SevenRooms Review

Our score: 8.8 User satisfaction: 100%

What is SevenRooms?

SevenRooms is a restaurant reservation and management platform that lets you build relationships with your customers before they arrive at your premises. The solution does that by providing you with a branded reservation widget that allows your prospective guests to book a room or a seat directly with you. With this, you can eliminate commission fees and other third-party charges.

SevenRooms even helps you generate more revenue for the business. It has a host of income-generating tools that enable you to create and curate unique guest experiences. With this, you can market and pre-sell via your custom reservation widget so your customers are aware of promotions and are influenced to avail of them.

Moreover, SevenRooms enables you to offer top-notch service. It has a built-in guest data and profile manager where you can store important information about your customers, for you to show you remember their preferences, especially their allergies. With this, you can pave the way for recurring visits and customer loyalty.

Overview of SevenRooms Benefits

Direct Reservation Widget

Partnerships with other platforms help bring more customers to your door. However, those can be costly, as you need to pay commissions and other fees. On top of that, there are also prospective guests who find their way to your website or official pages. That is why SevenRooms offers a white-label reservation widget. You can embed this on your website to boost direct reservations. Additionally, it has two-way SMS capabilities that allow you to inform guests about their confirmed or waitlisted reservations, which you can use for building relationships with your customers.

Unique Guest Experiences

SevenRooms helps you generate more revenue with your reservation widget as well. You can customize it to create and offer unique experiences to your prospective customers, such as rewards, special events, and reservation upgrades. Moreover, you can utilize the application to cross-promote sister properties for enhanced visibility of your businesses.

Stronger Customer Relationships

With SevenRooms, you can input and keep necessary information about your guests so that the next time they visit your business you are ready to serve them while keeping their preferences in mind to personalize your interactions and service. This feature also lets you understand your customers’ spending patterns for you to create promotions that appeal to them.

On-the-Fly Decision-Making

Having a cohesive database enables you to gain a full overview of your businesses. As such, you can customize your customers’ journey and have full control from start to finish even when they are in your sister establishments.

Targeted Marketing

Not every customer wants to receive all kinds of promotions. SevenRooms has filtering and segmenting tools. These allow you to send the right messages to the right kind of customers to increase repeat visits and inspire loyalty.

Overview of SevenRooms Features

  • Reservation Widget
  • Reservation, Waitlist & Seating Management
  • Custom Experiences Marketing & Pre-Selling
  • Pre-Service Reservation Summaries
  • In-Service Guest Alerts
  • Request Management
  • Guest Data & Profiles
  • Properties Cross-Promotion
  • Organization-Wide Data Sharing & Management
  • Reporting & Analysis
  • Advanced User Permissions
  • Marketing Tools

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SevenRooms Position In Our Categories

Knowing that businesses have special business wants, it is only sensible they avoid purchasing a one-size-fits-all, ”best” business program. Still, it would be hard to try to stumble on such a software system even among recognizable software solutions. The efficient step to undertake can be to list the numerous key factors that need investigation like essential features, costing, skill competence of staff members, company size, etc. Next, you must conduct your research thoroughly. Browse over some of these SevenRooms reviews and explore each of the applications in your list in detail. Such detailed product investigation guarantees you weed out mismatched applications and choose the system that offers all the tools you require business requires.

Position of SevenRooms in our main categories:

TOP 20

SevenRooms is one of the top 20 Customer Experience Management Software products

TOP 20

SevenRooms is one of the 20 Restaurant Management Software products

If you are interested in SevenRooms it might also be sensible to examine other subcategories of Restaurant Management Software listed in our database of SaaS software reviews.

Every company has different requirements and requires a system that can be customized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no software can offer perfect tools out-of-the-box. When you look for a software app, first be sure what you need it for. Read some SevenRooms Restaurant Management Software reviews and ask yourself do you desire basic functionality or do you want complex tools? Are there any industry-specific features that you are searching for? Get the answers to these queries to aid your search. There are lots of elements that you need to consider and these include your budget, particular business needs, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the system that presents all that you need to boost your organization efficiency and productivity.

How Much Does SevenRooms Cost?

SevenRooms Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 0

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SevenRooms reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SevenRooms. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SevenRooms pricing details?

SevenRooms Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

What integrations are available for SevenRooms?

SevenRooms can integrate with online payment gateways, event sales and management applications, POS systems:

  • Stripe
  • FreedomPay
  • Network
  • CyberSource
  • Tripleseat
  • Toast
  • Salido
  • SilverwarePOS
  • MyCheck
  • Micros 3700
  • Micros 9700
  • Micros Simphony
  • Aloha (Radiant Systems)
  • InfoGenesis
  • Tevalis
  • PoSitouch
  • Squirrel
  • Dinerware
  • Focus
  • Mission
  • Comtrex
  • Acorn
  • ICR
  • IBS
  • Chef solutions
  • BGA
  • Gcom
  • Lexsis
  • Keystone
  • Andromeda
  • MaîtreD

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Reviewed By Nestor Gilbert
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