Hop Review
What is Hop?
Hop is a robust and comprehensive cloud-based property management software that incorporates all the core functionalities and capabilities needed by independent hotel owners, operators of large hotel chains or a small bed and breakfast need to run their business smoothly while maximizing their revenue. It is a platform created to service each and every business type and size in the entire tourism and hospitality industry.
Built on the experience and expertise of hoteliers, Hop is made to be very friendly to hotel owners and their staff, enabling them to get fully acquainted with the system right off the bat and rapidly deploy and implement the software to streamline their operations and simplify their tasks to ensure guests are satisfied and happy and the revenue continuously streams in.
Show MoreOverview of Hop Benefits
Hop gives you a cloud-based property management software that unifies all the features and tools you need to help you manage your business effortlessly and generate huge income, whether you’re running a grand hotel frequented by royalties and celebrities or a string of rustic, homely cabins hidden in a forest paradise. Being a cloud-based platform, Hop makes it easy for you to stay on top of your business operations, access information and analytics, and make quick and smart business decisions even if you are in a different timezone.
By incorporating all the tools you need in a single, unified property management platform, Hop eliminates the need of getting or subscribing to multiple software or business systems. You don’t have to have separate software to handle bookings and reservations and another tool for managing your revenue.
Running your business with a plethora of different systems is challenging as it is clunky, cumbersome, and time-intensive among other things. And it affects your bookings and occupancy rates in a very adverse way.
With Hop helping you run the show, you are able to streamline the delivery of your business, make it easy for your guests to book your facilities, and eliminate overbookings. All these translate to a huge increase in occupancy rates and hundreds of happy and satisfied guests, which then results in more guests and revenue coming your way.
Show MoreOverview of Hop Features
- Hotel Rooms Booking Engine
- Fully Integrated Cloud System
- Property Management System
- Distribution Channel Manager
- Real-Time Revenue Management
- Simple & Easy Onboarding Process
- EPOS Integration
- Events Management Platform
What Problems Will Hop Solve?
1. Expensive legacy based systems
As hoteliers, the Hop founders were becoming increasingly frustrated at lots of expensive legacy-based systems designed in the early 2000s, with bits bolted on and run by other companies. Hop was developed to streamline the systems, creating efficiencies and cost savings.
2. Multiple systems
Traditionally, hotels have had to juggle with three different software packages to successfully manage their property, a PMS, a booking engine and EPoS. Dealing with different suppliers, with different fees and different processes can be a real headache.
Hop overcomes these challenges by offering a very competitively priced, high-value, fully-integrated, cloud-based PMS in one simple-to-use package. Aimed at the hospitality industry regardless of size or number of rooms, the solution has been developed to be cloud-based and responsive to work on all devices.
3. Event Management
The integrated event management solution allows hotels to integrate the management of events into one seamless product.
Awards & Quality Certificates
Hop Position In Our Categories
Since companies have distinctive business-related wants, it is rational that they abstain from getting a one-size-fits-all, ideal software product. Needless to say, it is hard to find such an app even among widely used software systems. The best thing to undertake should be to set down the numerous important functions that need research such as essential features, budget, skill aptitude of staff members, business size, etc. After which, you must perform your research through and through. Go over these Hop review articles and explore the other software products in your shortlist in detail. Such well-rounded research guarantees you stay away from poorly fit apps and subscribe to the system which has all the aspects your business requires.
Position of Hop in our main categories:
TOP
50
Hop is one of the top 50 Hotel Management Software products
If you are considering Hop it might also be a good idea to check out other subcategories of Hotel Management Software listed in our database of B2B software reviews.
It's crucial to keep in mind that hardly any software in the Hotel Management Software category is a perfect solution that can meet all the needs of different company types, sizes and industries. It may be a good idea to read a few Hop Hotel Management Software reviews first as some solutions might perform well just in a really small group of applications or be designed with a really specific type of industry in mind. Others may function with an idea of being easy and intuitive and as a result lack complicated functionalities desired by more experienced users. You can also come across services that cater to a wide group of users and offer a complex feature toolbox, however that in most cases comes at a more significant cost of such a service. Ensure you're aware of your needs so that you select a service that offers all the functionalities you look for.
