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Clover Review

Clover
Our score: 8.9 User satisfaction: 99%

What is Clover?

Clover is an integrated POS software system that is designed to offer business support to small and medium restaurants. This tool features a custom hardware and is available in a server and web-based deployment options. Clover is also accessible from smartphones and is highly regarded because of the way it helps retailers manage businesses in real time.

The software is designed to help you oversee inventory, edit menus, and at the same time keep a keen eye on all your employees. With clover, you will be able to effectively handle business thanks to the activity report and insights it delivers. Moreover, this software provides effective POS payment facilities which include; credit and debit card payments and Apple Pay.

Overview of Clover Benefits

First and foremost, clover is a user-friendly software that enables retailers to manage business from any device. This system comes with its own sleek and attractive hardware that features an Apple-esque screen and a high-speed printer that also functions as a connection hub.

This tool features pre-configured tools which make inventory management a breeze. It gives you the freedom to edit product information making it easier to monitor product performance. You can also retrieve any data related to promotions, credits, payments, etc. so as to analyze your most profitable product or find the average customer profile in a bid to sell more products.

Clover embraces modern technology in the payment options and facilitates payments in an effective and reliable way that ensure total security to your customers’ card data. The software eliminates the need for terminals, barcode scanners, cash registers, and label and receipt printers thereby making it easier for your business to swipe credit cards and read chips. Its POS technologies like printing orders, making promotions, editing menus, and setting up loyalty programs makes it easier to handle your day-to-day business.

Staff management is also made easier by Clover software. With the tool, it becomes remarkably easy to manage employees’ tips and shifts as well as giving them customized access to the tool.

Overview of Clover Features

  • Inventory management
  • Real-time reporting
  • Transaction records
  • Optional employee permissions
  • Customer data card
  • Loyalty programs integrations
  • Automatic software updates
  • Third-party integrations
  • Staff managements
  • Menu editing
  • Real-time add and delete product
  • Assigning or reassigning tables
  • Track cash logs, revenue, and employee sales
  • Identity top customers
  • Split payments
  • Accept credit and debit card payments
  • Support for Apple pay and EMV

Clover Position In Our Categories

Since businesses have their own business-related wants, it is only prudent they avoid going for a one-size-fits-all, ideal software system. Just the same, it would be futile to try to stumble on such a software product even among branded software solutions. The practicable step to undertake would be to list the several significant functions which entail examination such as key features, pricing, technical skill ability of staff members, company size, etc. Then, you must perform the research comprehensively. Browse over some of these Clover evaluations and check out each of the applications in your list more closely. Such well-rounded product research ensures you keep away from unsuitable software products and choose the one which includes all the features your business requires to realize efficiency.

Position of Clover in our main categories:

TOP 10

Clover is one of the top 10 Restaurant Management Software products

TOP 50

Clover is one of the 50 Sales Software products

Clover is also listed in the following subcategories:

There are popular and widely used systems in each software group. But are they necessarily the best fit for your company’s unique requirements? A market-leading software solution may have thousands of subscribers, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few Clover Restaurant Management Software reviews and mull over the factors that you wish to have in the software such as the price, main functionality, available integrations etc. Then, shortlist a few solutions that fit your wants. Check out the free trials of these platforms, read online opinions, get information from the maker, and do your research meticulously. This in-depth groundwork is sure to assist you find the finest software solution for your organization’s unique requirements.

How Much Does Clover Cost?

Clover Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Clover’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 152
Negative Social Media Mentions 1

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Clover reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Clover. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Clover Comparisons

Clover user reviews

Close to perfection

Read full review >
Madonna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2020 Company Size: Industry: Food & Beverages

Makes your service fast and convenient for customers

Read full review >
Blanca
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.03.2020 Company Size: Industry: Consumer Goods

Great system

Read full review >
Monserrate
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 02.03.2020 Company Size: More than 100 Employees Industry: Human Resources

Excellent platform

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.03.2020 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

A work in fast progress

Read full review >
Carlie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.02.2020 Company Size: Industry: Restaurants

What are Clover pricing details?

Clover Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Clover’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Clover?

Clover integrates with the following business systems and applications:

  • ApplePay
  • EMV

Clover average rating:

Average score
4.5/5 (23 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Shannon

PROS: Clover is very beneficial to our drivers who can bring the card readers anytime, anywhere.

CONS: Viewing transactions based on recency, although an available function, does not work. We have often encountered minute downtimes. And refunding payments made with credit or savings cards could be a lengthy process.

Reviewed 1 month ago

Read full review >

The least favorable review

Everardo

PROS: Clover levels with the user-friendliness of android devices. The modern and simple interface is very appealing. You can complete several transactions with Clover.

CONS: Your keywords should be accurate, or else it wouldn't participate in your search.

Reviewed 1 month ago

Read full review >

More reviews from 23 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Close to perfection

Read full review >
Madonna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2020 Company Size: Industry: Food & Beverages

PROS: With Clover, I can keep an accurate record of my attendance and call up customers when needed. The system is also very user-friendly that learning how to use it is just intuitive.

