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Hitsteps Review

Hitsteps
Our score: 8.0 User satisfaction: 100%

What is Hitsteps?

Hitsteps is a very robust visitor management and live chat platform. With it’s innovative visitor management applications, businesses can easily see and follow their website visitors in real time. The tool enables users to monitor the stream of their visitors and track every move they make while they are on the website and see in real time what pages they clicked as well as the duration of their stay in each page.

Hitstep Analytics also comes with a live chat functionality that makes visitor engagement and communication quick, interactive, and productive. The tool gives users detailed information about their website visitors like their location, the number of times they visited your site, browser information, operating system, and device among many others. This gives you the insight you need to effectively engage your visitors and convert them into customers.

Overview of Hitsteps Benefits

Hitstep Analytics provides so much more than conventional web analytics to its users. The software allows you to see your website visitors in real time and other things they do when they are in your website, such as the links they click, how long they stayed in a specific page, and the pages they browsed through. With Hitstep Analytics, every information on their visitors are within reach like visitor history, referrals, browser, and operating systems among others, providing you with the things you need to effectively engage your website visitors and encourage them to take your desired actions.

The software provides a Page Analysis feature. This capability helps you determine the areas in your websites that appeal much to your visitors. Like classic heat maps, Page Analysis shows you the most clicked parts of your websites, helping you determine which elements and buttons are attracting your visitors and triggering desired actions and which elements in your pages are under performing.

Seeing your visitors and their activities on your website in real time already gives you that definitive edge in converting them into actual sales. Imagine what you can do when you can engage them directly via the live chat feature. Hitsteps Analytics gives you all the information on all your visitors. With such knowledge, engaging them in a very interactive and productive conversation is a breeze.

Overview of Hitsteps Features

  • Live Dashboard
  • Page Analysis
  • Download Reports
  • Heat Maps
  • Detailed Information
  • White Label
  • In Depth Sources
  • Cross Device Users
  • Entry/Exit Page Reporting
  • WordPress Email Integration
  • Browsers Used
  • Email Reporting
  • Recent Visitors
  • Multiple Site and User Engagement
  • Top Referrals
  • Live Support With Visitors
  • Keyword Analytics
  • Recent Searches
  • Download & External Link Tracking
  • Profile Visualizing
  • Country Tracking
  • Live Map
  • iPhone, iPad & Android Support
  • Invisible Counters
  • HTTPS Tracking

What Problems Will Hitsteps Solve?

1. If you receive an email from a customer, but you don’t know what did this visitor see before messaging them.

Hitstep mixes visitor profiles with analytics and also add live chat on top of it, therefor companies can have accurate information of visitors when they receive an email or message.

2. If you see lot of people coming to your landing page, but you let them go to wrong links.

Hitsteps allows users to use heatmap tracking to detect location of their clicks.

3. If you are not sure how many people add products to cart, and how many follow up until checkout page.

Hitsteps trigger section allow tracking of custom defined actions and events.

Hitsteps Position In Our Categories

Keeping in mind businesses have particular business demands, it is reasonable that they steer clear of purchasing an all-encompassing, ”best” software. At any rate, it would be futile to pinpoint such application even among sought-after software solutions. The best step to do is to note down the various chief aspects that merit scrutiny including essential features, costing, technical skill ability of staff, organizational size, etc. Then, you must do your research through and through. Go over some Hitsteps evaluations and scrutinize the other software products in your shortlist more closely. Such comprehensive research guarantee you keep away from unsuitable software products and subscribe to the system which offers all the function your company requires.

Position of Hitsteps in our main categories:

TOP 200

Hitsteps is one of the top 200 Business Intelligence Software products

TOP 200

Hitsteps is one of the 200 Customer Support Software products

Hitsteps is also listed in the following subcategories:

It is essential to keep in mind that almost no app in the Business Intelligence Software category is a perfect solution that can match all the requirements of all business types, sizes and industries. It may be a good idea to read a few Hitsteps Business Intelligence Software reviews first as some software might dominate exclusively in a really narrow set of applications or be created with a really specific industry in mind. Others can operate with an idea of being easy and intuitive and as a result lack complex features desired by more experienced users. You can also come across apps that support a wide group of customers and give you a rich feature set, however that usually comes at a higher price of such a solution. Be certain that you're aware of your requirements so that you get a service that has specifically the features you search for.

How Much Does Hitsteps Cost?

Hitsteps Pricing Plans:

Free Trial

Free plan

Free

Starter

$4.99/month

Basic

$9.99/month

Pro

$21.99/month

Ultimate

$49.99/month

Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:

Free

  • Below 2k/mo Pageviews
  • 1 Site
  • 14 Days Detailed Data History

Starter – $4.99/month

  • Below 10k/mo Pageviews
  • 2 Sites
  • 30 Days Detailed History
  • HTTPS Websites tracking
  • 2 Triggers
  • 1 Chat Agent/User

Basic – $9.99/month

  • Below 50k/mo Pageviews
  • 5 Sites
  • 60 Days Detailed Data History
  • HTTPS Websites tracking
  • 3 Users/Agents
  • 3 Campaigns and Goals
  • 5 Triggers
  • 2,000 Heatmap Daily Clicks
  • 7 Heatmap Archive

Pro – $21.99/month

  • Below 500k/mo Pageviews
  • 30 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 22 Campaigns and Goals
  • 20 triggers
  • 10 Users/Agents
  • 6,000 Heatmap Daily Clicks
  • 30 Heatmap Archive

Ultimate – $49.99/month

  • Below 1M/mo Pageviews
  • 100 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 50 Campaigns and Goals
  • 45 Triggers
  • 15 Users/Agents
  • 9,000 Heatmap Daily Clocks
  • Unlimited Heatmap Archive

User Satisfaction

Positive Social Media Mentions 13
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hitsteps reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hitsteps. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Hitsteps pricing details?

Hitsteps Pricing Plans:

Free Trial

Free plan

Free

Starter

$4.99/month

Basic

$9.99/month

Pro

$21.99/month

Ultimate

$49.99/month

Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:

Free

  • Below 2k/mo Pageviews
  • 1 Site
  • 14 Days Detailed Data History

Starter – $4.99/month

  • Below 10k/mo Pageviews
  • 2 Sites
  • 30 Days Detailed History
  • HTTPS Websites tracking
  • 2 Triggers
  • 1 Chat Agent/User

Basic – $9.99/month

  • Below 50k/mo Pageviews
  • 5 Sites
  • 60 Days Detailed Data History
  • HTTPS Websites tracking
  • 3 Users/Agents
  • 3 Campaigns and Goals
  • 5 Triggers
  • 2,000 Heatmap Daily Clicks
  • 7 Heatmap Archive

Pro – $21.99/month

  • Below 500k/mo Pageviews
  • 30 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 22 Campaigns and Goals
  • 20 triggers
  • 10 Users/Agents
  • 6,000 Heatmap Daily Clicks
  • 30 Heatmap Archive

Ultimate – $49.99/month

  • Below 1M/mo Pageviews
  • 100 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 50 Campaigns and Goals
  • 45 Triggers
  • 15 Users/Agents
  • 9,000 Heatmap Daily Clocks
  • Unlimited Heatmap Archive

What integrations are available for Hitsteps?

Hitsteps integrates with the following business systems and applications:

  • HTML
  • WordPress
  • Joomla
  • Drupal
  • Shopify
  • Prestashop
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Reviewed By Louie Andre
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