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Sociality.io Review

Sociality.io
Our score: 8.2 User satisfaction: 97%

What is Sociality.io?

Sociality.io is a one-stop platform for social media management with simultaneous content publishing. It allows you to keep track of your content calendar for all social media sites on a single screen. With this software, you can divest your team of content plan tracking via email. Additionally, it integrates an approval workflow and a revision process that reduces the time spent on those procedures.

With Sociality.io, engaging with your audiences is a breeze. Regardless of the platform a comment is in, you can reply to it on the same screen. Moderation of comments is streamlined as well so you can protect your brand without a hitch. What’s more, you can track your team’s performance when it comes to answering questions and comments to ensure that customer service quality is top-notch.

Sociality.io makes social media listening a seamless process as well. You can do it by using keywords and tracking news. On top of that, you can track in different languages to make certain that your global operations are unhindered by negative sentiments.

You can also gain a comprehensive look at your social media presence with reports. From page performance to content analysis, you can know how well your team is doing for you to revise your strategy and keep up with the competition.

Overview of Sociality.io Benefits

All Content in One Place

Sociality.io lets you oversee your content publishing calendar for all social media accounts in one place. It allows you to make sure that every piece of content is in line with your branding through its brand governance workflow. And in case of changes are required, there is no need to shoot emails because employees can track the status of pieces via the content log. When that is done, you can push the content to all platforms simultaneously with one click.

Multi-Platform Engagement

Engaging with your brand’s audiences can be performed on a single screen. Whenever you need to reply to comments on different platforms, you can do so without switching tabs. There are reply templates available to help you expedite the process, too, since there are bound to be repetitive questions. Additionally, the platform has a search function lets you find comments and conversations to reply to or moderate immediately.

When it comes to moderation, you can simply delete or hide comments that do not adhere to your brand engagement rules. Apart from that, other functions are available to assist you in the process.

Intent Social Media Listening

Sociality.io lets you monitor mentions, news articles, and blog posts about your brand. In fact, each package of the platform has free monitoring included although the number of mentions varies for everyone. Regardless of the subscription plan you apply to, you can have detailed reports regarding the monitoring and sentiment analysis of the platform. It even alerts you whenever there are new mentions of your brand anywhere on the web so you can mitigate negative sentiments immediately. What’s more, tracking is possible for languages other than English, allowing you to protect your global reputation.

Accurate Competitor Analysis

How well do your social media accounts stack against those of your competitors? Sociality.io can answer that question. The solution can make comparisons across all platforms and informs you of your brand position through detailed fan and engagement performance reports. It can even compare your content strategy with other companies in the same field for you to have a better idea of what draws in audiences.

In-Depth Reports

For all your social media accounts, Sociality.io can produce performance reports. It can tell you the state of KPIs as well as analyze your content. With reports containing details about those, you can adjust your engagement strategy. Thus, you can come up with creative content that attracts audiences who can become paying customers.

Overview of Sociality.io Features

  • Simultaneous Publishing
  • Brand Governance
  • Approval Workflow & Revision Process
  • Team Collaboration
  • Reply Templates
  • Search Function
  • Performance Tracking
  • Monitoring & Sentiment Analysis Reports
  • Alert Emails
  • Multi-Language Tracking
  • Reporting
  • Page Performance
  • Multi-Platform Competitor Comparisons
  • Brand Position
  • Content Strategy
  • Content Analysis

What Problems Will Sociality.io Solve?

Problem #1: Social Media Post Management Process

Social media management agencies used to rely on Excel or PowerPoint to oversee their clients’ accounts. Once they have created those, they send them to clients’ emails for approval. This whole process can be challenging to track. But with Sociality.io, agencies do not need to exchange emails for every approval and revision. Instead, everything is done on the platform to ensure that each action is tracked. Also, the solution lets the manager publish posts to all accounts with one click when approval has been secured completely.

Problem #2: Social Media Engagement Process

It is an arduous task to track and monitor comments, direct messages, and mentions across all your social media accounts since you have to log in to each one and switch tabs whenever a new alert pops up. Sociality.io transforms that process by grabbing the updates from each account and organizes them in a single dashboard. This way, social media associates can reply to comments and messages in a streamlined way.

