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Field Force Connect Review

Field Force Connect
Our score: 8.0 User satisfaction:

What is Field Force Connect?

Field Force Connect is an employee tracking and productivity app created to address common issues faced by companies that deploy field-based workforce. These issues include fake/unauthorized visits, slow updates from the field after client visits, tons of paperwork for field agents, increased back-office work, difficulty in tracking field agent location, and erroneous reporting from field agents among others.

With Field Force Connect, companies have a user-friendly platform that enables them to track their field workers in real-time, instantly relay communication, requests, and work orders, and receive real-time updates before, during, and after client visits. For field-based workers, Field Force Connect simplify their tasks as they can immediately access client information, capture necessary details and send them to head office, and instantly file reports and updates using their mobile devices, and more.

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Overview of Field Force Connect Benefits

Field Force Connect provides you with a powerful, comprehensive field force management software that makes it easy to manage your field workforce and all related processes as well as maximize the efficiencies and enhance the productivity of your field-based workers.

For your managers, Field Force Connect lets them track the real-time GPS location of each employee. This feature eliminates the instances of unauthorized and fake visits and ensures that your employees meet your clients at the right location and in time. Thus, it helps you and your employees secure your clients and potential customers and close more deals.

Your managers can assign tasks to your employees on the fly and immediately provide the necessary information needed so they can accomplish their tasks in the most effective and efficient manner. This information ranges from the most viable route to client location, time and place of the meeting, and further details on the client among others.

Field Force Connect provides your field workers with the capability to send reports and updates directly from the field in real time. This helps your managers to closely monitor sales performance and make quick decisions and relay instructions to field workers so they can close the sale, perform an upsell, recommend alternatives, and more.

For employees, Field Force Connect lets them punch their attendance without having to go to the head office, saving them time and maximizing their attendance as they can immediately perform their tasks of the day. The software also eliminates the need for paper-based reports and documentation such as recording daily activities, entering client details, listing their work-related expenses, etc.

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Overview of Field Force Connect Features

  • Attendance & Geofencing
  • LRM/LEAD-Log
  • Meeting analysis
  • Organizational Structure
  • Sales Target & Order Management
  • Roster Plan
  • Dynamic forms
  • Expense Management

What Problems Will Field Force Connect Solve?

1) Attendance/ check-in check-out, meeting analysis issue

John is a salesperson in a manufacturing & distribution company, every day he has to visit many client sites to give a demo of their product. For this John needs to reach office first for his attendance and then he needs to visit client location. After every meeting, John has to call his manager to give the meeting details. This is a big problem John is facing, but after using FFC john can directly punch his attendance directly from the client location. Update his meeting details to his manager and track his daily activities.

Features- check-in/ -out, meeting analysis, LRM, Daily activities

2) Location tracking, task assign, monitoring issue

George is a sales manager and under him, 30 sales employees are working. Each one of his sales employees has to travel to different clients location every day. George is unable to track their location and unable to assign the important task. He has too much paperwork and maintains manual report. After using Field Force Connect George now can track his sales employees current location and immediately he can assign task through his phone. He can monitor every sales employee daily activity.

Features- Geofencing, daily activities, roster plan, dynamic form.

3) Expense and order management

Sophia has her own jewelry business and the most important component of any company is to check the costs incurred and how they can minimize it and make a record of all products which is sold the most. With FFC, Sophia can easily track the expenses incurred by her field staff while they go about their work. After the meeting, if any of clients get interested in her products then sales employees can take orders directly from the site.

Features- expense management, task management

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Field Force Connect Position In Our Categories

Bearing in mind companies have unique business needs, it is only wise they abstain from paying for an all-in-one, “perfect” software solution. Nevertheless, it would be almost impossible to try to pinpoint such a software product even among widely used software products. The sensible thing to undertake is to take note of the numerous key aspects which demand deliberation like important features, plans, technical skill levels of staff, business size, etc. The second step is, you must perform your product research through and through. Have a look at some Field Force Connect analyses and scrutinize each of the solutions in your list more closely. Such well-rounded product investigation makes sure you circumvent unsuitable apps and pay for the one which includes all the function your business requires for optimal results.

Position of Field Force Connect in our main categories:

TOP 500

Field Force Connect is one of the top 500 Sales Tools products

Each company has different needs and requires a system that can be personalized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no software can proffer perfect features off-the-shelf. When you search a software system, first be sure what you need it for. Read some Field Force Connect Sales Force Automation Software reviews and ask yourself do you need basic tools or do you need complex tools? Are there any industry-specific features that you are looking for? Find the answers to these questions to assist your search. There are lots of elements that you need to mull over and these include your finances, specific business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally select the app that offers all that you need to improve your firm effectiveness and productivity.

How Much Does Field Force Connect Cost?

Field Force Connect Pricing Plans:

Free Trial

Field Force Connect

Starts at $5 per user/month

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What are Field Force Connect pricing details?

Field Force Connect Pricing Plans:

Free Trial

Field Force Connect

Starts at $5 per user/month

Field Force Connect pricing starts at $5-$15 per user per month.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to get a Sales Force Automation Software it’s crucial not only to find out how professionals evaluate it in their reviews, but also to check if the actual users and businesses that purchased these solutions are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Field Force Connect reviews across a broad range of social media sites. The data is then presented in a simple to understand format indicating how many users had positive and negative experience with Field Force Connect. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Field Force Connect?

Field Force Connect integrates with the following business systems and applications:

  • Google Maps API
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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