go the online route because answering phone calls require manpower and he needs all his people working on busy nights instead of taking calls.
With Eat, John’s table management system integrated with online reservations but also gives him a user-friendly booking widget that can be added to his online channels, whether it’s his website, Facebook page, or even on Instagram and Twitter. John can now start to receive online bookings with ease, without having to worry about missing out on missed calls during peak hours.
2. CRM for Guests
It’s a busy dinner shift and Richard’s restaurant staff are clamoring to seat guests as they come in. A guest walks in asking for his reservation under the name “Mike”. Richard takes out his Eat-enabled iPad and searches the reservation list and finds Mike. He also discovers that Mike is a regular at the restaurant, everything from his birthday to allergies and preferences are shown on his profile. Richard proceeds to see if they can seat Mike by the window, his favorite spot, and then guides him to his table. With Eat, restaurant staff are giving the ability to tap into a network of information about their customers that they otherwise wouldn’t have.
3. Handles walk-ins
The lunch shift has just started and as expected, guests who don’t have reservations start to arrive. While Sara, the restaurant manager, has tables available, she is unsure whether or not the kitchen staff can handle an additional table. She takes a look at her Eat-enabled iPad and switches over to grid view. An hour by hour breakdown of tables, integrated with online bookings, is then displayed. She notices that she has currently seated 45 guests with another 20 coming in the next hour and she knows her staff can handle this table of 5 without putting too much stress on them. Eat makes it easier to get a 360 view of your restaurant to better allow you make decisions on the fly.
Feature: Grid View
Eat Position In Our Categories
Because businesses have particular business-related requirements, it is practical they steer clear of settling on an all-encompassing, “perfect” software solution. Needless to say, it would be difficult to stumble on such a software product even among popular software solutions. The clever step to undertake is to shortlist the varied chief aspects that require examination including important features, costing, technical skill capability of the employees, business size, etc. The second step is, you must follow through your product research thoroughly. Go over some Eat evaluations and scrutinize each of the software systems in your list more closely. Such all-encompassing research ensures you weed out poorly fit applications and buy the system which has all the benefits your business requires in growing the business.
Position of Eat in our main categories:
TOP
100
Eat is one of the top 100 Restaurant Management Software products
If you are interested in Eat it might also be sensible to examine other subcategories of Restaurant Management Software listed in our database of B2B software reviews.
There are trendy and widely used applications in each software category. But are they necessarily the best fit for your organization’s specific needs? A popular software solution may have thousands of customers, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Eat Restaurant Management Software reviews and consider the factors that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few systems that fit your requirements. Check out the free trials of these platforms, read online comments, get information from the maker, and do your homework meticulously. This profound research is certain to aid you select the best software solution for your company’s specific requirements.
How Much Does Eat Cost?
Eat Pricing Plans:
Free Trial
Stay Flexible
$139/month
Best Value
$99/month
What are Eat pricing details?
Eat Pricing Plans:
Free Trial
Stay Flexible
$139/month
Best Value
$99/month
Eat offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:
Stay Flexible – $139/month
- Unlimited Licenses & Unlimited Devices
- Automated SMS & Email
- Editable Floorplan
- Table Management & Waitlist
- Online reservations
- Rich Guest Profiles
- Manager/Owner App
- Analytics
- No setup fees
- Free online 24-hour support
Best Value – $99/month (Annual Billing)
- All features
User Satisfaction
Positive Social Media Mentions
361
Negative Social Media Mentions
19
We realize that when you decide to purchase a Restaurant Management Software it’s crucial not only to find out how experts score it in their reviews, but also to discover whether the actual users and companies that purchased these solutions are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Eat reviews across a broad range of social media sites. The information is then displayed in an easy to understand form showing how many people had positive and negative experience with Eat. With that information at hand you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Eat?
Eat integrates with the following business systems and applications:
- TripAdvisor
- Time Out
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