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Fusebill Review

Fusebill
Our score: 8.7 User satisfaction: 100%

What is Fusebill?

Fusebill is a cloud-based subscription as well as billing management platform that offers flexible and powerful tools to boost revenue growth and use new business opportunities.

Fusebill automates invoicing, recurring billing, and credit card collections for those businesses that are subscription-based.

It supports both online and invoiced credit card collections, business-to-business, and business-to-consumer applications. Offline, online, and hybrid models are therefore supported. There is no code or development needed to get started. There is a full API version for SaaS billing and web application integration.

Ideal for B2B and B2C firms, the tool also provides excellent analytics.

It simplifies the billing process by automating and then streamlining many of your company’s processes and workflows. Its ability to meet the needs of customers comes from several years of building large-scale billing tools for SaaS companies.

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Overview of Fusebill Benefits

Manage all of your company’s customers in just one system, no matter the method how they prefer– credit card, cheque, ACH, or cash. With this tool, you can set account defaults for grace periods, billing dates, dunning, and invoicing but quickly override for individual customers.

Fusebill’s customizable invoices enable you to manage a customer’s services on a bill, multiple individual bills, or even a combination of both. Add your company’s logos as well as information and notes to each of your invoice.

With this solution, you can manage a huge range of recurring billing options, which includes both monthly and annual subscriptions.

In Fusebill, your company’s coupons, discounts and free trials are easy to set up. Decide the amount of your discount, set the availability, total times of uses, and so on. Quickly set up customer free trials that convert into paid subscriptions.

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Overview of Fusebill Features

  • Billing and Invoicing
  • Subscription Management
  • Catalog and Pricing
  • Reporting
  • Integrations
  • Customer Service
  • Scalability and Reliability

How Much Does Fusebill Cost?

Fusebill Pricing Plans:

Free Trial

Start-up

$99/month

Rapid-growth

$995/month

Enterprise

By quote

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What are Fusebill pricing details?

Fusebill Pricing Plans:

Free Trial

Start-up

$99/month

Rapid-growth

$995/month

Enterprise

By quote

Start-up – $99/month 

  • Light Onboarding
  • QuickBooks Integration
  • Salesforce Integration
  • Low Barrier to Entry
  • Unlimited Users
  • Full Feature Set

Rapid-growth – $995/month

  • Medium Onboarding
  • QuickBooks Integration
  • Saleforce Integration
  • Fixed Monthly Cost
  • Unlimited Users
  • Full Feature Set

Enterprise – custom pricing

  • Custom Onboarding
  • QuickBooks Integration
  • Salesforce Integration
  • Annual Cost Certainty
  • Unlimited Users
  • Full Feature Set

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you choose to buy a Accounting Software it’s vital not only to learn how experts score it in their reviews, but also to discover whether the actual clients and enterprises that use it are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Fusebill reviews across a broad range of social media sites. The data is then displayed in a simple to understand form indicating how many customers had positive and negative experience with Fusebill. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Fusebill?

  • Salesforce CRM
  • QuickBooks Online
  • NetSuite
  • Avalara
  • Agemni
  • Rest Based Open API
  • Klipfolio

Fusebill User Reviews

Fusebill average rating:

Average score
5/5 (12 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Hattie

PROS: Fusebill’s sales team and tech support agents were friendly and helpful at all times. Plus, the app worked well as advertised.

CONS: I have no complaints as the product fulfilled all my expectations.

Reviewed 8 years ago

Read full review >

The least favorable review

Jamie

PROS: I rate Fusebill highly as it as an agile and flexible billing and payment software. The user interface is intuitive and the app offers powerful reporting features for the needs of small and medium-sized businesses. On top of that, the vendor provides excellent customer support.

CONS: I have no issues and I only wish we had come across this app sooner as we wasted a lot of time running after failed credit cards and overdue invoices.

Reviewed 8 years ago

Read full review >

More reviews from 12 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to use subscription billing system

Read full review >
Cecilia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.12.2021 Company Size: 1-10 Employees Industry: Financial Services

PROS: I like that the user interface is simple to navigate. I find it easy to create new plans and make them live immediately. If I need help, my dedicated rep is always there to provide me prompt and helpful support. I feel that the support agents really care about their customers.

CONS: The vendor is very responsive to customer feedback. I wanted to give permissions to my accountant to access only accounting data. My rep informed Fusebill’s product development about this. And lo, the feature was incorporated in their next release. I really appreciate that the vendor listens to us and adds features as requested.

What do you think about this review?

Great Poor

I highly recommend this product

Read full review >
Mae
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.10.2021 Company Size: 11-50 Employees Industry: Information Technology

PROS: In my opinion, Fusebill is an amazing platform and the vendor’s team have a good understanding of business requirements and problems, how to resolve them, and how to improve billing systems.

CONS: I have had no issues with the software, however, the ad-hoc reporting feature could be improved.

What do you think about this review?

Great Poor
Show More User Reviews (12)

Our sales deals no longer scare me!

