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Hitsteps Review

Hitsteps
Our score: 8.0 User satisfaction: 100%

What is Hitsteps?

Hitsteps is a very robust visitor management and live chat platform. With it’s innovative visitor management applications, businesses can easily see and follow their website visitors in real time. The tool enables users to monitor the stream of their visitors and track every move they make while they are on the website and see in real time what pages they clicked as well as the duration of their stay in each page.

Hitstep Analytics also comes with a live chat functionality that makes visitor engagement and communication quick, interactive, and productive. The tool gives users detailed information about their website visitors like their location, the number of times they visited your site, browser information, operating system, and device among many others. This gives you the insight you need to effectively engage your visitors and convert them into customers.

Overview of Hitsteps Benefits

Hitstep Analytics provides so much more than conventional web analytics to its users. The software allows you to see your website visitors in real time and other things they do when they are in your website, such as the links they click, how long they stayed in a specific page, and the pages they browsed through. With Hitstep Analytics, every information on their visitors are within reach like visitor history, referrals, browser, and operating systems among others, providing you with the things you need to effectively engage your website visitors and encourage them to take your desired actions.

The software provides a Page Analysis feature. This capability helps you determine the areas in your websites that appeal much to your visitors. Like classic heat maps, Page Analysis shows you the most clicked parts of your websites, helping you determine which elements and buttons are attracting your visitors and triggering desired actions and which elements in your pages are under performing.

Seeing your visitors and their activities on your website in real time already gives you that definitive edge in converting them into actual sales. Imagine what you can do when you can engage them directly via the live chat feature. Hitsteps Analytics gives you all the information on all your visitors. With such knowledge, engaging them in a very interactive and productive conversation is a breeze.

Overview of Hitsteps Features

  • Live Dashboard
  • Page Analysis
  • Download Reports
  • Heat Maps
  • Detailed Information
  • White Label
  • In Depth Sources
  • Cross Device Users
  • Entry/Exit Page Reporting
  • WordPress Email Integration
  • Browsers Used
  • Email Reporting
  • Recent Visitors
  • Multiple Site and User Engagement
  • Top Referrals
  • Live Support With Visitors
  • Keyword Analytics
  • Recent Searches
  • Download & External Link Tracking
  • Profile Visualizing
  • Country Tracking
  • Live Map
  • iPhone, iPad & Android Support
  • Invisible Counters
  • HTTPS Tracking

What Problems Will Hitsteps Solve?

1. If you receive an email from a customer, but you don’t know what did this visitor see before messaging them.

Hitstep mixes visitor profiles with analytics and also add live chat on top of it, therefor companies can have accurate information of visitors when they receive an email or message.

2. If you see lot of people coming to your landing page, but you let them go to wrong links.

Hitsteps allows users to use heatmap tracking to detect location of their clicks.

3. If you are not sure how many people add products to cart, and how many follow up until checkout page.

Hitsteps trigger section allow tracking of custom defined actions and events.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Hitsteps Position In Our Categories

Since companies have distinct business requirements, it is only rational that they abstain from going for a one-size-fits-all, “perfect” software. Be that as it may, it would be hard to try to come across such a software system even among popular software solutions.
The best thing to undertake is to set down the various critical functions which demand analysis including major features, price plans, skill capability of staff, organizational size, etc. The second step is, you should conduct the product research comprehensively. Go over some of these Hitsteps evaluations and explore each of the software products in your list more closely. Such detailed research ensure you keep away from poorly fit applications and choose the system that delivers all the tools you require business requires.

Position of Hitsteps in our main categories:

TOP 200

Hitsteps is one of the top 200 Business Intelligence Software products

TOP 200

Hitsteps is one of the 200 Customer Support Software products

Hitsteps is also listed in the following subcategories:

Enterprises have different wants and requirements and no software application can be perfect in such a scenario. It is futile to try to find an ideal off-the-shelf software product that fulfills all your business requirements. The wise thing to do would be to modify the system for your specific needs, worker skill levels, finances, and other factors. For these reasons, do not hasten and invest in well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your particular requirements. Do your research, investigate each short-listed application in detail, read a few Hitsteps Business Intelligence Software reviews, speak to the vendor for explanations, and finally settle for the application that provides what you want.

How Much Does Hitsteps Cost?

Hitsteps Pricing Plans:

Free Trial

Free plan

Free

Starter

$4.99/month

Basic

$9.99/month

Pro

$21.99/month

Ultimate

$49.99/month

Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:

Free

  • Below 2k/mo Pageviews
  • 1 Site
  • 14 Days Detailed Data History

Starter – $4.99/month

  • Below 10k/mo Pageviews
  • 2 Sites
  • 30 Days Detailed History
  • HTTPS Websites tracking
  • 2 Triggers
  • 1 Chat Agent/User

Basic – $9.99/month

  • Below 50k/mo Pageviews
  • 5 Sites
  • 60 Days Detailed Data History
  • HTTPS Websites tracking
  • 3 Users/Agents
  • 3 Campaigns and Goals
  • 5 Triggers
  • 2,000 Heatmap Daily Clicks
  • 7 Heatmap Archive

Pro – $21.99/month

  • Below 500k/mo Pageviews
  • 30 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 22 Campaigns and Goals
  • 20 triggers
  • 10 Users/Agents
  • 6,000 Heatmap Daily Clicks
  • 30 Heatmap Archive

Ultimate – $49.99/month

  • Below 1M/mo Pageviews
  • 100 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 50 Campaigns and Goals
  • 45 Triggers
  • 15 Users/Agents
  • 9,000 Heatmap Daily Clocks
  • Unlimited Heatmap Archive

User Satisfaction

Positive Social Media Mentions 13
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hitsteps reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hitsteps. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Hitsteps pricing details?

Hitsteps Pricing Plans:

Free Trial

Free plan

Free

Starter

$4.99/month

Basic

$9.99/month

Pro

$21.99/month

Ultimate

$49.99/month

Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:

Free

  • Below 2k/mo Pageviews
  • 1 Site
  • 14 Days Detailed Data History

Starter – $4.99/month

  • Below 10k/mo Pageviews
  • 2 Sites
  • 30 Days Detailed History
  • HTTPS Websites tracking
  • 2 Triggers
  • 1 Chat Agent/User

Basic – $9.99/month

  • Below 50k/mo Pageviews
  • 5 Sites
  • 60 Days Detailed Data History
  • HTTPS Websites tracking
  • 3 Users/Agents
  • 3 Campaigns and Goals
  • 5 Triggers
  • 2,000 Heatmap Daily Clicks
  • 7 Heatmap Archive

Pro – $21.99/month

  • Below 500k/mo Pageviews
  • 30 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 22 Campaigns and Goals
  • 20 triggers
  • 10 Users/Agents
  • 6,000 Heatmap Daily Clicks
  • 30 Heatmap Archive

Ultimate – $49.99/month

  • Below 1M/mo Pageviews
  • 100 Sites
  • Unlimited Detailed Data History
  • HTTPS Websites tracking
  • 50 Campaigns and Goals
  • 45 Triggers
  • 15 Users/Agents
  • 9,000 Heatmap Daily Clocks
  • Unlimited Heatmap Archive

What integrations are available for Hitsteps?

Hitsteps integrates with the following business systems and applications:

  • HTML
  • WordPress
  • Joomla
  • Drupal
  • Shopify
  • Prestashop
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Reviewed By Louie Andre
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