CONS: I wish the cart list is modifiable so as to accommodate cancel-orders. I also hope it could allow sign-outs even if there are new orders which I don't have to take when I'm already done with my shift.

What do you think about this review? Great Poor

Makes your service fast and convenient for customers

Read full review >
Blanca
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.03.2020 Company Size: Industry: Consumer Goods

PROS: I'm in a company that is constantly innovating and introducing new products so I'm glad that integrating products into Clover's system is without hassle

CONS: I don't understand why it is printing order machines which I did not want to provide in the first place anyway.

What do you think about this review? Great Poor

Great system

Read full review >
Monserrate
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 02.03.2020 Company Size: More than 100 Employees Industry: Human Resources

PROS: We have been highly reliant on Clover ever since transferring to its service. Because reports are automated, we can view profit reports in real-time.

CONS: We are still in the exploratory stage, meaning we're still trying to navigate and learn how we can optimize Clover in our operations. A starter guide would have been very helpful. As for its gift card feature, we find it useless to our business.

What do you think about this review? Great Poor

Excellent platform

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.03.2020 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

PROS: Clover is very beneficial to our drivers who can bring the card readers anytime, anywhere.

CONS: Viewing transactions based on recency, although an available function, does not work. We have often encountered minute downtimes. And refunding payments made with credit or savings cards could be a lengthy process.

What do you think about this review? Great Poor

A work in fast progress

Read full review >
Carlie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.02.2020 Company Size: Industry: Restaurants

PROS: The first few months of using Clover was a struggle. The cash register system was so basic it didn't allow deductions of discounts or promos. But now, after a series of updates, it has surprisingly eclipsed its competitors such as Square and even Prism. Accessing reports as old as years back is possible with Clover. And navigating the software is very easy.

CONS: It does not automatically recognize credit cards. So we need to ask our customers to input them and that might be the cause for them to get worried about security breaches. Also, Clover always prints order receipts after official receipts, which is not always necessary. The accumulation of these unneeded receipts costs our resto $75 a month.

What do you think about this review? Great Poor

Perfect even for SMEs

Read full review >
Everardo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.02.2020 Company Size: 11-50 Employees Industry: Higher Education

PROS: Clover levels with the user-friendliness of android devices. The modern and simple interface is very appealing. You can complete several transactions with Clover.

CONS: Your keywords should be accurate, or else it wouldn't participate in your search.

What do you think about this review? Great Poor

Ideal for business

Read full review >
Myah
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2019 Company Size: More than 100 Employees Industry: Government Administration

PROS: What I really like about this tool is how much easier it is to process payments with it. Credit cards can be entered manually, and the processing fees to deal with are low. Because of this, I've been able to conveniently pay for my purchases.

CONS: As convenient as payments have become with this tool, I have to admit that there are occasions where it lags. Coming up with reports can be a tedious process, and I have to wait a day before processing pushes through.

What do you think about this review? Great Poor

Highly competent cash register

Read full review >
Lois
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 23.11.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: It is a wonderful feature that the whole register is touch-based and that there are no buttons nor aggravating clicking sounds to contend with.

CONS: There are moments when the screen would freeze if I tap on sections too quickly.

What do you think about this review? Great Poor

We love it!

Read full review >
Forest
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 28.10.2019 Company Size: Industry: Legal Services

PROS: We are new users and this Clover system has won our hearts right from the very beginning. We just love the ease of using this system.

CONS: We cannot use the system to send individual links to our customers unless we get a different invoice application. So we end up spending money acquiring the other app for that functionality.

What do you think about this review? Great Poor

Fantastic tool

Read full review >
Nia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: N/A

PROS: Our workplace uses this tool and I am really impressed with the number of features available for use. It has really made dealing with payments much more convenient.

CONS: I really think that this tool can afford to have the rates be a little lower.

What do you think about this review? Great Poor

Clover has revolutionized our practice

Read full review >
Hope
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The thing I enjoy the most about Clover is how it shows customers the exact items they have on their cart. I also like the user-friendliness of the interface, which makes it easy for anyone in the office to utilize it.

CONS: I have noticed that the printer is slow to print receipts with Clover. Oftentimes, its connection with the internet is disrupted for some reason, causing us delays in our transactions.

What do you think about this review? Great Poor

The most outstanding POS solution I have ever encountered

Read full review >
Kendrick
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: There is no in-depth training required to operate this POS system, making it very intuitive. Aside from that, I like how it provides comprehensive data that we can draw insights from to improve our business.

CONS: One thing I wish Clover can do something about is the difficulty of configuring the system.

What do you think about this review? Great Poor

It’s Good

Read full review >
Selena
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: This system gives us a choice to send receipts either through email, text, or just print it out. Also, it uses the same old replacement paper receipt rolls used in old machines which we are already familiar with and is more convenient. Generally, this software is so far, so good. It’s very easy to use and is very efficient for receipts and billing.

CONS: We had difficulties setting up the system. We had a conference call with a customer service agent who’s supposed to help us set up the system easily but end up prolonging the process. She does not also know the product very well and still have to ask some of her coworkers about the setup procedure. In the end, we just decided to have someone from their team come to our physical office to set up the system. The customer service rep who assisted us does know what he’s doing and was able to help us. But we still ended up at the office later than our closing time.

