FantasticStay Review

Single platform operation

You get one online location to run every aspect of your business. The software gets rid of you having to log into different websites to place ads on various booking channels or entering several Airbnb accounts since the software lets you manage and store all your listings from different vacation rental sites. From one dashboard, you have all your listings, settings, and information from across various rental platforms all within easy view and reach. You can even filter and organize them according to variables you set such as channels, titles, tags, cities, etc. Moreover, a listing calendar allows you to get a visual view as well as synchronize reservations, availability, pricing, and more across different channels so that you don’t miss anything.

One communication hub

FantasticStay gives you a unified inbox that houses all communications with your guests. It’s where you can directly decline, approve, and answer inquiries; suggest another location or listing; send special discounts and offers; quote a different price; and keep connected with your team. Your complete communication history with your guests and your staff as well as with your other rental platforms is stored in your inbox. Conversation threads are neatly organized and can be tagged for easy searching, following up, and prioritizing. The inbox also has multi-user support to allow different login for each of your team members. 

Powerful automation

The solution comes with automation tools and engine to streamline virtually every aspect of your rental business from listings to reservations, communication and reminders, to sending specific messages to guests regarding confirmation of bookings, and more. Core processes and peripheral admin tasks can be customized and automated based on your rules and settings. It improves efficiency, boosts productivity, saves you precious time and resources, and gives you full command and control over your operation. It even has an “email grabber” that automatically requests for the personal email address of guests, and saves it for future marketing and promotional activities. It likewise provides auto reviews consisting of pre-built review templates that guests can simply fill up and which the software automatically sends and posts to the relevant review channels.

Automatic payment processing

Automation is extended to payment processing. The software enables automatic processing of guests payments through its integration with top online payment services such as Square, Stripe, and Braintree. The fully automated and seamless payment processing system provides quick and secure collection of security deposits, accommodation charges, and other fees. All charges are consolidated with the guest’s reservation which can be safely refunded or debited based on your company regulations and existing policies. 

Robust reporting

FantasticStay’s powerful reporting feature for your financials and key performance indicators helps you make information-driven decisions. It lets you compare your business performance vis-à-vis targets which can be filtered by listing, dates, cities, channels, and tags. You get to understand your listings on a portfolio level through deep analysis of a specific property, allowing you to work with the right metrics and assumptions so you can keep track of revenue goals and streams. You can follow and compare revenue by type and channels, occupancy rates, average guest count, average nightly rates, and cash flows, among others.

Build your own website

You don’t need to hire a professional designer to come up with your own beautiful vacation rental website. FantasticStay is equipped with a website builder tool that automates extracting information from all your properties and easily creates an online site for your business complete with all the essentials such as pricing, availability, and full portfolio listing. With your own site, you can directly receive client bookings, collect client payments, avoid channel fees, and market your own properties. Your guests get to experience similar simple and efficient booking process offered by leading vacation rental platforms aside from having total control over customized stay rules and pricing.

Managed service

Are you too busy to personally manage communication with your guests? No worries. You can unload that task with the 24/7 guest communication feature where FantasticStay’s well-trained receptionists take over. They’ll handle communicating with your guests throughout the reservations cycle from initial inquiry to guest screening to 5-star review post checkout. It’s as simple as providing FantasticStay with all the needed information and they’ll handle the rest for you.