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Guesty REVIEW

Property Management Software

1 user review
USER SATISFACTION 100%
OUR SCORE 9.0

What is Guesty?

Guesty is a cloud-based, property management system designed exclusively for Airbnb and vacation rental managers. The platform was created with one purpose in mind – to tackle the needs of many property managers worldwide by providing them automation tools, reporting capabilities and channel management. Guesty allows you to oversee every area of daily operations and maintain high quality service for clients. You can also manage more properties through multiple Airbnb accounts together with over two dozen different booking platforms. All of these you can do on one unified dashboard, inbox and calendar, with the 24/7 guest communication service available for you to support and screen your guests.

Dubbed as the ultimate solution to handle all aspects of your property management business, Guesty combines the convenience of scalability to suit your operation and the power of automation that streamlines everything from messaging and reviews to pricing and tasks. You can generate reports on listings, guest data and reservations as well as supervise bookings websites and payment processing. Furthermore, you’ll have all your data centralized for easy access, search, reporting and sharing anytime right from your dashboard.

Overview of Guesty Benefits

Powerful Automation

Guesty provides you an array of automation tools to handle repetitive tasks and streamline business operations. Everything from listing pricing, replying to guests, and reviewing staff tasks can be automated to help you shift precious time from daily operational management and focus more on strategically expanding your business. You can create sequences of customized messages and have them conveyed out to guests before, during or after their stay; choose the time to have messages delivered; and select the medium you want them sent such as email, SMS, or Airbnb platform.

Likewise, your physical presence in the office won’t be a problem since you can have an instant reply sent out as soon as you get an inquiry with an Automated Answering Machine, allowing you to maintain consistent response rate on Airbnb. In addition, you can develop a set of pricing rules through the Auto Pricing feature to maximize profits from each listing. Whether it’s a calendar gap that needs to be filled in or a price drop of remaining un-booked days, you can optimize your nightly rates according to your pre-defined specifications. Meanwhile, Auto tasks enables you to automate tasks for ground staff such as assigning cleanings, maintenance, or a check-in and have said tasks automatically delivered to them each time a new reservation comes in.

Centralized Operation

Your entire business tasks and processes can be run through the Guesty Dashboard. You can collect and view any information about your guests, reservations, listings and staff; automate your daily activities, such as communication with guests and staff, reservations management; and handle calendars from multiple booking sites simultaneously, all from the convenience of a centralized operation in your dashboard. Coupled with the system’s top-notch automation, you can manage and assign your entire team’s tasks and work schedules, automatically generate assignments for cleaning and check-ins, as well as track in real time the progress of each task.

Intuitive, all-in-one operation with the dashboard gives you complete management control and unparalleled efficiency. You easily gather data, accessed them from a centralized repository, generate reports, and share them quickly – all automated and hassle-free. Moreover, you are afforded the amenity of organizing all your inventory, information and communication in one place.

Multiple Channel Management

Smoothly distribute and manage listings through multiple channels and websites with Guesty’s Channel Management function. It allows you to seamlessly distribute your listings through more than 30 major online travel agencies and vacation rental sites – such as Airbnb, Booking.com, HomeAway, Tripadvisor, VRBO, Expedia and more. All availability and pricing from your channels are synced into one Multi-Calendar which you can adjusts to include last minute deals, season, or any other changes. This ensures that you get the most updated view of all your properties, regardless of where they are listed.

You may think managing multiple-channel listing is a complicated matter; fact is, it is. Guesty takes care of that by integrating all your property listings from dozens of short-term and vacation rental sites into your Guesty Dashboard and managing all of them from a single account. No more logging in to various platforms just to see and find availability of your properties on different channels. Guesty removes the guest work and gives you accurate, relevant and real time data for productive and profitable management.

Seamless Payment Processing

You can utilize Guesty’s seamless payment processing system designed specifically for property managers for an easy and reliable collection of accommodation fares, together with all reservation related fees. All charges are accumulated under the guest’s reservation and can be safely debited upon check-out or at any time based on your company’s policies. You get the ability to receive and process payments, track transactions and swiftly send guests their receipts. With all transaction details and credit card information securely stored and saved, you do away from requiring returning guests to provide you with billing information again.

Guesty’s reporting tool allows you to create weekly summaries of payments, cancellations, and check-ins; customize specific reports to your needs; and have them delivered when you choose. Furthermore, similar to a hotel amenity, you can encourage your guests to purchase concierge goods or services and pay after the stay, or cross sell a supplementary car service, gift baskets, special drinks, or travel accessories.

Overview of Guesty Features

  • Property Management
  • Channel Management
  • Unified Inbox
  • Automation Tools
  • Reporting Tools
  • Staff Management App
  • Website Creation
  • Payment Processing
  • 24/7 Guest Communication

Awards & Quality Certificates

Guesty Position In Our Categories

Position of Guesty in our main categories:

10

Guesty is one of the top 10 Hotel Management Software products

10

Guesty is one of the top 10
Hotel Management Software products


If you are considering Guesty it could also be beneficial to investigate other subcategories of Best Hotel Management Software listed in our base of B2B software reviews.

It is crucial to realize that almost no app in the Hotel Management Software category will be an ideal solution that can fulfill all the requirements of various company types, sizes and industries. It may be a good idea to read a few Guesty reviews first as some solutions can perform well just in a really narrow set of applications or be created with a very specific industry in mind. Others may operate with an idea of being easy and intuitive and consequently lack advanced functions needed by more experienced users. There are also solutions that cater to a wide group of users and offer a powerful feature base, however this frequently comes at a more significant cost of such a software. Be certain that you're aware of your requirements so that you choose a solution that offers all the functionalities you search for.

How Much Does Guesty Cost?

Guesty Pricing Plans:

As every property management company is unique, the pricing model is based on specific needs. Generally, the service charges 2% to 5% of each booking depending on the number of listings you manage and the different features you avail. Considering individual unique requirements, you can choose anything from software-only to the full package that includes the 24/7 Guest Communication Service.

The vendor also offers a free demo in which you can see all the key aspects of the software in action.

User Satisfaction

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Guesty reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Guesty. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

6

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

Guesty User Reviews

What are Guesty pricing details?

Guesty Pricing Plans:

As every property management company is unique, the pricing model is based on specific needs. Generally, the service charges 2% to 5% of each booking depending on the number of listings you manage and the different features you avail. Considering individual unique requirements, you can choose anything from software-only to the full package that includes the 24/7 Guest Communication Service.

The vendor also offers a free demo in which you can see all the key aspects of the software in action.

What integrations are available for Guesty?

Guesty’s open API allows easy integration with external tools, services, and systems with your account. With the Guesty App, you can conveniently generate multiple access tokens that you can apply with the vendors and tools that you use.

User reviews


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Christopher Bell
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Published 2 weeks ago
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The People are the Genius of Guesty, The Platform has endless Possibilities, so, ask Guesty what you need, and they will produce it!



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