Read full review >
Victoria
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2021 Company Size: 1-10 Employees Industry: Telecommunications

PROS: I like the flexibility offered by Fusebill. We use the APIs to integrate billing activity and entitlement into our existing solutions. Finally, the vendor offers caring and patient tech support.

CONS: The vendor updates the app weekly and our feature requests are incorporated without fuss. So, I have nothing to dislike about the app as it does not lack anything.

What do you think about this review?

Great Poor

Offers good value but there is room for improvement

Read full review >
Jodi
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.07.2021 Company Size: 11-50 Employees Industry: Telecommunications

PROS: I like that the app is easy to use once you get the hang of it. You can set it and forget it and the system will do what’s needed without manual intervention. Plus, the platform offers excellent options for confirming transactions and communicating with customers.

CONS: There are quite a few minus points. There is no second language option. Subscription plans and products are difficult to change or delete once created. Reporting is either too detailed or too simple, it is not flexible. Finally, Fusebill lacks integration with popular cloud accounting systems.

What do you think about this review?

Great Poor

Flexible system with amazing sales reps

Read full review >
Raul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.06.2021 Company Size: More than 100 Employees Industry: Telecommunications

PROS: I love that Fusebill is easy to use and very flexible. It has helped my team save a tremendous amount of time.

CONS: I have no complaints as Fusebill fulfills all my needs and expectations. The responsive and friendly customer support agents have resolved all my issues promptly.

What do you think about this review?

Great Poor

Saves me plenty of time

Read full review >
Toby
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.05.2021 Company Size: More than 100 Employees Industry: Telecommunications

PROS: I love that the user interface is flexible and easy to use. It enables me to use consistent steps for data processing. The APIs are clear and concise.

CONS: The access control feature is excellent. However, I wish I could add a few tweaks to offer more customized access to specific users.

What do you think about this review?

Great Poor

Excellent solution!

Read full review >
John
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2021 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: I commend Fusebill’s top rate team for their help. They helped us become familiar with all aspects of the app before we signed the agreement. It was easy to implement the software and the vendor continued to provide great support afterwards. We are an e-commerce company with complex needs and Fusebill offers the right features for our requirements.

CONS: Currently, they have rollouts every couple of weeks, but I wish they increase the frequency. Their product and team are top notch, so I don’t have any complaints.

What do you think about this review?

Great Poor

Intuitive and easy to use software

Read full review >
Marianne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.02.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: I like Fusebill’s interface as it is intuitive and easy to use. The app offers all the functionality we need. We are currently trying to integrate Fusebill with our backend solutions and it looks like this is going to be easy.

CONS: I have no issues with the system as it has fulfilled all my needs till now.

What do you think about this review?

Great Poor

Great experience all round

Read full review >
Hattie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.01.2018 Company Size: 1-10 Employees Industry: Printing

PROS: Fusebill’s sales team and tech support agents were friendly and helpful at all times. Plus, the app worked well as advertised.

CONS: I have no complaints as the product fulfilled all my expectations.

What do you think about this review?

Great Poor

Handy subscription software

Read full review >
Joan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: Fusebill has an amazing support team and the agents are responsive and helpful. The app offers handy features and options for my needs. I would rate it as one of the top billing and management software currently available. The user interface is intuitive and helps to organize my work effectively and save time.

CONS: I have no complaints at all as everything looks good and the software meets my expectations.

What do you think about this review?

Great Poor

Agile billing solution

Read full review >
Jamie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.01.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I rate Fusebill highly as it as an agile and flexible billing and payment software. The user interface is intuitive and the app offers powerful reporting features for the needs of small and medium-sized businesses. On top of that, the vendor provides excellent customer support.

CONS: I have no issues and I only wish we had come across this app sooner as we wasted a lot of time running after failed credit cards and overdue invoices.

What do you think about this review?

Great Poor

The system is easy to implement

Read full review >
Bonnie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.12.2017 Company Size: More than 100 Employees Industry: N/A

PROS: I use the app to easily manage subscriptions, billing, and customers. The interface is intuitive and easy to use, and the analytics are excellent. Before Fusebill, it was difficult to set up promotions and deals and change pricing, but Fusebill makes it simple to make these changes. Previously, I found it frustrating to manage billing, but Fusebill has helped to streamline everything.

CONS: I have no complaints at all about the app or customer support as the product meets all my needs and expectations.

What do you think about this review?

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Fusebill user reviews

Easy to use subscription billing system

Read full review >
Cecilia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.12.2021 Company Size: 1-10 Employees Industry: Financial Services

I highly recommend this product

Read full review >
Mae
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.10.2021 Company Size: 11-50 Employees Industry: Information Technology

Our sales deals no longer scare me!

Read full review >
Victoria
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2021 Company Size: 1-10 Employees Industry: Telecommunications

Offers good value but there is room for improvement

Read full review >
Jodi
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.07.2021 Company Size: 11-50 Employees Industry: Telecommunications

Flexible system with amazing sales reps

Read full review >
Raul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.06.2021 Company Size: More than 100 Employees Industry: Telecommunications
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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