What do you think about this review? Great Poor

Fast-working and intuitive solution

Read full review >
Jaylan
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: Management Consulting

PROS: The touch screen is easy to utilize since a soft touch would suffice to make the software execute an action. On top of that, the solution doesn't make it difficult for users to add or remove things from a list.

CONS: It is frustrating both on our businesses and the customers' part because Clover does not allow any modifications once the customer has settled part or whole of the bill.

What do you think about this review? Great Poor

Cash transactions made easier

Read full review >
Abraham
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.09.2019 Company Size: Industry: Pharmaceuticals

PROS: I like the simplicity and familiarity of the software’s graphic user interface, the responsiveness of the touch screen even when there’s high traffic, perfectly fit touch screen pens, the slick register, and many more. The speed of making a credit card transaction is also commendable. Aside from that, I like that the software gives each user a different and unique user ID. This means Clover system does consider the security of its end users.

CONS: We do encounter some minor issues using this platform. The “save button” is placed right next to the” transactions button” so there are instances when some of our staff clicked the save instead of the transaction button when they actually need the latter. Printing receipts takes about 3 or 5 seconds and it’s not ideal when there are many transactions. Also, there can be room issues when there’s a huge amount of coins.

What do you think about this review? Great Poor

Design and features are ahead of its time

Read full review >
Geovanny
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.09.2019 Company Size: Industry: N/A

PROS: With all solutions heading on its way to modernity, Clover stands at the forefront of it all. It is helpful, reliable, not to mention, expertly designed. It’s a treat to work with.

CONS: We’ve had some trouble completing transactions because of a linking error between Clover and the POS tool we have in place. The fault could lie in our POS system though. . .

What do you think about this review? Great Poor

Clover is a convenient application

Read full review >
Delphine
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: Industry: Entertainment

PROS: Apart from letting us organize purchases, Clover enables us to keep employee records. This is something that our business really finds advantageous.

CONS: The only thing I dislike about Clover is its uber-stringent access control. There are actions that I believe employees should be able to execute without previous administrative approval.

What do you think about this review? Great Poor

A goof-proof solution for everyone

Read full review >
Delilah
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.09.2019 Company Size: Industry: N/A

PROS: Clover has been tried and tested out by so many different people in the company. The verdict: just about anyone can use it because all the commands are simple and straightforward. And when I say all the commands, I mean all of it.

CONS: What I don’t like is that all the data we put in Clover are all just floating above our heads in the information superhighway—just waiting for hackers to get a piece of it. I’d like to have the option to just keep everything within the company’s private network. Also, stocks can be hard to sort—it’s all just listed in one very long page. To look for a particular item, you’d have to scroll through so many other items.

What do you think about this review? Great Poor

It is a great Point-of-Sale System

Read full review >
Adaline
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I love the size of the product. It does not take too much space in the room. It is also very easy to use and navigate.

CONS: Sometimes, the software crashes and takes time to connect to the internet. It’s a bit annoying especially when we are working on many transactions.

What do you think about this review? Great Poor

Reliable and really easy to use–a solid 5 stars for this tool!

Read full review >
Walton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: Industry: N/A

PROS: The setup was really fast and the commands are all user-friendly. This is an overall great tool to work with as you can tailor it easily to your needs.

CONS: One thing I dislike about this tool is that I have to shell out money for some of the apps I need.

What do you think about this review? Great Poor

An affordable yet powerful solution

Read full review >
Edd
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: Industry: N/A

PROS: Clover offers convenience at a very affordable price. I got the Bluetooth scanner that allows you to scan credit or debit cards for payment, and I haven’t had any problems with it so far. And Clover isn’t just a tool for processing payments too. It also helps me with my day-to-day transactions such as managing my stocks as well as taking care of my payroll.

CONS: I’d like to have more say in the layout of the interface as well as choose from a list of vendors instead of just being matched to one for my stocking needs.

What do you think about this review? Great Poor

Easy Learning Curve

Read full review >
Gregory
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: What I like most about Clover system is its user-friendliness. No complex functions involved. Before using this platform, I was a bit worried that our staff might find it difficult to get started with this new software and it may take them a while before getting a hang of it. Surprisingly, it only took them less than an hour to understand the basic functionalities of the software.

CONS: We cannot customize the look of the platform’s interface. I was looking to incorporate the organization’s color as well as graphics to its background and home screen but there’s no way to do that. It’s quite disappointing but not really a deal breaker. Nicer though if the vendor will consider adding this customization feature.

What do you think about this review? Great Poor

The best tool backed-up by the best team

Read full review >
Minnie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2019 Company Size: Industry: Consumer Electronics

PROS: To start off, I just want to send my kudos to the Clover team! We’ve been experiencing issues with their Bluetooth device and they replaced it with a new one. If that’s not good customer service, then I don’t know what is. Anyway, on top of having an awesome support team, the software itself has made our sales transactions run so much more smoothly now.

CONS: None at all. Whatever issues I may have with the app or its devices, the Clover team are always quick to respond.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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