How Much Does Hop Cost?
Hop Pricing Plans:
Free Trial
HOP Plan
£150/month
B&B's/self-accommodation
Starts at £75/month
What are Hop pricing details?
Hop Pricing Plans:
Free Trial
HOP Plan
£150/month
B&B's/self-accommodation
Starts at £75/month
Access all the Hop tools and technology you need to efficiently run your hotel while delivering an exceptional guest experience. Our straightforward and honest pricing is based on the number of hotel rooms or properties you want to manage.
There are no hidden costs, just one simple monthly fixed fee.
- Property Management System
- Booking Engine
- Channel Manager
- Event Manager
- Revenue and Reporting
- Dedicated Onboarding Project Manager
- HopAcademy Training
- 24/7 UK Customer and Technical Support
From as little as £150 per month. Price is based on your number of rooms. B&B’s/self-accommodation from £75 per month.
We also offer custom tailor-made packages to suit your multi-property hotel group or chain.
User Satisfaction
Positive Social Media Mentions
113
Negative Social Media Mentions
1
We are aware that when you choose to buy a Hotel Management Software it’s important not only to find out how experts score it in their reviews, but also to discover if the actual clients and enterprises that use these solutions are actually satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Hop reviews across a wide range of social media sites. The information is then displayed in an easy to understand format indicating how many people had positive and negative experience with Hop. With that information available you will be ready to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hop?
Our trusted partners have been carefully selected to provide you with access to the best products, services, and software. Our aim is to drive real value for both our clients and partners.
Tevalis
Developed with adaptability and flexibility in mind, the Tevalis Technology Ecosystem compromises an evolving suite of innovative Front of House and Back of House platforms that meet the specific requirements of operations across all sectors, both now and in the future.
website.tevalis.com
ResDiary
An online reservation system designed to help hospitality operators run a smooth service. Over nine thousand restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings, from taking online reservations to managing tables, selling tickets, and taking online payments.
resdiary.com
Fiserv
Fiserv aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence.
merchants.fiserv.com/en-us/
SiteMinder
SiteMinder is the global hotel industry’s leading guest acquisition platform. They provide a Channel Manager, competitive and market insights, and a Global distribution system.
siteminder.com
Octopus Revenue
Octopus Revenue distributes, supports, installs and implements powerful, enterprise EPoS software. They are a market-leading UK and European EPoS software provider built for the hospitality, leisure and retail industries.
Paymentsense
Paymentsense specialises in providing credit and debit card processing services for UK Small and Medium business. As an independent company, they provide exceptional card process rates, 24/7 UK based customer service and the fastest turnaround in the industry
paymentsense.com
Hotel Cloud
Hotel Cloud is the only solution to combine revenue and marketing management.
They collate hundreds of data sources and combine them with cutting-edge machine learning, presenting you with the optimum rates and marketing opportunities for any moment in time.
hotel.cloud
GuestRevu
GuestRevu help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings.
Guestrevu.com
Full Partner List:
Tevalis
ResDiary
Fiserv
Lloyds Cardnet
SiteMinder
Xsensis
Octopus Revenue
Payment Sense
Evalon
WorldPay
GlobalPay
HotelRes
Sabre
Clover
Xero
Hotel Cloud
GuestRevu
Quickbooks
Sage
Netsuite
ICR Touch
Onity
Hop User Reviews
Hop average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
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We started in September with HOP
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 04.05.2021
Company Size: 11-50 Employees
Industry: Hospitality
PROS: Low cost, easy to use, offering lots of practical options...
CONS: Company needs to become bigger!
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Hop user reviews
We started in September with HOP
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 04.05.2021
Company Size: 11-50 Employees
Industry: Hospitality
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