Guesty Review

Powerful Automation

Guesty provides you an array of automation tools to handle repetitive tasks and streamline business operations. Everything from listing pricing, replying to guests, and reviewing staff tasks can be automated to help you shift precious time from daily operational management and focus more on strategically expanding your business. You can create sequences of customized messages and have them conveyed out to guests before, during or after their stay; choose the time to have messages delivered; and select the medium you want them sent such as email, SMS, or Airbnb platform.

Likewise, your physical presence in the office won’t be a problem since you can have an instant reply sent out as soon as you get an inquiry with an Automated Answering Machine, allowing you to maintain consistent response rate on Airbnb. In addition, you can develop a set of pricing rules through the Auto Pricing feature to maximize profits from each listing. Whether it’s a calendar gap that needs to be filled in or a price drop of remaining un-booked days, you can optimize your nightly rates according to your pre-defined specifications. Meanwhile, Auto tasks enables you to automate tasks for ground staff such as assigning cleanings, maintenance, or a check-in and have said tasks automatically delivered to them each time a new reservation comes in.

Centralized Operation

Your entire business tasks and processes can be run through the Guesty Dashboard. You can collect and view any information about your guests, reservations, listings and staff; automate your daily activities, such as communication with guests and staff, reservations management; and handle calendars from multiple booking sites simultaneously, all from the convenience of a centralized operation in your dashboard. Coupled with the system’s top-notch automation, you can manage and assign your entire team’s tasks and work schedules, automatically generate assignments for cleaning and check-ins, as well as track in real time the progress of each task.

Intuitive, all-in-one operation with the dashboard gives you complete management control and unparalleled efficiency. You easily gather data, accessed them from a centralized repository, generate reports, and share them quickly – all automated and hassle-free. Moreover, you are afforded the amenity of organizing all your inventory, information and communication in one place.

Multiple Channel Management

Smoothly distribute and manage listings through multiple channels and websites with Guesty’s Channel Management function. It allows you to seamlessly distribute your listings through more than 30 major online travel agencies and vacation rental sites – such as Airbnb, Booking.com, HomeAway, Tripadvisor, VRBO, Expedia and more. All availability and pricing from your channels are synced into one Multi-Calendar which you can adjusts to include last minute deals, season, or any other changes. This ensures that you get the most updated view of all your properties, regardless of where they are listed.

You may think managing multiple-channel listing is a complicated matter; fact is, it is. Guesty takes care of that by integrating all your property listings from dozens of short-term and vacation rental sites into your Guesty Dashboard and managing all of them from a single account. No more logging in to various platforms just to see and find availability of your properties on different channels. Guesty removes the guest work and gives you accurate, relevant and real time data for productive and profitable management.

Seamless Payment Processing

You can utilize Guesty’s seamless payment processing system designed specifically for property managers for an easy and reliable collection of accommodation fares, together with all reservation related fees. All charges are accumulated under the guest’s reservation and can be safely debited upon check-out or at any time based on your company’s policies. You get the ability to receive and process payments, track transactions and swiftly send guests their receipts. With all transaction details and credit card information securely stored and saved, you do away from requiring returning guests to provide you with billing information again.

Guesty’s reporting tool allows you to create weekly summaries of payments, cancellations, and check-ins; customize specific reports to your needs; and have them delivered when you choose. Furthermore, similar to a hotel amenity, you can encourage your guests to purchase concierge goods or services and pay after the stay, or cross sell a supplementary car service, gift baskets, special drinks, or travel accessories.