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SevenRooms Review

SevenRooms
Our score: 8.8 User satisfaction: 100%

What is SevenRooms?

SevenRooms is a restaurant reservation and management platform that lets you build relationships with your customers before they arrive at your premises. The solution does that by providing you with a branded reservation widget that allows your prospective guests to book a room or a seat directly with you. With this, you can eliminate commission fees and other third-party charges.

SevenRooms even helps you generate more revenue for the business. It has a host of income-generating tools that enable you to create and curate unique guest experiences. With this, you can market and pre-sell via your custom reservation widget so your customers are aware of promotions and are influenced to avail of them.

Moreover, SevenRooms enables you to offer top-notch service. It has a built-in guest data and profile manager where you can store important information about your customers, for you to show you remember their preferences, especially their allergies. With this, you can pave the way for recurring visits and customer loyalty.

Overview of SevenRooms Benefits

Direct Reservation Widget

Partnerships with other platforms help bring more customers to your door. However, those can be costly, as you need to pay commissions and other fees. On top of that, there are also prospective guests who find their way to your website or official pages. That is why SevenRooms offers a white-label reservation widget. You can embed this on your website to boost direct reservations. Additionally, it has two-way SMS capabilities that allow you to inform guests about their confirmed or waitlisted reservations, which you can use for building relationships with your customers.

Unique Guest Experiences

SevenRooms helps you generate more revenue with your reservation widget as well. You can customize it to create and offer unique experiences to your prospective customers, such as rewards, special events, and reservation upgrades. Moreover, you can utilize the application to cross-promote sister properties for enhanced visibility of your businesses.

Stronger Customer Relationships

With SevenRooms, you can input and keep necessary information about your guests so that the next time they visit your business you are ready to serve them while keeping their preferences in mind to personalize your interactions and service. This feature also lets you understand your customers’ spending patterns for you to create promotions that appeal to them.

On-the-Fly Decision-Making

Having a cohesive database enables you to gain a full overview of your businesses. As such, you can customize your customers’ journey and have full control from start to finish even when they are in your sister establishments.

Targeted Marketing

Not every customer wants to receive all kinds of promotions. SevenRooms has filtering and segmenting tools. These allow you to send the right messages to the right kind of customers to increase repeat visits and inspire loyalty.

Overview of SevenRooms Features

  • Reservation Widget
  • Reservation, Waitlist & Seating Management
  • Custom Experiences Marketing & Pre-Selling
  • Pre-Service Reservation Summaries
  • In-Service Guest Alerts
  • Request Management
  • Guest Data & Profiles
  • Properties Cross-Promotion
  • Organization-Wide Data Sharing & Management
  • Reporting & Analysis
  • Advanced User Permissions
  • Marketing Tools

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SevenRooms Position In Our Categories

Knowing that businesses have special business needs, it is rational they abstain from deciding on an all-in-one, ”best” software system. Be that as it may, it is nearly futile to chance on such application even among popular software systems. The sensible thing to undertake should be to shortlist the numerous vital aspects which necessitate deliberation including important features, costing, skill levels of staff members, company size, etc. After which, you must perform the product research comprehensively. Read these SevenRooms review articles and explore the other software programs in your list more closely. Such detailed product research ensures you stay away from unfit apps and buy the system that has all the benefits your business requires for success.

Position of SevenRooms in our main categories:

TOP 20

SevenRooms is one of the top 20 Customer Experience Management Software products

TOP 20

SevenRooms is one of the 20 Restaurant Management Software products

If you are considering SevenRooms it could also be sensible to examine other subcategories of Restaurant Management Software collected in our database of B2B software reviews.

There are well-liked and widely used systems in each software category. But are they essentially the best fit for your enterprise’s unique requirements? A popular software solution may have thousands of customers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few SevenRooms Restaurant Management Software reviews and mull over the factors that you desire in the software such as the fees, main features, available integrations etc. Then, select a few apps that fit your requirements. Check out the free trials of these platforms, read online comments, get clarifications from the maker, and do your investigation thoroughly. This in-depth research is certain to assist you choose the finest software application for your organization’s special wants.

How Much Does SevenRooms Cost?

SevenRooms Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 0

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SevenRooms reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SevenRooms. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SevenRooms pricing details?

SevenRooms Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

What integrations are available for SevenRooms?

SevenRooms can integrate with online payment gateways, event sales and management applications, POS systems:

  • Stripe
  • FreedomPay
  • Network
  • CyberSource
  • Tripleseat
  • Toast
  • Salido
  • SilverwarePOS
  • TISSL
  • MyCheck
  • Micros 3700
  • Micros 9700
  • Micros Simphony
  • Aloha (Radiant Systems)
  • InfoGenesis
  • Tevalis
  • PoSitouch
  • Squirrel
  • Dinerware
  • Focus
  • Mission
  • Comtrex
  • Acorn
  • ICR
  • IBS
  • Chef solutions
  • BGA
  • Gcom
  • Lexsis
  • Keystone
  • Andromeda
  • MaîtreD
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Reviewed By Nestor Gilbert
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