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Field Force Connect Review

Field Force Connect
Our score: 8.0 User satisfaction:

What is Field Force Connect?

Field Force Connect is an employee tracking and productivity app created to address common issues faced by companies that deploy field-based workforce. These issues include fake/unauthorized visits, slow updates from the field after client visits, tons of paperwork for field agents, increased back-office work, difficulty in tracking field agent location, and erroneous reporting from field agents among others.

With Field Force Connect, companies have a user-friendly platform that enables them to track their field workers in real-time, instantly relay communication, requests, and work orders, and receive real-time updates before, during, and after client visits. For field-based workers, Field Force Connect simplify their tasks as they can immediately access client information, capture necessary details and send them to head office, and instantly file reports and updates using their mobile devices, and more.

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Overview of Field Force Connect Benefits

Field Force Connect provides you with a powerful, comprehensive field force management software that makes it easy to manage your field workforce and all related processes as well as maximize the efficiencies and enhance the productivity of your field-based workers.

For your managers, Field Force Connect lets them track the real-time GPS location of each employee. This feature eliminates the instances of unauthorized and fake visits and ensures that your employees meet your clients at the right location and in time. Thus, it helps you and your employees secure your clients and potential customers and close more deals.

Your managers can assign tasks to your employees on the fly and immediately provide the necessary information needed so they can accomplish their tasks in the most effective and efficient manner. This information ranges from the most viable route to client location, time and place of the meeting, and further details on the client among others.

Field Force Connect provides your field workers with the capability to send reports and updates directly from the field in real time. This helps your managers to closely monitor sales performance and make quick decisions and relay instructions to field workers so they can close the sale, perform an upsell, recommend alternatives, and more.

For employees, Field Force Connect lets them punch their attendance without having to go to the head office, saving them time and maximizing their attendance as they can immediately perform their tasks of the day. The software also eliminates the need for paper-based reports and documentation such as recording daily activities, entering client details, listing their work-related expenses, etc.

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Overview of Field Force Connect Features

  • Attendance & Geofencing
  • LRM/LEAD-Log
  • Meeting analysis
  • Organizational Structure
  • Sales Target & Order Management
  • Roster Plan
  • Dynamic forms
  • Expense Management

What Problems Will Field Force Connect Solve?

1) Attendance/ check-in check-out, meeting analysis issue

John is a salesperson in a manufacturing & distribution company, every day he has to visit many client sites to give a demo of their product. For this John needs to reach office first for his attendance and then he needs to visit client location. After every meeting, John has to call his manager to give the meeting details. This is a big problem John is facing, but after using FFC john can directly punch his attendance directly from the client location. Update his meeting details to his manager and track his daily activities.

Features- check-in/ -out, meeting analysis, LRM, Daily activities

2) Location tracking, task assign, monitoring issue

George is a sales manager and under him, 30 sales employees are working. Each one of his sales employees has to travel to different clients location every day. George is unable to track their location and unable to assign the important task. He has too much paperwork and maintains manual report. After using Field Force Connect George now can track his sales employees current location and immediately he can assign task through his phone. He can monitor every sales employee daily activity.

Features- Geofencing, daily activities, roster plan, dynamic form.

3) Expense and order management

Sophia has her own jewelry business and the most important component of any company is to check the costs incurred and how they can minimize it and make a record of all products which is sold the most. With FFC, Sophia can easily track the expenses incurred by her field staff while they go about their work. After the meeting, if any of clients get interested in her products then sales employees can take orders directly from the site.

Features- expense management, task management

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Field Force Connect Position In Our Categories

Bearing in mind companies have distinct business-related wants, it is only rational that they steer clear of adopting a one-size-fits-all, ideal business application. Regardless, it would be futile to try to discover such application even among popular software solutions. The logical thing to do should be to jot down the various important functions that call for a analysis including important features, plans, skill aptitude of staff members, business size, etc. After which, you must double down on the product research exhaustively. Browse over some Field Force Connect evaluations and check out the other software solutions in your list in detail. Such comprehensive research guarantees you steer clear of ill-fitting apps and select the system that provides all the benefits your business requires.

Position of Field Force Connect in our main categories:

TOP 500

Field Force Connect is one of the top 500 Sales Tools products

It is essential to keep in mind that virtually no app in the Sales Force Automation Software category will be an ideal solution able to meet all the requirements of all company types, sizes and industries. It may be a good idea to read a few Field Force Connect Sales Force Automation Software reviews first as some software might dominate just in a really narrow set of applications or be prepared with a really specific industry in mind. Others might work with a goal of being simple and intuitive and therefore lack advanced elements desired by more experienced users. There are also solutions that focus on a wide group of users and provide a rich feature base, however that usually comes at a more expensive price of such a solution. Make sure you're aware of your requirements so that you select a solution that offers specifically the features you look for.

How Much Does Field Force Connect Cost?

Field Force Connect Pricing Plans:

Free Trial

Field Force Connect

Starts at $5 per user/month

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What are Field Force Connect pricing details?

Field Force Connect Pricing Plans:

Free Trial

Field Force Connect

Starts at $5 per user/month

Field Force Connect pricing starts at $5-$15 per user per month.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to purchase a Sales Force Automation Software it’s vital not only to learn how experts rank it in their reviews, but also to find out if the actual users and companies that bought it are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Field Force Connect reviews across a wide array of social media sites. The data is then presented in a simple to digest format indicating how many customers had positive and negative experience with Field Force Connect. With that information available you will be prepared to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Field Force Connect?

Field Force Connect integrates with the following business systems and applications:

  • Google Maps API
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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