Problem #3: Social Media Reporting

Social media reports take time to compile because there are many aspects that need to be monitored, tracked, and analyzed. Sociality.io changes all that by producing reports with one click. All reports are ready for export to PPT or PDF as well should there be a need for them. What’s more, users can configure the system to send reports automatically on a daily, weekly, or monthly basis to selected emails.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Sociality.io Position In Our Categories

Bearing in mind companies have particular business-related demands, it is practical they steer clear of buying a one-size-fits-all, ”best” software solution. Nonetheless, it would be difficult to discover such application even among popular software systems. The rational thing to undertake would be to make a list of the varied key aspects that entail investigation including critical features, pricing, technical skill capability of staff members, business size, etc. After which, you should do your research through and through. Go over some of these Sociality.io reviews and explore each of the applications in your shortlist more closely. Such detailed research guarantee you drop unfit apps and select the one that meets all the features you require business requires in sustaining growth.

Position of Sociality.io in our main categories:

TOP 50

Sociality.io is one of the top 50 Social Media Management Software products

If you are considering Sociality.io it may also be sensible to check out other subcategories of Social Media Management Software collected in our base of B2B software reviews.

Since each organization has unique business requirements, it is advisable for them to desist from seeking a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a system even among popular software platforms. The clever thing to do would be to catalog the various important elements that require consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Sociality.io Social Media Management Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive homework can make certain you discard ill-fitting applications and zero in on the system that presents all the elements you need for business success.

How Much Does Sociality.io Cost?

Sociality.io Pricing Plans:

Free Trial

Personal

$3/service/month

Team

$6/service/month

Enterprise

$12/service/month

Sociality.io offers three enterprise pricing packages. Rates start at $3 and goes higher depending on how many services you need to manage on the platform.

Personal – from $3/service/month or $2.50/service/month/annual billing

  • 1 Team Member
  • Free Monitoring Up to 500 Mentions per Month
  • Unlimited Scheduled Posts
  • Unlimited Reports & Export
  • Unlimited Keywords
  • Unlimited Alert Emails
  • Unlimited Templates
  • Zapier Integration
  • Online Support
  • Six-month Data Retention
  • Add <25k followers pages

Team – from $6/service/month or $5/service/month/annual billing

  • All Personal Features
  • Up to 5 Team Members
  • Free Monitoring Up to 2,500 Mentions per Month
  • Intercom Integration
  • Slack Integration
  • 12-month Data Retention
  • Add <100k Followers Pages

Enterprise – from $12/service/month or $10/service/month/annual billing

  • All Team Features
  • Up to 10 Team Members
  • Free Monitoring Up to 10,000 Mentions per Month
  • Enhanced API
  • Dedicated Client Representative
  • 24-month Data Retention
  • Add <500k Followers Pages

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 107

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sociality.io reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sociality.io. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Turkish

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Sociality.io pricing details?

Sociality.io Pricing Plans:

Free Trial

Personal

$3/service/month

Team

$6/service/month

Enterprise

$12/service/month

Sociality.io offers three enterprise pricing packages. Rates start at $3 and goes higher depending on how many services you need to manage on the platform.

Personal – from $3/service/month or $2.50/service/month/annual billing

  • 1 Team Member
  • Free Monitoring Up to 500 Mentions per Month
  • Unlimited Scheduled Posts
  • Unlimited Reports & Export
  • Unlimited Keywords
  • Unlimited Alert Emails
  • Unlimited Templates
  • Zapier Integration
  • Online Support
  • Six-month Data Retention
  • Add <25k followers pages

Team – from $6/service/month or $5/service/month/annual billing

  • All Personal Features
  • Up to 5 Team Members
  • Free Monitoring Up to 2,500 Mentions per Month
  • Intercom Integration
  • Slack Integration
  • 12-month Data Retention
  • Add <100k Followers Pages

Enterprise – from $12/service/month or $10/service/month/annual billing

  • All Team Features
  • Up to 10 Team Members
  • Free Monitoring Up to 10,000 Mentions per Month
  • Enhanced API
  • Dedicated Client Representative
  • 24-month Data Retention
  • Add <500k Followers Pages

What integrations are available for Sociality.io?

Sociality.io is currently developing integrations with Slack and Intercom. Apart from those, the platform has custom APIs to suit other synchronization needs.

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Reviewed By Jenny Chang
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