Hop Review
What is Hop?
Hop is a robust and comprehensive cloud-based property management software that incorporates all the core functionalities and capabilities needed by independent hotel owners, operators of large hotel chains or a small bed and breakfast need to run their business smoothly while maximizing their revenue. It is a platform created to service each and every business type and size in the entire tourism and hospitality industry.
Built on the experience and expertise of hoteliers, Hop is made to be very friendly to hotel owners and their staff, enabling them to get fully acquainted with the system right off the bat and rapidly deploy and implement the software to streamline their operations and simplify their tasks to ensure guests are satisfied and happy and the revenue continuously streams in.
Show MoreOverview of Hop Benefits
Hop gives you a cloud-based property management software that unifies all the features and tools you need to help you manage your business effortlessly and generate huge income, whether you’re running a grand hotel frequented by royalties and celebrities or a string of rustic, homely cabins hidden in a forest paradise. Being a cloud-based platform, Hop makes it easy for you to stay on top of your business operations, access information and analytics, and make quick and smart business decisions even if you are in a different timezone.
By incorporating all the tools you need in a single, unified property management platform, Hop eliminates the need of getting or subscribing to multiple software or business systems. You don’t have to have separate software to handle bookings and reservations and another tool for managing your revenue.
Running your business with a plethora of different systems is challenging as it is clunky, cumbersome, and time-intensive among other things. And it affects your bookings and occupancy rates in a very adverse way.
With Hop helping you run the show, you are able to streamline the delivery of your business, make it easy for your guests to book your facilities, and eliminate overbookings. All these translate to a huge increase in occupancy rates and hundreds of happy and satisfied guests, which then results in more guests and revenue coming your way.
Show MoreOverview of Hop Features
- Hotel Rooms Booking Engine
- Fully Integrated Cloud System
- Property Management System
- Distribution Channel Manager
- Real-Time Revenue Management
- Simple & Easy Onboarding Process
- EPOS Integration
- Events Management Platform
What Problems Will Hop Solve?
1. Expensive legacy based systems
As hoteliers, the Hop founders were becoming increasingly frustrated at lots of expensive legacy-based systems designed in the early 2000s, with bits bolted on and run by other companies. Hop was developed to streamline the systems, creating efficiencies and cost savings.
2. Multiple systems
Traditionally, hotels have had to juggle with three different software packages to successfully manage their property, a PMS, a booking engine and EPoS. Dealing with different suppliers, with different fees and different processes can be a real headache.
Hop overcomes these challenges by offering a very competitively priced, high-value, fully-integrated, cloud-based PMS in one simple-to-use package. Aimed at the hospitality industry regardless of size or number of rooms, the solution has been developed to be cloud-based and responsive to work on all devices.
3. Event Management
The integrated event management solution allows hotels to integrate the management of events into one seamless product.
Awards & Quality Certificates
Hop Position In Our Categories
Since businesses have distinctive business wants, it is only logical they abstain from purchasing a one-size-fits-all, “perfect” solution. However, it would be difficult to pinpoint such application even among widely used software solutions. The practicable step to undertake can be to write down the various main functions that entail investigation like major features, price terms, technical skill levels of the users, business size, etc. Then, you should do your research thoroughly. Go over these Hop evaluations and scrutinize each of the software solutions in your list more closely. Such well-rounded product research can make sure you weed out ill-fitting applications and pay for the system that offers all the function your business requires.
Position of Hop in our main categories:
TOP
50
Hop is one of the top 50 Hotel Management Software products
If you are interested in Hop it might also be a good idea to examine other subcategories of Hotel Management Software collected in our database of SaaS software reviews.
Companies have unique wants and requirements and no software platform can be perfect in such a scenario. It is pointless to try to find an ideal out-of-the-box software product that fulfills all your business needs. The intelligent thing to do would be to customize the system for your specific needs, employee skill levels, budget, and other aspects. For these reasons, do not hasten and invest in well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your homework, investigate each short-listed application in detail, read a few Hop Hotel Management Software reviews, speak to the seller for explanations, and finally select the application that offers what you require.
How Much Does Hop Cost?
Hop Pricing Plans:
Free Trial
HOP Plan
£150/month
B&B's/self-accommodation
Starts at £75/month
What are Hop pricing details?
Hop Pricing Plans:
Free Trial
HOP Plan
£150/month
B&B's/self-accommodation
Starts at £75/month
Access all the Hop tools and technology you need to efficiently run your hotel while delivering an exceptional guest experience. Our straightforward and honest pricing is based on the number of hotel rooms or properties you want to manage.
There are no hidden costs, just one simple monthly fixed fee.
- Property Management System
- Booking Engine
- Channel Manager
- Event Manager
- Revenue and Reporting
- Dedicated Onboarding Project Manager
- HopAcademy Training
- 24/7 UK Customer and Technical Support
From as little as £150 per month. Price is based on your number of rooms. B&B’s/self-accommodation from £75 per month.
We also offer custom tailor-made packages to suit your multi-property hotel group or chain.
User Satisfaction
Positive Social Media Mentions
113
Negative Social Media Mentions
1
We are aware that when you decide to purchase a Hotel Management Software it’s important not only to learn how experts score it in their reviews, but also to find out if the real people and businesses that bought it are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hop reviews across a vast array of social media sites. The information is then presented in a simple to understand way revealing how many clients had positive and negative experience with Hop. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hop?
Our trusted partners have been carefully selected to provide you with access to the best products, services, and software. Our aim is to drive real value for both our clients and partners.
Tevalis
Developed with adaptability and flexibility in mind, the Tevalis Technology Ecosystem compromises an evolving suite of innovative Front of House and Back of House platforms that meet the specific requirements of operations across all sectors, both now and in the future.
website.tevalis.com
ResDiary
An online reservation system designed to help hospitality operators run a smooth service. Over nine thousand restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings, from taking online reservations to managing tables, selling tickets, and taking online payments.
resdiary.com
Fiserv
Fiserv aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence.
merchants.fiserv.com/en-us/
SiteMinder
SiteMinder is the global hotel industry’s leading guest acquisition platform. They provide a Channel Manager, competitive and market insights, and a Global distribution system.
siteminder.com
Octopus Revenue
Octopus Revenue distributes, supports, installs and implements powerful, enterprise EPoS software. They are a market-leading UK and European EPoS software provider built for the hospitality, leisure and retail industries.
Paymentsense
Paymentsense specialises in providing credit and debit card processing services for UK Small and Medium business. As an independent company, they provide exceptional card process rates, 24/7 UK based customer service and the fastest turnaround in the industry
paymentsense.com
Hotel Cloud
Hotel Cloud is the only solution to combine revenue and marketing management.
They collate hundreds of data sources and combine them with cutting-edge machine learning, presenting you with the optimum rates and marketing opportunities for any moment in time.
hotel.cloud
GuestRevu
GuestRevu help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings.
Guestrevu.com
Full Partner List:
Tevalis
ResDiary
Fiserv
Lloyds Cardnet
SiteMinder
Xsensis
Octopus Revenue
Payment Sense
Evalon
WorldPay
GlobalPay
HotelRes
Sabre
Clover
Xero
Hotel Cloud
GuestRevu
Quickbooks
Sage
Netsuite
ICR Touch
Onity
Hop User Reviews
Hop average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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We started in September with HOP
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 04.05.2021
Company Size: 11-50 Employees
Industry: Hospitality
PROS: Low cost, easy to use, offering lots of practical options...
CONS: Company needs to become bigger!
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We started in September with HOP
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 04.05.2021
Company Size: 11-50 Employees
Industry: Hospitality
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